Title

  • paragraph

    Why Choose Donald Ross Residential? There is a perception that most estate agents don't communicate very well, don't appear to be totally focused on selling your property and just don't seem to care enough about YOU…..
    What we do is focus on YOU by challenging ourselves everyday to find the very best solutions that allow YOU to move home quickly and efficiently providing YOU with an exceptional experience.
Contact us

Title

  • paragraph

    Thinking of selling a property?
    With a Donald Ross Personal Trusted Advisor on your side, negotiating on your behalf and advising regularly, you straight away improve your chances of maximising the price you want, when you want it. Experience reveals that with us you have a greater than 70% chance of selling within 12 weeks. Even better, you make the sale much more relaxed for yourself: we guarantee to talk with you at least once a week, to keep you updated. And your Personal Advisor is there whenever you need them, to provide first class service that's always friendly, honest, clear and in your best interests. Once your property is on the market, our sophisticated systems measure website performance and traffic, which allow us to offer truly reliable advice on the selling performance. We provide a choice of tried and tested marketing solutions, designed to match your needs and make the most of your budget. Outstanding value for money is assured. What we always do is showcase your property using the best possible imagery, whether you select our in-house expert or a professional photographer, and eye-catching imagery of your house will be displayed on our big screen, in brochures and online, ensuring that you reach the maximum audience. Our trained marketing team know exactly how to make your property stand out in local press and website advertising alike. We won't just sell your house: we'll sell it with a passion.
Contact us

Title

  • paragraph

    Thinking of buying a property?
    Add the in-depth experience, efficient service and local knowledge of Donald Ross Residential to your plans and you immediately improve your prospects of finding and purchasing your dream home. The choice of properties available via Donald Ross Residential is broad, and changing almost daily, so please never hesitate to drop in, or contact us directly any other way, to see if we can provide you with fresh ideas and opportunities. We have surprised and delighted many customers over the years with solutions that only our trained and dedicated team could come up with. Rest assured, we will keep you up to date on what is available and our advice will be honest, clear and in your best interests. Our professional reputation has been thirty years in the making, and built on the highest standards of customer service. We value your opinion of us, not only for the short-term, but also for the future.
Contact us

Title

Meet Our Team
  • Introduction

    Our Team

    Donald Ross Residential

    Our team has significant sales experience and aim to provide our buyers and sellers alike with a professional and exceptional service.

  • Team Member

    image cannot be displayed
    Steven Miller MNAEA - Managing Director
    "I love my job, the environment, the competitiveness, the variety, and much more. But what I love most is helping my clients achieve their aims, whether it's buying the property they've set their hearts on, selling their existing home for the genuinely best price, or finding a place to rent that suits them down to the ground. What I do not believe in is clinching any deal at any cost. I insist on providing information and advice that is as comprehensive, accurate and realistic as it possibly can be - which doesn't always work in my favour in the short term, but long term I think it's the best policy, and the success of Donald Ross Residential over the years backs up my case. My team and I have earned a place in the hearts of the people of Ayrshire, and we intend to repay them by continuing to provide an exceptional experience that is built on trust, transparency and prompt transaction."
  • Team Member

    image cannot be displayed
    Jacqueline Miller- Director
    "I probably have the most diverse role in the company, keeping an eye on our systems and processes along with making sure that our clients have the best possible experience whether buying or selling. It's satisfying when customers would recommend us, and I'm delighted to say that 9/10 of them definitely would. If I can just convert that extra 1/10, I'll be over the moon! Meantime, I like to relax out of the office with being a Zumba & Fitness Guru, and most important of all, being a mum."
  • Team Member

    image cannot be displayed
    Fraser Stewart MNAEA- Partner
    "Since joining the business in 2006, I've steadily worked away at every aspect of being a professional Estate Agent, and I've enjoyed every minute ... well, maybe not all the exams I had to sit to become an accredited member of the NAEA! I think it's a tribute to the company's ideals that it is prepared to invest in its people, nurture us and encourage us all. The team spirit at Donald Ross is fantastic and it's that united aim of providing the best for every customer that keeps us all aiming for the highest standards."
  • Team Member

    image cannot be displayed
    Maureen McInnes - Trusted Property Advisor

    Maureen@donaldross.co.uk Tel:01292288222

    "I love the relationships with the clients but I'm over the moon when a home sells and the owner is very, very happy - it's a great feeling. I have been with Donald Ross Residential since 2007 and among the best moments was the day I took seven sales for clients, it was the day before I went on holiday, it was a real high. In my experience, what sets Donald Ross Residential apart is the fact you will not find anyone who will give you better service and we will negotiate the very best price for your property. I have a lot of hobbies, including curling, badminton, Zumba and taking golf lessons. I love golf but it's a hard game to be perfect at!"

  • Team Member

    image cannot be displayed
    Susan McDaid - Sales Negotiator
    "Since joining the team at Donald Ross Residential only in early 2014, I absolutely love the energised atmosphere within our office! Everyone in the team is consistently committed to delivering the ultimate professional advice and guidance. For most of us our home is our important asset so the wealth of experience and local knowledge I have gained over my 22 years involvement within the Ayrshire residential property market helps me reassure buyers and sellers in what can be a most stressful time! When not in the office (in the window!!!)I'm kept busy with our 5 kids and recent addition Max our Golden Retriever pup! I have also started playing badminton again after 20 years with my colleagues at Donald Ross Residential and our Monday night training squad is going from strength to strength! Anyone up for a challenge?"
  • Team Member

    image cannot be displayed
    Denise Cook - Sales Negotiator
    "I have been in sales since leaving University and started with Donald Ross earlier in 2014. I am constantly impressed by the level of commitment and passion that all the staff have for each of our properties and owners. We really do go above and beyond to get the best possible outcomes for everyone involved. I particularly enjoy when a sale of a property helps the owners move on with their lives. I never lose sight of the fact that I am usually selling someone's biggest asset and am helping to guide them through one of the most stressful things that they will ever do. Helping to smooth the way gets me out of bed every morning and the feeling of sealing a deal for someone is second to none. Outside of work I am a busy Mum with two young children and love spending time with them. The organizational skill I need to keep them occupied is really handy when it comes to work and juggling the busy estate agency day!! Estate agency is a really fast paced and rewarding career, Donald Ross sets the standard in maximizing sales prices and customer service so there is no better place to be."
  • Team Member

    image cannot be displayed
    Nicola Graham - Sales Negotiator
    "I joined Donald Ross in February 2014 and have worked in property sales in South Ayrshire since 2004, The best thing about working for Donald Ross is the amazing team spirit within the company and the genuine care that we all have for our clients. There is no better feeling than receiving a fantastic offer for your clients property and sharing their delight when you get to deliver the good news, I also love to be able to help people to find the property of their dreams and in Donald Ross we have more property on our books than any other agent so we get to achieve this on a daily basis. With our new branding and the market getting better and better it is an exciting place to be."
  • Team Member

    image cannot be displayed
    Shirley McKelvie - Sales Negotiator
    "I started work for Donald Ross in 2012 after a career in financial services. During my time in this sector my intention was always to provide excellent customer service. This is my passion and I hugely enjoy working with the public delivering a first class professional service.I have a dual role of Viewing Adviser and Sales Adviser and it is marvellous to match a customer to properties and then see this through to completion when they take the keys to their dream home. Donald Ross is a very professional company with an extremely dedicated team who strive to ensure the customer, whether they be buyer or seller, receive the very best of service at all times."
  • Team Member

    image cannot be displayed
    Lianne McColm - Administration Supervisor

    office@donaldross.co.uk Tel:01292288222

    "I've been with Donald Ross Residential since September 2009. What I like a lot about the business is watching new properties coming onto the market, seeing each client's different interior designs and trying some ideas out on my own home. People are all so different! Clients are attracted to our services, I believe, because we offer a more personal service than most of our competitors. We are a small local company and we get to know our clients by speaking with them on a regular basis, all of which allows us to build up good solid relationships with them. They can rightly feel assured that we have their best interests at heart. Outside of work I'm spending a lot of time in my garden as we are building a detached garage and landscaping our back garden which helps me appreciate client's properties with manicured gardens and the effort that goes into the upkeep. You can never understand your customers too well. You have to always be aware of how the local property market may be changing. I foresee Ayrshire shifting more towards new build properties with more first time buyers getting onto the property ladder with the assistance of initiatives such as the Help to Buy scheme."

Contact us

Title

Our branch locations

Our Branch

Our Branch

Branches within our network

Branches within our network

Our Office Address Services Contact
Ayr
11 Beresford Terrace,
Ayr,
KA7 2ER
Buying: 01292 872332  Local call rate
Network Offices Address Services Contact
Ayr - Lettings
11 Beresford Terrace,
Ayr,
KA7 2ER
Letting: 01292 872311  Local call rate
Largs
Largs, KA30 Buying: 01475 334000  Local call rate

Title

Where we're active

Our Branch

Our Branch

Current Properties

Recently Sold Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

11 Beresford Terrace,
Ayr,
KA7 2ER

Telephone us

Buying: 01292 872332  Local call rate

Email us

Contact us

Title

Testimonials from Sellers

  • Seller Testimonial

    " First time using Donald Ross and it was an unusual experience - having bought/sold six times previously via other estate agents, this was the first time I'd felt like I'd received value for money from an estate agent service. "
  • Seller Testimonial

    " We found Donald Ross , and all the staff excellent in every respect from start to finish and would recommend them to everyone we have never used any estate agent s prior to them and would certainly use them in the future, i can't see any need for improvement. "
  • Seller Testimonial

    " Having not needed an estate agency in the West Kilbride area before, we approached a couple of agencies. We were very impressed with the knowledge and professionalism shown by Janet, Steven and the rest of the Donald Ross team that we had dealings with.
  • Seller Testimonial

    They were very helpful and provided useful advice in terms of how best to market the property, how best to agree a realistic valuation and in how best to deal with an offer that was made.
  • Seller Testimonial

    Post offer communication and assistance was also very good including assisting with arrangements for leaving keys on the moving date.

Testimonials from Buyers

  • Buyer Testimonial

    We would recommend this firm from our recent experience and dealings with them. "
  • Buyer Testimonial

    " Very impressed, would recommend and use again. Not like using an "estate agent". "
  • Buyer Testimonial

    " After using several Estate Agents over the years, Donald Ross is by far the most professional and helpful firm which has acted on my behalf.
Contact us

Disclaimer

The content on this Microsite has been uploaded by Donald Ross Residential, Ayr . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Donald Ross Residential, Ayr . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Donald Ross Residential, Ayr . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

Continue