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About Us
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    Durbins Estate Agents have been established for over 40 years and during that time we have helped thousands of people find their ideal home.

    We offer buyers and sellers a highly professional service based on traditional values and local knowledge, coupled with modern marketing techniques. We never forget that our clients are our priority.

    Independently-owned Durbins provides an unsurpassed, quality service tailored to suit the individual needs of each client.

    We pride ourselves in providing high levels of customer service where the needs of our clients are paramount. We listen to you and keep you informed through every step of your move.

    Our branch is prominently situated in Tonteg. We service the heart of the south east Wales valleys, where we are adept at promoting properties at all levels of the market.

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    Why use an NAEA Agent.

    What Makes NAEA Propertymark Protected Agents Different?

    1 Integrity

    NAEA Propertymark estate agents are experienced and trained professionals who abide by a nationally recognised Code of Practice.

    2 Complaints Procedure

    Ruling on complaints through independent ombudsman services and regulated by Propertymark.

    3 Peace of Mind

    They hold all the correct insurance and protection to give you peace of mind through your move.

    4 Compliant

    Registered with HMRC to ensure compliance with money laundering regulations.

    NAEA (National Association of Estate Agents) evolved into NAEA Propertymark in February 2017, working with sister organisations ARLA Propertymark, NAVA Propertymark, NAEA Commercial and Propertymark Qualifications to improve the options available to consumers. By holding our members accountable and by empowering consumers with knowledge and advice, we protect consumers and their money.

    We aim to reassure all of those buying and selling property that estate agents who display the Propertymark Protected logo offer better protection for their clients: Client Money Protection, Professional Indemnity insurance, membership of an independent redress scheme. Members are also subject to Propertymark Conduct and Membership Rules and disciplinary procedures with sanctions for those who fall below the expected standards. Anyone using an agent displaying the Propertymark Protected logo will be confident that their agent is guiding them on their property journey.

    NAEA Commercial - formerly the Institution of Commercial & Business Agents (ICBA) - promotes professionalism and best practice in commercial and business transfer agents.

    #LOOKFORTHELOGO - Make sure you use an agent displaying the Propertymark Protected logo.

    The Propertymark website allows you to search for estate agents, letting agents, auctioneers, valuers, commercial agents and inventory providers who are part of the 'Propertymark Protected' scheme and therefore ideal partners to work with you whatever your property search.

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Selling your home call us now...
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    If you are a seller, we will work with you closely to sell your home and guarantee you an informed smooth transaction from the first day of marketing up to the day you move out.

    Firstly your property will be accurately valued by one of our qualified National Association Registered Agents who will advise you on your correct marketing price and offer you competitive, reasonable selling fee's. We will then arrange your beautifully presented property brochure, colored floor plans; EPC's and professionally carried out video tours all ready to go onto all the Property Portals, You tube and Facebook.

    As an established agents for over 40 years we pride ourselves in our excellent service, we don't just advertise your home we care about selling it so our high level of customer service it vital to our business.

    Call our office to discuss your options 01443204240

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We can help!!
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    Whether you are a first time buyer or an experienced buyer, you will receive useful information from us about how to choose the "right" property, making an offer, negotiating, financing, mortgages, conveyancing, moving, and everything involved in making an informed decision in today´s market. We are proud of our established staff that all have a number of years of Estate Agents experience which all our customers benefit from.

    Call our office on 01443204240 to be one of hundreds of applicants registered to us for help in find your desired property

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Meet The Team
  • Introduction

                                                              IT'S ALL ABOUT THE SERVICE

  • Team Member

    Karen Phillips MNAEA - Sales Director
    Karen has been with Durbins Estate Agents for  over 14 years and was appointed a Sales Director in 2013. She is also an Experienced Property Appraisal Expert. She is a qualified member of the National Association of Estate Agents. Karen is responsible for managing the smooth running of the business and works very closely with Solicitors and Mortgage Advisors ensuring all clients' cases are handled individually to suit them. Dealing with a vast number of property developers, vendors and buyers she has successfully helped them find their ideal homes with ease. Being very proud to be part of the longest established estate agent in the area and confident this success will continue to grow. Prior to working with Durbins Estate Agents Karen's previous positions were in the Banking and the Insurance sector which compliments and aids her current role nicely.
  • Team Member

    Teresa Manning MNAEA - Sales Valuer
    Teresa has been with Durbins Estate Agents for over 8 years. She has a wealth of knowledge and experience having been in the estate agent business for over 20 years. She is an Experienced Property Appraisal Expert. Teresa delivers a professional service with a personal touch. She is a qualified member of the National Association of Estate Agents. She is proud to be a part of one of the longest local established estate agencts who pride themselves on offering a professional service.
  • Team Member

    Joanne Causon - Senior Sales Negotiator
    Joanne first started with Durbins Estate Agents in 1997, and has gained over 15 years working experience in South Wales Area giving her a vast knowledge of the industry. Joanne's role within Durbins Estate Agents is a Senior Sales Negotiator assisting clients to find their perfect home and ensuring their needs will always be met.
  • Team Member

    Samantha Wardell
    Samantha is a qualified Domestic Energy Assessor with a vast knowledge of the property industry. Samantha is also Rent Smart Wales registered and manages her own portfolio of rental properties. Samantha has been living in the Tonteg & Church Village all her life and offers buyers and sellers the advantage of her local knowledge.
  • Team Member

    Andy Gardner CeMAP - Independent Mortgage Adviser 
    With over 14 years in the residential mortgage market, no one is better placed to give you independent advice and support you need in finding the right mortgage for you.
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    Testimonials
    • Introduction

      Seller & Buyer Testimonials
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                         Don't Just Take Our Word for it see our genuine customer reviews

    Testimonials from Sellers

    • Seller Testimonial

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      Thanks for all your help and perseverance.
      To Joanne, thanks for all your help and perseverance best wishes Linda and Sean. Mr & Mrs Pattison - 13 Acorn Grove. 
    • Seller Testimonial

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      You've made my parents so happy!
      To all at "Durbins" a huge thank you for all your hard work, support and kindness. You've made my parents so happy! Best wishes Jamie Brice. Mr Brice - 15 Cae Ffynnon

    Testimonials from Buyers

    • Buyer Testimonial

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      Thank you for your help and support.
      To Josh, Karen and staff. Just a note to thank you for your help and support in our recent sale and purchase Sandra and Peter. Mr & Mrs Brice - 22 Heol Y Foel.
    • Buyer Testimonial

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      Kept us fully up to date on our sale and purchase!
      To everyone at Durbins, thanks for all your help. You kept us fully up to date on our sale and purchase! Sian and Rob. Mr & Mrs Guest - 'The Cedars'
    • Buyer Testimonial

      Integrity & Honesty "
      10 Years ago i met Karen of Durbins Tonteg . when times for me were not good . She came and valued my house in Efai Isaf and within 30 minuetes of taking photos had 2 prospective buyers outside bidding to buy which we sold to the highest bidder and pleased with price . .Over the past 10 years my wife and i have bought numerous properties ans resold through Durbins . Karen and her team have allways been at hand for help and advise in our transactions , they access prospective buyers before viewing and you know if they make a offer they can proceed and not just coming to have a look . There integrity on honest approach is refreshing in these days and with the popularity of internet agents , its still good to see the agent face to face where you gain confidence in the agent , not just a email .Mr & Mrs Thomas of Pencoedcae
    • Buyer Testimonial

      Excellent Service was demonstrated
      After 6 months of house buying stress, seeing 2 houses fall through and dealing with other estate agents who lacked customer service skills I can honestly say that the Service provided by Karen and her team was exceptional throughout the process. The way they dealt with my partner and I was professional and we would purchase/sell through this agent again. Their excellent service was demonstrated on our completion day which turned out to be nothing short of a disaster due to a near collapse of our chain. With two distressed new home owners desperate for their keys the team leaped into action discussion the situation with our vendors and both solicitors to ensure we got the keys as planned. The staff stayed past their opening hours without putting any pressure on us! Although late we got our keys on the agreed day! Thank you Durbins! Mr Mathew Evans - Summerfield Drive Llantrisant
    • Buyer Testimonial

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      Staff being thanked for all they do
      Thank you to all the customers, surveyors & solicitors that sent these to us today glad we helped you and look forwawrd to doing the same in 2018
    • Buyer Testimonial

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      helping the community where we can
      Lovely letter dropped to us today. Durbins Estate Agents are proud to help where we can.
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    Disclaimer

    The content on this Microsite has been uploaded by Durbins Estate Agents, Tonteg. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Durbins Estate Agents, Tonteg. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Durbins Estate Agents, Tonteg. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Durbins Estate Agents, Tonteg on 01443204240.