About Us
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    Darlows is one of South Wales' leading independent letting agents with a network of busy and bustling branches located in all of the key cities and towns in the region.
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    Talented people 

    We employ some of the friendliest, most approachable and attentive agents at Darlows. Our people are bright, energetic and helpful. They balance great sales techniques with good, honest advice and a commitment to looking after each and everyone one of our customers expertly. 

    Lots of choice 

    From simple mid-terraced houses to grand, family homes in the country (and pretty much everything in-between) Darlows has rental properties available to suit all tastes and budgets.

    Available 8am til 10pm everyday 

    Most letting agents are open 9-5. Not Darlows. We are available for you from 8am and 10pm every day of the week. This means you'll never miss on the increasing number of people searching for property in the evenings or over the weekend. 

    Fully regulated 

    Darlows is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice 

    Advanced marketing techniques 

    Darlows leads the way in estate agency marketing in South Wales, with newspaper and magazine advertising, email marketing, iPhone and iPad apps, dedicated PR and community-based activities. We even have a full-time social media expert spreading the word about your property on Facebook, Twitter and YouTube.Tenant referencing We undertake extensive tenant referencing to minimise risks for landlords and ensure that everything runs as smoothly as possible throughout the tenancy.Property management service Darlows offers a range of specialist property management services for its landlords ranging from property management and Gas Safety Certificates through to tenancy agreements and inventory checks. Ask your local branch for more details.
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    Magic Moments

    Darlows supports Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Darlows, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visitwww.magicmomentscharity.co.uk

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    Are you considering letting your property? Darlows can help find tenants quickly, secure the best rents possible and manage the process seamlessly from start to finish.
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    Lettings specialists

    Darlows prides itself on being specialists in the South Wales lettings industry and are fully committed to maximising your income and reducing your risk whilst providing a service second to none.

    Expert people

    Darlows dedicated lettings staff are committed to offering the highest levels of care and attention, and are available between 8am and 10pm seven days a week to ensure that every tenancy runs smoothly.

    High-profile marketing

    We take great pride in the extent to which we market your property. Not only do we feature in all of the key newspapers and magazines but also on popular websites such as Rightmove, Zoopla to name but a few. We are also the only major independent estate agent to employ a social media specialist to promote your property on Facebook and Twitter to prospective tenants.

    Tenant referencing

    Once a potential tenant has been found for your property, they will undergo an extensive assessment procedure. The Darlows referencing service has been designed to minimise risks and to ensure that the let runs effortlessly.

    Property management service

    Darlows has a dedicated network of qualified property management staff who oversee detailed inventories, regular property inspections and formal checkouts. They also work closely with a team of approved contractors to resolve any property maintenance issues immediately.

    Peace of Mind


    Darlows fully supports the Association of Residential Lettings Agents (ARLA). Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times.


    Darlows is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.


    Darlows is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes.

    The Property Ombudsmen

    Darlows is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

    Office of Fair Trading

    The OFT makes sure that estate agents such as Darlows act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.

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    Darlows has thousands of highly affordable properties available to rent across South Wales. The only problem you will have is deciding which one to choose.
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    Range of properties 

    We have an extensive range of properties to suit all tastes and budgets. From city centre studio apartments to four bedroom detached family homes, Darlows has something for everyone.

    Dedicated staff 

    Darlows has one of the most extensive networks of fully-trained lettings agents across South Wales. Our highly knowledgeable, locally-based staff will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you. 

    Available seven days a week 

    Every Darlows lettings is available to help between 8am and 10pm seven days a week. 

    Fully regulated 

    Darlows is a founding member of is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice
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Meet the team
  • Introduction

    Darlows Swansea

    T: 01792 460833

    E: swansea.lettings@darlows.co.uk

    Facebook: Swansea Darlows Lettings

    Twitter: @SwanseaLetDar

  • Team Member

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    Stephen Gardner - Area Manager
    Stephen has worked in estate agency and customer service for a number of years and has won a number of Industry awards in both areas.. During this period he has become a Member of the National Association of Estate Agents (MNAEA).Steve is very enthusiastic and organised and aims to over achieve thus offering a service which is second to none. Outside of work Steve has a keen interest in sport whether taking part or watching his son playing football. Call Stephen on 01792 460833 or email stephen.gardner@darlows.co.uk
  • Team Member

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    Dannika Davies Lettings Branch Manager

    Dannika has recently been promoted to Branch Manager at Swansea Lettings. Dannika started as as a Trainee Negotiator and her hardwork and determination has helped her reach her current postition. She has an excellent knowledge of lettings and prides herself on her fantastic service to her customers.

    Call Dannika on 01792 460833 or email dannika.davies@darlows.co.uk


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    Kristian Davies Lettings Negotiator

    Kristian is a huge asset to the Swansea branch and has shown great communication skills and rapport with the land Lord's and tenants. In the short time that he has been with the branch he has shown extreme dedication and drive. Kristian has a successful career in front of him with Darlows Lettings.

    Call Kristian on 01792 460833 or email kristian.davies@darlows.co.uk

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    Ben Higgins Trainee Lettings Negotiator
    Ben is the newest recruit to the Swansea branch and has already made a huge positive impact. He comes from a background of customer service and has a calm and polite manner that has already shown popular with our land lords and tenants. 

    Call Ben on 01792 460833 or email benjamin.higgins@darlows.co.uk
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Our branch locations

Our Branch

Our Branch

Branches within our network

Branches within our network

Our Office Address Services Contact
Swansea Lettings
1 Walter Road,
Letting: 01792 734016  Local call rate
Network Offices Address Services Contact
Albany Road Lettings
101 Albany Road,
CF24 3LP
Letting: 02922 430166  Local call rate
Ashford -Middlesex
18 Church Road,
TW15 2UY
Letting: 01784 668050  Local call rate
Balham - Lettings
154 Balham High Road,
SW12 9BN
Tel: 020 8673 8922  Local call rate
Letting: 0843 314 6228  BT 4p/min
2-4 Great Square,
Letting: 01376 808056  Local call rate
Chelmsford - Lettings
65 Duke Street,
Tel: 01245 351707  Local call rate
Letting: 0843 313 2506  BT 4p/min
Chiswick - Lettings
277 279 Chiswick High Road,
W4 4PU
Letting: 020 8012 5087  Local call rate
East Ham - Lettings
219 High Street North,
E6 1JG
Tel: 020 8586 2588  Local call rate
Letting: 0843 313 1844  BT 4p/min
Enfield - Lettings
38 The Town,
Tel: 020 8363 6737  Local call rate
Letting: 0843 314 3178  BT 4p/min
849 Fulham Road,
Tel: 020 7371 8132  Local call rate
Letting: 0843 315 0142  BT 4p/min
Hampstead Lettings
68 Heath Street,
Letting: 020 8012 4990  Local call rate
Harborne - Lettings
107 High Street,
B17 9NR
Tel: 0121 426 2931  Local call rate
Letting: 0843 310 2737  BT 4p/min
Ilford - Lettings
184-188 Cranbrook Road,
Tel: 020 8554 7982  Local call rate
Letting: 0843 314 6851  BT 4p/min
Leytonstone - Lettings
49/50 Church Lane,
E11 1HE
Tel: 020 8787 5746  Local call rate
Letting: 0843 314 3804  BT 4p/min
Loughborough - Lettings
27 Market Place,
LE11 3EB
Tel: 01509 262897  Local call rate
Letting: 0843 313 6030  BT 4p/min
Merthyr Tydfil Lettings
32 Victoria Street,
Merthyr Tydfil,
CF47 8BW
Letting: 01685 666000  Local call rate
306-308 High Street,
Letting: 01689 499738  Local call rate
Rayleigh Lettings
19 Eastwood Road,
Tel: 01268 772917  Local call rate
Letting: 0843 314 6184  BT 4p/min
Rushden - Lettings
120 High Street,
NN10 0PD
Letting: 01933 719002  Local call rate
Slough Lettings
76 High Street,
Letting: 01753 377100  Local call rate
Stratford - Lettings
4a Leytonstone Road,
E15 1SE
Letting: 020 8012 0326  Local call rate
33-35 York Street,
Letting: 020 8012 0002  Local call rate
Upper Tooting Lettings
179 Upper Tooting Road,
SW17 7TJ
Tel: 020 8767 3215  Local call rate
Letting: 0843 313 0258  BT 4p/min
Welwyn Garden City
23 Stonehills,
Welwyn Garden City,
Letting: 01707 900062  Local call rate
31 Bridge Road,
Letting: 020 8012 5253  Local call rate
Worcester Park - Lettings
50 Central Road,
Worcester Park,
Tel: 020 8330 1871  Local call rate
Letting: 0843 314 5251  BT 4p/min


Where we're active

Our Branch

Our Branch

Current Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

1 Walter Road,

Telephone us

Letting: 01792 734016  Local call rate

Email us

Contact us


Testimonials from Landlords

  • Landlord Testimonial

    Without Steve I would have sold the flat long ago
    "Steve, thank you that you so promptly and efficiently resolved the issue with my property. I do not live in Swansea and do not have opportunity to monitor the flat once the tenant is gone. I know I can always rely on you and your team. Steve did not only verbally resolve the problem but physically went there and took care of it - I never expected this sort of respect, understanding and care. It means that tenant will be entering into a safe place.This help means a great deal for me, as I have reassurance that Steve will do it properly. 

    Thanks to them I am keeping the flat and can afford to rent it out with reliance and peace of mind. If it were not for the Swansea branch and Steve - I would have sold that flat at a considerable loss to myself. But I know that it is in safe hands now. And, on top of all the logistics, paperwork Swansea branch are great at character profiling. 

    And, last but not least, they do take proper care of my money, they never keep my flat empty for too long and know better than me if anything needs doing. The Swansea Branch organise the whole package. Yes, Steve and Swansea the branch are my family from Swansea"

    Elene Pirveli, Swansea, October 2014
  • Landlord Testimonial

    Kristian has a gift for dealing with people
    "From the moment I approached Darlows in Swansea via an e-mail about a property to let I knew Kristian was extremely professional.  Not having dealt with an estate agent previously the process appeared as though it would be quite stressful, however I was put at ease by Kristian's open and humourous attitude, he has a gift for dealing with people whilst staying totally professional.

    The paperwork was handled very well, all in all the experience of working with Darlows and Kristian in particular was a very good experience.  Other members of staff I spoke to were also very pleasant and the office premises were welcoming"

    R. A. Harris, Swansea, April 2014
  • Landlord Testimonial

    Danika, Kristian exemplary employees of Darlows
    "I would like to take this opportunity to thank both Danika & Kristian enormously for their professionalism, efficiency and excellent all round service.  They have both been an absolute pleasure to communicate with, and every contact I have had with them both has been informative, helpful and above all professional.

    So I wanted to thank them both so much for helping me let my house so quickly and would like them to be recognised as exemplary employees of Darlows". 

    Dawn Leonard, Swansea, April 2014
  • Landlord Testimonial

    I am very grateful for all their help
    "May I take a few minutes of your time to thank you all for your kind support and professional attitude of the team at Swansea Darlows. The team of agents have been working with my mother and have been absolutely wonderful.

    The team has shown great consideration, regard, understanding and support to my mother who is not very familiar with the lettings procedure, and due to her frail health cannot always be easily accessible.

    The team members are so friendly, patience, full of positive sense of humour and most importantly listen to my mother and have my interest at heart.

    I am very grateful for all their great help, as due to my situation, I cannot come to Swansea on a regular basis.

    I know that my mother is not one of the easiest customers, but your team have been so full of understanding and desire to help. It would have been impossible without their help to organise all of this, considering that I am so far away in Plymouth, and unable to arrive there when needed. Because of that I was not able to rent the flat for such a long time and it put me in some financial restraint.

    I again, thank Darlows for all your great and professional manner in dealing with my matter."

    Elene Pirveli, Plymouth, November 2013 
  • Landlord Testimonial

    Efficient and quick response
    "I wish to state how pleased I have been with the efficient and quick response I have had from Dannika and Steve when I approached their services last summer."

    Margaret Jones, Swansea, November 2013 
  • Landlord Testimonial

    Credit must be given where due Many thanks Dannika
    "I just wanted to pass some feedback on regarding Dannika.  Although there are many negotiators performing well each and every day, we feel that Dannika is a cut above the rest"
    "There would have been a lot of people unable to cope with taking on a departing staff members deals as well as managing their own but we saw no decline in work rate, not even for a second"
    "Every deal she sends across is 100% spot on.  We never have to chase her for paperwork or information and she always keeps us informed of any changes relating to work no matter how small"
    "I know that this is how every negotiator should operate but it is how you deal with these tasks that determines the outcome and success"
    "We all feel that credit must be given where credit is due and we as a team feel Dannika has earned that"

    Richard Baker, Swansea Lettings, December 2013

Testimonials from Tenants

  • Tenant Testimonial

    A very haart warming branch
    "A very haart warming branch, they were willing to go the extra mile and were happy to help all of the time".

    Alex & Bethan Colwill, Swansea, May 2014
  • Tenant Testimonial

    Kristian instantly put me at ease
    "I had started to look at renting and I popped into my local Darlows branch in Swansea where I was introduced to Kristian.  Kristian instantly put me at ease and was friendly, knowledgeable and helpful making the whole process painless.

    I was so pleased when I received a call from Kristian saying that he found a property for us and would he like to view it - Needless to say we took it.

    Kristian was really understanding and kept us up to date with the whole process whilst we were moving, letting me know what information I needed well in advance of needing it.

    If I had to find another property to rent I would certainly ask for Kristian again as he made the whole experience easy and somewhat enjoyable".

    Alison Mcauley, Swansea, April 2014
  • Tenant Testimonial

    Kris was so helpful and friendly
    "I was very happy with Kris he was really so helpful and very friendly and I will be recommending him and the staff at Darlows in Swansea to all of my friends"

    Sarah Lodwig, Swansea, April 2014
  • Tenant Testimonial

    Kristian is an asset to Darlows
    "On a brilliant hot and sweaty day in August, a friend and I set out on our 7th adventure for the week.  Trying and mostly failing to find a small place for us both to fight over and share, we stumbled across a Darlows advertisement.  As if answering a calling, we set off after organising with Darlows to meet and see the magical dwelling just off the yellow brick road.

    Tired, thirsty and semi lost, my friend and I managed to follow the yellow brick road to Bethal Court where we awaited the arrival of another troll to show us the damp cave and charge us our children for the rent.

    But, as it turned out, we were greeted by a man who introduced himself as Kristian.  After being pleasantly surprised to be greeted by a  normal human being, we then pushed on without haste to view the cave.

    Here also I was wrong, as Kristian used magic to give passage into the dwelling he could see that indeed, we had found a tiny place we could share and bicker over.

    In all seriousness, Kristian was wonderful.  He showed us around the flat, taking in and listening to our concerns and queries.  He answered honestly and if her were not sure, he would email me,  Which he did, in a swift, prompt and friendly way.

    He is easy to talk to, exceptionally helpful and didn't once let on if we was annoyed at my simple emails asking things equally as simple as how to brush my teeth.  When I was clueless about forms, emails, and trying to organise my friend, Kristian was gracious and ever patient with me.

    On top of all this, I feel a right to say Kristian is an asset to Darlows and definitely has been one of the most helpful agents I have met in Swansea"

    Charlie Harrison, Swansea, December 2013
  • Tenant Testimonial

    We were very pleased with the customer service
    "We are settling into our new home very nicely. We were very pleased with the customer service that we received from Dannika and all the help that she gave us to be able to rent our new property."

    Michael and Lynda Lustig, Swansea, November 2013 
  • Tenant Testimonial

    There was excellent communication
    "Searching for a flat in Swansea during the summer when being based 200 miles away was proving to be a very stressful experience. After being shown some clearly unsuitable properties by other agencies the agents at Darlows were immediately helpful and provided a list of flats appropriate for my particular requirements. A very conveniently timed viewing was organised and the property lived up to its description. There was excellent communication with agents at Darlows during and after signing the contract, I am more than happy with the property and the service provided. I would not hesitate to use Darlows again in the future."

    Glenn Waterhouse, Swansea, October 2013 
  • Tenant Testimonial

    Extremely happy with your help & assistance
    "Thank you so much for your help with my letting.  i am extremely happy with your help and assistance, you have gone above and beyond the call of duty with you help"
    "I look forward to having your company manage my tenancy"

    Louise Bell, Swansea, December 2013
  • Tenant Testimonial

    Could not have asked for more than we got from you
    "We are loving our new home thank you very much! We've almost finished getting it sorted and although Henry's had to head back to finish his notice at work he's coming back tomorrow to do some finishing touches"
    "From our experience we could not have asked for more than we got from you, we had had so much difficulty finding a property beforehand especially one that would accept our ferret friends!"
    "You were all lovely both on the phone and in person and it was great that we could call you if we had any issues"
    "We would also like to say thank you for making it possible at such short notice"

    Katie & Henry Curnow, Swansea, December 2013
  • Tenant Testimonial

    Dannika managed to save the day
    "I wanted to write to say how great your staff are, having spoken with Dannika while looking for a place in Neath there was a hic-cup with the landlord and I'd come all the way from Liverpool, then to cut a long story short Dannika managed to secure the property for me"
    "Thank you Dannika you were so helpful throughout this whole experience"

    Ryan Howells, Swansea, December 2013
  • Tenant Testimonial

    Darlows helpful & welcoming service
    "You were fantastic we couldn't have asked for a more welcoming and helpful service. Your friendly manner ensured that we could come to you what-ever the issue.
    "You removed the stress from our move"

    Naomi Morgan, Swansea, December 2013
  • Tenant Testimonial

    Impressed with your pro-active approach
    "Thank you for last Thursday I was really impressed with your pro-active approach and willingness to help, and I was very grateful for the suggestions you made"
    "There are several properties that appeal to us"

    Martin Powles & Sarah Goodfield, Swansea, December 2013
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