Title

Meet the team
  • Introduction

    Darlows Swansea

    T: 01792 460833

    E: swansea.lettings@darlows.co.uk

    Facebook: Swansea Darlows Lettings

    Twitter: @SwanseaLetDar

  • Team Member

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    Stephen Gardner - Lettings Area Manager
    Call Stephen on 01792 460833 or email stephen.gardner@darlows.co.uk
  • Team Member

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    Dannika Davies - Lettings Manager

    Call Dannika on 01792 460833 or email dannika.davies@darlows.co.uk

     

  • Team Member

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    Ben Higgins - Lettings Negotiator
    Call Ben on 01792 460833 or email benjamin.higgins@darlows.co.uk
Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    1 Walter Road,
    Swansea,
    SA1 5NE

    Telephone us

    Letting: 01792 734016  Local call rate

    Email us

    Contact us

    Title

    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Took great care and due diligence in the process
      We would like to say how pleased we are with the prompt letting of our property. Ben took great care and due diligence in the selection of a suitable tenant and provided us with constant updates in the process of the letting of the property. We would not hesitate to recommend your company to others in the future, based upon Ben's performance and look forward to engaging your company again when the need arises.

      Ken Rees, March 2016
    • Landlord Testimonial

      Definitely had our interests at the forefront
      We would like to take this opportunity to say we have been extremely pleased with the service you have provided us and feel that you have kept us fully informed throughout the entire letting process. You definitely had our interests at the forefront of your work. We were really pleased that you took both the time and the care to investigate the previous potential tenant's financial situation and, to conclude that they would not be suitable tenants for us. We are equally delighted that you were able to find us another tenant so quickly. We have been most impressed with the care you and your company take and look forward to working closely with you in the future.

      Ken & Chris Rees, March 2016
    • Landlord Testimonial

      I have high regard for Darlows in Swansea
      I have a high regard for the both of you lads in Swansea. Great communicators and good at what you do, I don't hesitate in passing on the good work you do to other landlords I have been in touch with. Steve you have been clear with all the processes when valuing my properties and carried out the service which ticked all the boxes for me. I have one property with Darlows at the moment and Ben is looking after the let for me. He's been brilliant letting out my other properties and I have full faith he will do the same with this one. Darlows are my first choice for letting at this time.

      Paul De Benedictis, February 2016
    • Landlord Testimonial

      Exceptional. Nothing is ever too much trouble
      I was very impressed with the service I received from your company. As I live 250 miles away from the property, it is good to know that I have an exceptionally good team around the corner looking after it on my behalf. The staff that I have dealt with are both exceptional and in my view. Nothing ever seems too much trouble for them. On several occasions they had to contact me, for example when my tenant moved out and only a very small amount of time with the property being empty until the new tenant moved in. They have always kept me fully up to date and handled all matters very professionally. I would have absolutely no hesitation in recommending both of your employees who go by the names of Steve and Ben.

      Martyn Goldberg, December 2015
    • Landlord Testimonial

      Went over and above what was expected
      I just wanted to drop you a quick line to express my sincere thanks for what Ben did yesterday with my new tenants. As you will know Ben has been working with my new tenants to ensure the move was going to go as smooth as possible. Both tenants are medical doctors and due to their work routines made Ben's life very difficult with trying to get all the of the information that he needed, but in spite of these difficulties he persevered and kept calm the whole time. Yesterday, the actual day of move, Ben went way over and above what really is expected of him. Not only did he keep me informed throughout the day what was happening, because even yesterday throughout the day things weren't quite resolved, but once again Ben held it together, and finally they did not arrive into Swansea until very late I think gone seven (plus) in the evening, Ben did not have to work so hard on this assignment, plus I know through talking with him throughout the day, he was planning a personal trip to Ireland, so to have work so late, and simply wait this late added even more complications to Ben's life, but he stayed very, very late and managed this difficult situation very well. The tenants did eventually arrive at the apartment gone 8.15pm having travelled from North Wales. Ben was superb and I am genuinely very grateful for all that he did, I would like very much say thank you for all he did. Please will you pass on my appreciation to him, thank you very much Ben a job very well done. Once again, thank you for your determination and help, I truly appreciate it.

      Ralph Nicholls, August 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Quick, reliable and kept in contact throughout
      Thank you very much for all your recent help. I know Bruno has already emailed you but I would like to also say how good you were to us, as well as finding us a new home after only several viewings. You were very quick, reliable and kept in contact throughout the entire process. You have moved us into an ideal location, in the property we love. The overall service was absolutely brilliant.

      Ines Matos, March 2016
    • Tenant Testimonial

      Efficient and a pleasure to deal with
      I would like to tell you that the move went really well. It was an easy process after you solved everything for us; you were a star throughout so many thanks. You were efficient and a pleasure to deal with, thanks again.

      Kevin Dawson, March 2016
    • Tenant Testimonial

      Fantastic performance. Everything went really well
      Thank you for all your help recently to find our new home. Your performance was fantastic, everything went really well; I hope your manager recognises you as the good professional you are. I could find nothing negative regarding the process or in our communications. Ines and I have moved in without fuss, calmly and smoothly and it was a total pleasure to deal with you.

      Bruno Mosca, March 2016
    • Tenant Testimonial

      A really professional and knowledgeable agent
      We have just moved house and were guided through the process by Ben who is a really professional and knowledgeable agent. Ben has always been so helpful and I absolutely recommend him to anyone looking for a good agent! He solved any problems that arose throughout the process, especially as we were in a bit of tricky situation and we both are very grateful to him, I do not think we could not have moved in without him. Thanks again Ben.

      Susana Cardiga, March 2016
    • Tenant Testimonial

      Exceptional. It's been a pleasure dealing with you
      I cannot thank you enough for all your efforts to secure the tenancy of this property. At all times you kept me informed of the situation, you were always available and your manner can only be described as helpful and assuring. Unlike my dealings with a different company which can only be described as confrontational. You have been exceptional throughout a busy period and I know you have managed to run the branch practically single-handedly.Once again thank you, it has been a pleasure dealing with you.

      Gareth Rees, February 2016
    • Tenant Testimonial

      I was surprised at how easy you made the process
      Just a quick email to say a huge thanks for all your help and assistance throughout this process. I've always had the opinion that dealing with letting agents would be a painstaking experience but have been very pleasantly surprised at how easy you made the process. I have really appreciated all your hard work, negotiating the deal and relocating me back to Pontardawe. I would also like to say a big thank you to your administration staff Mia and Sophie as they kept in touch with me also throughout with efficiency. Due to this level of service I would have no problem in recommending Darlows to friends and family. You are a massive credit to your company and I just wished there were more agents out there like yourself. Thanks again Ben.

      Adrian Kiernan, February 2016
    • Tenant Testimonial

      Thank you for the excellent service you provided
      Just wanted to say a huge thank you for the excellent service you provided whilst we were sorting out the rental on the property. Your helpfulness and approachability made the whole process a lot easier. You found the property which totally met my requirements, straight away after Lyndsey and I had been looking for several months. You sorted out all of issues with the property before we moved in and made totally life stress free for my family. The house is just what we were looking for and it has made us extremely happy. You are definitely a credit to your company. Many thanks once again.

      Gareth Coleman, October 2015
    • Tenant Testimonial

      Made it all very easy for us. Thank you again
      I just wanted to say thank you very much to you for all your effort and your time. I'm so very grateful to you, you helped my family and I to find our dream house in Swansea. As I lived abroad, it was very difficult to find a house, but you completely sorted everything out and made it all very easy for us. Thank you once again.

      Mody Seddik, October 2015
    • Tenant Testimonial

      Efficient and communicated well throughout
      Ben was assigned to support us in our letting agreement in August. Prior to the signing, he organised the viewings and pre-letting agreement and always kept us in the loop and always performing in line to the dates he provided. Following our moving in, we had an issue with the Landlord. Ben worked very hard to support us and deal with this. He was efficient and communicated well throughout the whole process. We really appreciate all the hard work and effort he put in to help us sort things out. Thank you Ben for all your help and support, it was very much appreciated and we are very happy in our new home.

      Rachel Chapman, September 2015
    • Tenant Testimonial

      Approachable, friendly and competent
      For both of us, having relocated from another country, the uncertainty about renting a property was a worry. However, I was very happy with the service provided by yourself Ben and at all times its was good to know you someone who was approachable, friendly and competent whilst dealing with our case. The process was made very easy and each stage was explained clearly at all times. Even if there are some teething issues in the first couple of weeks with the property we know that the customer service we have been given so far by you will continue. Thanks again for everything.

      Jude Clancy, September 2015
    • Tenant Testimonial

      Handled everything extremely well
      Just to say all is good. Everything went fine with the move after you got in touch with the landlord for us, so thank you. Both you and your agency have handled everything extremely well as we have had many problems with other agents in the past. Thank you for showing the property to us and sorting everything out. We really love the property. Thanks again for all you have done.

      Heidi Heikkilä, September 2015
    • Tenant Testimonial

      Fantastic service. Very kind and fast
      I am satisfied completely with your service, which is very kind and fast. You have helped me and my family immensely with an easy move in. To be honest, some of the other rental companies did not keep appointments and you were fantastic and kept your word. Can I please thank Miss Middleton for her hard work for sorting my move in too, she was very helpful! If my friends look for properties, I will recommend you and your company to my friends.

      Masaaki Sasaki, August 2015
    • Tenant Testimonial

      Professional and efficient service
      I would like to thank you for the wonderful service we received from you from start to finish on the handling of our recent rental move. The service you gave was professional and efficient; you could not improve your service as it made life very smooth for us, thank you.

      Chris & Ron Wiltshire, June 2015
    • Tenant Testimonial

      Friendly, professional, and easy to get along with
      Thank you so much for your help during the move in process. You were very friendly, professional and easy to get along with. You also helped make the move happen quickly, despite the circumstances changing, so thank you once again for all your effort on that. Also, you let us know what we needed in terms of the documents and sent them to me while I was away so that the move happened without any delays I returned. Thank you.

      Ashley Davies, May 2015
    Contact us

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