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About Us
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    We are an independent, family-owned Estate Agent. Our people work with commitment and professionalism with a single aim - finding the perfect tenant their perfect home. We're very much a London agent with branches in London's most distinctive, popular neighbourhoods.
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    We're available from 8am to 10pm everyday

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late and at weekends. 

    Marketing property 

    Knowing the type of people who live and want to live in different neighbourhoods allows us to target our marketing accurately and find the right tenant, fast. 

    Committed, professional people 

    Our people are trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    A London brand 

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners


    Fully Regulated


    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.
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    Magic Moments

    Felicity J Lord supports the Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Felicity J Lord, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk

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Landlords
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    The perfect tenant gets you the best price in a time frame that works for you. Everything we do is geared to finding the perfect tenant for your home. 

    Here are four reasons to work with us when letting your home.
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    We know and love London 

    When you instruct us to let your home we'll use all our insight into London's neighbourhoods and the people who love living in them to your advantage, finding you the perfect tenant, faster.

    We work longer hours than other Agents 

    We know what it's like to live and work in London so we open later than most Agents so we're available between 8am and 10pm every day. 

    Simply put, if you choose a traditional 9-5pm Agent, you may well be missing out on the perfect tenant. We'll make sure you don't. 

    Our marketing know-how 

    Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right tenant, fast. 

    Of course, we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect tenant. We know the 'papers and magazines and websites your perfect tenants read, so your home will be visible there too. Good design, professional photography and carefully chosen words mean that when the perfect tenant sets eyes on your home, we make sure it makes a great impression. 

    Our people know how to find the perfect tenant 

    Our people work with one aim in mind - finding the perfect tenant for your home and securing the best possible price. They're trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keep the process from instruction to completion moving smoothly.  

    Peace of Mind 

    ARLA  

    Felicity J Lord fully supports the Association of Residential Letting Agents (ARLA) code of practice. Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings in the UK, ensuring member agents adhere to strict codes of practice at all times.
    NALS 

    Felicity J Lord is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress. 
      
    SAFEagent 

    Felicity J Lord is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes. 

    The Property Ombudsmen 

    Felicity J Lord is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. 

    Office of Fair Trading 

    The OFT makes sure that estate agents such as Felicity J Lord act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.
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Tenants
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    If you're looking for your next home, why should you keep looking with us?
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    Our brand attracts great properties
    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. That's why so many characterful properties in London's popular neighbourhoods find their way onto our books. 

    Because we work longer hours 

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late on weekdays and at weekends. 

    Because our people are serious property professionals 

    They work with purpose and intelligence to see letting through to a happy conclusion. They love what they do because they rent great homes, in great places. 

    We can help you to find the perfect property Our team will help you navigate hundreds of available properties to find the perfect one for you. Contact them on 020 7093 1600 or www.fjlord.co.uk

    Fully regulated 

    Felicity J Lord is a founding member SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a memebr of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.
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Meet the team
  • Introduction

    Felicity J Lord Canary Wharf Lettings

    T: 0207 093 1600

    E: docklands.lettings@fjlord.co.uk

    Facebook: Canary Wharf Felicity J Lord Lettings

    Twitter: @CWLettingsFJL

  • Team Member

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    David Knowles - Managing Partner Lettings
    Contact David via email at david.knowles@fjlord.co.uk
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    Anthony Szabo - Area Director Lettings
    Contact Anthony via email at anthony.szabo@fjlord.co.uk
  • Team Member

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    Clare McHugh - Lettings Area Director

    Call Clare on 0207 093 1600 or email clare.mchugh@fjlord.co.uk

  • Team Member

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    Maria Reynolds - Lettings Manager
    Call Maria on 0207 093 1600 or email maria.reynolds@fjlord.co.uk
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    Anni Penttinen - Senior Lettings Negotiator
    Call Anni on 0207 093 1600 or email anni.penttinen@fjlord.co.uk
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    Josh Smith - Lettings Negotiator
    Call Josh on 0207 093 1600 or email joshua.smith@fjlord.co.uk
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    Kerry Breen - Lettings Negotiator
    Call Kerry on 0207 093 1600 or email kerry.breen@fjlord.co.uk
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    Misha Lyons - Senior Lettings Administrator

    Call Misha on 0207 093 1600 or email misha.lyons@fjlord.co.uk

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    22-23
    Harbour Exchange Square
    London
    E14 9GE

    Telephone us

    Letting: 020 8012 4414  Local call rate

    Email us

    Contact us

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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Ensured an optimal outcome in all areas
      Clare and her professional team have been extremely attentive to my needs as a landlord. From the point of identifying a suitable tenant to taking care and advising on matters in regards to the tenancy, they have been engaging and have ensured for an optimal outcome in all areas. I would not hesitate to recommend their service to anyone in the Canary Wharf area. Their pricing is competitive and their ability to place a suitable tenant in an efficient way is extremely appreciated. I am very happy with the service thus far and look forward to their continued efforts in maximising value of my investment property.

      Clarence Kolandayan, January 2016
    • Landlord Testimonial

      Exemplary work. Made sure everything ran smoothly
      I am writing in respect of the service received from both Annie and Misha from your lettings team. Both Annie and Misha were involved in a trying to find new tenants for our property where the existing tenants were being allowed to leave their tenancy early. This in our opinion involved more than a normal letting as there was the added complication of having to coordinate at very short notice the moving out of the existing tenants to meet the required occupation date of the new occupants. This was achieved with much hard and exemplary work from both Annie and Misha to make sure all ran smoothly. We would have no hesitation in using your office for future lettings.

      David Burack, April 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Closed the deal within 24 hours. Thanks once again
      I have only nice words to describe the experience of renting through your agency and the way you have supported the process. You are very kind and attentive which is appreciated; when, as a customer we need to share personal details such as where and how we want to live. The whole renting process has been very quick so far and in 24 hours we closed the deal with the landlady, which is also an achievement on your side. Looking forward to meeting you soon for the contract and handover for this property. Thanks once more.

      Rafael Diaz Rios, August 2015
    • Tenant Testimonial

      A comprehensive and clear, enthusiastic service.
      Great to get this opportunity of giving you feedback as overall I am very happy with all your help and really appreciate all you have done. The service you provided is very comprehensive and clear, which was very good during the process of renting this house. I especially like the enthusiasm you have shown, as it made me feel very welcomed and I could always ask you anything that was confusing. Also, there was a natural feeling of trust when talking to you. This is particularly important for me because this is the first time I have looked to a local agency to rent house. It was a really nice experience having your help. Thank you very much.

      Leo Zhao, August 2015
    • Tenant Testimonial

      Extremely knowledgeable. Brilliant communication
      Annie was particularly helpful when it came to us choosing our property. I viewed on a Tuesday evening, had an offer accepted the next morning and the paperwork sent over by Wednesday lunch time. She arrived on time, was extremely knowledgeable about the property and was able to go over paper work after hours. The communication between myself and her was brilliant and every little bit of information was chased up to make sure we could move in as soon as possible into our desired property. We were moved in on the Friday afternoon. I would highly recommend Annie to someone I know looking for a property to rent or buy and will most likely use Felicity J Lord when I am next looking to move.

      Benjamin Daviison, June 2015
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    Disclaimer

    The content on this Microsite has been uploaded by Felicity J Lord, Canary Wharf Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Felicity J Lord, Canary Wharf Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Felicity J Lord, Canary Wharf Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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