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User Guide

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    Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole's main business was rent collection - which in the Victorian era was much more common than buying. As the years rolled by and the company was passed down to his sons, so the focus of the business changed towards the selling of property as well. CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West.
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User Guide

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    Chris Hill MARLA, MNAEA - Managing Director

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    Emily Windsor MARLA - Area Lettings Director

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    Gareth Murphy MARLA - Head of New Business

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    Milli Ive MARLA - Head of Lettings

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    Chloe Fletcher - Lettings Negotiator

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    Shirazul Islam - Senior Property Manager

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    Ellie Bardwell - Head of Co-Ordination

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    Ilona Kersyte -Senior Client Accounts Co-Ordinator

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    Alice Hay - Move-In Co-Ordinator

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    Kate Randall - HMO Specialist

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    Emily Krainc - Property Manager

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    Sara Backlund - Move-In Co-ordinator

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    Jaimin Tankaria - Property Manager

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    Ben Chapman - Senior Lettings Negotiator/Valuer

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    Jessica Sheppard - Tenancy Co-Ordinator

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    Rachel Bevan - Support Administrator

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    Aimee Hawkesford - Property Manager

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    Rafal Lunitz - Property Manager

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    Cecile Billard - Support Administrator

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    Ciaran Calcutt - Lettings Valuer
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    Disclaimer

    The content on this Microsite has been uploaded by CJ Hole, Westbury On Trym. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CJ Hole, Westbury On Trym. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CJ Hole, Westbury On Trym. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CJ Hole, Westbury On Trym on +441179500118.


    User Guide

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      CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton.

      Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service.

      The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area.

      Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

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    User Guide

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    Valuation and Property Details

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      Valuation
      The first step is to meet with one of our experienced Valuers who will be able to make recommendations to maximise the sales potential of your property and advise on a realistic value. This service is provided free of charge and without obligation.

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      Property Details
      Upon receipt of your instructions and signed terms of business agreement, we will:

      • Take high quality internal and external photographs by our trained team.
      • Measure the property and produce accurate floorplans
      • Carry out an EPC (if required)
      • Our administrators will then produce a high quality brochure with full room descriptions, measurements, photographs, floorplans and EPC graph.
      • We then will send these property details and all the photos we wish to display online to you for approval and make any suggested amendments.
      • Arrange for all members of our sales team to visit the property to meet our vendors and to familiarise themselves with all detail prior to discussing with potential purchasers.
      • List your property on our award-winning website, cjhole.co.uk, Rightmove, Zoopla and On the Market.
      • Add your property to our window displays
      • Feature your property in the Bristol Property Live local weekly newspaper.
      • Erect 'For Sale' board (with your approval)
      • Contact via phone and email our extensive database gathered from website enquiries and our branch network as well as face to face to find potential buyers
      • Measure the results of online marketing activity and advise of small changes that may help secure the sale of your property
      • All viewings will be accompanied by an experienced member of the sales team that has visited the property
      • Viewing appointments will be confirmed at least 24 hours before and viewing feedback will be delivered the next working day
      • All offers will be negotiated by a senior member of the sales team to negotiate the best possible price
      • All offers will be thoroughly qualified including acquiring proof of deposit and finances from any potential buyer before a sale is agreed
      • We have experienced dedicated sales progressors who will oversee the sale along with the Directors to keep you updated every step of the way to ensure that the sale goes through as smoothly as possible

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      Westbury-on-Trym Office

      CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and proudly serves the local communities of Westbury-on-Trym, Stoke Bishop, Sneyd Park, Henleaze, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, just a short distance from Durdham Downs.

      Here at CJ Hole Westbury-on-Trym we feel that our role as an established estate agent on the high street is more than just selling houses, we see ourselves as an important part of the local community. We willingly involve ourselves with a number of local schools providing sponsorship and advertising for fairs and events.

      The key to any successful business is its people and our office is no different. Tim Pepper and George Mawer are both directors within the office and head up a large sales team. Both Tim and George grew up in the local area and between them and the rest of the sales team have 75 years' experience within Estate Agency and are recognisable figures within the area.

      All of our properties are displayed in our window display and on rotation on a Flat screen TV inside our office. All members of staff have modern laptops and telephone equipment which allow them to dial out at a click of a button and also display the details of incoming calls in order for the right member of staff to deal with the enquiry.

      Our office is open 9am - 6.30pm Monday - Friday and 9am - 5pm on a Saturday so please feel free to pop in and meet the team to discuss and questions or queries you have about selling and buying or the local area.

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    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

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    Buying a property

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      If you are looking for your next home, we can help you every step of the way. Register with us and you can expect:

      • Our experienced negotiators will give you regular calls to update with new properties and to ensure your search criteria is up to date.
      • Automated email alerts of new properties which match your needs.
      • Fully updated and detailed property details available on our web sites, app and mobile site whenever you need them, wherever you are.
      • Accompanied viewings.
      • Experienced quality staff to progress your sale through to a speedy conclusion.
      • Full range of services to help you in your move. Contact one of our branches today or register online to receive our latest list of properties.
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    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

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    Additional Services

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      Communication

      Frequent communication is a vital part of the service we provide at CJ Hole. Selling a property can be a stressful experience, but if clients are kept informed about the progress of their sale, with immediate feedback from viewings, honest opinions, and regular support and advice, the progress is much easier. 

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      Advertising

      CJ Hole advertise in a range of local papers. This, combined with full particulars and internet advertising, ensures that your property will receive optimum coverage. In Bristol, CJ Hole has been instrumental in the set-up of an independent property newspaper, Bristol Property Live, in which we advertise weekly and our properties are regularly featured in editorials in the publication. The newspaper is distributed to agents, large supermarkets, local newsagents, coffee shops, hairdressers and surgeries, ensuring that our properties are fully exposed.

      We have invested heavily in the very latest software so that we can offer clients one of the most innovative and user-friendly website in the property industry. Our systems enable us to send your property details to all suitable buyers quickly and efficiently at the click of a button. Our website also includes comprehensive site navigation, extensive property information with the ability to show full colour interior and exterior photographs, and floorplans of the property.

      We also advertise our properties on more property portals that any other local agent.

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      Floor Plans

      These days, the internet is the first port of call for the majority of househunters. This means you need something to give your home real online impact - our floorplans enable this. Because it's computer generated, the possibilities are endless, buyers can gage the proportion and layout of your home in a way only otherwise possible by actually visiting it.

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      Energy Assessments

      All properties must have a valid Energy Performance Certificate in order to be marketed for sales and lettings. We can arrange for our in-house Domestic Energy Assessor to visit your property & carry out an Energy Assessment.

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      Network of Local Offices
      Our multiple office network gives us a real advantage, as we are able to access a large number of potential buyers at the click of a button. Whether it is through existing contacts or from advertising enquiries, we will aim to find the right buyer for your property.

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      Lettings and Management
      Whether you want us to simply find you a quality tenant or you wish us fully manage your property CJ Hole Lettings will help you every step of the way. With service packages designed to meet the needs of all landlords, we are the obvious choice wherever your property is located thanks to our national coverage as part of the Xperience group. CJ Hole Lettings offices are encouraged to become members of ARLA (Association of Residential Letting Agents) and when joined, are bound by their Code of Practice and rules on Client Money Protection which means you are safeguarded. As ARLA members, each qualifying branch needs to have staff qualified to ARLA's standards and this expert knowledge means you can be sure that they know how to handle the many situations that can occur and to do so within the laws of the land.We offer:
      • Well trained & motivated staff with excellent local knowledge.
      • Guidance on latest lettings legislation.
      • Free, no obligation property appraisal
      • Competitive fees
      • Flexible management options
      • Accompanied viewings
      • Memorable marketing via our specialist PR and Advertising Department.
      • Daily updated website with colour photos, aerial photos, driving directions & street location.
      • Properties appear on some of the countries largest websites including Rightmove.
      • Maximum property exposure through our national network of offices.
      • Client monies protected.
      • Access to landlord's taxation service
      • Energy Performance Certificates
      • Compliance with deposit protection law
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    User Guide

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    • Team Member

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      Chris Hill MNAEA, MARLA - Managing Director
      A lifelong Bristolian, Chris has an unrivalled knowledge of the city and the local property market. Now running 6 offices, his staff have always been vital to the success of his business. He ensures good customer service by training his team to the best of his ability and providing them with independent training from some of the best experts in the business.

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      Tim Pepper MNAEA - Director
      In an established family suburb such as Henleaze, having a recognisable and much-liked face heading up an estate agency is key. Tim started estate agency in 1997 and has worked for CJ Hole Henleaze since 2003. Tim grew up in Westbury Park - just half a mile up the road - and he has two children attending local schools.

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      George Mawer MNAEA - Director
      Meeting George for the first time, he is instantly likeable, chatty and knowledgeable, and you can t help but feel confident in his ability to sell your house. Embarking on his career in 2006, his potential was soon clear and within a few challenging but rewarding years he had been promoted to a senior role. Vendors and buyers alike appreciate his capacity for listening and taking on board what they want and need.

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      Kim Richards - Sales Progressor
      Before moving to CJ Hole in 2014, Kim worked within Asset Management handling distressed sales requiring an extra level of care. Her experience in dealing with properties nationwide and under varying circumstances has provided her with excellent knowledge and a clear understanding of the conveyancing process. In her spare time, Kim enjoys spending time with her family, going to the gym and socialising.

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      Lorraine Banbury - Sales Progressor
      Lorraine joined the team in 2019 and brought with her a wealth of experience and a sense of control. She has over 30 years' experience in administration with the last 15 years being in the property sector as a Sales Progressor. She provides the calm amongst the storm, handling all manner of issues that might arise with a sale and purchase. In her spare time, Lorraine enjoys spending time with her family, keeping relatively fit and baking cakes (hence keeping fit).

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      Annabel Littlewood - Senior Sales Negotiator
      Living locally to Henleaze, Annabel joined the team in September 2017 having previously worked in the healthcare sector. With a strong background in customer services and client care, Annabel has settled well into a career in Estate Agency. In her spare time, she enjoys travelling and spending time with her friends and family.

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      Max Knighton - Senior Sales Negotiator
      Bristol born, Max joined the team in May 2019 with prior local knowledge of the property sector. With a strong focus on client/customer care Max has excelled himself since joining CJ Hole with the ambition to progress. You will often find Max at charity events supporting the local community as a spokesperson for CJ Hole. In his spare time, he enjoys fitness and socialising with friends and family.

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      Alex Fox - Senior Sales Negotiator
      Alex Joined the team in October 2019 having already established himself in the industry. Alex has great experience in both valuing and negotiating and is focused on delivering a high level of customer service to both his clients and buyers. In his spare time Alex enjoys sports, music and film.

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      Polly Smedley - Senior Sales Negotiator
      Having previously worked for two years for a Brighton, Sussex based Estate Agency, Polly joined the Henleaze team in December 2019. Being extremely conscientious and with an easy friendly manner, Polly's motivation is always to build great rapport with her clients. This helps her gain a clear understanding of her clients objectives, which in turn enables the best possible result. After discovering a real passion for portrait painting in lockdown, Polly now grabs every spare moment to get her oil paints out.

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      Josh McKenzie - Sales Negotiator
      Josh joined the team in August 2019, with a keen interest in property and prior sales experience. Josh's infectious smile and relentless positivity enable him to provide buyers and sellers alike an unrivalled service. In his spare time Josh is studying a BSc in real estate management, plays golf, and socializes with family and friends.

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      Emily Webb - Senior Administration Co-Ordinator
      Emily joined CJ Hole in October 2017 bringing with her over three years of both administration and customer support experience. With a keen eye for detail, Emily enjoys the diverse range of tasks that her role requires, in particular, the creativity of producing the marketing. When not in the office, Emily enjoys her dance classes, spending time with family and going out for dinner!

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      Shona Stone - Sales Administrator
      Shona joined the team in January 2019 as a Saturday Administrator, but shortly became a full time member of the team. Always happy to help, she assists the sales team with a variety of administrative tasks. Outside of work you will usually find her at the local cinema or on the sofa reading.
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      User Guide

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      Testimonials from Sellers

      • Seller Testimonial

        very professional
        I have bought and sold two properties through CJ Hole and found their services to be very professional. They have good local knowledge and the Westbury and Henleaze offices work as a team, so there are plenty of staff available for viewings and support.

        Within 24hrs of putting my last property on the market there were 22 viewings booked, with more to follow in the next few days. We went to best and final offers within 6 days of viewings starting, achieving above the asking price.

        - Ms Ansell

        January 2021

      • Seller Testimonial

        Their attention to detail was exemplary
        George and the team were great to deal with, relaxed and professional. They were realistic in sharing their expectations and did not try to over or undersell the value of our house. Their attention to detail was exemplary in arranging and reporting on viewings. Lorraine was brilliant in keeping us informed of developments in the process from sale to completion.

        - Mr Noonan

        December 2020

      • Seller Testimonial

        most helpful and efficient
        We were very satisfied with the wonderful job George and his team did for us, in selling my parents' property. They were most helpful and efficient, kept us well informed and calmly guided us through a potentially stressful process which turned out to be more complicated than had been expected. Very grateful to all involved and recommend C J Hole, Westbury on Trym, unreservedly.

        - Ms Murphy

        March 2020

      • Seller Testimonial

        exceptionally helpful
        I have just sold my property through C J Hole, Westbury on Trym, Bristol. It was a long drawn out process after accepting the offer on 25 October 2019. All the staff were exceptionally helpful throughout from Ben who visited me last July to arrange the marketing, Annabel who took the photos, Josh, Luke,and Max who accompanied prospective buyers, ending with Lorraine who saw the sale go through, and Kim who stood in for her right at the end. Well done to you all. 

        - Ms Arnold 

        February 2020

      • Seller Testimonial

        accurate and helpful
        We both bought and sold with CJ Hole and we felt fully supported right the way through the process.Unfortunately, the sale of our own property feel through on the first attempt (through no fault of CJ Hole). The team worked really hard to get the property back on the market and re-sold within a week and they kept us calm throughout! We have always found the advice the team at CJ have offered to be accurate and helpful. They have always warmly received the many questions we have had and we can't say enough good things about the service they provided.

        - Ms Farrington

        September 2019

      Testimonials from Buyers

      • Buyer Testimonial

        really helpful and very professional
        We dealt with Lorraine when purchasing our house in 2020 and were very impressed. She and her colleagues were friendly, really helpful and very professional. We would definitely recommend CJ Hole Westbury-on-Trym.

        - Mr Ewing

        November 2020

      • Buyer Testimonial

        5 star service
        As first time buyers the process of purchasing a property can be a minefield. However the service we received from CJHole was 5 star. Kim in the Sales Progression Team was a huge support, keeping us up to date every step of the way and giving advice on how we could keep things running smoothly. A huge thank you to all at Westbury on Trym branch! 

        - Mr Chappell

        March 2020

      • Buyer Testimonial

        stress free
        Would recommend buying a property through CJ Hole. Communication by email, phone was very easy organised and thought out. Organising several viewings with builders, architects even before completing was stress free.Great team and loved the fact we only dealt with 1 or 2 people instead of loads of different people which made the whole process quite smooth and less complicated.

         - Mr Salleh

        February 2020

      • Buyer Testimonial

        Excellent experience
        Excellent experience with CJ Hole Westbury! Lorraine constantly kept in touch with us and updated us at every step of the way. It was an unbelievably smooth experience and really took the hassle out of the way, especially for first time buyers like us. Highly recommended!

        - N Shukla

        January 2020
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by CJ Hole, Westbury On Trym. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CJ Hole, Westbury On Trym. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CJ Hole, Westbury On Trym. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CJ Hole, Westbury On Trym on +441179500118.


      Welcome to CJ Hole, Westbury On Trym

      Title

      Find Us

      Branch address

      25 Canford Lane,
      Westbury-On-Trym,
      Bristol,
      BS9 3DQ

      Get in touch

      Buying: 0117 4631825  Local call rate
      Letting: 0117 4631886  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by CJ Hole, Westbury On Trym. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CJ Hole, Westbury On Trym. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CJ Hole, Westbury On Trym. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CJ Hole, Westbury On Trym on +441179500118.