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About Us
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    We are an independent, family-owned Estate Agent. Our people work with a commitment and professionalism with a single aim - finding the perfect tenant their perfect home. We're very much a London agent with branches in London's most distinctive, popular neighbourhoods. 
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    We're available from 8am to 10pm everyday. 

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late and at weekends. 

    Marketing Property 

    Knowing the type of people who live and want to live in different neighbourhoods allows us to target our marketing accurately and find the right tenant, fast. 

    Committed, professional people 

    Our people are trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    A London brand 

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. 

    Fully regulated 

    Felicity J Lord BRAND is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice
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    Magic Moments

    Felicity J Lord supports the Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Felicity J Lord, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk

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Landlords
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    Finding your perfect tenant

    The perfect tenant gets you the best price in a time frame that works for you. Everything we do is geared to finding the perfect tenant for your home,
    Here are four reasons to work with us when letting your home.
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    We know and love London

    When you instruct us to let your home we'll use all our insight into London's neighbourhoods and the people who love living in them to your advantage, finding you the perfect tenant, faster.

    We work longer hours than other Agents.

    We know what it's like to live and work in London so we open later than most Agents so we're available between 8am and 10pm every day.

    Simply put, if you choose a traditional 9-5pm Agent, you may well be missing out on the perfect tenant. We'll make sure you don't.

    Our marketing know-how

    Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right tenant, fast.

    Of course, we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect tenant. We know the papers and magazines your perfect tenant read, so your home will be visible there too. Good design, professional photography and carefully chosen words mean that when the perfect tenant sets eyes on your home, we make sure it makes a great impression.

    Our people know how to find the perfect tenant

    Our people work with one aim in mind - finding the perfect tenant for your home and securing the best possible price.

    They're trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 


    Peace of Mind

    ARLA

    Felicity J Lord fully supports the Association of Residential Lettings Agents (ARLA) code of practice. Formed in the early 1980s.  Arla is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times.

    NALS

    Felicity J Lord is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.

    SAFEagent

    Felicity J Lord is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes.

    The Property Ombudsmen

    Felicity J Lord is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

    Office of Fair Trading

    The OFT makes sure that estate agents such as Felicity J Lord act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.

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Tenants
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    If you're looking for your next home, why should you keep looking with us?
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    Our brand attracts great properties

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. That's why so many characterful properties in London's popular neighbourhoods find their way onto our books.

    Because we work longer hours

    We know what's it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late on weekdays and at weekends.

    Because our people are serious property professionals

    They work with purpose and intelligence to see letting through to a happy conclusion. They love what they do because they rent great homes, in great places.

    We can help you find the perfect property

    Our team will help you navigate hundreds of available properties to find the perfect one for you. Contact them on 02080124413, www.fjlord.co.uk

    Fully regulated

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.

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Meet the team
  • Introduction

    Felicity J Lord Blackheath Lettings

    T: 0208 318 0927

    E: blackheath.village.lettings@fjlord.co.uk

    Facebook: Blackheath Village Felicity J Lord Lettings

    Twitter: @BHVillageLetFJL

  • Team Member

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    Maria Reynolds - Lettings Manager
    Call Maria on 0208 318 0927 or email maria.reynolds@fjlord.co.uk
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    Justyna Swatek - Lettings Negotiator
    Call Justyna on 0208 318 0927 or email justyna.swatek@fjlord.co.uk
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    Shannon Rees - Lettings Negotiator

    Call Shannon on 0208 318 0927 or email shannon.rees@fjlord.co.uk

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    Christine Still - Lettings Administrator

    Call Christine on 0208 318 0927 or email christine.still@fjlord.co.uk

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    23 Tranquil Vale,
    London,
    SE3 0BU

    Telephone us

    Letting: 020 8012 4413  Local call rate

    Email us

    Contact us

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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      I was exceptionally happy with your help
      Thanks for all your help over the last few days and weeks. I was exceptionally happy with the help and assistance provided by all the staff, including Shannon, Christine and Maria herself. It is all greatly appreciated. I'm happy with everything you have done for us so far. I am also very happy with your customer service and, now that I now have tenants in, I hope they stay for a long time.

      Kieron Jennings, February 2016
    • Landlord Testimonial

      An exemplary level of service. Thank you
      A quick email you to say thank you for all your help with finding us at tenant during the run up to Christmas. I am really pleased with both yours and Maria's service. You have been brilliant in finding us tenants during a quiet period. You also ensured that you found us good tenants and that they were suited to our property and would respect it. You have provided an exemplary level of service and been consistent in finding us good tenants. Originally on with a number of agents and you were the only one that found us good tenants and came back to us with regular feedback. I also think your aftercare service has been very good compared to other agents and you work on behalf of us and the tenants to ensure that everyone is clear on what they are signing up to.I always feel confident that you are looking for the most suitable tenants rather than just looking at getting your commission quickly. Thank you so much.

      Sarita Bhatia, January 2016
    • Landlord Testimonial

      Always willing to help with issues and helpful
      I purchased and rented out my property with Paula Weston of Felicity J Lord for 9 or 10 years. I am happy with the service I am receiving. Communication is through email or phone, the team and Paula are always willing to discuss the issue(s) with me. They are prompt at responding and advising me and always willing to provide assistance. Hence, I stay with this letting agency. The paperwork is always emailed or sent through the post. The team are always willing to assist with issues and helpful with suggestions for example, I had a problem with the freeholder regarding the insurance, one of team advised me and called the freeholder the problem was resolved. The offices are local and the knowledge of properties and location are paramount to me. I cannot thank Paula and the team enough for their hard work, dedication, knowledge, support and advise over the years.

      Tasmin Ahmed, April 2015
    • Landlord Testimonial

      Completely professional during the whole process
      Following a bad experience with a lettings agency who over-promised and under-delivered, failing to get back to me, organise viewings or give any feedback, I rang round a number of lettings agencies and a made a series of appointments in a day. Felicity J Lord were my first appointment as they were immediately responsive, the lettings agent was polite, direct and realistic in her valuation of our property. She gave us a ball park figure, said she had some potential interested parties and that she could ring them and show them around that afternoon. After meeting several more lettings agents that day, I decided to instruct Felicity J Lord and they managed to line up three viewings on the same afternoon and one of their clients took the property and moved in the following week. Felicity J Lord achieved our asking price, our requirements such as non-furnished, no pets, someone who will look after a refurbished property and professionals. Their follow up customer care has been great, their fees reasonable and I have found them to be completely professional during the whole process. I would have no hesitation in recommending them. Maria, Jodie and the team have been great and supported us through this unlike the other lettings agents I was dealing with.

      Sarita Bhatia, April 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Kind, friendly, thoughtful, and responsive
      We would like to thank you all your help and hard work to find us our new home. You are not only kind but friendly, thoughtful, responsive and also well prepared. You were also highly professional. Your success is inevitable and we wish you the very best. Thanks for everything once again.

      Laszlo & Viktoria Kis, March 2016
    • Tenant Testimonial

      Highly professional, courteous and efficient
      I want to say that all your colleagues are highly professional, courteous and efficient. You have made this very easy for me so thank you all. You're a great team. On a more personal note may I also say how delightful it was to meet you. Nothing can ever beat you or the service you gave. You were totally amazing, thank you so much Justyna.

      Paul Hughes, February 2016
    • Tenant Testimonial

      An efficient and smooth process
      Thank you we are very well and the flat is an absolute pleasure. We were very pleased that between all parties you were able to facilitate a negotiated rent and move in date. We appreciated your readiness to negotiate and compromise at our limit regarding both the rent and move in date. The process was very efficient and relatively smooth. We would definitely work with you again.

      Yvette & Nick, April 2015
    • Tenant Testimonial

      Impeccable service. So friendly and helpful
      The service I've received from Felicity J Lord has been impeccable. I've dealt with several estate agents previously who have never been so friendly and helpful. A regular downside to renting properties, is my age and several estate agents have been very rude and condescending when even enquiring about a property. Along with the friendliness of the team the communication levels have been way above par and I've not once felt like I didn't know what was happening. I would definitely recommend Felicity J Lord to anyone who is renting a property, specifically the Blackheath team, thank you for helping us find our lovely new home.

      Rajane Kaur, April 2015
    • Tenant Testimonial

      Always so friendly, helpful and efficient
      I have been impressed with the speed and efficiency of yourself and all at Felicity J Lord in Blackheath Village. Everyone is always so friendly and helpful. Overall a good experience.

      Nigel Roake, April 2015
    • Tenant Testimonial

      An absolute pleasure to deal with
      The customer service at Felicity J Lord has been fantastic and it has been an absolute pleasure to deal to deal with them. Consistently friendly and helpful without ever being at all overbearing, like I have previously found some other estate agents to be, so a big thank you.

      Rebecca Cubitt, April 2015
    • Tenant Testimonial

      An enthusiastic and professional approach
      Paula has from the start had an enthusiastic and professional approach to handling our rental request. She has been organised and efficient and made us aware if relevant paperwork and processes as required. She has made our dealings with Felicity J Lord a smooth and enjoyable one to date and as such I would recommend Felicity J Lord to others.

      Alison Lyddon, April 2015
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    Disclaimer

    The content on this Microsite has been uploaded by Felicity J Lord, Blackheath Village Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Felicity J Lord, Blackheath Village Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Felicity J Lord, Blackheath Village Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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