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    With over 50 years' property experience, Benham and Reeves Lettings is one of the best known letting agents in the W2 postcode. Our Sussex Place office provides accommodation to rent in Hyde Park, Paddingtona and Notting Hill Gate with a wide choice of premium rental properties and a specialism in lettings at new developments.
    We offer landlords a full lettings and property management service wherever in the world they are based.
    - Largest, independent lettings-only specialist in central London
    - Founder members of ARLA, members of TDS and the Ombudsman for lettings
    - 16 branches across London
    - International offices in China, Hong Kong, India, Malaysia and Singapore
    - New build rental specialists
Contact us

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    Great News....
    You have made the right choice and are in the right place....
    ...the quality and professionalism of agents varies greatly...
    ...with a branch network of 16 in London and 4 overseas, we are here to help you every step of the way offering a full one stop service.
    We are a licensed member of ARLA (the Association of Residential Letting Agents) and TPO (The Property Ombudsman), which means we are bound by a strict code of conduct and professional standards.
    So, simply put, we'll give you accurate and professional advice and find the best quality tenant for you at the highest rent and make sure that letting is as simple and enjoyable as possible.
    We will manage the letting in an efficient and friendly manner and will be transparent throughout the process.
    The standard of rental accommodation and services provided by agents can vary enormously...so choose the best...
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    Letting Process for Landlords
    Valuation
    We will happily have an initial chat on the phone to discuss the current rental market and what rent we think your property will fetch. Then we will arrange an inspection to give you an accurate rental price and once we've agreed the rental with you we will commence marketing.

    Marketing
    We arrange for our photographer to take photos, a video tour and produce a floorplan. If there is not already an EPC we will get one of these arranged as this is a legal requirement before you can show a property to a tenant. And we circulate the details to all our corporate tenants including our Japan and China desks which assist Japanese and Chinese corporate tenants. This is in addition to being listed on our own website - www.brlets.co.uk.

    Viewings
    Applicants contact us to arrange viewings - we always pre-qualify applicants to ensure they can firstly afford the rent, secondly when their move in date is and finally that they really want the location. We do this to avoid unnecessary viewings.

    Updates/Feedback
    Once marketing has commenced we provide regular feedback on viewings.

    Safety Regulations
    Landlords are responsible for the safety of the tenant. So a number of checks and certificates have to be carried out before a tenancy can begin - including gas, electrical, furnishings, smoke alarm test and fire alarm tests. We can assist with arranging all of these for you

    Offers
    When an offer is made, our expert negotiators work very hard to ensure we get the best deal for you.

    The Right Tenant
    Our checking process is very comprehensive but it is worth it for you as we don't want to rent to a tenant who will cause issues in the long term. We fully reference and check applicants, including a credit check, income and employment verification, previous address and landlord searches and checking bank statements.

    Tenancy Agreement
    Our tenancy agreement is regularly reviewed by lawyers to ensure it is compliant with all current legislations and is there to fully protect you.

    Cleaning
    The property musty be clean before the tenant moves in and as such we recommend getting it professionally cleaned which we can arrange for you.

    Inventory
    Before a tenancy begins an inventory is required to check the condition of the property - this protects you when the tenant comes to leave at the end as it will highlight any damage. We can arrange this for you.

    Deposit and Rent Collection
    We always collect a minimum of six weeks' rent as a deposit and the initial rent in advance. After the tenant moves in we will register the deposit with the Tenancy Deposit Scheme and release the rent to you. Rent is then collected by us throughout the tenancy and remitted to your account.

    Completion
    Once the references are approved by you, the tenancy agreement signed by both parties, all the monies received, and the inventory has been completed we will hand keys over to the tenant.

    Our Commitment
    Things sometimes do go wrong as sometimes we are not provided with all the facts but if they do then we are committed to making things right for both landlords and tenants - our business has been built on long term relationships and with clients recommending their friends to use us..
Contact us

Title

  • paragraph

    Great News....
    You have made the right choice and are in the right place....
    ...the quality and professionalism of agents varies greatly...
    ...with a branch network of 16 in London and 4 overseas, we are here to help you every step of the way offering a full one stop service.
    We are a licensed member of ARLA (the Association of Residential Letting Agents) and TPO (The Property Ombudsman), which means we are bound by a strict code of conduct and professional standards. So, simply put, we'll find you the right new home and ensure that renting is as simple and enjoyable as possible. We will manage your search in an efficient and friendly manner and will be transparent throughout the process.
    The standard of rental accommodation and services provided by agents can vary enormously...so choose the best...
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    Renting Process for Tenants
    Making your search as painless as possible and your move as smooth as possible...

    Property Details
    All our properties are listed on our website - at www.brlets.co.uk and on one of our portal partner property websites. We provide floor plans, video tours, photos and full descriptions.

    Arrange a Viewing
    When you find a property which you like, contact us and we will take some basic details to ensure it is the bets property for you and in case there are any others you can see. We work Monday to Saturday and can often conduct viewings outside our main hours to work around your commitments

    Making an Offer
    When making an offer, the landlord will need as much information as possible to make a decision, so we always ask for the following:
    Rent - how much you are happy to pay per week.
    Start - when you want to move in.
    Length - how long you want to rent for - usually terms are 1 year but we can offer longer term tenancies.
    How you will pay - monthly, quarterly or in advance.
    Who will be the tenant - ie who is going to live in the property.
    what your employment status is - where you work and your salary.
    Any special conditions of the offer such as you want a new sofa.

    Offer Acceptance
    On acceptance of your offer we will supply you with a confirmation setting out the terms

    Holding Deposit
    Once accepted we require a holding deposit of two week's rent to secure the property which is subject to your reference check. To make the process as easy as possible we can take this payment on a credit card over the phone. If the landlord withdraws from the tenancy agreement process you will be refunded. If you withdraw from the tenancy the deposit will be retained by us.

    References
    We fully reference tenants and after paying the holding deposit we will send you a link for you to complete your details for referencing to start. If you are studying, we'll need confirmation of your student status.

    Tenancy Agreement
    Once the terms are agreed we will draft a tenancy agreement and send it to you for signing. Our tenancy agreement is regularly reviewed by lawyers to ensure it is compliant with all current legislations and is there to fully protect you.

    Rental and Deposit
    Prior to your move in date we will require a deposit of six weeks rent and the initial rent (whether one month or quarter) - this needs to be cleared into our bank account - we do not accept cash but you can pay by transfer or on a card.

    Right to Rent Check / Personal ID:
    You'll need to bring in the original copy of your passport and visa if required. Keys will only be released once we have physically seen the originals

    Check in and receiving keys:
    Once the paperwork is in place, your initial monies have cleared and all of your obligations have been met, we arrange an inventory check which we recommend you attend to confirm the condition of the property. Once this is completed, you'll be given the keys so you can move into your new home.

    Our Commitment
    Things sometimes do go wrong as sometimes we are not provided with all the facts but if they do then we are committed to making things right for both landlords and tenants - our business has been built on long term relationships and with tenants recommending their friends to use us..

    Welcome to your new home - enjoy!
Contact us

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  • Team Member

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    Di Gong, Branch Manager
    Describe yourself in three words: Patient, energetic, technological.

    What do you like to do at the weekend? I love gadgets so I'll probably be playing with some of my favourites. I also love travelling, especially discovering new places. I like to cook and play football. I like variety.

    If you could live anywhere in London, where would it be? I really like mansion blocks and period conversions so I would pick St Johns Wood or Hampstead as these are more villagey locations.
  • Team Member

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    Jade Nelson, Lettings Coordinator
    Describe yourself in three words: Adventurous, enthusiastic, cheerful.

    If you could live anywhere in London, where would it be? I've lived in East London all my life and I love it. There's so much to do - a day out in Brick Lane taking in the market stalls; walking through Victoria Park, shopping at Box Park and nights out in Shoreditch - you're spoilt for choice.

    How do you describe your job to friends? Stimulating and rewarding. Paying attention to detail is essential in my job and I really enjoy helping our tenants with all those little details to ensure that the process of moving into their new home goes as smoothly as possible.
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    Saman Safdari, Lettings Negotiator
    Where do you live? I live in Highgate.

    What do you like most about the properties around Hyde Park? Many of the homes are traditional period properties, luxurious and very elegant. But we also have plenty of new residential developments too so there is a really interesting mix.

    What do you enjoy most about your job? I love being able to use my knowledge of the local area to help clients find their perfect home.

    What is your favourite local Hyde Park café or bar? My favourite local cafe is actually in Hyde Park itself - the Dell, next to the Serpentine.

    What are your passions outside work? I love keeping fit but my passions are contact sports such as playing football, rugby and tennis.
Contact us

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    32A Sussex Place,
    London,
    W2 2TH

    Telephone us

    Letting: 020 8012 1548  Local call rate

    Email us

    Contact us

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    Testimonials from Landlords

    • Landlord Testimonial

      AK, Hong Kong
      "I have lived in Hong Kong for a number of years and over that time accumulated a small London property portfolio. Given the time difference between HK and London, I have always found it difficult to receive an efficient/dedicated service from a number of the London agents.
      Feb 2017
      DS, Brunei
      "Having a good letting and management agent for properties in London is imperative, particularly when I am living overseas. Benham and Reeves are the only agent to have a local representative in Singapore which makes it easier as there is always someone professional and helpful to speak to in local time.
      March 2017
      ML, Singapore
      "Being an overseas landlord, Benham and Reeves Residential Lettings have made it easy for me to deal with my properties in Central London. The fact they have an office here in Singapore means I can speak to my agent in local time and avoid making expensive overseas phone calls."
      Jan 2017
      JK, Singapore
      "I was well informed and Benham and Reeves handled everything for me. What I enjoy most is their personal touch and this quality of service is what makes them different. Benham and Reeves also get very good tenants, who pay on time!!"
      Jan 2017
      SR, UK
      "From an initial phone call to instruct you on Monday of this week, we have just signed and returned the Tenancy Agreement. All done in a working week! It is confidence building to know the development is in high demand, and you are turning that into successful rentals."
      May 2017
      AS, India
      "As you know, we own 4 apartments of which 2 were already with Benham & Reeves and 2 were with Knight-Frank. The fact that we have already switched the 2 Knight-Frank ones to B&R (with the other 2 to follow when the current tenants leave) speaks volumes about our satisfaction levels. With B&R we have felt that you are on our side. There has been no instance when we felt that you were pushing the tenant's agenda."
      April 2017
      YAL, Kuala Lumpur
      "Benham and Reeves Residential Lettings and sister company Instyle Direct have been a great team, working hand-in-glove to give us excellent service and we would definitely recommend the team to our colleagues and friends."
      March 2017
      KMcK, Hong Kong
      "I have been very impressed with Benham and Reeves Residential Lettings professionalism. The service they provide is prompt and efficient, with excellent communications with me and with the tenants in my properties."
      Dec 2016

    Testimonials from Tenants

    • Tenant Testimonial

      RL, London
      "I have nothing but praise to say about Benham and Reeves Lettings, it has been genuinely a pleasure to deal with you. I have lived in a number of rented properties in the past and I have never had such a professional service like I have had from your team, particularly Ivan at your Highgate branch"
      May 2017
      NS
      "I will be recommending Bentham & Reeves Lettings to my network. Good, honest estate agents are hard to find"
      May 2017
      CW., Trustee
      "I would rate the service which I have experienced from Benham & Reeves Lettings as excellent"
      March 2017
      JN
      "Benham & Reeves Residential Lettings provided me with excellent service both pre and post let. They are very professional, transparent and have very high standard for the quality of advice and service"
      April 2017
      SM
      "Glen at Imperial Wharf assisted us brilliantly. Showed us the right place first time unlike other agents who wasted our time showing us clearly unsuitable places, he always returned calls promptly and managed to sort out the let so we could move very quickly"
      May 2017
    Contact us

    Disclaimer

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