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    Why Choose Donald Ross Residential? There is a perception that most estate agents don't communicate very well, don't appear to be totally focused on selling your property and just don't seem to care enough about YOU…..
    What we do is focus on YOU by challenging ourselves everyday to find the very best solutions that allow YOU to move home quickly and efficiently providing YOU with an exceptional experience.
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    Thinking of selling a property?
    With a Donald Ross Personal Trusted Advisor on your side, negotiating on your behalf and advising regularly, you straight away improve your chances of maximising the price you want, when you want it. Experience reveals that with us you have a greater than 70% chance of selling within 12 weeks. Even better, you make the sale much more relaxed for yourself: we guarantee to talk with you at least once a week, to keep you updated. And your Personal Advisor is there whenever you need them, to provide first class service that's always friendly, honest, clear and in your best interests. Once your property is on the market, our sophisticated systems measure website performance and traffic, which allow us to offer truly reliable advice on the selling performance. We provide a choice of tried and tested marketing solutions, designed to match your needs and make the most of your budget. Outstanding value for money is assured. What we always do is showcase your property using the best possible imagery, whether you select our in-house expert or a professional photographer, and eye-catching imagery of your house will be displayed on our big screen, in brochures and online, ensuring that you reach the maximum audience. Our trained marketing team know exactly how to make your property stand out in local press and website advertising alike. We won't just sell your house: we'll sell it with a passion.
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    Thinking of buying a property?
    Add the in-depth experience, efficient service and local knowledge of Donald Ross Residential to your plans and you immediately improve your prospects of finding and purchasing your dream home. The choice of properties available via Donald Ross Residential is broad, and changing almost daily, so please never hesitate to drop in, or contact us directly any other way, to see if we can provide you with fresh ideas and opportunities. We have surprised and delighted many customers over the years with solutions that only our trained and dedicated team could come up with. Rest assured, we will keep you up to date on what is available and our advice will be honest, clear and in your best interests. Our professional reputation has been thirty years in the making, and built on the highest standards of customer service. We value your opinion of us, not only for the short-term, but also for the future.
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Meet Our Team
  • Introduction

    Our Team

    Donald Ross Residential

    Our team has significant sales experience and aim to provide our buyers and sellers alike with a professional and exceptional service.

  • Team Member

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    Steven Miller MNAEA - Managing Director
    "I love my job, the environment, the competitiveness, the variety, and much more. But what I love most is helping my clients achieve their aims, whether it's buying the property they've set their hearts on, selling their existing home for the genuinely best price, or finding a place to rent that suits them down to the ground. What I do not believe in is clinching any deal at any cost. I insist on providing information and advice that is as comprehensive, accurate and realistic as it possibly can be - which doesn't always work in my favour in the short term, but long term I think it's the best policy, and the success of Donald Ross Residential over the years backs up my case. My team and I have earned a place in the hearts of the people of Ayrshire, and we intend to repay them by continuing to provide an exceptional experience that is built on trust, transparency and prompt transaction."
  • Team Member

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    Jacqueline Miller- Director
    "I probably have the most diverse role in the company, keeping an eye on our systems and processes along with making sure that our clients have the best possible experience whether buying or selling. It's satisfying when customers would recommend us, and I'm delighted to say that 9/10 of them definitely would. If I can just convert that extra 1/10, I'll be over the moon! Meantime, I like to relax out of the office with being a Zumba & Fitness Guru, and most important of all, being a mum."
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    Fraser Stewart MNAEA- Partner
    "Since joining the business in 2006, I've steadily worked away at every aspect of being a professional Estate Agent, and I've enjoyed every minute ... well, maybe not all the exams I had to sit to become an accredited member of the NAEA! I think it's a tribute to the company's ideals that it is prepared to invest in its people, nurture us and encourage us all. The team spirit at Donald Ross is fantastic and it's that united aim of providing the best for every customer that keeps us all aiming for the highest standards."
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    Maureen McInnes - Trusted Property Advisor

    Maureen@donaldross.co.uk Tel:01292288222

    "I love the relationships with the clients but I'm over the moon when a home sells and the owner is very, very happy - it's a great feeling. I have been with Donald Ross Residential since 2007 and among the best moments was the day I took seven sales for clients, it was the day before I went on holiday, it was a real high. In my experience, what sets Donald Ross Residential apart is the fact you will not find anyone who will give you better service and we will negotiate the very best price for your property. I have a lot of hobbies, including curling, badminton, Zumba and taking golf lessons. I love golf but it's a hard game to be perfect at!"

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    Shirley McKelvie- Trusted Property Advisor

    shirleym@donaldross.co.uk

    Tel: 01292288222

     

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    Lianne McCurdy - Office Administrator

    office@donaldross.co.uk Tel:01292288222

    "I've been with Donald Ross Residential since September 2009. What I like a lot about the business is watching new properties coming onto the market, seeing each client's different interior designs and trying some ideas out on my own home. People are all so different! Clients are attracted to our services, I believe, because we offer a more personal service than most of our competitors. We are a small local company and we get to know our clients by speaking with them on a regular basis, all of which allows us to build up good solid relationships with them. They can rightly feel assured that we have their best interests at heart. Outside of work I'm spending a lot of time in my garden as we are building a detached garage and landscaping our back garden which helps me appreciate client's properties with manicured gardens and the effort that goes into the upkeep. You can never understand your customers too well. You have to always be aware of how the local property market may be changing. I foresee Ayrshire shifting more towards new build properties with more first time buyers getting onto the property ladder with the assistance of initiatives such as the Help to Buy scheme."

  • Team Member

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    Mark McTaggart- Graphic Designer

    mark@donaldross.co.uk

    Tel: 01292288222

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    Douglas McLellan- Viewings Clerk

    douglas@donaldross.co.uk

    Tel: 01292288222

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Our branch locations

Our Branch

Our Branch

Branch within the same Brand

Branches within our network

Our Office Address Services Contact
Ayr
11 Beresford Terrace,
Ayr,
KA7 2ER
Buying: 01292 866033  Local call rate
Network Offices Address Services Contact
Ayr - Lettings
11 Beresford Terrace,
Ayr,
KA7 2ER
Letting: 01292 866010  Local call rate
Largs
Largs, KA30 Buying: 01475 323001  Local call rate

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Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

11 Beresford Terrace,
Ayr,
KA7 2ER

Telephone us

Buying: 01292 866033  Local call rate

Email us

Contact us

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Testimonials from Sellers

  • Seller Testimonial

    " First time using Donald Ross and it was an unusual experience - having bought/sold six times previously via other estate agents, this was the first time I'd felt like I'd received value for money from an estate agent service. "
  • Seller Testimonial

    " We found Donald Ross , and all the staff excellent in every respect from start to finish and would recommend them to everyone we have never used any estate agent s prior to them and would certainly use them in the future, i can't see any need for improvement. "
  • Seller Testimonial

    " Having not needed an estate agency in the West Kilbride area before, we approached a couple of agencies. We were very impressed with the knowledge and professionalism shown by Janet, Steven and the rest of the Donald Ross team that we had dealings with.
  • Seller Testimonial

    They were very helpful and provided useful advice in terms of how best to market the property, how best to agree a realistic valuation and in how best to deal with an offer that was made.
  • Seller Testimonial

    Post offer communication and assistance was also very good including assisting with arrangements for leaving keys on the moving date.

Testimonials from Buyers

  • Buyer Testimonial

    We would recommend this firm from our recent experience and dealings with them. "
  • Buyer Testimonial

    " Very impressed, would recommend and use again. Not like using an "estate agent". "
  • Buyer Testimonial

    " After using several Estate Agents over the years, Donald Ross is by far the most professional and helpful firm which has acted on my behalf.
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Disclaimer

The content on this Microsite has been uploaded by Donald Ross Residential, Ayr . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Donald Ross Residential, Ayr . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Donald Ross Residential, Ayr . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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