Castles Estate Agents, Berkhamsted

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User Guide

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We put you at the heart of everything we do. We understand that absolutely every transaction, property and experience is unique and should be handled as such. We prioritise communication, efficiency and clarity of information, every step of the way. Property shouldn't have to be stressful, so put your feet up. We'll take it from here.
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Who we are, what we do and what makes us different.

We're Castles, an independent estate agency that has been operating in the areas of Hemel Hempstead, Boxmoor, Berkhamsted, Kings Langley, Eaton Bray and Hertford for 30 years. We think it's a fantastic area, but we might be slightly biased. Over the years, we've built up our reputation for providing a consistent and reliable service that prioritises our customers.

Castles is the product of evolution. We have developed and refined ourselves, year by year, and have focused on cultivating the very best client experience we possibly can. We began our journey in 1990, in a very different landscape to now, and have been improving our skills ever since.

Our team are locals, having lived and worked here for the past 30 years. With strong roots in the local area, we want to give our customers as much knowledge and expertise as we can. We'd love you to see us as your local experts. There's no question too big or too small - we're here to keep you well-informed and you can always rely on us to offer our guidance and advice.

You'll find we're a team with comprehensive knowledge and we go the extra mile to give you more information. If you're uncertain about mortgages, for example, have a chat with our managing director, Ronnie, who has a background in mortgage broking and regularly advises customers about it. With property being such an important transaction, we understand our customers are looking for all the help they can get. We can offer this support. Our perspective means we see the whole picture.

Castles is proud to be a member of the Guild of Property Professionals, a partnership of handpicked agents who are well-established and respected in their local areas. This partnership ensures consistently high standards and best practice. Our partners are experienced independent agencies and together we have a broad marketing database across the country.

We put the customer at the heart of everything we do here at Castles. This means we understand that absolutely every transaction, property and experience is unique and should be handled as such. We prioritise meticulous communication, efficiency and clarity of information, every step of the way. Property shouldn't have to be stressful, so put your feet up. We'll take it from here.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Selling

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Getting you a good deal, with less stress

Whether you're selling in Hemel Hempstead, Boxmoor or Berkhamsted, Castles are well-placed to advise you on the local market and sell your property in the timeframe that suits you, for the right price.

We'll make your property our first priority and ensure it's marketed in the best possible light. Your property will be displayed across all major property portals and social media, with coloured floor plans, detailed descriptions and professional photography. Our virtual viewings mean buyers can have a sample look-over of your home before arranging a physical viewing. We've found that this means that only the more serious buyers view your property.

We will communicate with you throughout and make sure every step is clear to you, especially if you're a first-time seller. We're well aware of how overwhelming the

process can be! To make matters easier, we make sure that we're available on as many channels of communication as possible. Our WhatsApp API means you can contact us on this platform if that makes your life easier.

Our team is committed to thorough research and, with local roots in the area, have a deep understanding of the market. We can offer professional valuations that are reliable and backed by years of experience. To get the ball rolling, contact our sales team now.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Buying

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We strive to make your buying experience through Castles a professional stress free transaction where we keep you updated every step of the way. Our buying service is designed to take you through the process step-by-step, providing a property service to suit all your needs. We will work together to ensure we can locate and help you purchase your dream home within your allocated budget. We are also happy to provide you with property buying tips even if the property is not marketed through us which will give you some purchasing key points. Please scroll through our recommended properties to find the perfect home for you. If you are living locally, thinking of selling and would like a "Free Sales Valuation" on your home, contact our office to arrange a time for our Sales Director to visit your home.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Helping you find the right mortgage: In today's turbulent market it's hard to know which way to turn to find the right mortgage. That's why Castles Estate Agents has joined forces with L&C, the UK's leading no fee mortgage broker to offer you free advice about the best mortgage to suit you. L&C's advisers have extensive mortgage expertise and can help first time buyers, home movers, buy-to-let purchasers and those looking to remortgage. You can speak to one of our advisers now on 0844 8588 006, or request a call back.

Benefits of our service: · Free advice from the UK's leading 'fee free' mortgage broker · Expert advice on mortgages and protection, covering the whole of the market · Access to exclusive rates not available on the high street · Available 7 days a week by phone or email · Award winning service · Free Buyer's Protection policy (if your purchase falls through)* · On-line mortgage tracking facility · Free Guide to House Buying *terms and conditions apply

Land and New Homes: Castles Estate Agents has been involved in the sale of Building and agricultural land for many years. We are happy to advise on potential planning sites and advise you through the process as well as dealing with sites with existing permission. With regards to existing schemes with planning permission we have dealt with clients who needed to sell a single dwelling to dealing with a National Housebuilder who will require our help on the sale of the new homes as well as part exchange properties. We are always happy to help with a site analysis and advise on the market values and £/sq. ft. or £/sq. m basis as required.

Conveyancing: Here at Castles Estate Agents, we work together with excellent local and National Solicitors who ensure your transaction proceeds to a smooth and successful conclusion. If you are interested in getting a competitive quote, even before you have sold or purchased your home, then please contact our offices on 01442 865252 Surveys: If you require an additional detailed survey in addition to your mortgage valuation, or need a valuation from an RICS surveyor, then castles can obtain a quotation for you from an independent qualified surveyor, who will be happy to carry out whatever survey you require. Please contact our offices on 01442 865252 Energy Performance Certificates(EPC's) Thinking selling or letting your home, we can arrange and Energy Performace Certificate for your home at a competitive price.

User Guide

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Introduction

Ronnie Clarke - Managing Director

Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews - nothing comes before his clients best interests.

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Adam Contreras - Area Director

Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.Adam's passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one's life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
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Ian Allison

Ian joined Castles in 2021, bringing with him a wealth of experience in property, and transferred to our Boxmoor office in 2023. Ian started his career with a regional firm back in 1989, he worked through Black Wednesday in 1992 where interest rates hit over 15%, the Labour years, the dotcom bubble in the early 2000s and the property crash of 2008. All of these markets moulded Ian into a well rounded, highly experienced property professional , able to navigate all types of housing markets to deliver exceptional results for our clients. Ian joined the Berkhamsted team as Branch Manager from December 2023
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Kiera Lawless

Kiera joined our Berkhamsted team in 2018, and is a very driven and passionate property professional.Outside of work, Kiera enjoys socialising with her family and friends, working out, taking part in sporting events and going for walks with her beloved French Bulldog.
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Callum Gerrard

Callum joined our Castles Academy Program in February 2022 in our Berkhamsted office. Callum has quickly become an integral part of our business; he has a clear passion to deliver an excellent experience which can been seen in his numerous Google reviews. Callum is a hard-working individual with a passion to develop his career, he is a pleasure to work with for clients and team members.
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Felix Austin - Associate

Felix is the newest member of the team, joining us in May 2023. Through our in-house training programme, he will gain all the skills needed to become a skilled property valuer.
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Suzi Levitt - Branch PA

Suzi is the Branch PA at Berkhamsted helping the sales team hit their targets and deliver exceptional customer service. Suzi joined the team in 2020 coming from the medical billing industry.
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Sam Serby - Head of Sales Progression

Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.Sam's extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
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Louise Dunn - Head of Client Services

Louise re-joined the business in 2022 to Head up our Client Services department, her exceptional people skills and drive to deliver first class service is exactly what makes her the right leader for this team.Louise has over 20 years experience in Sales and Customer Service, 5 of those spent in Sales Progression, there isn't much Louise doesn't know about the buying and selling process!
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Aaron Dines - Head of Marketing

Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.Aaron's flair for filming video tours and photography, bringing clients' homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.

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Testimonials from Sellers

Seller Testimonial

Mr A Holder and Ms H Ward

We are very glad we chose Castles to sell our house. They always communicated speedily and pleasantly. They suggested a good price, got us lots of viewings, followed them up rigorously, letting us know the outcome, and achieved a speedy offer. Later they worked hard to set up a short chain and effect a successful sale. Thank you Max and Luke
Seller Testimonial

Mr and Mrs Goldie

We would like to say a huge thanks for the time, patience and understanding you took in completing the very difficult sale of our cottage. We will definitely use Castles again in any transaction and highly recommended you to our friends
Seller Testimonial

Mr Tanton

Castles have recently completed the sale of my late father's house in Berkhamsted. Vito and his team were highly professional throughout the process. The house brochure was excellently presented and I entrusted the team to show interested parties around the empty house. We were surprised at the interest shown in the house, a credit to the marketing. The brief given by Max on possible purchasers was very detailed. Thank you to all of the team for making the sale of a house owned by my parents for 49 years progress to completion so smoothly'
Seller Testimonial

Mr and Mrs R Lee

Thank you for your kind, patient and professional way you dealt with our flat sale. Thank you
Seller Testimonial

Mrs S Sears

You were more like friends than Estate Agents
Seller Testimonial

Mrs V Edwin

Just to say thank you so much for the superb way in which you handled the sale of Manor Street. Your professionalism from start to finish was faultless - any slight queries I had were dealt with immediately and I felt reassured throughout the whole process of the sale.
Once again, many thanks to you and your team.
Seller Testimonial

Stuart and Debbie Bassett

Big thanks to Max and the team at Castles for a smooth and easy property sale. We chose Castles, who were the first of 3 agents to assess our property, due to their friendly, non-pressure approach and competitive fee. We were kept up to date on viewings via texts and e-mails and were only called when offers were made, due to us being on holiday. We felt this was a very professional and unobtrusive method. Full details and advice on all offers were passed to us enabling us to make the best choice for a quick sale. We would not hesitate to use the Castles team again.

Many thanks.
Seller Testimonial

Sally Gibbs

Thank you for handling the sale of Cross Oak Road earlier this year. From the moment I first decided to sell you were all very professional, considerate and understanding.
I was very impressed with the way you marketed the house - it looked fantastic in the brochure and you arranged for a huge amount of viewings. The fact that it sold before the open days is proof of your popularity as estate agents. You and the team at Castles were always friendly and helped the whole process run smoothly.
Thank you all once again.
Seller Testimonial

John Roberts

We had no hesitation in appointing Castles Estate Agents to sell our property. We were very impressed with the professional approach adopted by Max Rogers and his team. Potential purchasers were introduced and viewings arranged accompanied by a Castles representative at an early stage leading to a satisfactory conclusion.
Seller Testimonial

Marion Ohlson

In the summer I contacted Castles in Berkhamsted regarding a property which they were instructed to sell. They arranged an early viewing enabling me to make an offer to purchase. I instructed Castles with regard the sale of my property. Again this was dealt with promptly and efficiently and an offer was soon received which I accepted enabling me to proceed with both the sale and purchase, completing within 3 months.
All the people at Castles with whom I dealt with were very helpful and friendly including Max, Keith and Bridget. Max in particular I felt was instrumental in getting the deal through in a very professional and impressive manner. I am most grateful for his calming words at time of stress pre exchange of contracts!
I would recommend Castles to others.
Seller Testimonial

Mrs B Humphrey

During a very stressful time for me, Max and the team were fantastic in every way. The constant checking making sure things were ok with me, to being very professional & so approachable too.
Moving is a difficult time (my husband died 3 weeks before I moved in), so having such a thoughtful, helpful team dealing with everything helped me a lot.
I moved in 3 months, from start to finish, which I think was great, as needed to move ASAP.
Nothing was too much trouble. Aubrey and I chose Castles as we felt Max was very approachable and professional.
We were proved right!
Just excellent all round.
From a very satisfied customer.
Seller Testimonial

Sarah Dollah

Castles were very helpful to us throughout the move; from discussing a good price and deciding on a sales strategy that best fit with us through to getting the exchange to happen despite the best efforts of the mortgage company to rain on our parade.
I would particularly like to mention Bridget in the office at Berkhamsted who kept me sane when I thought I was going to have a meltdown!
Seller Testimonial

Alison Preece

Positive, proactive, straightforward, friendly and helpful. Castles - Berkhamsted office, quite simply, delivered on all of their promises when selling our house and when you are in the realms of buying and selling what more could you want? I would recommend them wholeheartedly.
Seller Testimonial

Sue Stollery

To be honest we were a bit skeptical about using a Berkhamsted agent to sell our house in Bierton, but we were proved wrong. Castles and Max in particular were helpful, professional and friendly. They kept us up to date at all times and delivered what they promised. I wouldn't hesitate to recommend them. Thanks Castles.
Seller Testimonial

Mat Stanley

We recently sold our house through Castles Estate Agents and we found their service extremely friendly and professional, making us feel very valued as a customer. There were several issues relating to our property sale and the whole team at Castles were always very patient and helped get us a fantastic price in a timely manner.
Seller Testimonial

Dan and Danielle Prince

We recently both sold and purchased properties in Berkhamsted through Castles Estate Agents.
Throughout the entire process we found the service provided by Max Rogers to be exemplary. Max's approach is consultative and non-pushy and unlike other Estate Agents that we'd dealt with, we found Max and the team at Castles to act with the utmost of integrity at all times. As customers we genuinely felt that Castles had our best interests in mind. The service was competitively priced and both the sales and purchase process ran smoothly. The follow-up care was equally great. I would have no hesitation in recommending Castles as an Estate Agent of choice.
Seller Testimonial

Phil Hill

Castles were very easy to work with, extremely helpful and were able to sell my property relatively quickly. I would recommend and use them in the future.
Seller Testimonial

Mr D Finlay and Ms C McClelland

Making the decision to use Castles Estate Agents to sell our house proved to be a very good one for us. Not only was the advice in terms of marketing our property excellent, the ongoing communication throughout the process we also found to be extremely professional. We feel that the Castles team made what can be a stressful time much easier with their helpful and friendly approach. We would not hesitate to recommend Castles to other vendors as there is no aspect of the service that fell short of our expectations.
Seller Testimonial

Mr Desmond and Mrs Leanne Hutchings

The staff were fantastic , they made it all happen so quickly !Thoroughly professional, efficient and friendly.
Seller Testimonial

Mr and Mrs Baker

Max and Bridget are excellent. They are efficient, knowledgable, hard working and friendly. Every step of the way to final purchase and selling they helped us make our own decisions, giving timely advice and support. We have already recommended Castle's to our friends as the ideal Estate Agent.
Seller Testimonial

Mr Trevor Morgan

castles estate agents were excellent, they kept me informed at all times regarding the sale of my property and answered any queries fully. I would definitely recommend and use them again
Seller Testimonial

Mr Rodney Hart

Castles estate agents in Berkhamsted provided us with a good straight forward service. We were kept informed of the progress at all times. Received all the information good or bad. Would recommend their services.
Seller Testimonial

Mr Laurence Hicks

Good professional estate agent.. very happy with the service.
Seller Testimonial

Dr Anthony Mitchell

I chose Castles to sell my property because they showed a genuine interest in the house and we developed an empathy and understanding of my requirements. The house sold very quickly at the recommended price, The photographs and support material were professional and clear. There was good support during the period leading up to exchange of contracts and the sensitive handling of issues in the inevitably long chain. The contractors erecting the signboard should have consulted us on positioning. I would recommend Castles.
Seller Testimonial

Mr Charlie White

Max was efficient and responsive when valuing and placing the property on the market. Of the the 3 local estate agents I approached, Castles were the most professional, fastest to respond and were still sensibly priced for the services. Also, after an offer was accepted, Bridget was extremely efficient and kept me up to date along the whole process communicating effectively with solicitors, the buyer and myself.
Seller Testimonial

Mrs Vivienne Edwin

From the outset Vito & Max at Castles made the process of selling effortless. They kept me updated every step of the way without being intrusive. They presented all the relevant information regarding the buyers in great detail so as making a choice as to whom to sell was straightforward. I have both purchased and sold through Castles and I would definitely recommend.
Seller Testimonial

Mrs Rachel Kempster

Castles were totally professional in all our dealings with them. We would use them again and have recommended them to others.
Seller Testimonial

Mr Nick Green

We had good advice from the outset. An accurate valuation and excellent follow through from start to finish
Seller Testimonial

Mrs Pam Cooper

Totally professional service delivered from first visit to completion and across the board with all staff. Highly recommend them.
Seller Testimonial

Mr Terry Blythe

very close to perfect, particularly in the early stages of their search work . We would not hesitate for a moment to appoint them again.Terry and Wendy Blyth
Seller Testimonial

Mr Philip and Mrs Karen Warde

' Castles is an estate agent which we would recommend without hesitation. ' They showed a real interest in us and our property, and kept us informed at every stage. The sales advice we were given by the team was excellent, and we followed it to the letter - and secured a very advantageous sale.
Seller Testimonial

Mr Kevin and Mrs Deborah Ryan

Outstanding, friendly and helpful service. I was extremely impressed by how they went the extra mile, by always keeping us up to date with the status of our sale and purchase.

Testimonials from Buyers

Buyer Testimonial

Mr and Mrs E Peachey

Thanks for all your help during our property purchase process - we felt that Castles gave us a great personal service whilst acting as a professional and knowledgeable intermediary between buyer and seller
Buyer Testimonial

Mr Archer

This is just a quick e-mail to say how pleased I am with the service that yourself and Castles gave me in buying a house. From the moment that the offer I made was accepted, you and your colleagues kept me up to speed with what was happening all the time in a very professional way. And just to reiterate I don't think it could have gone smoother, but I'm sure that's down to your professionalism as a company
Buyer Testimonial

Mr J Quint

I have recently used Castles Estate Agency on a sole agency basis to both sell a property and buy another in the local area. I have found the level of customer service to be excellent all round and have been particularly impressed with the professional and knowledgeable staff at both Boxmoor and Berkhamsted branches. I would not hesitate to use them again or recommend them to others looking to buy or sell in the local area.
Buyer Testimonial

Mr and Mrs J Buckingham

We just wanted to say thank you to you all for our flowers, we were so touched and thought it was a lovely gesture. We also wanted to thank you for all your help and support throughout the process of buying White Rails - our perfect family home. We would recommend you again and again!
Buyer Testimonial

Mr K Sears

Thanks for all your help Vito and Luke. You made it seem easy
Buyer Testimonial

Liz Parrish

Castles were very helpful and I would recommend to anyone when buying or selling a property.
Buyer Testimonial

Miss C Marr

I have recently purchased a property in Berkhamsted managed through Castles Estate Agents. Castles managed the whole process with real professionalism - from the initial and subsequent viewings, timely and detailed responses to questions, managing the negotiation and general assistance through to completion. I would highly recommend for their friendly yet efficient business approach.
Buyer Testimonial

John and Lindsey Mayock

Max was very good, really helpful and professional
Buyer Testimonial

Miss Rachelle Long

Viewings with Castles were always prompt and friendly. From the moment we submitted our offer, we were kept very regularly up to date with the progress of our purchase throughout and are very happy with the service received. Castles were very happy to arrange further viewings and surveys with the vendor as required and this was always done promptly.
Buyer Testimonial

Mr Robert Fiddaman

Castles service was first rate, from the original appointment to view, the acceptance of a second viewing to the eventual acceptance of an offer. The follow up activity of solicitor engagement to eventual exchange and completion was very professionally carried out.
Buyer Testimonial

Miss Femke Van Otterdijk

I found Castles to be very helpful in my house hunting over the course of several months. They guided me through the buying process also. Always friendly and willing to assist.

Disclaimer

The content on this Microsite has been uploaded by Castles Estate Agents, Berkhamsted. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Castles Estate Agents, Berkhamsted. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Castles Estate Agents, Berkhamsted. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Castles Estate Agents, Berkhamsted on +441442865252.

Castles Estate Agents, Berkhamsted

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