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    Who we are: Unlike other estate agents, we are dedicated to 100% lettings. Established for over a decade, CityLets York is a  friendly, highly professional, ARLA (Association of Residential Letting Agents) licensed letting and property management agency located in the centre of York. We are the very best at matching people to the wide variety of excellent properties that we have in York city centre and surrounding areas.

    Dedicated team: With strong core values and well trained staff, we are a happy, professional and focused agency that has a passion for property and prides itself in going above and beyond customers' expectations. From valuation to move in, we aim to focus on suiting our tenants and landlords needs, by using our expertise and local knowledge to the best of our ability.

    Landlords: We highly value and appreciate your business and understand your need to be reassured that your property won't stand empty for long periods between lets and that your tenants will pay the rent and respect your property. We promise to update you with feedback from viewings and cater to your needs.

    Tenants: Because we also manage a large percentage of the properties we let, tenants can have the reassurance of regular inspections, responsive and on-line maintenance reporting and knowledgeable staff on hand to offer support and advice. We guarantee that we will we will always find time to listen to our tenants and respond to their feedback and comments.

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Landlords
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    Why use CityLets York to let your property?
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    • ARLA Licensed Agency
    • Recognised Brand
    • Accurate Valuation
    • Flexible and Bespoke Rental Options
    • Access to Corporate Tenants
    • Property management 24/7
    • Expert Advice
    • Comprehensive Marketing
    • Forward Thinking
    • Professional
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    Strong Brand
    CityLets is York's largest independent ARLA licensed letting agent attracting hundreds of tenants each month.
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    Accurate Valuation
    We have 10 years experience valuing York properties and have extensive knowledge of property rental in your York location. To arrange a valuation of your property or Call 01904 652729.
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    Access to Corporate Clients
    CityLets York has strong relationship with relocation agents and we are often the first choice for corporate clients looking to let quality properties. We have assisted major corporate clients AVIVA, Nestle, Deloitte, CPP, Aldi, Hiscox and numerous other corporate clients to find suitable quality long or shorter term accommodation.
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    Professional Property Management
    Your property is in safe hands with our fully managed service. We look after hundred of properties for clients living in York, nationally and overseas. Most of our corporate clients prefer and some insist on managed properties. With 24/7 support from professionally trained staff and support service we can guarantee our property is in safe hands.
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    Our Fees
    We offer a competitive fee structure to suit landlords requirements.
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Tenants
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    At CityLets York you are in safe hands. As an ARLA (Association of Residential Letting Agents) licensed agent you can be assured that we follow a strict code of practice and will provide you with a professional and welcoming service.

    We don't try to do everything, instead we focus on doing one thing extremely well, and that's finding the ideal property for your needs. CityLets York always has a great range of properties to let and using our expertise and attention to detail. We will find the perfect property to suit your individual needs.


    If you are looking for a property that is just right for you, choose a letting agency that is dedicated to achieving precisely that. CityLets York offers a bespoke service that ensures your requirements are always met. We let properties from 2 days to 1 year, and our service isn't just limited to finding you a terrific property: our qualified and helpful staff can offer help and advice on any aspect of renting a property.

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  • Team Member

    Cathryn Houghton-Director (BA Hons,ARLA Qualified)
    Cathryn's many years of experience in York's lettings market and customer service,together with her real passion for people and property has enabled CityLets York to organically grow into one of York's leading independent, ARLA licensed letting agents, providing a trusted and professional service for landlords and tenants.
  • Team Member

    Carole Carter- Director (Cert Ed, MARLA)
    Carole is ARLA's Yorkshire regional representative and is at the forefront of new legislation, up to date letting news and a driving force to increase clients' awareness of the importance of using an ARLA licensed agent. Carole also thrives on working with property landlords/investors looking to invest in our great city and her professional and personable manner truly reflects the core values of the company.
  • Team Member

    Alexis Hanford- Manager (Cert Ed, ARLA Qualified)
    As General Manager, Alexis bring years of management, teaching and customer service experience to CityLets York. Passionate about quality delivery of service throughout the company, Alexis, through continued professional development of all staff ensures they maximise their potential and therefore deliver the standard of service required by CityLets York as an ARLA registered agency. As passionate about football as she is about her work - Alexis's aim is to ensure that CityLets York is always top of the table!
  • Team Member

    Chris Saunders- Short Stay Manager
    Chris develops and oversees the serviced apartments, holidays lets and short stay properties ensuring maximum marketing, sales and booking for investors' properties. Chris has an in-depth knowledge of the leisure and tourism market in York and has the skills and expertise to drive forward this vibrant sector of the CityLets York business.
  • Team Member

    Claire Barron- Property Manager (MARLA)
    Claire leads an excellent team of staff in the Property Management department and has a wealth of experience in the property field. Claire's ability to deal with any unexpected and often challenging issues makes her invaluable to the company. Claire cycles to work most days and also does boxing to keep fit - thankfully this is a skill that she does not have to use in her role at CityLets York!
  • Team Member

    Paul Atkin- Financial Controller
    Paul manages the day to day finances, including rental to Landlords and the financial planning for the company. Reconciliations down to the last penny get Paul excited! Known as the 'goalkeeper' of the company's and clients' finances, you can be assured that your money will be in 'safe hands'!
  • Team Member

    Sandra Jones- Serviced Lets Co-ordinator
    Sandra has a passion for securing bookings and co-ordinating move-in arrangements and meet and greets where necessary, in the short stay department of the company. Working closely with the Short Stay Business & Leisure Manager, Sandra has expertise in matching clients to properties and has a flair for advising on how to 'dress' properties to give them that 'wow' factor!
  • Team Member

    James Boothman- Accounts Assistant
    James is the trainee 'goalkeeper' working alongside Paul to ensure continuity in the accounts department. James organises payments to contractors and registration of bonds with the TDS.
  • Team Member

    Charlotte Rankin- Account Manager (ARLA Qualified)
    Charlotte is efficiency in motion and liaises with landlords and tenants and co-ordinates all documentation and paperwork to finalise the let of the property. Drawing up of contracts, completion of references and ensuring compliance of legal requirements, e.g. gas safety certificates in place. Attention to detail is one of Charlotte's strengths - she also has the honour of having the tidiest desk in the whole of Yorkshire!
  • Team Member

    Holly Bedford- Business Support Administrator
    Working closely with the Directors, Holly co-ordinates property valuations and marketing, notices, renewals and co-ordinates and oversees the website. Holly has also worked as an In-House Lettings Negotiator and can often be called upon as a 'substitute' during busy periods.
  • Team Member

    Andrea Massey- Property Management Administrator
    Andrea has ability to multi-task and juggle, co-ordinating contractors, landlords and tenants simultaneously. Andrea is the Property Management team's midfield general - ensuring all maintenance is dealt with promptly, efficiently and to a good standard. She has the ability to deal with often complex issues and can go from a conversation about a leaking washing machine to the complexities of a satellite dish on a listed building without drawing breath!
  • Team Member

    Tom Thistlethwaite- Lettings Negotiator
    Tom is one of the great guys you will meet if you are viewing our properties. He knows the city inside out and he loves finding people great places to live! Tom thrives on accompanying prospective tenants to properties and liaising with landlords to secure a suitable let for the property. Providing regular feedback to landlords during the letting process, advising and guiding the landlord to the best option for rental properties. Another member of the forward line!
  • Team Member

    John Cairns- Lettings Negotiator (FICBA, FNAEA)
    John is a vastly experienced lettings negotiator with so many years' experience in property, that it would give away his age if we stated the number of years he has worked in the industry. John's professionalism, enthusiasm and dedication to his work is clear to see. He may be one of the veterans in the team but the experience and knowledge he shares with his younger colleagues is invaluable to the company. He also has the honour of having the cleanest shoes in the company!
  • Team Member

    Toby Joynson- In-House Lettings Negotiator
    Toby's energy is infectious and his passion and knowledge for our properties shines through when he communicates with applicants, tenants and Landlords. He is ambitious and eager to learn as much as he can about any new properties we market and knows the right questions to ask to ensure applicants are shown the 'right' property for them. We describe Toby as one of the attacking players in the forward line of our team!
  • Team Member

    Vicky Pipe- Business Administrator
    Vicky plays a crucial role in the renewal part of the business. She is meticulous in her work and calmly and professionally deals with the negotiations between landlord and tenant during the renewal process. Every year Vicky spends a great deal of her spare time raising money for charity and certainly knows how to get her colleagues to support the good work she does. An absolutely vital member of the team!
  • Team Member

    Rebecca Houghton-Prinn- Tenancy Co-ordinator
    Rebecca's busy role involves organisation end of tenancies and ensuring all properties are up to standard for a new tenancy. Making sure we have happy tenants is Rebecca's number one priority. Rebecca has also worked as an In-House Lettings Negotiator and can always be relied upon to assist her colleagues in any way that she can. Again an absolute essential player in the Property Management team - she also has the loudest laugh in the Company!
  • Team Member

    Karen Robertson- Pre-Tenancy Administrator
    We were delighted when Karen joined our team in January 2014. She comes to CityLets York with several years lettings experience. Her main duties will be liaising with the negotiators, landlords and applicants to ensure a smooth commencement to a tenancy. Karen deals directly with the company who undertake the referencing of all applicants and on completion of satisfactory references proceeds to draw up the tenancy agreement. Karen is a methodical and dedicated member of staff who pays great attention to detail. She is very much part of the forward line of the company and can be relied upon to ensure that all parties are happy at the final whistle!
  • Team Member

    Thomas Atkinson- In-House Lettings Negotiator
    Thomas is the newest member of our team, showing a constant desire to improve his knowledge, he also has fantastic enthusiasm to match! He thrives off building successful rapport with landlords and tenants and will always go that extra mile to ensure the job gets done. In his role as In-House Lettings Negotiator, Thomas is often the first contact with potential tenants and landlords. His love of the beautiful game may not be as strong as some of his colleagues - Thomas is a rugby man - but he is rapidly gaining experience enabling him to challenge for 'player' of the year and he certainly has potential to be team captain one day!
  • Team Member

    Dennis Carter- Energy Assessor & PAT Tester
    Dennis is responsible for Energy Performance Certificates for both the residential and serviced apartments as well as carrying out any PAT testing on electrical items. Dennis is a valued member of the team!
  • Team Member

    Emma McClements- Interim Visits Co-ordinator
    With hundreds of properties to visit each year, Emma undertakes all interim visits to managed properties, providing an overview to landlords and advising of any urgent or advisory issues that may need attention. Emma is professional and organised and has the skill of carrying out inspections whilst not making tenants feel that their 'home' is being scrutinised. She works extremely closely with the Property Management team and ensures that all reports are passed to landlords as soon as possible.
  • Team Member

    Peter Legg- Out of Hours Representative
    A gentleman to the core, supporting our serviced apartments and holiday let division with guest check-ins. Peter is always willing to assist in any way he can and is the versatile player who can partake in any role required! He is flexible and efficient and will always go the 'extra yard' for any clients.
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Our branch location

Our Branch

Our Branch

Our Office Address Services Contact
York
8 Fossbridge House,
Walmgate,
York,
YO1 9SY
Letting: 01904 200043  Local call rate

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Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

8 Fossbridge House,
Walmgate,
York,
YO1 9SY

Telephone us

Letting: 01904 200043  Local call rate

Email us

Contact us

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Testimonials from Landlords

  • Landlord Testimonial

    J. Smith, Landlady, York, says:"We've let our property with City Lets for the last 5 years. In this time they've been a terrific company - one which we can highly recommend. If the property needs to have a lock fixed, City Lets deals with it. If we need some official documents for letting purposes, CityLets York deals with it. And all at extremely reasonable rates. Perhaps, most importantly, our property has never been empty for more than a couple of weeks over the past five years. All in all, fantastic, friendly service. Thanks!"
  • Landlord Testimonial

    S.Hirst said about CityLets York Property Management team member:"Hi Andrea thanks for sorting it all out. To be honest Andrea we were renting a flat out in London via a company called F.x....'s and there was no comparison between you guys and them. CityLets York are always so efficient and I know you always try to get the best deal for us. Have a great weekend."
  • Landlord Testimonial

    Peter , landlord living in Glasgow said:"Hi Cathryn, Thanks for your 'phone call and subsequent email. Any business that deals with clients as promptly, efficiently and courteously as yours is a rare exception in this day and age. Thanks again."
  • Landlord Testimonial

    W.Derbyshire says:"I would like to thank all the members of CityLets York that have been involved in sorting out tenants for our flat. You coped admirably with language problems and lack of understanding about contracts etc."
  • Landlord Testimonial

    Peter a landlord commented:On behalf of my son, I'd like to thank you and all at CityLets York for your excellent work in obtaining a let for us.
  • Landlord Testimonial

    L. Wojciechowska says:So many thanks, you are a star. I so appreciate this assistant, above and beyond. Please forward to Carole Carter so you get recognised for your excellent customer service. Many thanks again.
  • Landlord Testimonial

    Mrs S. Holmes letter states:"I am very impressed that, within 1.5 weeks, you found an ideal tenant for me. Especially when the other agency had the property for well over 3 months and basically did nothing! If I have any other properties that need renting out, I would definitely use you again and I will recommend you to anyone."
  • Landlord Testimonial

    Kevin McCormick, says:"I have always found CityLets York to be effective and efficient in all aspects of letting management. You find suitable tenants quickly, often for long term lets and manage and monitor the property continuously, providing me with regular reports. I only wish I could find your counterpart in Hull. With City Lets, I really don't have to do anything; you look after it all."
  • Landlord Testimonial

    Kara & John Mikler say:"We would also like to take this opportunity to thank everyone at CityLets for a fantastic rental experience to date. The people we've dealt with in City Lets' York office have provided us with exceptional service (professional, yet friendly) from the moment we first enquired about the property. It has been an absolute pleasure. Many thanks!"
  • Landlord Testimonial

    J. Roberts, Long Standing Landlord Client in York, writes:"I just want to say how delighted I am with your service - good tenants, prompt rental payment and a truly efficient management service. I would heartily recommend your service to any landlord!"
  • Landlord Testimonial

    Mrs Ann Short, Landlord, York, says:"We are delighted with you as our choice of agent; you've given us a friendly, efficient and importantly a most successful letting service over the past few years."
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Disclaimer

The content on this Microsite has been uploaded by City Lets, York. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to City Lets, York. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by City Lets, York. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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