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    We put you at the heart of everything we do. We understand that absolutely every transaction, property and experience is unique and should be handled as such. We prioritise communication, efficiency and clarity of information, every step of the way. Property shouldn't have to be stressful, so put your feet up. We'll take it from here.
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    Who we are, what we do and what makes us different.

    We're Castles, an independent estate agency that has been operating in the areas of Hemel Hempstead, Boxmoor and Berkhamsted for 30 years. We think it's a fantastic area, but we might be slightly biased. Over the years, we've built up our reputation for providing a consistent and reliable service that prioritises our customers.

    Castles is the product of evolution. We have developed and refined ourselves, year by year, and have focused on cultivating the very best client experience we possibly can. We began our journey in 1990, in a very different landscape to now, and have been improving our skills ever since.

    Our team are locals, having lived and worked here for the past 30 years. With strong roots in the local area, we want to give our customers as much knowledge and expertise as we can. We'd love you to see us as your local experts. There's no question too big or too small - we're here to keep you well-informed and you can always rely on us to offer our guidance and advice.

    You'll find we're a team with comprehensive knowledge and we go the extra mile to give you more information. If you're uncertain about mortgages, for example, have a chat with our managing director, Ronnie, who has a background in mortgage broking and regularly advises customers about it. With property being such an important transaction, we understand our customers are looking for all the help they can get. We can offer this support. Our perspective means we see the whole picture.

    Castles is proud to be a member of the Guild of Property Professionals, a partnership of handpicked agents who are well-established and respected in their local areas. This partnership ensures consistently high standards and best practice. Our partners are experienced independent agencies and together we have a broad marketing database across the country.

    We put the customer at the heart of everything we do here at Castles. This means we understand that absolutely every transaction, property and experience is unique and should be handled as such. We prioritise meticulous communication, efficiency and clarity of information, every step of the way. Property shouldn't have to be stressful, so put your feet up. We'll take it from here.

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    Selling
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    Getting you a good deal, with less stress

    Whether you're selling in Boxmoor or the outskirts, Castles are well-placed to advise you on the local market and sell your property in the timeframe that suits you, for the right price.

    We'll make your property our first priority and ensure it's marketed in the best possible light. Your property will be displayed across all major property portals and social media, with coloured floor plans, detailed descriptions and professional photography. Our virtual viewings mean buyers can have a sample look-over of your home before arranging a physical viewing. We've found that this means that only the more serious buyers view your property.

    We will communicate with you throughout and make sure every step is clear to you, especially if you're a first-time seller. We're well aware of how overwhelming the process can be! To make matters easier, we make sure that we're available on as many channels of communication as possible. Our WhatsApp API means you can contact us on this platform if that makes your life easier.

    Our team is committed to thorough research and, with local roots in the area, have a deep understanding of the market. We can offer professional valuations that are reliable and backed by years of experience. To get the ball rolling, contact our sales team now.

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    Find a home that speaks to you

    We firmly believe there is a home for everyone in our area. Hemel Hempstead and Boxmoor offer such a wide range of properties. From modern flats to older period properties with charm, our team have both aspirational and affordable homes on our books.

    You'll find we're a team with comprehensive knowledge and we go the extra mile to give you more information. When we work with you, we want you to be relaxed and confident in our guidance - especially if you're a first-time buyer, or someone who hasn't bought in years. If you're uncertain about mortgages, for example, have a chat with our managing director, Ronnie, who has a background in mortgage broking and regularly advises customers about it.

    With property being such an important transaction, we understand our customers are looking for all the help they can get. We'd love you to see us as your local experts. There's no question too big or too small - we're here to keep you well-informed and you can always rely on us to offer our guidance and advice. With strong roots in the local area, we want to give our customers as much knowledge and expertise as we can to inform them in their search for their home.

    When you buy with us, you can expect efficient communication and a proactive approach. We can adapt to suit your pace and circumstances: if you're looking to move as quickly as possible, we can send you through suitable properties straight away. If you require a slower pace, more information and guidance along the way, we'd be happy to oblige.

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Our Associated Services 
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    Solicitors
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    Appointing the right legal advisor is critical to protect your interest.  We work with a number of well regarded local firms that will offer the right mix of technology with a personal approach.  Our client services team would be happy to assist you in preparing a quote.
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    Mortgage Services
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    All of our branches have an in-house mortgage broker who can help you find the right finance option for you and your circumstances.  Being independent from any lender, they can source finance from a panel of mortgage lenders, representative of the whole of the market. 
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    Surveying
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    We work with local surveying firms, regulated by RICs. Our client services team would be happy to assist you in preparing a quote.
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    Removals
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    When exchange of contracts draws nearer our team can recommend local, trusted removal companies who can help you make your move. From a man and a van to international movers, we have got you covered. Our client services team would be happy to assist you in preparing a quote.
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  • Introduction

    Ronnie Clarke - Managing Director 
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    Ronnie has worked in the industry for 23 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews 
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    Adam Contreras - Area Director 
    Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.Adam's passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one's life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
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    Simon Stears - Branch Manager
    Simon started his career in estate agency in 2013 rising up the ranks quickly to become the Branch Manager for Boxmoor in 2016. Outside of work, Simon is a devoted father to 2 children, a keen footballer and quite often a dare devil with his young son. It's not uncommon for Simon to come to work on a Monday with a knee injury, scrape or bruise as he has tried to impress his young son at the skate park. He forgets he is fast approaching 40!
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    Daniel Gough - Assistant Manager 
    Daniel joined the team in 2018 having previously worked as a Sales Manager for a leading computer hardware supplier. Daniel has a keen interest in property and a thirst for exceptional customer service and has quickly progressed his career within the Hemel Hempstead office. As a recent home buyer Daniel understands only too well the stresses of buying a home and is here to help clients navigate this stressful process.
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    Donnel Fernandes - Associate 
    Donnel joined Castles in 2021 and has made a great contribution to our offices. He is eager to learn with a willingness to go above and beyond to ensure our clients have the very best experience. In 2023 Donnel transferred to our Boxmoor office and is looking forward to progressing his career further.
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    Luke Edwards - Associate
    Luke is the newest member of the Boxmoor team, joining us in June 2023. Through our in-house training programme, he will gain all the skills needed to become a skilled property valuer.
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    Sam Serby - Head of Sales Progression
    Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.Sam's extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. 
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    Rhys Coker - Trainee Sales Liason
    Rhys joined us in June 2023. He will work alongside the Sales Liaison Manager to be fully trained in sales progression ensuring a smooth transaction from offer to exchange of contracts.
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    Lindsey Starling - Head of Administration
    Lindsey has worked for us since 2016. Her exceptional admin skills and drive to deliver first class service to clients and colleagues sees her heading up our team of administrators In 2023
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    Louise Dunn - Head of Client Services 
    Louise re-joined the business in 2022 to Head up our Client Services department, her exceptional people skills and drive to deliver first class service is exactly what makes her the right leader for this team.Louise has over 20 years experience in Sales and Customer Service, 5 of those spent in Sales Progression, there isn't much Louise doesn't know about the buying and selling process!
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    Aaron Dines - Head of Marketing 
    Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.Aaron's flair for filming video tours and photography, bringing clients' homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.
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    Title

    What we do at Castles
    • Introduction

      • Our values

        Defining our values is hugely important. It means that we have a foundation for our brand. Everything we say, write or do should tie back to our values in some way.

        Castles is built on four key cornerstones:

        Excellence

        We're committed to excellent customer service, detail-oriented communication and imparting rigorous, transparent information.

        Long-term care

        We want to establish connections with our clients and be their primary point of contact for any of their property needs over the years.

        Expertise and insight

        We want you to view Castles as your source of property information. You can expect us to be well-informed on recent trends, the latest legislation and market fluctuations.

        Integrity

        We have a commitment to honest and transparent communication; we would much rather walk away from a fee if it was the right thing to do.

    Testimonials from Sellers

    • Seller Testimonial

      The support and communication was amazing
      We bought a house through Castles in July this year. The support and communication was amazing! Lewis knew exactly what we were looking for and found the perfect house for our family. Will definitely use them again in the future. Highly recommend!
    • Seller Testimonial

      Making the process less stressing
      Ian Alison at Castles has sold two of my properties recently - He explained the selling/buying process clearly, communicated well throughout & listened to what I wanted. Making the process less stressing & resulting in me getting the property I loved!
    • Seller Testimonial

      a big thank you to Lewis D. and Ian A
      The boxmoor team is very professional, they found a buyer for the house very quickly and helped me a lot before my exchange and completion day. I highly recommend them, especially a big thank you to Lewis D. and Ian A. Thank you for your help!

    Testimonials from Buyers

    • Buyer Testimonial

      A great team who strive to deliver for clients
      Had the pleasure of dealing with Donnell and the team at Castles when purchasing our place. They were efficient, professional and always clinical. A great team who strive to deliver for their clients
    • Buyer Testimonial

      We're happy we came across their services
      My partner and I have been looking for a property to buy for over a year now. Castles Estate Agents in Boxmoor have simply stood out from the others for their incredible service. Luke and Joanna were insightful with a plethora of knowledge about properties in the area. They were friendly, excellent communicators, well organized and proactive. We're happy we came accross their services along the way.
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    Disclaimer

    The content on this Microsite has been uploaded by Castles Estate Agents, Hemel Hempstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Castles Estate Agents, Hemel Hempstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Castles Estate Agents, Hemel Hempstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Castles Estate Agents, Hemel Hempstead on +441442233345.