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Landlord Service Summary
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    An accurate, honest market appraisal
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    We conduct a thorough appraisal of the current market before giving you a value for your property, based on decades of local experience and knowledge. We'll back it up with hard facts and evidence, and we'll even suggest what type of tenant you can expect.

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    Extensive marketing
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    Every agent advertises on Rightmove and Zoopla (well, they should!), but how many are on the back of Cardiff buses, have a huge following on social media and have sponsored Cardiff Blues? We reach more local people than anyone else, meaning your property does too.
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    Unique video tours
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    The way your property is presented can make or break a potential renter's interest before they've even viewed it in person. Video is a powerful property marketing tool, but it needs to be slick and professional to really make an impact. Our room-by-room, professionally shot video tours use state of the art filming technology, differentiating your listing from others and providing a more memorable, immersive viewing experience.

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    Let quicky & at maximum rents
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    Housing more than 7,000 tenants every year, we're Wales' biggest agent. Such is the demand for our new listings, we've calculated that, on average, it takes us just 4 days to let a property. 

    The exposure we get for your property helps us achieve the maximum possible rental income for you. When demand for anything is high, prices can stay high. When it's low, prices are forced down, but thankfully demand is never low with us!
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    Vetted tenants & year-round occupancy
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    We don't move just anyone into your property. We ensure it's someone who's able to afford the rent, is in stable employment/education and, where applicable, has a positive renting history (paying rent on time and looking after the property). 

    An empty property is no good to anyone, so it's just as well we're experts in keeping them filled. We average 362 days occupation each year, which is 99.2% all-year-round occupation. In comparison, the national average is a three-week void period every year.
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    Renting Homes (Wales) Act 2016 experts
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    The lettings industry is fast-paced and ever-changing, so it's a difficult task for landlords to ascertain what they need to do to ensure full compliance for their type of property. We're up-to-speed on the very latest legislation including the Renting Homes (Wales) Act 2016, so let us take the strain

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    Save £200+ in Rent Smart Wales costs
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    Landlords who haven't appointed a managing agent legally require a Rent Smart Wales landlord licence. The cost of this to landlords is at least £200, plus time and effort to complete the application form and training. We save you this cost by managing the property under our licence, so there's no need for you to have your own anymore. Even better, our staff are fully-trained, so you don't have to be!

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    HMO application service included
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    Even if you're confident your property is compliant, there are right and wrong ways of filling the council's forms. Some terms, requirements and sections are unclear, confusing and even misleading. For 20+ years we've over 500 Cardiff HMOs, so we know the ins and outs of how the Council operates and complete and submit your application form and relevant safety certificates. We'll also review your draft licence and handle any additional maintenance requests following the inspection.


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    Investment purchase advice
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    A lot of our clients are seeking to expand their property portfolios, so we'll happily offer advice on which purchases are best from a lettings perspective and what rental income can be expected. We even have a mailing list that gets exclusive, first-look access to new listings.
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    And much more...

    Here are a few more of the benefits you can enjoy with our Fully Managed service:

    • An occupation contract that offers landlords more protection than Welsh Gov's version being used by many landlords/agents
    • Dedicated in-house maintenance team
    • On-going advice on cost-effective improvements and future-proofing your investments 
    • Full legislative compliance with the new Fitness For Human Habitation (FFHH) rules
    • Safety certificates at discounted prices via trusted contractors
    • A detailed, photographic inventory scheduling the property's contents and condition
    • Check-in, check-out and regular periodic inspections, with feedback on each
    • Automatic tenancy renewals and rent reviews in line with current market trends
    Enquire about our Fully Managed service today by calling 02920 668585 or email lettings@cpshomes.co.uk.
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Looking for a property management company?
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    Which service is best for me?
    Legislation within the private rented sector has become more and more complex over the past few years, making it difficult for landlords to ascertain where their legal requirements start and end. Renting a property is not just about finding contract-holders anymore. Nowadays, being a landlord comes with more legal responsibilities than ever before. As a result, more and more landlords are reaching out to us. As Wales' biggest manager of rented properties and experts in landlord responsibilities, we're fully up-to-speed on what is a 'must do' and what is just advisable. Gas and electrical safety certificates, fire detection systems, legionella risk assessments, emergency lighting, Rent Smart Wales and more; at least one of our three services (Fully Managed, Rent Collection or Contract-holder Find) will have you covered.
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    Cardiff's HMO Licensing Specialists

    At CPS Homes, we pride ourselves on being the market leader when it comes to HMO property management in Cardiff. In fact, information available from Cardiff Council shows we manage more HMOs than any other letting agent in the city.

    As part of our fully managed service, we'll complete and submit your HMO application form and relevant safety certificates. We'll also review your draft licence, attend the council's inspection visit and handle any additional maintenance requests following it.

    Even if you're confident your property is compliant, there are right and wrong ways of filling the council's forms. Some terms, requirements and sections are unclear, confusing and even misleading. For 20+ years we've over 500 Cardiff HMOs, so we know the ins and outs of how the Council operates and our long term clients have found our support and guidance invaluable.

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    Guaranteed Rent Service Available
    We understand that mostly landlords want to be assured of a full rental income each month, so we offer an optional guaranteed rent service. Essentially, CPS Homes becomes your contract-holder, and we pay you your rent on time each month, every month. We then sub-let your home to carefully-selected occupants and carry out regular inspections to ensure the property is being kept as well as you'd be keeping it if you were living there yourself. You might think this is just like guaranteed rent insurance, which is offered by a lot of insurers out there, but it's not. These policies don't guarantee your rent while your property is empty, and it only covers the length of a particular tenancy agreement. Our Guaranteed Rent Service goes above and beyond this. Get in touch on 02920 668585 to learn more or head to our website.
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Meet the team
  • Introduction

    Across our three prominent Cardiff branches, Cardiff estate agents CPS Homes strives to provide the best possible service to each and every customer, be they selling, buying, letting out or renting a property. We aim to provide landlords and vendors with unrivalled marketing exposure of their property and a proactive service that is of a higher standard than any other available in Cardiff. 

    Now employing upwards of twenty members of staff, we have gained accreditations and memberships with industry-recognised regulatory bodies such as ARLA, The Property Ombudsman and Landlord Accreditation Wales, meaning landlords and tenants can be safe in the knowledge that the way we work is tried, tested and in accordance with subscribed codes of practices.

  • Team Member

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    Lydia Devine
    Branch Manager
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    Bethany Leaney
    Lettings Manager
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    Zara Lawes
    Maintenance Manager
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    Rhys Owen
    Senior Property Investment & Market Advisor
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    Jordan Parry
    Cardiff Bay Lettings Supervisor
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    Testimonials
    • Introduction

      Don't just take our word for it....
      We've had the pleasure of helping thousands of students to find their perfect property in Cardiff and have provided an excellent service to landlords. Here's what some of our previous landlords and tenants have to say about us.

    Testimonials from Landlords

    • Landlord Testimonial

      Exceeded expectations
      "20+ years with the CPS Homes team, exceptional service and customer care. Scott Griffiths is always serving with a great attitude and exceeding expectation. Thank you."

       Nick, Google Reviews, May 2023
    • Landlord Testimonial

      Scott's attention to detail was second to none
      "Scott's attention to detail was second to none. Fantastic quality photos and really impressive videography. Great Job!!!!"

      Pia, Google Reviews, May 2023
    • Landlord Testimonial

      Always responsive and go the extra mile
      "CPS Homes manage 3 properties for us and always do a great job. Ready to go the extra mile and ensuring we are on top of all the legal requirements. Rhys and team are always responsive. Highly recommend." 

       Antony, TrustPilot, May 2023
    • Landlord Testimonial

      Let within just 4 days of marketing
      "Excellent service as usual from Woodville Road branch. New property added to my portfolio that CPS Homes find tenants for. Rhys and Jack on the marketing side creating the house video etc. Max and Ellie on the viewing side. Property has been let with 4 days of marketing online. Thank you!" 

      Rajeev, Google Reviews, May 2023
    • Landlord Testimonial

      Very happy
      "Very happy with the CPS Homes lettings team headed up by Rhys, thanks once again for marketing and letting my flat." 

       Crole Properties, Google Reviews, May 2023
    • Landlord Testimonial

      Best Cardiff agents!
      "Best Cardiff agents. All the staff at CPS Homes are extremely helpful and very responsive to our requests for assistance. They are very professional and efficient in the way they look after our properties."

      Amodeo Holdings, TrustPilot, May 2023
    • Landlord Testimonial

      Managed everything smoothly and professionally
      "CPS Homes has managed everything smoothly and professionally again this year. Rhys, in particular, has a really good understanding of landlords' needs as well as those of contract holders. All my concerns have been addressed....thank you!"

      Marilyn, Google Reviews, May 2023
    • Landlord Testimonial

      Prepared to assist beyond their scope
      "Dealing with Rhys Owen at CPS Homes has made running my business much easier. Generally staff are helpful and in fact they are prepare to assist beyond their scope. Renting my new house with them took only around 9 days without any fuss! Thanks CPS Homes."

      Polo, TrustPilot, May 2023
    • Landlord Testimonial

      I could not have been in better hands
      "Jordan Parry and Liane Loat at CPS homes have provided the most excellent service. In tricky circumstances I could not have been in better thanks. Thank you both for helping me."

      Harri, TrustPilot, April 2023
    • Landlord Testimonial

      Exceptional in-house photographer
      "We have used CPS Homes for all of our Cardiff-based student and professional lets for over 10 years (find only as we manage the properties ourselves). They have never failed to find tenants for us (usually within days). Rhys has been our main contact for the duration. He has always been so helpful and he has a wealth of experience. It is also a big plus for us that he speaks Welsh. CPS Homes has an exceptional in-house photographer (Charles) to get the property online. Flo and Angharad amongst others have been very effective. Compared to other letting companies we have used we find CPS far more pro-active and better at communicating."

      Rachel, TrustPilot, March 2023
    • Landlord Testimonial

      Professional from start to finish
      "I'm a long term landlord of CPS Homes, mainly dealt with Rhys as he's one of the longest serving staff. He and CPS have always given fantastic service to me...and even though I'm now retiring and looking to sell my properties, my relationship with cps won't end as I can use their experienced sales team. I would thoroughly recommend using them. Professional service from Rhys from start to finish."

      Tom, TrustPilot, March 2023

    Testimonials from Tenants

    • Tenant Testimonial

      Quick responses, extremely friendly
      "I worked with CPS Homes to find a rental while in school. Both Max and Jack were great to work with! They provided me with quick responses via email, answered all my questions over the phone and were extremely friendly. They worked quickly to ensure that I got the best place for me and were willing to keep helping me search along the way! I would highly recommend Max and Jack." 

       Nicole, Google Reviews, May 2023
    • Tenant Testimonial

      Really helpful team
      "A really helpful team that walked me through clearly every stage of the process and had Rhiannon being particularly helpful in making sure I was able to find and sort a new tenancy agreement." 

       Jamie, Google Reviews, May 2023
    • Tenant Testimonial

      We've absolutely loved renting from CPS Homes
      "Massive thank you to Scott. We have absolutely loved renting our house from CPS Homes. The staff are always friendly and helpful ensuring any query we have is answered and any problems with the property is addressed in a suitable time frame."

      Jade, Google Reviews, May 2023
    • Tenant Testimonial

      Amazing, kind and professional
      "I have contacted agencies but no agency like this one. Contacted them by email and got a response promptly by Kelsey who was very helpful. They arranged a viewing within the day and the adviser Emma that showed me around was amazing. Very kind and professional. Highly recommend!" 

       Seula, Google Reviews, May 2023
    • Tenant Testimonial

      Smooth experience with everything sorted quickly
      "We had a nice smooth experience viewing and securing a property through CPS Homes, we were served by Max through every step, very helpful and everything was sorted surprisingly quickly."

       Xander, Google Reviews, May 2023
    • Tenant Testimonial

      I felt supported and welcomed
      "Very professional and welcoming. Everything went smoothly. The process was comfortable and convenient. I was welcomed and supported by Emma George who did a great job in handling and explaining every part of the process. Thank you very much." 

       Shereen, Google Reviews, May 2023
    • Tenant Testimonial

      Helpful and considerate
      "I have a student house and had some questions for you. I felt with Max he got me an answer to all my questions. Max was very helpful and considerate. Would recommend."

      Jacko, TrustPilot, April 2023
    • Tenant Testimonial

      Brilliant experience
      "I have recently moved into a property shown to me by Jordan, who has been extremely helpful with any enquiries I have had. He has responded to me very fast and is always very approachable and friendly. My experience so far has been brilliant and I am very happy with my new flat!"

      Yas, TrustPilot, April 2023
    • Tenant Testimonial

      The service was incredible
      "I came across a CPS Homes property and decided to give them a call. Fortunately Max Evans was the agent who responded. The service was incredible. A couple of years ago I struggled to find a property but this time around it was so easy. Thank you Max for making it possible for me."

      Henriette, TrustPilot, April 2023
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