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User Guide

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    Established in 1958 Goadsby is widely acknowledged as one of the leading Independent Estate Agents in the South with an extensive network of 18 lettings / sales offices & 2 commercial offices spread throughout Dorset, Hampshire and Wiltshire. Today Goadsby remains independent and continues its commitment to professionalism and customer care.

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    As one of Southampton's leading estate agents, Goadsby specialise in both sales and lettings, with a reputation for outstanding customer service and bespoke marketing.

    From our office on London Road we cover a broad range of areas to include: from Rownhams to Netley and up to and including Chilworth.

    Leading the way with innovations to ensure the best possible marketing for your property, we offer services at the forefront of modern technology: Bespoke brochures, floor plans on all listings, professional photography, video tours, multi-listing to neighbouring Goadsby branches and guaranteed exposure of your property in our High Street window.

    The office is supported by our network of 17 residential sales offices, 13 letting departments and 2 commercial offices including those in nearby Eastleigh, Chandlers Ford and Winchester whilst being open 6 days a week with full-time, experienced and trained negotiators. So whether you are a buyer, seller, landlord or tenant you can be assured that Rob, Laura and their teams have the necessary knowledge and experience to guide you through your property transaction.

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User Guide

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WHY USE GOADSBY?

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    Goadsby are the largest independent letting agent within Dorset, Hampshire and South Wiltshire offering lettings across their entire network with dedicated management teams in 13 locations.

    INTRODUCTION TO GOADSBY LETTINGS

    • Goadsby look after over 3000 rental properties
    • On average we conduct over 250 viewings a week
    • We agree over 2000 lets a year
    • We negotiate over 1600 extensions a year
    • Dedicated Centralised Property Management Department
    • Goadsby employ approaching 70 specialised lettings staff
    • We are open 6 days a week
    • A Member of RICS

    Whether you are looking to invest in your first buy to let property or already have a large portfolio your investment properties are most likely to be one of your largest assets. With ever changing and increasing legislation it is essential that you use an experienced and established letting agent to look after your property.

    Goadsby have over 65 years experience and we feel we are well placed to offer landlords the best advice and also keep them updated on the latest legislation.

    • Excellent Reputation - As a core policy Goadsby is committed to offering high levels of service and professionalism. You will see numerous testimonials as you progress through our website.

    • 17 Branch Network with 13 Lettings Departments - Our extensive and computer linked branch network ensures Landlords properties attract maximum exposure.

    • Legislation - Your property needs to be compliant. Goadsby will ensure you are kept informed of the latest legislation.

    • Photography and Floorplans - Property particulars are produced and will be displayed online to include photographs and floorplans at no extra cost. Research shows floor plans attract higher numbers of hits on websites and generate more viewings. Professional photography if appropriate can be undertaken at an additional cost.

    • Service Levels - To enable us to tailor our service to your individual needs, we have designed 4 distinct service levels ranging from 'Tenant Find Only' to 'Fully Managed'.

    • Advertising - In addition to exposure in local media your property will be listed on Rightmove, On the Market and Goadsby.com.

    • Referencing - To offer landlords greater security and peace of mind, Goadsby do not outsource the referencing of tenants but run in house reference checks for you to view and approve.

    • Dedicated property management department - To ensure property maintenance is efficiently managed, Goadsby have a dedicated property management team. This team will deal with maintenance issues, contract renewals, tenancy terminations and deposit negotiations.

    • Peace Of Mind - Goadsby are members of both RICS and the redress scheme:- 'PRS, Property Redress Scheme'.

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User Guide

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WHY USE GOADSBY?

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    • Goadsby has a strong pedigree and since 1958 has become a leading independent estate agent in the area. The directors as the owners of the business maintain a hands on role and will be found within their branches upon a day to day basis. They together with their experienced and well trained management team have detailed knowledge of the residential property market and will offer both landlords and tenants alike confidence that they have a professional advisor at their side. With approximately 70 specialised lettings staff our teams will not only assist you in finding a suitable property but will guide you through the process.

      • Established over 65 years
        Goadsby are a well established and reputable local independent letting agent with specialised lettings staff.

      • Excellent Reputation
        As a core policy Goadsby is committed to offering high levels of service and professionalism, you will see numerous testimonials as you progress through this site.

      • Trained, experienced and enthusiastic staff
        Our staff have excellent local knowledge and are kept up to date with the latest legislation through both in house and external training.

      • 17 Branch Network with 13 Lettings Branches
        One of our key strengths is our branch network and all offices enjoy an interlinked computer system enabling each access to all properties. This means that we can keep tenants fully appraised of suitable property from across our network

      • Opening times
        Our offices are open 6 days a week and viewings can be conducted until 5:30pm week nights and to 5.00pm on Saturdays

      • Deposit
        The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a government-backed tenancy deposit scheme. Goadsby protect tenant deposits using the Tenant Dispute Service.

      • Dedicated property management department
        To ensure property maintenance is efficiently managed, Goadsby have a dedicated property management team. This team will deal with maintenance issues, contract renewals, tenancy terminations and deposit negotiations.

      • Peace of mind
        Goadsby are members of both RICS and the redress scheme:- 'PRS, Property Redress Scheme'

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Meet Our Principals

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    Laura Digby - Associate Director
    Laura joined Goadsby in 2008 as the office administrator for the Southampton office, giving support to the busy lettings department. The student market is Laura's speciality dealing with hundreds of students each year. In 2010 Laura was promoted to Administration Manager and more recently to Associate Director and currently ensures the smooth running of the whole department. Laura has lived in Southampton since 1998 and likes to read and go out for meals with her husband in her spare time.

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     James Dennett - Joint Managing Director
    James joined Goadsby in 1989 operating in Residential Sales. He is responsible for running the company's Residential Land Division and our seven most Eastern sales offices and was promoted to Joint Managing Director (Residential) in 2018. Having dealt with local, regional and national developers over many years he has an extensive knowledge of the market place and the requirements of homeowners, landowners and developers alike. James lives in Bournemouth and is married with 3 children.

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    Mark Sanderson - Lettings Director
    Mark joined Goadsby in 2005 after returning from travelling round the world. He started as a trainee negotiator in Bournemouth and has progressed to Director overseeing the Residential Lettings Department. He uses his teaching experience to run the training courses for our new lettings recruits. 
    Mark enjoys spending time with his wife and 2 children and plays basketball for the Bournemouth Razors competing on a regular basis all over Dorset.

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    Rob Ward - Associate Director
    Rob brings a wealth of knowledge and experience to the existing team in Southampton. He was brought up within a military family but during his informative years he enjoyed a career on cruise ships often sailing in and out of Southampton, working within hospitality. During this time Rob not only travelled the world but he developed an understanding of customer's needs. Rob joined Goadsby in 2004 and since that time has built a strong reputation for his attention to detail and is very passionate about what he does. His primary aim is to deliver his clients with honest and realistic advice at all times.
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    User Guide

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    What our customer think......

    Testimonials from Landlords

    • Landlord Testimonial

      seamless onboarding and tenancy finding service
      Freddie provided a seamless onboarding and tenancy finding service, and now we look forward to hassle free lettings management moving forwards. Really good experience to date and super responsive throughout.

    • Landlord Testimonial

      We have always had prompt and excellent service
      Goadsby have managed our property for a number of years. We have always had prompt and excellent service. When our last tenants left, leaving the property in a state of considerable disrepair, Goadsby gave us support and advice and put us in touch with companies able to undertake refurbishment. They then speedily arranged new tenants. We are very happy with the service we have had

    • Landlord Testimonial

      Always a very professional and efficient service
      Goadsby Estate Agents have dealt with letting properties for us over many years and have recently sold one of these properties on our behalf. Always a very professional and efficient service. We highly recommend them.

    • Landlord Testimonial

      Able to rent out our flat within 2 weeks
      Able to rent out our flat within 2 weeks. Everything was explained fully and everything run very smoothly. Happy with everything so far. Freddie is very helpful and it was great working with him.

    • Landlord Testimonial

      excellent team in the lettings department
      Having worked with Laura and her excellent team in the lettings department of Goadsby for many years, working with Simon and Mandy in sales has been an equally professional experience. Using their expertise to keep a sometimes slow process on track has been invaluable, most importantly keeping all parties involved updated on a regular basis. Thank you.

    • Landlord Testimonial

      Absolutely excellent!
      Goadsby, Southampton has taken care of renting my flat for me for many years while I am living and working abroad. I cannot speak highly enough of their professional and friendly service. Absolutely excellent! Recently, I had to update my flat before a new tenant moved in. Freddie and his team had arranged painting, new carpets and electrical work as soon as I gave the go ahead. Freddie updated me constantly and patiently and swiftly answered my endless emails. Tom, Laura, Rebecca and Stacy all contribute to a smooth experience. It's a joy to work with the Goadsby, Southampton Office and very reassuring to know I can rely on them 100% to take care of all issues regarding my flat. A big thank you to all of you!
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