Frost&Co, Poole

Testimonials from Landlords

• Landlord Testimonial

  Mr Moore

  
  

  Katie and her team have been managing my properties for over two years.

  
  

  I consider the Frost Lettings service to be second to none and particularly outstanding in the following areas: 

   ·They have found good quality long term tenants ·

   All paperwork and contracts have been professionally and promptly dealt with

   · Rents are collected and paid into my account promptly and I am notified by email

   · The team have sourced quality contractors quickly when problems have occurred and kept costs to a minimum

  
  

   In conclusion, I would recommend Frost Lettings services to any landlord who requires a professional, prompt and above all friendly service

• Landlord Testimonial

  The staff are friendly and efficient

  Mr and Mrs Trisconi

  
  

  We have been using Frost & Co Lettings for a number of years and thoroughly recommend them. 

  
  

   They have always been able to find suitable tenants listening to our criteria and consequently we have good tenants who normally stay with us for at least a year. 

  
  

  The staff are always friendly and efficient and manage to find new tenants within a short space of time so rarely is a property empty.

• Landlord Testimonial

  They are willing to go the extra mile

  R. Foulkes

  
  

  I have no hesitation in recommending Frost & Co. The service we have received has been exceptional. 

  
  

  All the staff are helpful, open and honest in the advice given and they could not have been more proactive and professional on our behalf - we have always found them to be a pleasure to work with. 

  
  

   I cannot praise them enough for the help they have given us over the years.; not only have they always managed to let our property very quickly, but whenever we have needed advice on finding good tradesmen for occasional repairs, they have provided a prompt and efficient response. 

  
  

  They are willing to go the extra mile that some other lettings agents don't seem to want to. They give a genuinely personal service. I would highly recommend them.

• Landlord Testimonial

  Katie was professional, flexible and proactive

  J. Hughes

  
  

  Having used various estate agents in different contexts, Frost & Co was a breath of fresh air in letting our property. Katie was professional, flexible and proactive without being pushy - highly recommended.

• Landlord Testimonial

  They are efficient and helpful

  Mr and Mrs Whitten

  
  

  We are very impressed with Katie Ticehurst as a letting agent, having first been aware of her in early 2000 when we dealt with her in previous firm.   She is efficient and helpful and have no hesitation in recommending their services.

• Landlord Testimonial

  Thoroughly satisfied with the services recieved

  A Clayton

  
  

  I have been thoroughly satisfied with the services that I've received from Frost & Co. The Tenants that you've provided us with have been exceptional; your communications have been excellent and your staff are always a pleasure to deal with. 

  
  

  I would have no hesitation recommending Frost & Co to other landlords.

• Landlord Testimonial

  Really impressed with the speed of the service

  S Gibbons

  
  

  I've been really happy with the service. I was really impressed with the efficiency and speed of service during the sourcing of a tenant and how hassle-free it's been for me. This has been especially important for me as I live overseas.

• Landlord Testimonial

  Excellent service with good communication

  R Telford

  
  

  We have used other letting agents over the years with varying levels of professionalism. However, Frost & Co have provided an excellent full management service with good communications between all stakeholders involved without any issues on prompt payments.

  
  

  I would highly recommend their services to future potential clients.

• Landlord Testimonial

  Prompt and efficient service

  S Pizzey

  
  

  We have been very pleased with Katie and her team. We'd definitely recommend them to others. Katie stands out in providing a prompt and efficient service. She always responds to queries straightaway and is on top of any issues that arise.

• Landlord Testimonial

  They guided us in the purchase of BTL property

  Suzanne Brixie and Alan Whitfield

  
  

  We have used Frost Lettings in Ashley Cross now for several years. They have always been very professional in finding suitable tenants for our properties. Additionally they have also guided us in the purchase of buy to let residences. We intend to continue to use their services and would highly recommend them. 
  

• Landlord Testimonial

  They competently let and manage my six properties

  C Derksen

  
  

  I have been using Frost and Co since 2014 and not only have they competently let out and fully manage my six properties they have also been willing to give helpful guidance and advice when needed.

• Landlord Testimonial

  They never fail to be punctual and professional

  Mrs Webb

  
  

  I have employed Frost & Co for a number of years to let and manage my property in Broadstone. 

  
  

  They have never failed to be punctual and professional and have introduced excellent tenants.

  
  

   Based on my own experiences I would not hesitate to recommend them to any prospective landlord.

• Landlord Testimonial

  Years of happy letting!

  K Fisher 

  
  

  Having used Katie and her team for many years I am always pleased to be able to recommend their unfaltering service. 

  
  

  A professional and thorough agency that succeeds in its promises and for me the stand out feature is Katie always makes the difficult things easy and hassle free. The knowledge and effort extended to find tenants and manage throughout the term are exceptional.

  
  

  Years of happy letting!

• Landlord Testimonial

  Frost provide a reliable and transparent service

  Mr and Mrs Land

  
  

  We have been using Frost to source our Tenants for a number of years and are impressed with their level of communication and vetting procedures. 

  
  

  The private rental sector has change dramatically in the last three years due to new legistlation. 

  
  

  We find Frost provide a slick, reliable and transparent service.

• Landlord Testimonial

  Staff are on top of ever changing legislation

  Mrs Harrington

  
  

  I was fortunate to meet the Staff of Messrs. Frost & Co. Lettings, under the Directorship of Katie Ticehurst, at the opening of their office in Ashley Cross. 

  
  

   I was very impressed with their professional attitude and, to date, have used their services on a Tenant Finding basis. Members of Staff are courteous, efficient and most importantly always up-to-date with the ever changing regulations required by a professional landlord. 

• Landlord Testimonial

  N Parkinson

  
  

  Having bought a property through Frost & Co which I intended to let out, I had no hesitation in looking towards their lettings department as I was suitably impressed by the level of service I had originally received. 

  
  

   Here I was introduced to Katie and her team and with their professional outlook they promptly marketed my flat and found me the most suitable tenant.

  
  

  Although I do manage the property myself, I am always encouraged to turn to Frost & Co's excellent lettings team should I have any problems or queries. 

  
  

  
  

• Landlord Testimonial

  I could not have wished for more from my agent

  G Aiken

  
  

  I can recommend Frost and Co in regard to finding a tenant for me in the Lower Parkstone area. They acted at all times in a truly professional manner and I could not have wished for more from my agent

• Landlord Testimonial

  I was delighted when they opened a lettings office

  Mr Jones

  
  

  I have been a client of Frosts for some time and was delighted when they opened the lettings office. I have nothing but praise for the professionalism and courteous manner. I also hear from my tenants that they have been treated in the same way.

• Landlord Testimonial

  Reliable, friendly and professional service

  Susie Richards

  
  

  I have used Katie and the Frost and Co team to find tenants for my property for a few years now They have always been so helpful and professional, and are always happy to help with anything I have needed in the past with regards to my tenants and property.

  
  

  Always a pleasure when talking to any of the team. The office itself is a lovely space to be welcomed in to also. Katie is always so helpful, efficient, and offers a reliable, friendly and professional service that I will continue to use

• Landlord Testimonial

  They are simply the best!

  G Watkins

  
  

  A few years ago I purchased a brand new rental apartment in Poole and with not living locally was keen to find a professional company to offer a fully encompassed service. 

  
  

   After speaking with a few others agents and then meeting with Katie is what evidently clear that the professional service her and her team at Frost and Co offered stood out head and shoulders above the rest. 

  
  

   Over the last few years nothing has been too much trouble for them, they offer an exemplary service, from securing vetted professional tenants, arranging repairs as and when necessary, liaising with local services, nothing is too much problem for them. 

  
  

  As a landlord I would recommend choosing Frost and Co to look after your rental property they are simply the best.

• Landlord Testimonial

  Fast, friendly and efficient

  Arlington UK

  
  

  We have used Frost & Co Professional Lettings for our local rental properties since 2014 and have never been disappointed with the service provided. 

  
  

  The properties have always been let quickly and this is down to the great marketing and helpful and friendly approach by each member of staff. 

  
  

  We will continue to use Frost & Co Professional Lettings and would highly recommend them to anyone looking for a fast, friendly and efficient service.

• Landlord Testimonial

  Moortown Developments

  
  

  We used Frost and Company's services for the letting of one of our properties in Poole. They were very professional, efficient and found a suitable tenant soon after being given the instruction. We would have no hesitation in recommending them and using their services again.

• Landlord Testimonial

  R Macpherson

  
  

  We would like to thank you for being such a supportive and professional agency working with us on our buy to let. You not only perform the necessary day to day requirements for legalities and communication with tenants but more importantly for us provide a sounding board for the various scenarios that arise, and provide sound advice based on you and your team's wealth of experience and it is here that we feel the value of your involvement. 

  
  

   We also feel you offer a fair hearing to both parties and we also know that, in terms of efficiency, we can rely on you to provide the high level of service that you have always promised, as that is what we have always experienced.

• Landlord Testimonial

  I value your services immensely

  Karen Morgan

  
  

  I am an expat landlord and it has always been stress free working with Katie and her team. I know my property is in good hands and they deal with any incident that arises. They are prepared to go above and beyond should the need arise which is very much appreciated since I am thousands of miles away.

  
  

   I would like to say that from my first instructions to you to let my property everything has run very smoothly as you and your team deal with everything.

  
  

   I would recommend your services to everyone. Your vetting of tenants is thorough and your reports for proposed tenants informative. Your knowledge of the local market is very valuable to me as I have not lived in the UK for many years.

• Landlord Testimonial

  Mr & Mrs Freegard

  
  

  We cannot recommend Frost & Co. Professional Lettings highly enough. We have used their letting and management services for several years and found them to be totally reliable, trustworthy, and professional at all times which has been a great comfort to us particularly as we are overseas clients.

• Landlord Testimonial

  Mr and Mrs Bowra

  
  

  We have used Frost as our managing agent for a few years now and have found them to be extremely helpful and efficient. They have completely taken the stress out of renting out our property

• Landlord Testimonial

  Dr Reichl 

  
  

  We have used Frost & Co as our letting agents for almost 2 years. During this time our 2 properties have been constantly let.

  
  

  Frost & Co have always dealt with any issues that either we or our tenants had promptly and efficiently.  

  
  

  We recommend them without reservation as letting agents.

Testimonials from Tenants