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User Guide

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About Elite Estates and Lettings

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    Managing Director - Alan Lowery
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    Elite Estates & Lettings provide quality residential property sales and lettings in Durham and throughout the North East. Our goal is always an exemplary service which matches the needs and lifestyles of our clients. Renowned for our innovative approach to showcasing properties, our website along with Rightmove plays a pivotal role in the professional marketing of your property. Founded in 2009, Elite Estates started life in Durham City. Over the years  we have become well-known for embracing change. The forward-thinking, innovative attitude is designed to offer professional, efficient service on a more friendly level.

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    Opening Hours
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    Elite Estates first introduced longer opening hours in response to the demands of living and working in the current climate. As a result over 40% of our viewings are now carried out during evenings and weekends.

    Elite Estates phone lines are open 9am to 7pm 7 days a week including Bank Holidays. 

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    Strict Codes Of Practice
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    Elite Estates is a member of The Property Ombudsman, The National Approved Letting Scheme (NALS), and complies with the Tenancy Deposit Protection Service. These memberships provide sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.

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    Property Management
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    Professionally managed properties to rent in Durham are increasingly in demand from both private and corporate tenants. Only you know how much time you can spare to deal with your tenant's telephone calls and the resulting work.

    Our comprehensive Property Management service is designed to give you peace of mind and relieve you of the commitment of being a full-time landlord, which is why we look after over hundreds of properties on behalf of our clients. More and more tenants request managed properties as it allows a more professional service, removing the emotion from both sides. Our fully trained team are highly experienced in prompt rent collection and credit control as well maintaining proactive relationships with tenants.

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Why use Elite Estates to let your property?

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    How We Can Help You Let Your Property Fast!
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    Elite Estates is one of Durham's most recognisable brands attracting thousands of tenants every month to our innovative website. Our valuations take all local benefits into account, whether your property is surrounded by the best parks, restaurants, schools or transport links.Our longer opening hours are essential to maximise viewing opportunities for your property - in fact over 40% of our viewings are carried out after work and at weekends. Accompanied viewings also mean we can use our expertise to help let your property.
    Elite Estates phone lines are open 9am to 7pm 7 days a week including Bank Holidays.

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    Corporate Tenants
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    Some of the North East's most respected companies use our specialist corporate lettings service to find a wide variety of accommodation for their employees. With a diverse range of requirements, including both long and short term lets, corporate tenants are often prepared to pay a premium for the right property.

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    Property Management
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    Our experienced Property Management department looks after hundreds of properties on behalf of our clients in Durham, relieving owners from the constant responsibility of being a landlord. In fact, many of our corporate tenants prefer managed properties.

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    Expert Advice
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    It takes skill and expertise to negotiate a tenancy successfully through to completion and still achieve the best possible price. Through training and experience our employees offer expert advice on both the letting process and your legal obligations as a landlord.

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    Comprehensive Marketing
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    Known for our comprehensive marketing Elite Estates ensure that our clients' properties receive maximum exposure across a variety of different media, including: key property titles, email marketing and of course online. Renowned for its innovative approach to showcasing properties, our website plays a pivotal role in the professional marketing of your property. Elite Estates properties also receive additional online exposure with Facebook and Twitter, as well as the top property portals including Globrix and Rightmove.

    Comprehensive Landlord information can be found on our Website: www.eliteestatesandlettings.com

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Guide For Tenants

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    Introduction
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    Help and advice for tenants.

    Frequently asked questions regarding renting a property through Elite Estates. The first step in safe-guarding your future tenancy is to find a property to rent through a reputable letting agent. The following information below should help you find your ideal property however should you have any further questions please telephone us on T: 0845 604 4485 or email enquiries@eliteestatesandlettings.com

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    Register Your Interest
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    The first step to finding the right property is to register with us either by calling us on 0845 604 4485 or where you can discuss your property requirements with one of our team. You can also register your interest about a specific property online if you are short of time.  With so many properties to choose from you can rest assured we have just what you're looking for.

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    Why use Elite Estates to find your new home?
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    With so many quality properties to let, providing exceptional choice and longer opening hours for convenient viewings, we are the first port of call for thousands of tenants. With so many new properties registered with us every week you can rest assured that, whatever your needs, we have just what you're looking for.

    Elite Estates phone lines are open 9am to 7pm 7 days a week including Bank Holidays.

    We will provide you with as much information as possible prior to a viewing. In order to secure a property we recommend an early viewing if possible. We will accompany you throughout on your viewings so that we are on hand to answer any questions immediately and advise where necessary.

    As Durhams's estate agent we are able to offer you local knowledge and expert advice whatever your requirements. If you are unfamiliar with an area or looking for a property surrounded by the best parks, restaurants, schools or transport links we really can help.

    When you rent a managed property through Elite Estates you can relax in the knowledge that we are only a phone call away if something does go wrong. We have reliable and experienced contractors on call 24 hours a day, 7 days a week, unlike a lot of our competitors.

    If you are relocating from within the UK or overseas, our specialist department can provide you with expert advice at no extra cost. Many of the regions most respected companies use our specialist corpoate lettings service to find a wide variety of accommodation for their employees.

    In line with legislation, as well as providing peace of mind, Elite Estates will register all suitable deposits with a deposit protection scheme on behalf of our landlords and tenants within 14 days.

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    Professionalism
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    Elite Estates is a member of The Property Ombudsman, The National Approved Letting Scheme (NALS), and complies with the Tenancy Deposit Protection Service. These memberships provide sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.

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    Find out more...
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    Comprehensive Landlord information can be found on our Website: www.eliteestatesandlettings.com
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User Guide

Title

Our branch location

Our Branch

Our Branch

Our Office Address Services Contact
Durham
 		Willow House, Durham
Lettings
Sales
 Tel: 0845 604 4485  Call rates may vary
Buying: 0843 103 5247  BT 4p/min
Letting: 0843 313 2722  BT 4p/min
User Guide

Title

Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

Willow House, Durham

Telephone us

Tel: 0845 604 4485  Call rates may vary
Buying: 0843 103 5247  BT 4p/min
Letting: 0843 313 2722  BT 4p/min

Email us

Contact us

The lettings properties we are currently marketing

User Guide

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Customer Testimonials

  • Introduction

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    At Elite Estates, what our customers think is important to us, and here you can view just a small selection of the many customer reviews we have on our services from both Landlords and Tenants.

Testimonials from Landlords

  • Landlord Testimonial

    We have super new tenants

    Having had my property let and managed by a national company with disastrous consequences, I was ready to sell, however the calm, professional manner of the staff at Elite re-assured me and now we have super new tenants.

    Submitted by Mrs A Askew (Landlord)

  • Landlord Testimonial

    Friendly, confidential service

    I would recommend Elite Estates and Lettings for their professional service. The whole process was hassle and stress free due to the friendly and confidential service we received.

    Submitted by Mr S Henderson (Landlord)

  • Landlord Testimonial

    It felt like a bespoke service

    From the initial meeting, the service was almost tailor made, it felt like a bespoke service. All of our requests were respected and our expectations were met. Having a hands on approach and being able to communicate at any time was much appreciated. I have already passed on my recommendation to a friend to use Elite.

    Submitted by Mrs C Sanders (Landlord)

  • Landlord Testimonial

    Found a tenant within one week

    I had my property advertised with two other letting agents for two months, Elite found me an ideal tenant within one week of advertising it with them

    Submitted by Mr A Appleby (Landlord)

  • Landlord Testimonial

    Elite succeeded when others had failed

    I found Elite to be helpful, friendly and professional - they succeeded where others had failed

    Submitted by Mr E Chaffe (Landlord) 

  • Landlord Testimonial

    I would certainly use Elite again

    Letting our home was so easy, Elite found us a tenant quickly and they made the process seem easy... it certainly was for us. They are also managing our property so we have no day to day issues to worry about. I would certainly use Elite again.

    Submitted by Mrs S Barclay (Landlord) 

Testimonials from Tenants

  • Tenant Testimonial

    Professional and efficient

    Elite are a very professional and efficient Estate Agent. They respond quickly to calls and have an indepth knowledge of the housing market in the North East. Customer service - Excellent, Staff knowledge and professionalism - Excellent, Meeting our expectations - Excellent, Website - Excellent.

    Submitted by Mr & Mrs G Hill (Tenants)

  • Tenant Testimonial

    It felt like a bespoke service

    It was a first class service and I would not use any other estate agent as they would not meet Elite's standards.

    Submitted by Mr K Stevens (Law firm partner)

  • Tenant Testimonial

    A fantastic service

    A breath of fresh air after dealing with other agents. A fantastic service, all meetings conducted in a timely and professional manner. I would have no hesitation in highly recommending this company

    Submitted by Mrs S Rutter (Tenant)

  • Tenant Testimonial

    Highly recommended

    A highly professional service from initial contact to final handover. We felt the whole process was significantly smoother, through good communication and acting swiftly. Highly recommended!

    Submitted by Mr R Hill & Miss M Cook (Tenants)

  • Tenant Testimonial

    I would recommend Elite to anyone

    From the onset Elite were very professional and efficient and never disappointed me. I even got to show my friends who were in the area, Elite were always accommodating and always happy to help. I would recommend Elite to anyone

    Submitted by Dr Jaz Dhaliwal (Tenant)

  • Tenant Testimonial

    Friendly and Personal

    The service offered by Elite is professional but remains friendly and personal throughout. I really felt as though they helped me through the moving process and would recommend them to anyone

    Submitted by Mr J Guyett (Tenant)

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User Guide

Properties we have marketed over the last 6 months

Disclaimer

The content on this Microsite has been uploaded by Elite Estates & Lettings, Durham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Elite Estates & Lettings, Durham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Elite Estates & Lettings, Durham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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Elite Estates & Lettings, Durhambranch details

Elite Estates & Lettings provide quality residential property sales and lettings throughout Durham and the North East.

As the name suggests our regional executive lettings department specialises in not only exclusive, high-end and one-off residential properties, but all rentals ranging from £600pcm - £5000pcm. Through our extensive network and experience in the residential market we are also able to provide advice on all aspects of the residential lettings market.
We also offer a wide ranging and diverse selection of homes for sale throughout Durham and the North East region, specialising in selling quality property, be it city or country based, executive-style homes for company relocations including permanent moves (sales), as well as short or long-term lets near the major centres of Durham City, Chester le Street, Newcastle and surrounding areas.

Our goal is always an exemplary service which matches the needs and lifestyles of all of our clients. We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.

Our specialist services are:
• Free professional market appraisal of your property including a written report.
• Free quality marketing on several websites and relevant publications.
• Weekly report on the performance of your property.
• Landlords no fee until we find your ideal tenant.
• Full property management and let only services, full details on our website.

Local Map

Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

Contact details

Willow House, Durham

Tel: 0845 604 4485  Call rates may vary
Buying: 0843 103 5247  BT 4p/min
Letting: 0843 313 2722  BT 4p/min
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