'I would like to take this opportunity to thankyou for your professionalism, extremely hard work, and dedication in renting out my two properties. You claimed you would rent the first one within two weeks, however you achieved this in less than a week. What I believe has been a truely excellent service is your knowledge of the industry, one could perhaps be fooled in thinking someone so young wouldn't have what is required to be the figurehead of her own business, then you would be wrong. Your hunger to succeed is admirable, yet you don't lose track of what is important, your clients. And I don't just mean your landlords, I have seen your rapport with the tennants you select, even to the point of selecting the right tennant for the most suitable accommodation. I believe Days Lettings will become a leading lettings agent in this town, and its success will be due to your efforts, coupled with the back up you have in the office. If you are a landlord and are thinking of using Days, don't delay - sign up. I went to several agents before choosing Days, and you were infact the last agent I spoke to, I'm so glad that I came into your office that day. Thankyou once again for everything you have done, and your continuing attention to detail. I know your business will be a success, because it has you driving it.'