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    ALWAYS ACCOMMODATING Factotum have been providing top quality letting services since 1985. Initially a family business, we have expanded over the years still retaining our ethos and ethics that are central to the way we operate.
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    We are proud to be different, offering a tailored, flexible service at affordable rates. 
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Meet our Team...
  • Team Member

    Tophe Boisseau, Director
    Managing Director Tophe (Chris) Boisseau set up Factotum with his wife Sarah in 1985.  Still actively involved in the business, he specialises in Factoring and Maintenance enquiries.  Tophe lives with his wife in Edinburgh and has four children and the office dog, Sam. 
  • Team Member

    Lora Ward, Director
    Lora has been working for Factotum for a number of years, and was appointed a Director 3 years ago.  Though involved in all areas of the business, she specialises in Short Term and Festival letting. Lora holds a BA(Hons) in Modern Languages from the University of Sheffield  and an MSc in Conference Interpreting from Heriot-Watt University,  is married with two children and lives in East Lothian.  
  • Team Member

    Stacey Marshall, Property Manager
    One of our most experienced staff members, Stacey is a Long Term Portfolio Manager, with properties all over the city. Originally from Glasgow,  Stacey is engaged to be married and has a young son. 
  • Team Member

    Kerrie McDonald 
    Kerrie joined the team in 2012 and heads up the Short Term and Festival department. Kerrie, originally from Dumfries, brings experience from a range of industries. A skilled horsewoman, Kerrie now lives in Edinburgh. 
  • Team Member

    Harry Boisseau
    Harry joined the Factotum team in 2012. He is a Long Term portfolio manager specialising in  New Town properties. Harry has a particular interest in Sales and Marketing and lives in Edinburgh with friends.  Harry graduated from Northumbria University in 2009 with an MA in Political Science, and is a member of Edinburgh's Premier One Rugby Team, Heriots RFC. 
  • Team Member

    Maggie Rafalska
    Maggie joined Factotum in 2012. Originally from Poland, she attended Szkola Biznesu w Lodzi before relocating to Edinburgh in October 2004. Having worked in property since 2009, Maggie offers a wealth of experience, as well as fluent Polish! Maggie lives with her partner in Midlothian. 
  • Team Member

    Sophie Thomson
    Sophie joined Factotum in 2013 and is also originally from Dumfries!.  Sophie holds an LLB in Scottish Law from the University of Aberdeen, and is part of the Long Term team.  Having joined us from the Travel industry, Sophie understands the importance of excellent customer service!  
  • Team Member

    Ben Clark
    One of our newest team members, Ben joined the team  in 2014 after finishing school.   New to the industry, Ben is enjoying getting to know the Edinburgh property market and all that it entails. Ben lives in East Lothian with Family, including his twin brother!
  • Team Member

    Charlotte Bushby 
    Charlotte joined the team in 2012, following in the footsteps of her elder sister, who used to be a Long Term Property Manager. Unlike her sister, Charlotte is part of the Short Term and Festival team. She graduated in 2014 with a degree in PR and Marketing. Originally from Perthshire, Charlotte is a keen Polo Player. 
  • Team Member

    Victoria (Vicki) Yeo
    Another newcomer, Vicki joined the team in 2014 and is a Long Term Portfolio Manager.  She relocated to Edinburgh from Alberta, Canada in 2014, and holds a degree in Physical Education and Recreation with specialisation in Sports Performance from the University of Alberta.  She lives in Edinburgh with her boyfriend. 
  • Team Member

    Sophie (Soph) Easthope
    Sophie is our newest team member, having joined us in Summer 2014.  Sophie holds an advanced diploma in film and television from QPix Brisbane,  and is originally from Brisbane, Australia. Sophie lives in Edinburgh with her boyfriend and relocated to Edinburgh for love! Sophie has enjoyed success with her Short Films and is proud to have them feature on Quantas flights internationally! 
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Our branch location

Our Branch

Our Branch

Our Office Address Services Contact
Edinburgh
63 Dublin Street,
Edinburgh,
EH3 6NS
Letting: 0131 291 0041  Local call rate

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Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

63 Dublin Street,
Edinburgh,
EH3 6NS

Telephone us

Letting: 0131 291 0041  Local call rate

Email us

Contact us

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Client Testimonials
  • Introduction

    Some comments from our Landlords and Tenants, both Short and Long Term:

Testimonials from Landlords

  • Landlord Testimonial

    efficient and professional.
    Thank you so much for all your help over the years, with finding me good tenants and looking after my flat. I really appreciate the efficient, professional, speedy and friendly way you deal with matters, resolve issues and liaise with me. After working with other letting agents in the past, it's great to find a company I can trust, who I enjoy communicating with. Stacey, you are a real asset to Factotum, thank you for your hard work and the time you take to build a good relationship with me.
  • Landlord Testimonial

    You stand out from the rest.
    "I wanted you to know you stand out from the rest."
  • Landlord Testimonial

    A complete stress free solution.
    Trustworthy, efficient and professional, Factotum have been managing my property for over 10 years. A complete stress free solution for an overseas landlord like myself. An affordable way to have someone else take care of issues with tenants.Professional courteous property managers with excellent communications skills.I wouldn't consider any other option for Edinburgh lettings.
  • Landlord Testimonial

    I congratulate you on your customer service
    By the way I congratulate you on your customer service. That is why I can give a good testimonial. 
  • Landlord Testimonial

    Friendly, fair, efficient and pro-active
    I am the absentee landlord and proud owner of a Stockbridge, Edinburgh, property. I left Scotland in early 2007 to live and work abroad. Knowing at the time of my departure that it was going to be essential for my own peace of mind to place the letting and care of my property in the hands of an agency I could trust, I had no hesitation in appointing Factotum Letting to the task. I have always found the staff at Factotum to be friendly, fair, efficient and pro-active in all my dealings with them and the multitude of matters they have dealt with and continue to deal with on my behalf. Matters such as : annual inspections, repairs, maintenance, insurance, tenants and neighbours, all of which require on the spot, professional attention. In July, 2012, Factotum appointed Stacey Marshall as my Property Manager. She is a delight to deal with, and I am very happy that my property is in her capable hands.   Andrew Mackay.
  • Landlord Testimonial

    extremely reliable and professional
    I would recommend Factotum wholeheartedly, they are an extremely reliable and professional letting company, with an uncanny knack of pairing suitable tenants with their ideal property ,meaning a smooth-running agreement all round .
  • Landlord Testimonial

    a considerate edge
    I have found Factotum a very good company to do business with, nothing seems too much trouble and runningrepairs are organised speedily and fairly priced . They are a very professional and reliable letting agent but somehow manage to retain a considerate edge. I write this as a very satisfied customer.

Testimonials from Tenants

  • Tenant Testimonial

    Keep up the good work.
    The service is professional and staff are pleasant and helpful.  The service is good, keep up the good work! 
  • Tenant Testimonial

    Would recommend.
    A very high level of service - everyone has been great throughout. All problems sorted promptly and efficiently. Would recommend. 
  • Tenant Testimonial

    it's been a pleasure!
    Thanks to all the team - it's been a pleasure! We have no problems recommending Factotum very highly. 
  • Tenant Testimonial

    We highly recommend Factotum as a letting agency.
    My husband, three children and I have been tenants of Factotum for the last three years. Stacey Marshall has been our agent and we have only words of praise for her work. Whenever we have had a problem, Stacey sorted it out straight away. We highly recommend Factotum as a letting agency.
  • Tenant Testimonial

    always on hand to assist.
    Since our very first festival 30 years ago, the Pleasance have worked with Factotum to source a huge array of properties for use by its crew, performers and guests during the Edinburgh Festival Fringe. The Fringe is often one of the most intensive periods of the year for those involved and in its all-consuming madness, finding sanctuary in a true "home from home" is essential. Factotum are able to provide just that. With a range of properties that suit most budgets, locations and individual requirements, Factotum are always on hand to assist with the earliest advanced bookings and the inevitable last minute requirements. We look forward to a further 30 years of working together and finding comfortable places for our guests to put their heads down at night (... for those who choose to sleep, that is).
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Disclaimer

The content on this Microsite has been uploaded by Factotum Letting, Edinburgh. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Factotum Letting, Edinburgh. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Factotum Letting, Edinburgh. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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