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Fraser Lake Ltd
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    We manage over 200 residential rental properties across the North East and also provide a tenant find service for Owners who prefer to self manage.  We have recently launched our Sales department and we are keen to market your properties. We offer competitive fixed sales fees. At Fraser Lake we feel the key to a successful business relationship is flexibility and honesty. Being a local independent family run business, we take our responsibilities very seriously and our aim is to provide our customers with peace of mind in knowing that their rights are protected and obligations exercised in the most efficient and pro-active way.
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    We have been managing private residential properties since 1989 and have a substantial and diverse portfolio. We will treat the management of your property as we would if we owned it ourselves, whilst tailoring our service to your specific needs and requirements.
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    We have recently undertaken a survey of the time that our tenants have been with us in the same property. 60% have been in the same property for between 12 months and 4 years, with a further 22% over 5 years. We believe that this speaks volumes and endorses our careful vetting procedure and attentive management of our landlords' properties.
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    We provide a variety of services including:
    • · Full management
    • · Tenant finding
    • · Advertising including Rightmove,  The Journal Homemaker & our own website
    • · Full in house vetting
    • · Provision of necessary paperwork
    • · HMO expertise
    • · Inventories
    • · Block Management
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    This comprehensive property management service gives the landlord peace of mind in knowing that their rights are being protected and their obligations exercised in the most efficient and pro-active way.
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    Moving home should be an enjoyable experience, and here at Fraser Lake we have worked hard to make sure that this is the case. From your initial enquiry, through to getting the keys to your new home, we make sure that we are clear and open with you, matching your needs to relevant properties. We charge a fixed admin fee to help you with budgeting, (£225 inc vat) and keep you up to date throughout the process. We will be accountable for the vetting of your application ourselves, and don't worry if your situation is not a straight forward one, we can usually find a solution. We take the time to go through the papers that you are signing and ensure that you fully understand the process. We offer an accompanied move in to ensure that you are happy with your property and how appliances work, and you are provided with a dedicated maintenance line should you have any problems once you have moved in. Our staff will be on hand by email, text, phone or personal visit to our office for any other questions you may have.
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  • Introduction

    Our team
    We are a family run business, and have a loyal hard working team.
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    Andrew Lake - Director
    Andrew has been in the property industry for 14 years. During that time he has been involved with the Gateshead Private Landlord Association, and has experience in dealing with most of the North East local Authorities. His knowledge covers all residential lettings and sales, and he is regularly sought out by Landlords of Houses of Multiple Occupation (HMO) due to his reputation for ensuring complex licencing requirements are adhered to, whilst achieving high occupancy rates. He personally deals with our Block Management customers and is always happy to share his knowledge and is very approachable.
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    Sheila Lake - Director
    Sheila joined the company in 2005. Her financial background put the business in a strong position for ensuring that an excellent structure is in place from the careful vetting of prospective tenants, right through to ensuring rent is received and paid out in a timely manner. Compliance is high on her list of priorities to ensure that our clients are properly advised and protected. We have a very low level of rental arrears due to the close management and approach to any problems that may arise. Her sales and Marketing knowledge has been invaluable in promoting both the properties that we market and the business. She has recently achieved NFOPP Level 3 award in residential lettings and property management (QCF).
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    Claire Robson- Branch Manager
    Claire has worked with Fraser Lake since 2007. She ensures the smooth running of the office, and gets involved in all aspects from initial marketing of our properties, through to efficient dealing with maintenance issues. Claire also has a financial background which is invaluable in her role.
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    Claire Dawson - Branch Coordinator
    Claire has recently joined Fraser Lake and is building her knowledge via both practical experience and studying for the NFOPP Level 2 qualification.  She is keen to help our clients and works hard to ensure that the expected level of service is maintained.
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    Julie Munn - HMO Officer
    Julie has been a member of our team for 10 years, and has seen the business change and grow during that time. She is well known and liked by our tenants, and has built up a strong knowledge of the Housing Benefit system and letting industry. She has recently become our  HMO (Houses Of Multiple Occupation) officer.  We have a high level of experience in this area and Julie ensures that they run smoothly and remain within the rules and regulations of this specialist sector of lettings.
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    Arch 5, Hymers Court,
    Brandling Street
    Gateshead
    NE8 2BA

    Telephone us

    Letting: 0191 687 0251  Local call rate

    Email us

    Contact us

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    Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      reliable, professional and diligent

      'Fraser Lake have managed our portfolio of 25 properties for over 10 years. We have always found them reliable, professional and diligent. We would have no hesitation in recommending them to either professional or private landlords'.

      Richard Walsh

    • Landlord Testimonial

      best service with good communications

      We have lived abroad for six years now and throughout that time Fraser Lake have let a property for us in Gateshead. We also let other property in the UK. There is no question in our mind that Fraser Lake offer the best service with good communications and have successfully re-let the property rapidly avoiding any long void periods whilst maintaining the quality of tenant.

      "Stuart & Zoe Palmer, Blantyre, Malawi

    • Landlord Testimonial

      head and shoulders above the others

      Having used other management agencies on the past, we consider Andrew and Sheila's team at Fraser Lake head and shoulders above the others, yet commissions and charges are set at reasonable levels so potential tenants are not put off by onerous management fees when initially renting a property".

       Malcolm Topping, Mexico

    • Landlord Testimonial

      friendly and approachable manner

      As the Landlady of a property in Gateshead I have found Fraser Lake very professional and always speedy and efficient at finding a suitable tenant for me. Their friendly and approachable manner has meant I have gone back to them each time I have needed a new Tenant and I wouldn't hesitate to recommend them.

      Louise Raine

    Testimonials from Tenants

    • Tenant Testimonial

      I would like to write a review of your business. I feel compelled to do so as I was so impressed by the professional and thorough service I received as a tenant of Fraser Lake. All issues at the rental property were resolved within 24 hours by friendly and efficient staff. Furthermore all monies were returned to me upon completion of the tenancy. I would not hesitate in recommending them as an agent to lease from. Regards Carys-Iona Lant
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    Disclaimer

    The content on this Microsite has been uploaded by Fraser Lake, Gateshead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Fraser Lake, Gateshead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Fraser Lake, Gateshead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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