Bourne Estate Agents, Farnham

We understand that for many people their property is their biggest asset and you need to feel confident you are making the right choice when instructing an agent to sell your home.

At Bourne you will find our honesty shines through from the very beginning. We see the moving process as a partnership with our clients and we want to assure you that you'll receive clear and honest advice from us from start to finish.

We want to work with you and see the job through.

ith so much speculation about the housing market hitting the press, on what seems to be a daily basis, the question on many people's minds is 'what's it really worth?'

With every valuation we carry out, we'll provide you with tangible evidence of comparable properties on the market, along with those that have recently sold. You'll then have a good idea of what's really going on out there. We can then agree together where to 'set the price' of your home. We always strive to achieve the best price possible for our clients and feel we can do this by working together.

Whilst most properties we see are ready to go onto the market, there may be an aspect of your home that you're not overly happy with.

We can offer some helpful tips and advice to ensure your property gives the best possible first impression.

This brochure also contains our 'Presentation is Everything' guide which has some useful tips on how to most favourably present your property so it looks its best.

Once you have decided to instruct Bourne to sell your home, we will complete one of our "Viewing Crib Sheets'. We'd like to know some of the individual details that are unique to your home. This gives you a great opportunity to wax lyrical about your property, tell us why YOU bought it, maybe the work you have carried out and other pointers, - such as which way the garden faces, how much sun it gets and when, how close the nearest shops are and where the nearest good school is. All points we feel potential buyers want to know.

We'll then ask you to check over the draft brochure and web details (including the digital colour photographs and floorplans) before they go to print, so that you're happy with how they look

Many agents seem to survive just by advertising properties on the internet and doing little else. When you instruct Bourne to sell or let your home, you'll begin to see the difference as we have a very dynamic and pro-active approach to marketing. As market leaders within many of the towns where we operate, we have built up an unrivalled database of potential buyers, all of whom will be contacted regarding your property, by telephone and then email, encouraging them to consider viewing. We definitely don't sit back and wait for things to happen and our team of highly skilled people will be actively promoting your property.

Many clients have opted to 'launch' their properties with a great deal of success. We start by agreeing a date that is convenient for viewings, usually a Saturday, as most buyers are available to view at this time and we set the date a few weeks in advance to allow us time to fully market the property and build up some momentum. We then start actively marketing the property, booking in individual viewings on the agreed date.

The Launch is not to be confused with an 'open house' where anyone can just turn up, ALL of the viewings are vetted and are strictly by appointment only. The 'Launch' is an excellent idea should you still have a few last minute jobs to finish on your home or if you are just too busy for sporadic viewings. The launch will minimise inconvenience, as you should only need to prepare your property for one day of viewings.

Communication is essential when marketing your property. That's why every week we'll provide you with a full and comprehensive market update, we'll collate all the feedback on your property, not only from those people that have viewed, but those that haven't, and their reasons why.

We'll also assess the traffic we've had from websites, the click through rates and responses to advert publications. You need to know what applicants are saying about your property, and don't worry - we'll tell you!

We'll talk through our '21 Day' marketing plan, during which time we can usually gauge an accurate response from potential buyers about your property. If we haven't successfully agreed a prospective sale. Communication is key

When an offer is made on your property, a senior staff member will be on hand to ensure we can provide you with the right advice and agree the right strategy, particularly when there is a chain involved. As part of agreeing a sale we will also discuss timescales that suit all parties. We find that by spending more time initially 'setting up the sale' it really helps things run as smoothly as possible.

We'll provide a copy of our useful 'Buyers and Sellers Guide' to all parties to ensure everyone knows what they should be doing and when, as this can really help to keep things on track and progressing. We don't rest until you've moved and we will be there to offer any support we can.

We are a totally transparent company and invite EVERY client to have their say. Whether you've bought, sold, let out or let through Bourne, we welcome your feedback. We'll send you a questionnaire with a link to our website or you can post a comment on one of our social media sites, all of which are directly linked to the Directors of Bourne.

Feedback from our clients is essential for us to constantly better ourselves. We love people recommending us and want to make sure we do the job right. We want our clients to recommend us and we're confident you'll be only too happy to do so.