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User Guide

Title

  • paragraph

    Hanover Residential
    A Boutique Estate Agency with a Bespoke Approach

    Founded in 2006, we at Hanover have quickly earned a reputation for outstanding service, absolute professionalism and uncompromising integrity.

  • paragraph

    St John's Wood Office
    Started by Jason Goldstone, our boutique agency has risen to a position of trust amongst a sea of corporate agencies; our independence and accessibility a welcome change of pace from our often inflexible competitors.

  • paragraph

    Peace Of Mind
    As members of the National Association of Estate Agents, Association of Residential Letting Agents and The Property Ombudsman, we operate to the highest of industry standards. This ensures that every client receives a highly professional service.

  • paragraph

    Personal Service
    We are genuinely passionate and enthusiastic for every instruction we undertake; with the Director of Hanover being available and active in the entire process. Our belief is that our availability and involvement is the key to our success. Having identified the need for a different approach to Estate Agency, we are proud of our growth; growth fuelled by our customer's satisfaction, our professionalism and our attention to detail.

  • paragraph

    Industry Expectations
    image cannot be displayed
    For your utmost peace of mind we are members of NAEA and ARLA Propertymark, The Property Ombudsman and Propertymark's Client Money Protection Scheme.
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User Guide

Title

  • paragraph

    Achieving The Best Possible Results.
    Residential lettings is one of the most vibrant property sectors and we have a continuous demand for high calibre properties.

    Our proactive approach and customer focus has seen us establish links with numerous investors, relocation agents, corporate clients, embassies and other professional institutions, increasing our client base beyond that of a traditional independent Estate Agency.

    As a leading independent Estate Agency, Hanover are uniquely qualified to offer a genuinely bespoke service to landlords, unrestrained by the corporate approaches of our immediate competitors. 

    Our flexible approach, alongside our tailor-made marketing strategies designed in conjunction with our clients, ensure a successful tenancy; providing the most appropriate tenant at the best possible rent while minimising void periods.
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User Guide

Title

Guide To Renting

  • paragraph

    What You Need To Know
    • Decide in advance how much you can comfortably afford each month
    • Remember, in all probability you will also be responsible for the bills such as council tax, gas, electricity & water rates.
    • Rent is calculated on a calendar monthly basis i.e. 12 equal payments throughout the year.
    • Before commencement of a tenancy, we use an independent credit check agency to carry out background checks on all prospective tenant(s) A good track record, proof of income & ability to pay the rent is required. 
    • You will be required to pay a deposit normally equivalent of one months' rent weeks and the first months rent itself in advance in cleared funds prior to the commencement of the tenancy.
    • Upon acceptance of an offer you will be required to pay a holding deposit equivalent to one weeks rent within 24 hours. Once the transaction commences this amount becomes part of the advance rent & deposit monies required as above.
    • Only the persons named on the tenancy agreement may reside at the property, You must tell us in advance if you have children, pets and whether or not you smoke otherwise you will be in breach of your tenancy agreement if you fail to disclose beforehand.

    The Property

    Decide what type of property you want and where and when?

    • Decide on the basic requirements of the type of property that you need and want. (see list below) before you start your search).
    • Make a note of what's really important to you.
    • What furnishing do you really need?
    • What areas will you consider? - Important things to consider are transport, accessibility to work, close proximity to family & friends, shopping facilities, schools etc.
    • Let us know the earliest date you can 'take' the property from. You don't have to necessarily move in straightaway but you will be responsible for the rent & outgoings etc.

    Tip ! - The more flexible you are with moving dates, furnishing & areas etc. the greater your choice of property

    Type & Size Of Property? - Properties come in all shapes and sizes, but your choice will be either a flat or house. When choosing think of your lifestyle i.e. if you enjoy late evening entertaining it's probably not a good idea to have a first floor flat with neighbours underneath.

    • If flat (ground ,first or top floor etc.)
    • House (semi-detached, terraced etc)?
    • Type of road ? (busy, quiet etc.)
    • Older style property or new-build? (older style properties can have features and bigger rooms etc.)
    • Minimum number of bedrooms? (doubles or singles?)
    • Number of reception rooms? (separate rooms or open plan etc.)?
    • Is a garden or outside space necessary?
    • Is a Garage or Off-Street Parking Essential?

    Don't forget to register your details immediately. If your requirements change, or you are no longer looking, don't forget to tell us or click the unsubscribe link.

    Once you have decided what you want - Start Viewing!

    Once registered, you will be contacted with available property by email, phone or text. It is a good idea to view at the earliest possible opportunity to avoid missing out. When you have viewed a property it is really important that you tell us what you think about it as soon as possible. Help us to help you, that way we can avoid sending you unsuitable properties. Don't forget to visit http://www.hanover-residential.co.uk N.B. If you have provided us with your email address you should be receiving regular email updates, please check your computers junk mail settings. If you are still not receiving email updates contact us immediately to advise.

    Tip! View during the day not just in the evening!

    Offers

    Agreeing a rental or making an offer

    You will know what the right price is to offer by comparing other properties that you have viewed. Good rental property go fast! Most landlords are prepared to negotiate within reason; however, negotiation if any, will be dependent on your status, requirements and earliest 'move date'.

    Offer Accepted in principle

    This is the point where you will be required to pay a deposit and administration fees to and complete the appropriate application forms and provide us with evidence of formal identification to enable us to process your application. Please make sure your employer/accountant/former landlord returns these completed forms ASAP.

    Once the background checks have been completed (normally 5 working days) you will be notified. The appropriate tenancy agreement will be drafted and an inventory prepared for your approval and signature. Once this has been prepared you will be advised to transfer the balance of monies owed and invited in to sign and complete the contractual formalities.

    Don't forget to contact your preferred gas & electricity supplier in advance.

    Tenancy

    Move In Day

    On the agreed day & time of commencement we will arrange for you to either collect the keys from our office or by meeting the landlord at the property.

    During the Tenancy

    As tenants, you are responsible for the upkeep of the property, in the event of any damage of maintenance issues the landlord must be contacted at the earliest opportunity. It is your responsibility to check & replace light bulbs & blown fuses, please check that gas & electricity are being provided and that appliances are switched on before requesting maintenance visit otherwise you will be financially responsible for unnecessary all out charges etc.

    IMPORTANT NOTE - FOR ALL MAINTENANCE ISSUES, YOU MUST AT THE EARLIEST OPPORTUNITY CONTACT THE LANDLORD DIRECT UNLESS THAT YOU HAVE BEEN FORMALLY ADVISED THAT HANOVER ARE APPOINTED AS MANAGING AGENTS.

    Should the property of furnishings & fittings be damaged or repair or maintenance be required then the landlord (or Managing agent if appointed) must be given reasonable opportunity to respond. Should you contract a trades person direct you will be responsible for payment which may not be recoverable from the landlord.Under no circumstances are you allowed to withhold rent otherwise you will be in serious breach of your contractual obligations and may be evicted.

    Ending the Tenancy

    Should you not wish to extend the tenancy you must serve the appropriate notice in writing the relevant office at the earliest opportunity of your intentions. As per the terms of your contract Hanover are to be allowed reasonable access in the last 4 weeks of the tenancy for the purpose of accompanied viewings of other prospective tenants.

    Don't forget to set up mail redirect for each and every tenant to their new forwarding address at least two weeks beforehand. You can do this online at postoffice.com of at your local post office.

    On the final day you will be required to surrender possession of the property in a clean undamaged condition as per the terms of contract along with the inventory. Failure to do so may jeopardise the return of your deposit monies.

    Extending the Tenancy

    Should you wish to extend the tenancy contact Hanover at the earliest opportunity, terms will be reassessed by all parties, any new party joining the tenancy will have to be vetted and an administration fee payable for each additional new person.

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User Guide

Title

Our Team

  • Introduction

    At Hanover we feel that our people are our most important asset.

    As the face of our business, our long-standing, mature team are valued for their experience as agents and as people; each carefully selected for their professionalism, their integrity and their knowledge of the market and the local area.

    Reassuringly, our programme of reward and careful recruitment mean our staff stay with us, often long enough that a buyer of a home will sell through the same staff member some years later. In a transient industry, the stability and maturity of our staff often make the difference to our clients during what can be a testing and stressful process.

    Significantly, all our members of staff are are based in our St John's Wood and West End offices, meaning key decisions are made in-house and with minimal delay.

  • Team Member

    image cannot be displayed
    Email
    Courtney Freeman
    Residential Lettings
    courtney@hanover-residential.com
    020 7722 2223
    07525 106 625

  • Team Member

    image cannot be displayed
    Email
    Sam Jones
    Residential Lettings
    sam@hanover-residential.com
    020 7722 2223
    07525 115 160
Contact us
    User Guide

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      Hanover Residential has proved to be a very good choice to help with the letting of our property in St John's Wood. They have excellent knowledge of all property movements in the area and were actually recommended by the porters at our block, with whom Nicole has established a very good working relationship. Nicole maintains very good communications between us as landlords and our tenants, so that any problems are speedily resolved. We are very happy to recommend Hanover as a letting agent.
      Wendy Daud

    • Landlord Testimonial

      Nicole of Hanover Residential was recommended by the porters of our building and from the word go, she took charge. Nicole and her team's professionalism, localised knowledge, personalised attention and expertise helped with the letting of our property in St. John's Wood, thus ensuring we had made the right investment. Without hesitation, we would definitely recommend the firm whenever possible.
      Ravi Prasad

    • Landlord Testimonial

      It is our experience that the first contact at a company provides the initial impression.Hanover Residential instilled confidence in us from the beginning. Their overall understanding of our requirements, their efficiency, politeness and enthusiasm put them at the top of their field. The exceptional service provided, both in sales and rental, made buying and renting painless.
      Mr & Mrs A Pantelli

    • Landlord Testimonial

      After dealing with a number of agents, it was a pleasant surprise to come across Hanover Residential. I would definitely use Hanover Residential again or recommend them to friends.
      Natasha Andreicheva

    Testimonials from Tenants

    • Tenant Testimonial

      We were very fortunate to work with Hanover Residential to find our current property. After having worked with several agents, Nicole Shaffer was just what we needed: she was helpful, understood our needs, patient and provided excellent advice. Nicole kept in touch on a regular basis, was quick to make appointments; she was really on top of it without pushing. I felt a great deal of trust when working with her. I would definitely recommend Nicole and Hanover Residential if you are looking to rent a property.
      Ms Van Der Linden

    • Tenant Testimonial

      Dear Nicole, I was extremely happy with the service that you personally provided. I was particularly impressed that we looked at many properties together, and you never got tired of doing that. You really wanted to make sure I was getting exactly what I had in mind. Thank you so much.
      Raffael Johnen

    • Tenant Testimonial

      Nicole, at Hanover Residential, has been incredibly helpful every step of the way. She was able to organise a dozen of interesting viewings on two days, and took everything in charge. She perfectly understood what we were looking for, and saved us precious time as we were living abroad at that time.
      Thomas Riboud

    • Tenant Testimonial

      We were very specific in our search requirements and Nicole/Hanover never wasted our time with properties that did not meet our criteria. They always had the inside scoop on the market and often showed us properties literally the minute they became available.
      Margot Sappern
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Hanover, St John's Wood . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Hanover, St John's Wood . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Hanover, St John's Wood . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Hanover, St John's Wood on +442077222223.


    User Guide

    Title

    • paragraph

      Hanover Residential
      A Boutique Estate Agency with a Bespoke Approach

      Founded in 2006, we at Hanover have quickly earned a reputation for outstanding service, absolute professionalism and uncompromising integrity.

    • paragraph

      St John's Wood Office
      Started by Jason Goldstone, our boutique agency has risen to a position of trust amongst a sea of corporate agencies; our independence and accessibility a welcome change of pace from our often inflexible competitors.

    • paragraph

      Peace Of Mind
      As members of the National Association of Estate Agents, Association of Residential Letting Agents and The Property Ombudsman, we operate to the highest of industry standards. This ensures that every client receives a highly professional service.

    • paragraph

      Personal Service
      We are genuinely passionate and enthusiastic for every instruction we undertake; with the Director of Hanover being available and active in the entire process. Our belief is that our availability and involvement is the key to our success. Having identified the need for a different approach to Estate Agency, we are proud of our growth; growth fuelled by our customer's satisfaction, our professionalism and our attention to detail.

    • paragraph

      Industry expectations
      image cannot be displayed
      For your utmost peace of mind we are members of NAEA and ARLA Propertymark, The Property Ombudsman and Propertymark's Client Money Protection Scheme.
    Contact us

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    User Guide

    Title

    • paragraph

      Professional Approach To Selling Your Home
      Our focus is to provide the highest levels of service, to ensure that every transaction is trouble-free, efficient, and deliver the best possible results for each client. 

      For this reason we pay careful attention to each element of the sales process and maintain regular communication with our clients, and between all other parties.

      We are able to draw on an extensive database of local, national and international prospective purchasers.

      We email all registered buyers with notification of all new properties as soon as they come to the market. We accompany viewings whenever possible, giving clients any feedback and our expert negotiating skills play a key part to help ensure we achieve the best possible price.

      At Hanover everything we do is designed to help you achieve a successful outcome.

    • paragraph

      Discreet Marketing Service
      We also offer a discreet marketing service designed exclusively for sellers who would rather keep their property matters private. Hanover has access to serious buyers who are ready, willing and able to perform, without letting anybody else know about it.
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    User Guide

    Title

    Guide To Buying

    • paragraph

      The Buying Process
      Stage 1: How much do you want to spend?

      • Make sure you have checked out your available finances.
      • If you are selling a property you will need to know how much it is worth and how saleable it is.
      • If you need a mortgage speak to a proper independent mortgage consultant to know exactly how much you can borrow and what the monthly payments are. 
      • Don't forget to factor in the cost of buying expenses such as stamp duty, legal fees, removal expenses and any works that you might want to do.


      Stage 2: Decide what type of property you want and where?

      • Decide on the basic requirements of the type of property that you need and want. (see list below) before you start your search.
      • Make a note of what's really important to you.
      • What areas will you consider? - there are many things to consider such as transport, accessibility to work, close proximity to family & friends, shopping facilities, schools etc.
      • Drive round the areas and make a note of the postcodes and roads that interest you.

      Type & Size Of Property? - Properties come in all shapes and sizes, generally your choice will be either a leasehold property (usually flats) or a freehold property (usually houses). The law has recently changed protecting the rights of both leaseholders and freeholders so don't be put off leasehold without first checking the lease with a solicitor.

      • FLAT (ground ,first or top floor etc.)
      • HOUSE (semi-detached, terraced etc)?
      • Type of ROAD ? (busy, quiet etc.)
      • OLDER STYLE PROPERTY or NEW BUILD? (older style properties can have features and bigger rooms etc.)
      • MINIMUM number of BEDROOMS? (doubles or singles?)
      • Number of RECEPTION ROOMS? (separate rooms or open plan etc.)?
      • Is a GARDEN or OUTSIDE SPACE necessary?
      • Is a Garage or Off-Street Parking Essential?

      Don't forget to register your details immediately.

      Stage 3: Start Viewing!

      Once registered, you will be contacted with available property by email, phone or text. It is a good idea to view at the earliest possible opportunity to avoid missing out.

      Tip! View during the day not just in the evening!

      Stage 4: Making an offer

      You will know what the right price is to offer by comparing other properties that you have viewed. Most vendors are prepared to negotiate (within reason!) however, negotiation will probably be dependent on the sellers position, other competitor buyers and on your own 'ready to go' buying position i.e. whether you are 'chain free' or are needing to sell a property in order to buy.

      Stage 5: Sale Agreed

      This is the point where your solicitors details are given to the agent to be passed on to the owners' solicitor, enabling a draft contract of sale and all supporting documentation to be given to your own solicitor for approval. In addition, you would now complete your mortgage application forms if needed (if you haven't done so already). The legal (conveyancing) & financial processes of buying a property have now started. It is important that you maintain close telephone/email contact with both your solicitor and your mortgage lender/broker until the matter is successfully concluded.

      N.B. It usually takes about seven working days of the mortgage application being submitted before your lender commissions the mortgage survey/valuation to ensure that it is adequate security for them. Depending on the type of property you are buying, it is sometimes advisable to have an independent survey by a reputable firm to make sure that you are aware of any defects from the outset.

      Once the solicitors involved have approved the property paperwork and the actual contract of sale has been signed and the necessary (a) deposit and (b) mortgage funds (if needed) are in place, contracts can now be 'exchanged'. N.B. If your property transaction is dependant on another related sale or purchase of a property, you would need to wait until the other solicitors have also completed their own paperwork and are holding cleared funds.

      Stage 6: Contracts Exchanged

      This is the actual point in the transaction where both seller and buyer become legally committed to the transaction and deposit monies are paid, a date is then set for the actual transfer of possession of the property. If you haven't done so already this is the time to organise transfer of utilities such as gas, electricity, and perhaps organise a removal company etc.

      Stage 7: Completion!

      This is the final process whereby the solicitors organise the necessary electronic transfer of the balance of monies due (one solicitors bank account to another). Once this has been confirmed as being received, authority is telephoned through to the agent by the seller's solicitor to release the keys to the new owner!

      How Much Will My Legal Fees Be?

      We can put you in touch with the best people to get great advice about legal fees and other relevant information.


    Contact us

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    User Guide

    Title

    • Introduction

      At Hanover, we feel that our people are our most important asset.

      As the face of our business, our long-standing, mature team are valued for their experience as agents and as people; each carefully selected for their professionalism, their integrity and their knowledge of the market and the local area.

      Reassuringly, our programme of reward and careful recruitment mean our staff stay with us, often long enough that a buyer of a home will sell through the same staff member some years later. In a transient industry, the stability and maturity of our staff often make the difference to our clients during what can be a testing and stressful process.

      Significantly, all our members of staff are based in our St John's Wood offices, meaning key decisions are made in-house and with minimal delay.

    • Team Member

      image cannot be displayed
      Email
      Jason Goldstone MNAEA MARLA
      Director
      jason@hanover-residential.com
      020 7722 2223
      07983 413 118

    • Team Member

      image cannot be displayed
      Email
      Richard Chandler
      Residential Sales
      richard@hanover-residential.com
      020 7722 2223
      07525 884 532

    • Team Member

      image cannot be displayed
      Email
      Senan Jumah
      Residential Sales
      senan@hanover-residential.com
      020 7722 2223
      07525 106 630

    • Team Member

      image cannot be displayed
      Email
      Charlie Kibblewhite
      Residential Sales
      charlie@hanover-residential.com
      020 7722 2223
      07739 638 343

    • Team Member

      image cannot be displayed
      Email
      Sian Stevens
      Administrator/ PA to the Director 
      admin@hanover-residential.com
      020 7722 2223

    • Team Member

      image cannot be displayed
      Email
      Jacob Webb
      Business Development Manager
      jacob@hanover-residential.com
      020 7722 2223

    • Team Member

      image cannot be displayed
      Email
      Maud Eaves-Walton
      Administrator/ PA to the Director 
      maud@hanover-residential.com
      020 7722 2223

    • Team Member

      image cannot be displayed
      Email
      Pierce Cooper-Smith
      Associate Director
      pierce@hanover-residential.com
      020 7722 2223
    Contact us
      User Guide

      Title

      Testimonials from Sellers

      • Seller Testimonial

        Oliver, we just wanted to say a huge thank you for your help in securing the sale of our flat. It was not a straightforward process and we have no doubt it would not have completed without your professionalism, dynamism and proactive approach. You kept the process alive during the long six months and were excellent at chasing lawyers, mortgage brokers and banks. It is fair to say that you went beyond the call of duty and we very much appreciate it. We would highly recommend you to anyone looking to sell a property.
        James & Liz Kelly

      • Seller Testimonial

        We would like to thank you for the professional service provided during the recent sale of our property in St John's wood. We found Hanover Residential to be easy to work with and you delivered on your promises. Thank you. 
        Mr & Mrs Upson

      • Seller Testimonial

        Dear Marc, I would like to express my sincere appreciation for the great effort you have done to market the above property and for bringing the great result - a swift sale for the expected price. You had the appropriate clientele to approach, and within a short while of agreeing the sale price, you gave us an offer which was accepted with tight conditions, you then managed to get those terms agreed by the purchaser, and the transaction continued with full force and as scheduled. I would therefore like to personally thank you for your great effort and devotion to this transaction, without you this wouldn't have happened. May you continue seeing great success in all you do, and I look forward to doing business with you in the future.
        Norman Perl

      • Seller Testimonial

        Oliver, It was a real pleasure working with you on the sale of our flat. It was a very smooth process from start to finish (the whole thing from offer to completion was wrapped up within a few weeks), helped immensely by your proactive approach in chasing up the lawyers involved and dealing with potential pitfalls along the way. We were very impressed with the professionalism and dynamism shown by you and your firm, and look forward to working again with you in the future.
        Dory Gabbay

      • Seller Testimonial

        Dear Jason, Just a quick note to thank you for your good advice and patience. I have thoroughly enjoyed doing business with you and hope we can do more again soon. In fact, I will miss our chats.
        Stephen Taylor

      • Seller Testimonial

        We have had the pleasure in working with Hanover Residential for the past four years and will most definitely continue to do so. Compliments and sincere thanks to Jason & Marc in Sales and Nicole in Lettings for their hard work, professional service and personal touches. Without reservation we would like to add that the way the agency is run, the high quality of clients they attract and the team work that is evident is first class! Keep up the good work guys and thanks for looking after us so well.
        Christian Bauer

      • Seller Testimonial

        Dear Jeremy, as we have now completed on the sale of my house in South Hampstead I felt it only right to tell you how pleased I was with Hanover Residential. The past six months have been difficult times in the housing market but in spite of this you achieved a fair and realistic price for my house. You and your fellow negotiators were always available with help and professional advice and have made sure that my sale proceeded as quickly and as smoothly as possible. Once again I thank you and would not hesitate in using Hanover Residential in the future.
        Stanley Cedar

      • Seller Testimonial

        I have both bought and sold through Jeremy Rosenblatt and found Jeremy to be very professional, competent and courteous at all times. 
        Matthew Cahill

      • Seller Testimonial

        My wife and I met with a few agents but decided to instruct Jason Goldstone of Hanover Residential. How pleased we were, as it was his enthusiasm, reliability, professionalism and 'never give up approach' that had attracted us. It turned out to be the right decision to give Hanover exclusivity to sell our apartment in St Johns Wood.
        Anita & Stanley Peacock

      • Seller Testimonial

        I wanted to take the opportunity to thank you and your team, for all your hard work this year. In one of the most difficult residential markets for many years, we have really appreciated your professional commitment. Your market knowledge and experience are second to none. Finally it is refreshing to deal with an agency whose professionalism is backed up by their integrity. Please thank your staff and we look forward to continuing our relationship in the New Year.
        Ian Campbell-Lamerton

      • Seller Testimonial

        Great personal attention from Jason Goldstone who affected a brilliant sale of my apartment at a premium price. I would always recommend him as my 'first choice' agent.
        Maurice Silver

      • Seller Testimonial

        A very unique boutique agency. Hanover Residential has given me a truly personal and personalised service and I would not hesitate to use them again.
        Annabelle Schild

      • Seller Testimonial

        n my view the benefits of instructing an estate agent are two fold - firstly you want them to achieve for you the very best possible price and secondly they need to nurture that agreed sale through to exchange and in turn completion. Hanover proved themselves extremely apt at achieving these goals and the staff were professional, courteous and a pleasure to deal with throughout the transaction. I would have no hesitation in recommending them to anyone thinking of selling their home.
        Alex McGuffie

      • Seller Testimonial

        Both Niall and I would like to thank Hanover Residential immensely for all their hard work and perseverance in getting an exchange on our house. We absolutely believe that if our house had been on the market by any other agent than it would still remain unsold. I would not hesitate in recommending your company to anyone else.
        Diane Bamford

      • Seller Testimonial

        I used Hanover Residential to assist in the sale of my property and was 100% satisfied with the service. A purchaser was found quickly and all negotiations were handled professionally. The whole process was made very easy and I would recommend Hanover Residential as the right choice.
        Kevin Jarman

      • Seller Testimonial

        Jason and Marc were spot on in marketing our flat in a difficult market in 2008. We found them both professional and likeable. We would highly recommend Hanover Residential.
        Dr & Mrs Mike Peach

      • Seller Testimonial

        Dealing with Hanover and Jeremy has been a very pleasant and positive experience. He has provided the professional and discreet marketing service that we wanted which resulted in an entirely successful sale. In fact he also sourced our next property with an equally happy result. It's good to deal with an agent who offers a personal and relaxed relationship whilst delivering a skilful and experienced service and who you can trust.
        Roger Perrin

      • Seller Testimonial

        I would like to thank Jeremy Rosenblatt & his staff for all your help and patience in dealing with the sale of my late Mothers house. It certainly was a difficult time for us and we can now get on and look forward to the future. I wish the new owners every happiness for their future in their new home.
        Diane Chambers

      • Seller Testimonial

        Selling a flat on behalf of a friend I needed to contact several agents to choose from. Hanover came across as the most professional. I therefore did not hesitate for a moment to proceed with them. It was a pleasure to deal with Jason Goldstone, who have been very meticulous, fair, easy to reach and communicate and above all very efficient. I would again not hesitate to recommend Hanover to friends or use their services in the future when the need arises.
        Leo Caouki

      • Seller Testimonial

        I just wanted you to know it was a joy to work with Marc. The sale went through more smoothly than I thought possible. Marc did a great job in getting me what I thought was a good price despite other agents being unenthusiastic. He must have be instrumental in holding the hands of the buyers as well as dealing with my requests. I can only imagine he offered good advice to the buyers as he did to me.

        I have and will definitely recommend your agency to friends and neighbours. Good luck with the new offices.
        Joel E. Schweitzer

      • Seller Testimonial

        We recently completed the purchase of my new home. I say WE as it was quite a team effort and without your help; advice; perseverance; patience, delicate communicating with the vendor, my solicitor, the managing agents; i.e. excellent 'customer service', Marc, it might never have happened. Thank you for all you did. 

        I will strongly recommend Hanover Residential whenever possible.
        Lucy Grossmann-Hensel

      • Seller Testimonial

        Many thanks for your help in reaching a successful sale. It was an extraordinary negotiation but one which resulted in a very successful outcome. I would also like to take this opportunity to thank you and your team for the very professional and courteous manner in which you dealt with both the sales.
        Richard Fee

      Testimonials from Buyers

      • Buyer Testimonial

        We started speaking to Marc at Hanover after seeing properties with a few other agents and not finding anything we liked. From the beginning Marc understood what we were looking for and did not waste our time with properties that were not appropriate. We saw two properties with him and both fit the bill completely. We ended up choosing our new home from the two properties that Marc showed us. Dealing with Marc or any of his colleagues was very straight forward and they were always helpful throughout the contract process too. Any questions we had could be directed to them and they were always helpful in finding out from the vendors what was going on. We would like to thank Marc and his team for making our whole moving process a smooth one.
        Nikheel Patel

      • Buyer Testimonial

        Jason and Oliver were a pleasure to deal with and demonstrated a very high level of professionalism and local knowledge. They understood my requirements straight away and as soon as my offer was accepted they ensured the transaction was as swift and hassle free as possible. Even after I had bought my new apartment, Oliver still answered my queries and nothing was ever too much trouble. Thank you.
        Les Rock

      • Buyer Testimonial

        I felt that I had to put pen to paper to say how very pleased I am with the purchase of my new home in Primrose Hill. Throughout the whole process Marc Feigenbaum was extremely professional, courteous and knowledgeable and it was a pleasure to deal with him. He was always available to talk with whenever I called even after working hours which was not the case with other agents I experienced. I would definitely recommend the services provided to me by Hanover Residential and Marc in particular and I look forward to perhaps dealing with them again in the future.
        Terry Kenny

      • Buyer Testimonial

        I wanted to drop you a line with regards to our recent purchase in Primrose Hill. We were introduced to the property by Marc Feigenbaum at your office. Marc was excellent in helping everything run as smoothly as they should have. He was instrumental in keeping the deal on track when they vendors threatened to pull out at the 11th hour. Without Marc and his fast responses (including out of office hours) we probably wouldn't be living in our wonderful new home. He's a good asset to your organisation and we hope to use his services again in the near future.
        Alon Shulman

      • Buyer Testimonial

        Last year my partner and I purchased our North West London home with the welcome assistance of Marc Feigenbaum of Hanover Residential. Marc was accommodating with scheduling property viewings, and demonstrated his in-depth knowledge of the local market by enabling us to view a number of properties prior to their public release. Marc was very pro-active in finding properties that met our requirements and helpful throughout the whole purchase process.
        Donald Stewart

      • Buyer Testimonial

        Dear Oliver, We found you to be very professional in your approach and meticulous in answering questions and liaising with the Seller and Solicitors. You effectively held our hands through the whole purchase process and nothing was too much trouble for you.
        Danielle & Stan Broderick

      • Buyer Testimonial

        I was tasked by an international client to act on their behalf to source a suitable property in the heart of St John's Wood. We found Hanover Residential a pleasure to deal with. They were always responsive and attentive, and facilitated the purchase with great care and attention. We would have no hesitation in recommending their services.
        Darren Cooper

      • Buyer Testimonial

        It is our experience that the first contact at a company provides the initial impression.Hanover Residential instilled confidence in us from the beginning. Their overall understanding of our requirements, their efficiency, politeness and enthusiasm put them at the top of their field. The exceptional service provided, both in sales and rental, made buying and renting painless.
        Mr & Mrs A Pantelli

      • Buyer Testimonial

        I would like to take this opportunity to express our thanks, concerning the negotiations during the purchase of our home in Maida Vale earlier this year. I am sure my wife Suzanne & I were not easy clients, having a fairly unique specific property requirement that limited the opportunities available. Over a period of many months you must have spent much time searching for that specific property, continually staying in contact.
        I remain convinced that without your knowledge, expertise, negotiating and people skills this transaction would have fallen by the wayside. I think the seller must have appreciated you too. Simply, thank you and all our colleagues for all for a job well done, it is appreciated.
        Jeremy Burchell

      • Buyer Testimonial

        An absolute pleasure to work with!
        Jeremy and his team at Hanover Residential are professional, effective, and an absolute pleasure to work with!
        Roy Shai

      • Buyer Testimonial

        Marc ranks up there with the best.
        I wanted to tell you what an excellent job Marc did for us last week. Over the years I have come into contact with estate agents in Canada, France, The U.K and Italy and I have to say that Marc ranks up there with the best. He was professional but fun to be with, punctual, motivated and effective. He didn't waste my time and kept me well informed during negotiations. The whole experience was a pleasure thanks to him. I wish Hanover Residential all success in this difficult climate.
        Vicky Webster

      • Buyer Testimonial

        We are writing to say thank you for all your company's help with regards to our recent purchase.

        We dealt with Marc Feigenbaum both during and after the sale and he has been most helpful throughout. There were a number of potentially difficult issues with the sale but Marc dealt with each of these as and when they arose and always kept us in touch with what was happening which was most reassuring to us as the purchasers. He has also been very helpful since completion with the various handover matters and we have been very happy dealing with him in this transaction.

        Our best wishes to you all for the future and particularly for an improving housing market to come!
        Kate, Carol & Peter Sullivan

      • Buyer Testimonial

        I wish to express my gratitude for your extremely valuable help in purchasing my flat. You were always there whenever I needed you and it's been a pleasure doing business with your firm. I am looking forward to buying the next property from you. I thank you once more.
        Mike Petrakis
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Hanover, St John's Wood . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Hanover, St John's Wood . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Hanover, St John's Wood . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Hanover, St John's Wood on +442077222223.


      Welcome to Hanover, St John's Wood

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      • Introduction

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        A Boutique Estate Agency with a Bespoke Approach Founded in 2006, we at Hanover Residential have quickly earned a reputation for outstanding service, absolute professionalism and uncompromising integrity.

      Find Us

      Branch address

      102 St. Johns Wood Terrace,
      London,
      NW8 6PL

      Get in touch

      Buying: 0203 8348772  Local call rate
      Letting: 0203 8403458  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Hanover, St John's Wood . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Hanover, St John's Wood . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Hanover, St John's Wood . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Hanover, St John's Wood on +442077222223.