simply outstanding from start to finish
I thought I would drop you a line in regards to the recent purchase of our 1st flat on Ravensbury road. I understand you maybe Cormac's manager, so, best person to send this too! In this day and age praise is not always shown and sometimes, estate agents come with a bad reputation! I have to say Cormac was simply outstanding from start to finish. On our first meeting, he showed us 4 flats, and of those 4, we would have happily put in bids for 3 of them, the 4th flat was nice but the other 3 blew that one away!
He understood our brief and didn't try to 'up sell' out of our budget or offer things that were close to our brief and try to do the 'cross sell'. All the way through the offer process he guided us 'freshers', in the purchase of a property, with great advice and no question was too small for him to help us. When we were getting to the business end he managed our expectations and sometimes when we were frustrated, he calmed the situation and made us see sense and explain the situation and why these things take time. Even when he was out of the office on annual leave, he would answer emails and go above and beyond the call of duty. We are 5 days into our new purchase and we couldn't be happier. When people ask that age old question of, Oh, How was the purchase? and how were the Estate Agents, with that look of - am sure it was painful - I have only great things to say about Cormac & Hamptons and the way he represented Hamptons with professionalism at all times. Moving forward in the world of purchasing property, I will have to say a call to Hampton's will be the first phone call we will make. Also, many thanks for your help on the advice and guidance on the leasehold etc. Kind Regards Tom