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User Guide

Title

Family run for 120 years - NW6's Original Agency

  • paragraph

    Why use Dutch & Dutch?
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    Dutch & Dutch have been here for over 120 years, and we love the area as much as you do.

    We prefer to provide sensible, honest and constructive advice that's always in our clients' best interest, rather than over promise and make excuses later. Surprisingly, this is a fresh approach to lettings.

    As well as the residential side, we also have a thriving Commercial property team. They have been instrumental in the development of the local area, bringing popular hotspots such as Gail's and Lola's to the community.

  • paragraph

    Community Champions
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    We are always trying to improve the area for everyone who lives and works here. We support events such as Emmanuel School Christmas Fete, the Jester Festival, West Hampstead Christmas Market and the Queens Park Design District.

    Our Director, David Matthews, was a co-founder of the West Hampstead Business Association and instrumental in bringing the beautiful hanging baskets to West End Lane.

    David was the catalyst for the Post Office moving to St James' Church and also introduced the hugely popular Saturday Farmers' Market.

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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Landlords

  • paragraph

    Lettings
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    Dutch & Dutch have been here for over 120 years, we care about what we do and are proud to provide a high quality service.

    At Dutch & Dutch, our experienced team ensures your property is let quickly to high-calibre tenants at the best possible price.

    On average, our properties are let within just six days of coming to the market and our thorough vetting of tenants protects you against any nasty surprises further down the line.

    We fully understand your specific needs as a Landlord and our commercially minded, expert advice ensures your important asset is well looked after. In fact, over 60% of our landlords employ our full management service as well.

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    Property Management
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    We can relieve the stress of being a landlord with our fully comprehensive property management service.

    We look after over 200 individual residential properties, offering advice and support to landlords including up-to-date information on changes in legislation.

    We collect rent, arrange day-to-day maintenance and maintain the best possible relationship with tenants. Our practical approach to management means we can get problems sorted quickly and cost effectively.

    We also have a superb team of builders, decorators, plumbers and electricians who we have worked with for many years who are loyal and trustworthy.
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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Tenants

  • paragraph

    What To Expect
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    From first viewing to check out, we focus on providing a personal and hands on service to tenants.

    We understand that renting in London can be stressful and expensive, and we certainly don't want to add to that! 

    With an extremely transparent approach, we ensure that all out applicants know exactly what to expect from the lettings and referencing process, so there is no disappointment along the way.

    Tenants of our managed properties also benefit from our reactive management service and team of experienced and friendly maintenance contractors.

  • paragraph

    Tenant Fees
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    When letting any property you should expect to pay the following as standard:

    • 6 weeks rent deposit, payable in advance of the move-in date
    • 1 months rent in advance
    • Referencing services - £120 inc VAT per person
    • Check-out inventory report - £180 inc VAT per property.
Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

Meet the team

  • Team Member

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    Email
    Huw Howell-Pryce - Head of Residential Lettings
    Originally raised in Oxfordshire I am one of those who never planned on living in London. Too many people, beer is way too expensive, how do I work the tube?! But I have been here now for the past 11 years and still absolutely loving everything it has to offer! Having returned from a sports scholarship in the USA I cut my teeth in agency with Foxtons in Putney and have been in agency ever since. 

  • Team Member

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    Email
    James Hall - Residential Negotiator
    A recent politics graduate from the University of Hull. I pursued a career in property and at Dutch & Dutch in order follow family footsteps spanning many generations of property professionals. I am a motorsport enthusiast having followed and competing in various car racing championships in recent years. I am also an avid reader and like to keep up to date on current affairs and global politics. Besides from this I enjoy travelling to the far-flung corners of the word in order to experience new cultures. 

  • Team Member

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    Email
    Bianca Selman - Residential Property Manager
    She has a wealth of knowledge and experience in the West Hampstead property market. 14 years in the industry has honed her first class customer service skills and attention to detail as well as an ability to respond to maintenance issues and emergencies with speed and efficiency. She keeps the office smiling with her bubbly character and infectious laugh - she loves to travel and learn and is currently studying to become a part time reflexologist.

  • Team Member

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    Email
    Daniel Alexander - Commercial & Block Manager
    Born and raised in North West London in a French/English bilingual household, worked previously in the Emergency Services, I needed more excitement in my life so I became a Property Manager. The benefits of working for such a boutique family run is that from the day you join Dutch and Dutch you really do feel like you are joining the Dutch and Dutch family. The family working environment means that everyone here is approachable if support is ever needed, and we are constantly bouncing ideas off each and that's how we get the best results. Working in both block and commercial property management means that no two days are the same which is great.

  • Team Member

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    Email
    Justine Matthews - Property Management Accounts

  • Team Member

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    Email
    James Clark - Head of Residential Sales
    A genuine local who takes great pride in representing his home area of West Hampstead. As a resident of West Hampstead for over 40 years, the importance of community support, spirit and standing is an ever present for me and something that has rewarded throughout his career. James has experience in all types of markets and has an intimate knowledge of our properties and the nuances of our fantastic area. Honesty and integrity are cornerstones of his work ethos, as well as a genuine warm welcome to all he encounters.

  • Team Member

    image cannot be displayed
    Email
    David Matthews - Director
    Acting for clients buying and selling commercial, residential, investment and development opportunities, he has a profoundly creative approach. With any tricky transaction or unusual property conundrum, you want David in your corner. A founding member of the West Hampstead Business Association, David's knowledge and experience in the industry outstrips the competition. With a young family and a keen sense of adventure, you may bump into him at one of this summer's music festivals or racing around the 'velodrome' of Regents Park
Contact us
    User Guide

    Title

    What our Landlord's say about us

    Testimonials from Landlords

    • Landlord Testimonial

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      professional, intelligent and helpful

      Excellent service. Casper who let property was professional, intelligent and helpful. Lois helpful and bright. Management Team - Bianca responsive and helpful and team were also very communicative.

      Anon

      allagents.co.uk


    • Landlord Testimonial

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      I can't fault them

      Professional, proactive, trustworthy, highly responsive and understanding. I can't fault them.

      Peter Wood

      google.co.uk

    • Landlord Testimonial

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      in a different league

      I can't recommend Dutch and Dutch highly enough, I deal with lots of agents through my work and found D&D to be in a different league. 

      Niamh & Stephen

      allagents.co.uk

    • Landlord Testimonial

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      I would not hesitate to recommend them

      Used Dutch & Dutch to rent my flat, they were professional and efficient. From my initial enquiry to finding a suitable tenant took just over a week and they achieved the rent I was looking for. I would not hesitate to recommend them.

      Anon

      allagents.co.uk

    Testimonials from Tenants

    • Tenant Testimonial

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      Keep up the great work

      Keep up the great work. A very professional letting agent in West End Lane :)         

       A Tsilogiannis

      allagents.co.uk

    • Tenant Testimonial

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      superb assistance

      Dutch & Dutch offered me a superb assistance...They offered a thorough and consultative service, and I cannot recommend them enough.

      Michael Konzon

      google.co.uk

    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Dutch & Dutch, West Hampstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Dutch & Dutch, West Hampstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Dutch & Dutch, West Hampstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Dutch & Dutch, West Hampstead on +442077940075.


    User Guide

    Title

    Family run for 120 years - NW6's Original Agent

    • paragraph

      Why use Dutch & Dutch?
      image cannot be displayed
      FOR THE BEST IN PROPERTY SALES

      We understand that you want an accurate property valuation and an experienced, honest and intelligent team to find the best buyer and manage the sale for you. Ultimately, you want the best price. Our strategy has a 96% success rate and clients almost always give us 5 star reviews, "courteous, professional and proactive" as one client described us recently.

      Our team of estate agents in north-west London work collaboratively to ensure all sales progress smoothly. We keep in regular contact with solicitors, brokers and surveyors to resolve hurdles quickly and ensure exchange and completion is reached efficiently.

      We always plan to exceed your expectations - and to prove this, we have no tie in periods. With a success rate of 96% of properties sold, our clients stay with us because we get great results.

      As well as the residential side, we also have a thriving Commercial property team. They have been instrumental in the development of the local area, bringing popular hotspots such as Gail's and Lola's to the community.

    • paragraph

      Community Champions
      image cannot be displayed

      We are always trying to improve the area for everyone who lives and works here. We support events such as Emmanuel School Christmas Fete, the Jester Festival, West Hampstead Christmas Market and the Queens Park Design District.

      Our Director, David Matthews, was a co-founder of the West Hampstead Business Association and instrumental in bringing the beautiful hanging baskets to West End Lane.

      David was the catalyst for the Post Office moving to St James' Church and also introduced the hugely popular Saturday Farmers' Market.

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Selling your property with us

    • paragraph

      image cannot be displayed

      We understand that you want the best possible price for your property and have an experienced, intelligent team who have the expertise to achieve completion quickly and efficiently.

      We plan to exceed your expectations and, to prove this, we have no tie-in periods or minimum terms for selling. You can give us written notice at ANY time to cancel our agency appointment. You will see we roll up our sleeves and work hard for you every step of the way.

      We have a comprehensive marketing strategy; online, email, direct mail, phone, PR and press. We use professional photographers for stunning, high-resolution images to showcase your property.

      Our hard work doesn't stop as soon as we agree an offer for you - The most complex and sometimes stressful part of selling is the period of conveyancing up until exchange. We stay very involved during this period, regularly checking in with both sets of solicitors and help to troubleshoot where necessary. 

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

    Title

    Buying one of our properties

    • paragraph

      image cannot be displayed
      We will assist  you and your solicitor throughout the process, keeping you informed every step of the way and ensuring every party is keeping the transaction progressing. We will do everything we can to resolve any problems that you incur along the way; many of our buyers comment on the helpfulness of our 'hand-holding' approach.
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Meet Our Team

    • Team Member

      image cannot be displayed
      Email
      James Clark - Head of Sales
      A genuine local who takes great pride in representing his home area of West Hampstead. As a resident of West Hampstead for over 40 years, the importance of community support, spirit and standing is an ever present for me and something that has rewarded throughout his career.
      James has experience in all types of markets and has an intimate knowledge of our properties and the nuances of our fantastic area. Honesty and integrity are cornerstones of his work ethos, as well as a genuine warm welcome to all he encounters.

    • Team Member

      image cannot be displayed
      Email
      Huw Howell-Pryce - Head of Residential Lettings
      Originally raised in Oxfordshire I am one of those who never planned on living in London. Too many people, beer is way too expensive, how do I work the tube?! But I have been here now for the past 11 years and still absolutely loving everything it has to offer! Having returned from a sports scholarship in the USA I cut my teeth in agency with Foxtons in Putney and have been in agency ever since.

    • Team Member

      image cannot be displayed
      Email
      Bianca Selman - Residential Property Management
      She has a wealth of knowledge and experience in the West Hampstead property market.   14 years in the industry has honed her first class customer service skills and attention to detail as well as an ability to respond to maintenance issues and emergencies with speed and efficiency. She keeps the office smiling with her bubbly character and infectious laugh and outside work has recently found a passion for boxing.

    • Team Member

      image cannot be displayed
      Email
      David Matthews - Director
      Acting for clients buying and selling commercial, residential, investment and development opportunities, he has a profoundly creative approach. With any tricky transaction or unusual property conundrum, you want David in your corner. A founding member of the West Hampstead Business Association, David's knowledge and experience in the industry outstrips the competition. With a young family and a keen sense of adventure, you may bump into him at one of this summer's music festivals or racing around the 'velodrome' of Regents Park

    • Team Member

      image cannot be displayed
      Email
      Max Heath - Senior Residential Negotiator
      With over 15 years experience in sales and lettings and having navigated a recession amongst other challenges within the property world, I have built a career in estate agency that has gone from strength to strength. I have worked in North West London for many years now and gained a vast amount of knowledge from leading agents both corporate and independent. I take pride in my willingness to go the extra mile and take time to foster a reputable reputation with my clients and colleagues.
    Contact us
      User Guide

      Title

      Testimonials from Sellers

      • Seller Testimonial

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        all dealt with incredibly professionally

        We certainly had a bit of an unusual apartment to sell and it's fair to say, it would only appeal to a niche audience. However, unlike other agents, Lois understood from the get go who our purchaser needed to be. In fact, the vast majority of people who were shown through the door were genuinely potential buyers, as opposed to "time wasters". As with every sale, there were certainly issues along the way, but I must admit they were all dealt with incredibly professionally and Lois' advice was always welcomed. I would recommend them to anyone who has a property that may be a bit of a "harder sell" and have already suggested to a couple friends to use them.

        Joshua Fineman

        allagents.co.uk

      • Seller Testimonial

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        immensely helpful and very understanding

        The team were immensely helpful in resolving a complex housing replacement - in the sale of one larger house and sourcing a suitable alternative; both transactions proceeded smoothly and they were very understanding of our specific requirements, processes & procedures. I would certainly use them again.

        Michael Lewis

        allagents.co.uk


      • Seller Testimonial

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        they really went the extra mile

        Dutch & Dutch have just completed "the triple" they:1) Sold my flat for £20k more than they promised and £120k more than some other estate agents thought they could get, 2) Sold me a house (for a full but fair price) and were very understanding, patient and honourable throughout the process and 3) Rented me a flat to live in while some works on the new house are done. I dealt mainly with Head of Sales, Simon Taylor, and while expected not to see much of him following his initial valuation, he actually personally and skillfully managed all of the above. All my interactions with the rest of the team there were positive.Key strengths I would say, professional, proactive, trustworthy, highly responsive and understanding.I can't fault them - they really went the extra mile to allow extra visits to the house I bought, working both early and late & gave good recommendations for specialist insurers, cleaners & contractors.I chose Dutch & Dutch after having more than 8 estate agents to pitch and definitely made the right choice.I would recommend using them without hesitation.

        Peter Wood

        google.co.uk

      Testimonials from Buyers

      • Buyer Testimonial

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        diligent, trustworthy, and clearly dedicated

        I was in touch with a number of agents as a prospective buyer and Dutch and Dutch were a cut above the rest from the outset. They are the 'thinking man's agent' in terms of their professionalism and pragmatic approach to what can be a very stressful undertaking. Lois Fort handled my purchase and she is diligent, trustworthy and clearly dedicated to getting the job done well. From the initial viewing, all the way to completion, she was proactively managing the process, making it as close to painless as possible. If I was in the position of buying another property in the area in future, I would make Dutch and Dutch my first port of call.

        Mark W

        allagents.co.uk

      • Buyer Testimonial

        image cannot be displayed
        helpful, responsive and professional

        David and Lois were helpful, responsive and professional in all our dealings with them. The transaction was fairly complicated on both sides but both agents were patient and quick to adapt as maters arose. We wouldn't hesitate to recommend Lois and David.

        B & S Cook

        allagents.co.uk

      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Dutch & Dutch, West Hampstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Dutch & Dutch, West Hampstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Dutch & Dutch, West Hampstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Dutch & Dutch, West Hampstead on +442077940075.


      Welcome to Dutch & Dutch, West Hampstead

      Title

      Find Us

      Branch address

      174 West End Lane,
      West Hampstead,
      London,
      NW6 1SW

      Get in touch

      Buying: 0203 8728386  Local call rate
      Letting: 0203 8690914  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Dutch & Dutch, West Hampstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Dutch & Dutch, West Hampstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Dutch & Dutch, West Hampstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Dutch & Dutch, West Hampstead on +442077940075.