Title

  • paragraph

    Christmas Campaign
    image cannot be displayed
    This December Arden Estates are supporting Alzheimer's Society.

    £50 for you & £50 for charity
    Quote 'ELF' when booking your free valuation

    If you instruct Arden to sell or let your property this December we will give you £50 worth of vouchers and we will donate £50 to Alzheimer's Society upon completion/tenancy commencement.

    Terms and conditions apply: only for properties instructed between 01/12/16 and 31/12/16, you must quote 'elf' at the valuation stage for this offer to be redeemable, voucher and donation are payable at completion/tenancy commencement only, not to be used in conjunction with any other offer, £50 gift voucher for Marks and Spencers.

    For more information please visit: http://www.ardenestates.co.uk/special-offers
  • paragraph

    Elf Day
    image cannot be displayed
    We are also taking part in 'Elf Day' Friday 9th December and dressing up as elves in the office!

    If you would like to make a donation to us, please visit our JustGiving page: https://www.justgiving.com/companyteams/Arden-Elf-Day-2016
  • paragraph

    Our Promise to Landlords
    image cannot be displayed
    "Our mission is to let your property as quickly and efficiently as possible whilst making sure we achieve the best possible rent. Our aim is to change the way Letting Agents are perceived by setting the new standards in customer service and the management of your property. We never forget that your property is one of your most cherished assets. You can rest assured that when you instruct us to act as your Letting Agent we will treat your property like it was one of our own!".

    You can expect at all times:

    • To be treated as we ourselves would expect to be treated
    • Offer honest advice and guidance
    • Quickly put right any issues that may occur during the process
    • Answer any queries you have along the way
  • paragraph

    Why choose Arden Lettings?

    Our professional team can offer both new and experienced landlords knowledge and advice on all aspects, from current market trends and rental expectations to the best investment options when purchasing a buy to let.

    We pride ourselves on being honest and open so you are always receiving the very best service. Efficient feedback is provided on a regular basis to ensure you are always kept up to date during the process of finding a tenant through to a tenancy terminating.

    At Arden Estates we strongly believe that your property deserves the very best exposure on the market which is why we incorporate professional standard photography when advertising on all major website portals, including Rightmove and Zoopla, along with our own Arden Estate Agents' website.

    There are different services available for each individual Landlord, which can be tailored for a truly personal service:

    1. Fully Managed
    2. Fully Managed with 'Rent Guarantee'
    3. Tenant Find Only
Contact us

Title

Our Services
  • paragraph

    Fully Managed Service

    This is our most popular service and is for Landlords who really don't want any of the stress or worry that can come with renting and managing a property. The aim of this service is to deal with the general day-to-day management so that you don't have to.

    Choose Arden Estates Lettings to manage your property or portfolio and enjoy the reassurance of having our professional and friendly team looking after your property. We guarantee a tailored personal service to ensure your investment is in the right hands.

    Here is an overview of the process...

    • Free Valuation & Advice
    • Presentation & Marketing
    • Existing Database
    • Accompanied Viewings
    • Stringent Tenant Referencing
    • Preparation of Tenancy Agreement
    • Full Colour Inventory
    • Notify Utility Companies
    • Checking Tenants In
    • Collection of Rent & Arrange Standing Order Payments
    • Hold Tenants' Deposit Under DPS Scheme
    • Regular Inspection Visits
    • Maintenance
    • Notice(s) to Quit
    • Check Out

    For more information on our Full Managed Service, please visit: http://www.ardenestates.co.uk/fully-managed-service

  • paragraph

    Rent Guarantee Protection

    Economic times have led to more and more landlords needing to protect their rental property investment and their income more than ever before. Even the best tenants can find their circumstances changing, resulting in them being unable to meet their rental commitments.

    Having a rent guarantee policy in place can protect you from being out of pocket as a landlord. Additionally, we also offer a comprehensive Legal Expenses service - whereby landlords will be covered from any costly legal fees during an eviction process.

    • These policies are available in either 6 or 12 month terms, without an excess.
    • Policy covers a maximum of £1,500 rent per month, up to £10,000 per claim or the equivalent of 6 months' rent.
    • Policy further covers up to £25,000 of legal expenses (solicitors' costs) for the purposes of evicting tenants.
    • Our policy covers the property, not the tenants, so if the tenants change during the policy term the cover still stands, so long as the new tenants have been referenced and passed.
    • Claims for rent arrears will be paid up until vacant possession is gained, the policy lapses or the term of the tenancy expires, whichever comes first.
    • Policies can be renewed even if a claim is in progress.

    We use the same company for our rent guarantee protection, who carry out the stringent tenant referencing checks prior to tenancy commencement. As this company will have already gathered certain information relating to the tenants, this ensures for a smoother and quicker process.

  • paragraph

    Tenant Find Only

    We will take care of everything from marketing the property to arranging the tenancy agreement. We then collect the first month's rent and deduct a one off 'Set-up Fee' from it.

    Included in the service:

    • Unrivalled Marketing on over 50 internet portal sites
    • Immediate Property Uploads
    • Existing Database of Applicants
    • Accompanied Viewings
    • Regular Updates
    • Stringent referencing on all prospective tenants
    • Preparation of the Assured Shorthold Tenancy Agreement and supporting documents
    • Collection of the first months' rent

    Over to you...

    It's then over to you at the point of check-in to complete the handover with your tenant and manage the property safe in the knowledge that everything is 100% water tight and legal. When the tenant eventually moves out we can use the existing marketing to start the whole process again!

Contact us

Title

Tenant Information & Fees
  • paragraph

    Application & Fees

    All prospective tenants over the age of 18, have to be referenced and named on the Tenancy Agreement. The following charges will apply on submitting an application:

    £200.00single applicant£50.00each additional applicant£50.00per guarantor (if applicable)

    *All fees shown are inclusive of VAT

    This fee is non-refundable once the references have been ordered. All applications are agreed, subject to satisfactory references being obtained and the property is taken off the market. Applicants may risk losing this fee if they fail to provide accurate information on their application form or should they decide to withdraw from the process.

    Should the Landlord subsequently withdraw from an application after accepting, the applicant may receive a refund on their fee paid.

  • paragraph

    Tenant Referencing

    All prospective tenants and guarantors (where applicable) will be put through our stringent referencing process. We employ a specialist referencing agency to carry out the checks on our behalf. These checks include, but are not limited to: Credit history check, employment & affordability check, residential check - previous landlord/agent. Where an applicant is self-employed they will need to confirm how long they have been self-employed for and be able to provide details for an accountant reference and/or provide bank statements to prove their income.

    If any of the above checks are failed or the information declared is found to be incorrect then the tenant may lose the property and any fee paid.

    All applications are agreed subject to satisfactory references and the landlord reserves the right to withdraw the application at any stage.

  • paragraph

    Security Deposit

    A security deposit is taken for all tenancies and legally must be held in a government authorised scheme by either the Landlord or Agent and a Prescribed Information and Certificate of Registration of this should be provided.

    The amount taken is normally the equivalent of one months' rent + £200.00. I.e. if a property is rented for £650, the deposit would be £850. However, this can vary at the landlords' request, so it is important to read the description carefully where all fees are stated.

    If pets are agreed, an increased deposit may apply. This is usually £100-£150 per pet and will be held in addition to your deposit.

    The deposit is taken to cover any unpaid rent or damages and dilapidations caused by, but not limited to; the tenant and any reasonable losses incurred by the landlord or any clauses relating to costs as specified in the Tenancy Agreement.

    The deposit will only be released when both parties confirm at the end of the tenancy how the deposit is to be refunded, or, if no agreement can be reached, the deposit will be sent to an independent adjudicator whose decision will be final. All parties agree to co-operate with any adjudication. Under 'common law' any interest earned on monies held by the tenancy deposit scheme will be claimed by them for their administration services and for the dispute service.
  • paragraph

    Assured Shorthold Tenancy Agreement

    We agree all new Tenancies on a 6 month initial period, unless otherwise agreed and this is done under the Assured Shorthold Tenancy Agreement. Both parties will sign this document outlining their responsibilities prior to the commencement of the tenancy. This legal agreement takes into consideration all the latest legislation including The Housing Act 1988. Unless we are instructed otherwise we shall use our standard Tenancy Agreement.

    Tenants should expect to receive a copy of the tenancy agreement via email along with detailed instructions for payment of rent and deposit, giving tenants the opportunity to read through and understand the terms prior to signing.

  • paragraph

    Renewal fee
    £60.00 incl. VAT payable by both the tenant and landlord where the tenancy is renewed for a further fixed term.
  • paragraph

    Late Rent Charges
      • If your rent is late, interest will be charged at 1% above bank base rates for each day the rent is late up to the 14th day then 4% above bank base rates for each day the rent is overdue by 14 days or more until it is paid up to date.
      • If monthly rental payments are made by cash, a £25.00 charge will be added to your account for our time to bank the cash and to cover our charges for paying cash into our business bank account.
      • If a call out from our staff is needed in order to collect your rent there will be a call out charge of £40.00 payable on collection of the rent or added to your account for our time and fuel to collect the rent, bank the cash and to cover our charges for paying cash into our business bank account.
      • If a monthly rent payment is made by cheque and the cheque does not clear there will be a £25 charge applied to your account for bank charges and administration costs.

      If these charges are not paid immediately by either increasing your next month's rent accordingly, paid to a staff member or made at our offices before the end of your tenancy we will add the charges to your rent account.

    • paragraph

      Call Out Fee
      A call out charge may be payable by the tenant in the event of any reported maintenance where the liability falls to the tenant, upon contractor inspection or failure to attend a scheduled appointment to the property; this may include inspection visits where no prior contact has been made to rearrange.

    Contact us

    Title

    • Team Member

      image cannot be displayed
      Milly Coxhead, Senior Lettings Manager
      I have always had a keen interest in the design of property, which was what initially led me to the estate agency industry. I began my career in Property as an apprentice in the sales department, and having achieved a diploma in the Sale of Residential Property, I decided to develop my skills further and learn a new role in Lettings.

      I currently oversee and manage the rental department to ensure that everything is running efficiently. My day-to-day role also includes; property valuing, marketing and the preparation of each tenancy. I thrive off building up relationships with each client to ensure that their individual needs are met.

      milly@ardenestates.co.uk
    • Team Member

      image cannot be displayed
      Olivia Richards, Lettings Manager
      I started my career in Lettings in 2010, in Solihull and now wouldn't consider doing anything else as a profession. My genuine passion for the job means I am at all times 100% dedicated in delivering an excellent service.

      What I love most about my role here at Arden, is the buzz I get from winning instructions, finding tenants that meet my landlord's expectations and being able to set both our landlords and tenants at ease, by guiding them through the Lettings process, to make everything as easy as possible for them.

      In my spare time outside of work, I enjoy being with friends and family, eating out and experiencing new things.

      olivia@ardenestates.co.uk
    • Team Member

      image cannot be displayed
      Kate Sears, Finance Manager
      I have been working within the sales side of Estate Agency since 2013, having previously worked for an agency situated in Bournville.

      Within Arden, I have now taken over management of the Lettings book-keeping and my day to day role is receipting rents, paying landlords and contractors, and chasing late rent payers, although luckily this doesn't happen very often!

      I really enjoy my role as Finance Manager within the Arden Lettings team - I love the new challenge and I love meeting new people and being part of the process of them finding their ideal home.

      Outside of work, I enjoy spending time with my friends and family, and love to slog it out as regularly as I can at my local gym.

      kates@ardenestates.co.uk
    • Team Member

      image cannot be displayed
      Liam Tarplee, Property Manager
      I joined Arden Estates after ten years within the customer service industry, this and the experience I gained while working for the Solicitors Regulation Authority, have given me a unique insight into the industry.

      Now working within the Lettings industry, I am a firm believer in still providing excellent customer service, which has allowed me to adapt my previous experience across all elements within my role in Lettings, and ultimately thrive within it. I pride myself on treating people the way I myself would like to be treated, which therefore allows me to develop relationships with the people I am dealing with, be it our landlords, tenants or contractors.

      Outside of work I enjoy spending time with my wife and daughter, socialising with friends and family and watching or playing sport, which tend to be football and golf.

      liam@ardenestates.co.uk
    Contact us

      Title

      Where we're active

      Our Branch

      Our Branch

      Previously Marketed Properties

      Note: Markers represent the centre of postcodes, not exact locations

      Find us

      112-114 New Road,
      Rubery,
      Rednal,
      Birmingham,
      B45 9HY

      Telephone us

      Letting: 0121 396 0070  Local call rate

      Email us

      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Arden Estates, Rubery - Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Arden Estates, Rubery - Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Arden Estates, Rubery - Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

      Continue