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    About Us

    Our concept

    ELIZABETH PRYCE was formed in 1998 with one simple concept - to provide the best quality service to all of our customers. This basic belief has driven everything we have done since and still drives everything we do today.

    How we made our concept our reality

    We opened our first branch in London Docklands E14, followed by branches in Wanstead E11 and our most recent branch in Chingford E4. We decided early on that the best way to provide the best service is to employ the best people and use the best systems. Our staff understand the importance of professionalism, honesty and openness. They are friendly, helpful and knowledgeable and always willing and eager to offer assistance and advice.

    We use the most up to date and sophisticated systems to ensure we can deliver the service our customers now expect from us. Over the years we have investigated the whole range of advertising media and are now confident we use the correct mix of digital and traditional advertising methods.

    How our concept will shape our future

    Our concept of providing the best quality service to all of our customers will never change and to ensure that the service we provide exceeds expectations we are constantly reviewing our work practices. We understand that the legalities of the property world are becoming more complicated and we make sure we are always perfectly placed to help our customers navigate through these complexities.

Contact us

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    Elizabeth Pryce has been trading since 1998, many of our clients have been with us for many years, this is because we as an agent always strive to find our landlords the best tenants possible, and pride ourselves on the service we provide.
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    Our Services

    LETTING THE PROPERTY

    Once instructed, we will commence a search for a suitable tenant.

    REFERENCES

    Referencing is one of the most important parts of the rental process. We employ the services of a professional, third party referencing agency that look into any potential tenant's credit history, employment status and income, previous landlord history along with carrying out electoral roll checks and bank account verification before reporting on whether they deem them acceptable for the proposed tenancy. We can supply a rent guarantee and legal protection policy if required for all tenants deemed acceptable for the proposed tenancy. Full details upon request.

    THE TENANCY AGREEMENT

    We will discuss with you the best terms and conditions then prepare the appropriate legal agreement. In most cases we recommend an Assured Shorthold Tenancy Agreement, usually for a minimum term of six months. If you require the property back at the end of this period, notice must be served at least two months before the expiry date. On request, we will deal with this and also the necessary procedures should you decide with the tenant that the term might be extended.

    MORTGAGED PROPERTY

    It may be that your property is mortgaged to a building society, bank or other lender. If so, the mortgage deed will almost certainly require the written consent of the lender to be obtained before you let the property. If your property is mortgaged you should apply for consent.

    LEASEHOLD FLAT AND OTHER PROPERTY

    If your property is leasehold, you may require the consent of the freeholder for your proposed letting.

    RESTRICTIONS AFFECTING YOUR PROPERTY

    Whether your property is freehold or leasehold there may be special rights or restrictions affecting it. We will need to have details of these to include in the Tenancy Agreement. It is the Landlord's responsibility to make us aware of any salient points in the head lease that need to be included in the tenancy agreement and we will not be held responsible for their omission.

    ATTIC, CELLAR, GARAGES, PARKING AND EXCLUDED AREAS

    We do not inspect the above areas but we may ask you to confirm the contents of these areas (if any) as this may affect safety issues. During our Routine Visits to managed properties we will not visit these areas unless requested to do so. It is strongly recommended that you do not store items on the property once let.

    INSURANCE

    We always advise Landlords to make sure that the property and its contents are adequately insured (unfurnished properties may still have contents such as curtains, white goods etc). It is extremely important that you advise your insurance company that you are proposing to let your property and that you confirm to them once this has been done. Failure to do so could result in you losing insurance cover. Some insurers impose letting conditions and we would require details as this may affect the choice of tenant. If they are not happy with you letting the property we may be able to introduce you to companies that specialise in insurance for the rental market. Dealing with insurance claims are outside of our management and a landlord will need to deal with their insurance and building management company directly.

    INCOME TAX

    Income received from letting your property will be subject to income tax and you will need to include details of the income and allowable expenses when completing your income tax return. The Inland Revenue may ask us directly for details of any income we pay you and we are obliged to supply these details.

    Non UK Resident Landlords

    If you live overseas and haven't already done so we strongly recommend that you apply for a Non Resident Landlord (NRL) exemption number as soon as possible. This exemption number means that we will be able to pay rent to you without deducting income tax and you can apply online here https://www.gov.uk/government/publications/non-resident-landlord-application-to-receive-uk-rental-income-without-deduction-of-uk-tax-individuals-nrl1i , our agency number is NA027681. If you do not have exemption we have to deduct income tax at the basic rate from rent payments received and remit these deductions to HMRC on your behalf. We will charge you a fee of 1% above our management fee if you are an overseas landlord without an exemption certificate and we are required to account to deduct tax from rent and account to HMRC on your behalf.

    DEPOSIT

    Deposits paid by tenants must now be protected by a government approved deposit scheme.

    Let only and Rent Collection Tenancies

    It is the landlord's responsibility to ensure the entire deposit is protected in a custodial or insurance backed scheme even if the amount remitted to you after the deduction of our fees is less than the deposit itself. The landlord agrees to make up any shortfall and to protect the deposit in its entirety according to legislation.

    Managed Tenancies

    When we manage the tenancy we normally collect a security deposit from the tenant and where appropriate we will lodge the deposit in The Deposit Protection Scheme (DPS). At the end of the letting this is returned to the tenant, less any deductions made to cover breaches of the Agreement.

    RENT

    The rent is usually payable monthly in advance. Under our full management service we will collect the rent and account to you at agreed periods (usually monthly).

    We try and pay rent to landlords within five working days of receipt of cleared funds. Occasionally this can be later, during periods such as Bank Holidays and Christmas. We will always use our best endeavours to collect the rent on time. Should a tenant be late we will advise you and pay the due rent as soon as it is received. In common with all letting agents, we cannot be liable for non-payment of rent. However, we are able to offer a full rent guarantee scheme to landlords and we will discuss this with you if ask.

    BILLS AND SERVICES

    It is usual for the tenant to pay charges for Council Tax, electricity and gas. We will notify the authorities and service suppliers and, if necessary, take meter readings. (Tenants are, of course, entitled to change suppliers for gas and electric although we always encourage them to remain with the existing suppliers.)

    LANDLORD OBLIGATIONS

    It is always the Landlord's liability to keep the property and the services such as central heating in repair. Under our full management service, we will agree with you provision for emergency repairs such as a burst pipe. When major expenditure is required in a non-emergency situation we will always obtain quotations for you before proceeding.

    CLEANING

    Whether the property is furnished or unfurnished, it is important that the property is clean throughout before the tenants move in. We strongly recommend that the property, including carpets, is professionally cleaned and, if necessary, the garden made tidy. An inventory will be taken to help us ensure that the tenants meet their obligations.

    INVENTORY

    We recommend that all landlords have a complete and up-to-date inventory produced and at the commencement of the tenancy a full and comprehensive check in report is produced and signed by the tenant. Without this signed documentation, a court of law or deposit protection scheme would not be able to award any deductions in your favour from a tenant's deposit at the end of a tenancy. It is usual practice for the landlord to pay for the inventory and check in report at the commencement of the tenancy and for the tenant to pay for a check out report at the termination of the tenancy.

    LEGAL REGULATIONS

    There are strict regulations relating to the fire resistance of soft furnishings that are included in the letting. There are some exemptions but a breach of these regulations can result in criminal proceedings. The regulations make it clear that there must be no non-compliant furniture on any part of the property including garage and attic.

    Under current safety regulations it is the Landlord's responsibility to ensure that the gas and electrical systems and appliances at the property are maintained in a safe condition and serviced by a qualified contractor. A gas safety check must be carried out and a safety record issued.

    If any appliances are included in the letting it will be the Landlord's responsibility to ensure they are safe when the property is let. The law may also require the landlord to repair or replace these should they become defective. We advise excluding very old or defective appliances such as cookers from the letting.

    Where electrical appliances are included we are obliged to supply safety instructions and we will arrange this.

    The practicalities of adhering to the law relating to gas and electricity

    The law relating to gas safety is very clear and means that a Gas Safety Inspection must be carried out annually. The law relating to electrical safety states that it is the landlord's responsibility to ensure that the electrical installation and appliances provided in a property are safe. If there is a fire or electrical fault causing damage in the property you could be asked in court to disclose what you have done to ensure electrical safety. We would therefore strongly recommend that you should have the electrical installations and appliances tested and if requested to do so we can arrange these tests on your behalf. This will provide peace of mind in the event of any problems caused by electrical fault. As landlord licensing becomes the norm it will become a requisite to provide electrical safety certification to the local authority.

    We insist that all properties we let include smoke detectors at the rate of at least one per floor, unless the property has a full fire alarm system.

    ROUTINE VISITS

    With our management service we make regular visits to the property on your behalf and advise you of any potential problems. The main purpose of such visits is to check if there are any matters that require your attention. We also seek to check that the tenant is abiding by the agreement and not damaging the property. We also give the tenant advice, if necessary, on any defects we may find. However, tenants do have a right of privacy and we, and you as landlord, can only enter the property with their consent. Similarly we are not able to comment on the tenant's life style or cleaning ability unless the property is being adversely affected. The first visit will be carried out after approximately 3 months of move in and subsequent visits will be at approximately 6 month intervals. The visit is a general overview and we will not be held responsible for anything overlooked in the visit.

    LANDLORD'S PROTECTION INSURANCE AND RENT GUARANTEE

    No matter how well prospective tenants are vetted, there is always the risk that a tenant will prove to be unsatisfactory, sometimes due to unforeseen changes in their own circumstances. Whilst court proceedings can be taken to enforce the terms of the tenancy agreement this is often expensive and it is unlikely that you will be able to recover the full costs involved from the tenant. We strongly recommend that you consider taking out legal protection insurance to guard against the risks involved. Similarly insurance is available so that your income from rent is not lost in the event the tenant stops paying.

    PETS

    Our standard agreement provides that a tenant may not allow pets in the property. However, a tenant is entitled to ask the landlord for consent. We advise that each case is considered on an individual basis. If consent is to be given by the landlord we may request an extra deposit and may insist on a full carpet clean at the end of the let including proof that the carpets have been treated for flea infestation.

    GARDEN AND OUTSIDE AREAS

    Tenants are required to keep these areas neat and tidy. Standard of gardening ability and knowledge can vary considerably. If the garden is particularly important or has special features, we usually suggest that the landlord provide a gardener, the cost being included in the rent. The extent of this can be negotiable and we will make the necessary arrangements and monitor the work as part of our management service.

    Professional bodies

    ARLA

    Elizabeth Pryce fully supports the Association of Residential Letting Agents (ARLA) code of practice. Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings in the UK, ensuring member agents adhere to strict codes of practice at all times.

    The Property Ombudsmen

    Elizabeth Pryce is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    1 High Street Wanstead,
    London,
    E11 2AA

    Telephone us

    Buying: 020 8012 2397  Local call rate
    Letting: 020 8012 2396  Local call rate

    Email us

    Contact us

    Title

    WHAT PEOPLE SAY ABOUT US...
    • Introduction

      We pride ourselves on the service that that we provide our clients which is reflected in what they say about us.

      We are currently rated NO 1 for the whole of E11 on an independent estate agency review site, we have won awards for best agency and best customer service.

      Here are just a few of our great reviews...

    Testimonials from Landlords

    • Landlord Testimonial

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      Paul C
      I am an overseas landlord who had the misfortune to have employed a crooked agency to manage my property in the UK. When this agency vanished recently leaving me 4-5000 pounds worse off due to a combination of theft and inadequate management, Neil and Nick at Elizabeth Pryce stepped in and worked tirelessly to get the property rental back on track. While most agencies would have probably walked away from the situation, nothing was too much effort for these gentlemen.I would wholeheartedly recommend them to any landlord looking to have their property managed efficiently and at a reasonable price.
    • Landlord Testimonial

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      Jayne H
      The service from Nick and Neil at Woodford House has been outstanding .They were courteous,professional and super efficient.Having had several bad experiences with using local agents it is a relief find them! I would not hesitate to use them again ..well done EP!!
    • Landlord Testimonial

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      Stephen & Jane
      The team at Elizabeth Pryce, especially Neil, have been very helpful in obtaining good quality clients for our portfolio of let properties and have been of great assistance in ensuring that the rigours of letting law are complied with. They are very professional and thorough.
    • Landlord Testimonial

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      Alan Dingomol
      A excellent agent.Very professional, informative and suggestive.A fast approach to avoid delays in appreciating problems and effective time management.I would recommend this agency who is looking for a well versed and qualified company with the peace of mind reassuring that our investments/ homes is in safe hands!

    Testimonials from Tenants

    • Tenant Testimonial

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      Olivia
      The agents we dealt with at Elizabeth Pryce were very welcoming and accommodating. It was an easy to make an appointment to view a property with them. Neil was the main agent for our dealings and was very friendly and personable, working with us to get all paperwork and processing done in a timely manner. He is very reliable and gave honest answers to all queries about the flat. The agency as a whole was very willing to accommodate us, allowing us to have a second viewing of the flat whilst my family was in town prior to our move in date and despite their busy work schedule. I would highly recommend their services.
    • Tenant Testimonial

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      Liam C
      Over the years I have had many unfavourable dealings with estate agents when tackling the minefield that is the London rentals market. It was very refreshing to have met Neil at Elizabeth Pryce who went out of his way to secure me a lease on the property I was after. Neil and the rest of the team at the Wanstead office have certainly set the bar for a level of service that all estate agents should aspire to
    • Tenant Testimonial

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      sid newby
      Found working with EP very straightforward. When i needed help or guidance they responded quickly. I just fou d them ccourteous and professional.Neil was always a pleasure to deal with Neil.
    • Tenant Testimonial

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      mark conway
      From start to finish my experience in dealing with this estate agent has been first class. They are a very professional outfit, with great communication skills and dedicated at every step, and also take the hassle out of looking for a property which can be a very stressful experience. Our faith in London estate agents has been restored fully. I would have no hesitation in recommending this company and in particular this branch to friends and family, and next year when we look to buy they will be our first phone call.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Elizabeth Pryce, Wanstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Elizabeth Pryce, Wanstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Elizabeth Pryce, Wanstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Elizabeth Pryce, Wanstead on 020 8989 3322.


    Title

    • paragraph

      image cannot be displayed

      About Us

      Our concept

      ELIZABETH PRYCE was formed in 1998 with one simple concept - to provide the best quality service to all of our customers. This basic belief has driven everything we have done since and still drives everything we do today.

      How we made our concept our reality

      We opened our first branch in London Docklands E14, followed by branches in Wanstead E11 and our most recent branch in Chingford E4. We decided early on that the best way to provide the best service is to employ the best people and use the best systems. Our staff understand the importance of professionalism, honesty and openness. They are friendly, helpful and knowledgeable and always willing and eager to offer assistance and advice.

      We use the most up to date and sophisticated systems to ensure we can deliver the service our customers now expect from us. Over the years we have investigated the whole range of advertising media and are now confident we use the correct mix of digital and traditional advertising methods.

      How our concept will shape our future

      Our concept of providing the best quality service to all of our customers will never change and to ensure that the service we provide exceeds expectations we are constantly reviewing our work practices. We understand that the legalities of the property world are becoming more complicated and we make sure we are always perfectly placed to help our customers navigate through these complexities.

    Contact us

      Title

      Where we're active

      Our Branch

      Our Branch

      Current Properties

      Recently Sold Properties

      Note: Markers represent the centre of postcodes, not exact locations

      Find us

      1 High Street Wanstead,
      London,
      E11 2AA

      Telephone us

      Buying: 020 8012 2397  Local call rate
      Letting: 020 8012 2396  Local call rate

      Email us

      Contact us

      Title

      WHAT PEOPLE SAY ABOUT US...
      • Introduction

        We pride ourselves on the service that that we provide our clients which is reflected in what they say about us.

        We are currently rated NO 1 for the whole of E11 on an independent estate agency review site, we have won awards for best agency and best customer service.

        Here are just a few of our great reviews...

      Testimonials from Sellers

      • Seller Testimonial

        image cannot be displayed
        Mr & Mrs Dixon

        I am very happy that I chose this estate agency to sell my property. I found them very professional from the start to the end and would recommend them to anyone.Bruce was so helpful and took away a lot of stress from my husband always keeping us up to date on what was happening. Thank you Bruce for all your help you are 1 in a million.
      • Seller Testimonial

        image cannot be displayed
        Tom Nicholson
        We recently sold our flat in Wanstead through Elizabeth Pryce and I was extremely impressed and pleased with the service we received. Bruce was excellent to work with - managing the viewing process and getting us a fantastic offer, and then keeping us in the loop with progress at every step of the process right through to completion. Thoroughly recommended.
      • Seller Testimonial

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        Kate
        I recently bought a property using Elizabeth Pryce - Bruce was exceptional in the way he managed the sale, right through from making the offer to completion on the purchase. He made me feel as if I was his only client, was always easy to get hold of and helped smooth out the inevitable 'bumps in the road' that come with buying a property; keeping track of all involved parties and moving things along as needed!Having had a couple of previous negative experiences with other estate agents, I am extremely grateful to Bruce for his help in buying my first property, and his help has extended post completion which is brilliant. I cannot recommend this estate agent enough!!
      • Seller Testimonial

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        L. Carter
        Bruce has made the whole experience of selling entirely painless on my part. He constantly keeps me updated and has recommended services that I have used that I have found professional and reliable.
      • Seller Testimonial

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        Nicola Watson
        recently sold my property through Elizabeth Pryce and cannot praise Bruce Hall highly enough. A total professional, highly motivated and enthusiastic, Bruce kept in contact throughout the process and quickly dealt with any issues that arose. Communication is a definite strength at Elizabeth Pryce and I received very prompt responses to any calls I made or questions I asked. That was very important to me and exactly what I had hoped for when deciding on which agents to use.Thank you so much Bruce for all your help, it's really appreciated.I would recommend Elizabeth Pryce without reservation for any property needs.
      • Seller Testimonial

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        Liam Garvey
        I have experience excellent service from Elizabeth Pryce, firstly as a landlord renting out a property through them for around 3 years, then latterly selling the property through them! Compared to other agents I have used in the past, they have been easily the best! During the selling process they been very proactive & helpful, going above & beyond on a number of occasions! All in all they have provided a great service!
      • Seller Testimonial

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        Jane
        The support that we had from Bruce at Elizabeth Price was excellent. We had already been a client of the letting agency side of the business as a landlord and Neil Rothwell was brilliant from start to finish. Bruce was incredibly good at working out a marketing strategy for the property. He secured a high quality buyer very quickly and then kept us up to date with the progress of the sale very regularly. The sale went through very smoothly.
      • Seller Testimonial

        This is just a selection of the 124 reviews that we have received at the time of writing, please feel free to browse more online 
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Elizabeth Pryce, Wanstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Elizabeth Pryce, Wanstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Elizabeth Pryce, Wanstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Elizabeth Pryce, Wanstead on 020 8989 3322.


      Welcome to Elizabeth Pryce, Wanstead

      Title

      Find Us

      Branch address

      1 High Street Wanstead,
      London,
      E11 2AA

      Get in touch

      Buying: 020 8012 2397  Local call rate
      Letting: 020 8012 2396  Local call rate
      Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

      Disclaimer

      The content on this Microsite has been uploaded by Elizabeth Pryce, Wanstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Elizabeth Pryce, Wanstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Elizabeth Pryce, Wanstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Elizabeth Pryce, Wanstead on 020 8989 3322.


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