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About Us
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    We are an independent, family-owned Estate Agent. Our people work with commitment and professionalism with a single aim - finding the perfect tenant their perfect home. We're very much a London agent with branches in London's most distinctive, popular neighbourhoods.
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    We're available from 8am to 10pm everyday 

    We know what it's like to live and work in London so we open later than most Agents. We taken an increasing number of enquiries from 6-10pm. That's why we're available late and at weekends. 

    Marketing Property 

    Knowing the type of people who live and want to live in different neighbourhoods allows us to target our marketing accurately and find the right tenant, fast. 

    Committed, professional people 

    Our people are trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    A London brand 

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. 

    Fully regulated  

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman Scheme and fully supports the Association of Residential Letting Agents (ARLA) code of practice.
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    Magic Moments

    Felicity J Lord supports the Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Felicity J Lord, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk

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Landlords
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    Finding your perfect tenant
    The perfect tenant gets you the best price in a time frame that works for you. Everything we do is geared to finding the perfect tenant for your home.
    Here are four reasons to work with us when letting your home
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    We know and love London

    When you instruct us to let your home we'll use all our insight into London's neighbourhoods and the people who love living in them to your advantage, finding you the perfect tenant, faster.

    We work longer hours than other Agents

    We know what it's like to live and work in London so we open later than most Agents so we're available between 8am and 10pm every day.

    Simply put, if you choose a traditional 9-5pm Agent, you may well be missing out on the perfect tenant. We'll make sure you don't.

    Our marketing know-how

    Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right tenant, fast.

    Of course we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect tenant. We know the papers and magazines and websites your perfect tenants read, so your home will be visible in there too. Good design, professional photography and carefully chosen words mean that when the perfect tenant sets eyes on your home, we make sure it makes a great impression.

    Our people know how to find the perfect tenant

    Our people work with one aim in mind - finding the perfect tenant for your home and securing the best possible price.

    They're trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keep the process from instruction to completion moving smoothly.

    Peace of Mind

    ARLA

    Felicity J Lord fully supports the Association of Residential Letting Agents (ARLA) code of practice.  Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times.

    NALS

    Felicity J Lord is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.

    SAFEagent

    Felicity J Lord is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes.

    The Property Ombudsmen

    Felicity J Lord is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

    Office of Fair Trading

    The OFT makes sure that estate agents such as Felicity J Lord act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.

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Tenants
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    If you're looking for your next home, why should you keep looking with us?
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    Our brand attracts great properties

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. That's why so many characterful properties in London's popular neighbourhoods find their way onto our books.

    Because we work longer hours

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late on weekdays and weekends.

    Because our people are serious property professionals

    They work with purpose and intelligence to see letting through to a happy conclusion. They love what they do because they rent great homes, in great places.

    We can help you find the perfect property

    Our team will help you navigate hundreds of available properties to find the perfect one for you. Contact them on 02080121466

    Fully regulated

    Felicity J Lord is a founding member of  SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.

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Meet the team
  • Introduction

    Felicity J Lord Bow

    T: 0208 983 3669

    E: bow@fjlord.co.uk

    Facebook: Bow Felicity J Lord Lettings

    Twitter: @BowletFJL

  • Team Member

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    David Knowles - Managing Partner Lettings
    Contact David via email at david.knowles@fjlord.co.uk
  • Team Member

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    Mariella Petralia - Lettings Area Director
    Contact Mariella via email at mariella.petralia@fjlord.co.uk
  • Team Member

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    Bobby Andrews - Lettings Manager

    Call Bobby on 0208 983 3669 or email bobby.andrews@fjlord.co.uk

  • Team Member

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    Jermain Thompson - Lettings Negotiator

    Call Jermain on 0208 983 3669 or email jermain.thompson@fjlord.co.uk

  • Team Member

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    Hannah Payne - Lettings Negotiator

    Call Hannah on 0208 983 3669 or email hannah.payne@fjlord.co.uk

  • Team Member

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    Sophie Pater - Senior Lettings Administrator

    Call Sophie on 0208 983 3669 or email sophie.pater@fjlord.co.uk

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    644/646 Mile End Road,
    London,
    E3 4LH

    Telephone us

    Letting: 020 8012 1466  Local call rate

    Email us

    Contact us

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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Friendly, helpful and enthusiastic at all times
      I can only say that the staff at Felicity J Lord are friendly, helpful and enthusiastic at all times. The team at the Bow branch is professional and knowledgeable. They kept in touch throughout the tenant search and make you feel they genuinely care. Always return calls and chase up on your behalf. I really can't recommend them enough, we were very happy with the service we received.

      Heiko Meyer, March 2016
    • Landlord Testimonial

      Impressive speed and efficiency. 10/10
      This is the second time that I have used Felicity J Lord. On both occasions I have been very impressed with the speed and efficiency of the service that I have received; they have offered competitive rates, secured professional tenants for my property in a very short period of time, and have always been at hand to answer any query that I may have. Very happy with the 10 out 10 service that I have received that they provide.

      Nisa Kausar, February 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Diligent and professional. Highly recommended
      I just wanted to drop you a line to thank you for work in helping both Megan and I in obtaining the above mentioned flat. Your diligence and professionalism were evident throughout and you remained entirely impartial to protect both the landlord and tenants, in my opinion. Without your involvement I have no doubt that we will still be firing shots back and forth with the landlord. It is important we have an agent whom is helping both parties and you certainly did more than you had too in order to resolve issues quickly and efficiently. I certainly will be recommending you to other friends and colleagues going forward. Although no doubt when my current tenancy comes to expiry in September I will be approaching you to help find my new home for my next adventure.

      Mitesh Mistry, May 2016
    • Tenant Testimonial

      Exceptional. Always willing to go the extra mile
      I recently moved to the UK from Germany and was searching for a property. Having seen many properties and met many agents I got in touch with Felicity J Lord and was introduced to Hannah and, to keep things simple, it was quite simply a great experience. Hannah was a very polite and an absolutely reliable contact for me, always there at any time. She behaved with complete professionalism and was always willing to go that extra mile. In the past I have lived several countries so that I can tell you that her service and behaviour was, and is, exceptional. Whilst in London I have met round about eleven agents introducing their properties and Hannah was the only agent who created a pleasant atmosphere whilst selling the property in a reputable way.Moreover, Hannah took her time to provide a full client service package, always checking how I was or whether there was any change to my requirements. In addition to this she also solved my problem of a much needed parking space, especially as another agency who promised one had let me down. I really cannot thank Hannah enough.As an expat of Deutsche Bank I am in a regular contact with other colleagues all around the world as well as London and due to my experience. I will definitely recommend both Felicity J Lord and Hannah. Hannah also received great feedback from my new landlord; she is most definitely a credit to your company.

      Alexander, March 2016
    • Tenant Testimonial

      I am very happy with the advice you gave me
      My overall experience has been good. I was very happy with the advice and the suggestions you provided to me in making this decision about the property. You may also be aware that I have recommended both you and Felicity J Lord to some of my other colleagues. I have given them your contact details for them to pursue. I hope to have a continued relationship with you and your firm for all my property requirements.

      Ashish Paul, April 2015
    • Tenant Testimonial

      Made us feel completely comfortable. Great service
      Our recent experience with Felicity J Lord has been great. Our agent, Alketa, was truly exceptional, she was one of the reasons why we chose this home. Since the first visit, Alketa made us completely comfortable, she understood our doubts and concerns and she helped us a lot, even after we moved to the flat.So far, working with Felicity J Lord has been a very positive experience, we have no doubts that if we ever need to move again, we will come back to them.

      Tomás Rito, February 2015
    Contact us

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