James Alexander are a family firm established in 1994 and have established themselves firmly as a market leading customer focused company. Their mission statement is simply to offer an unparalleled level of service to clients wishing to sell or let their homes.
As a pioneer of digital technology they pride themselves on having the best website in town and all of their properties incorporate :
Virtual Tours: It’s the incredible ability to view rooms as if you are standing in the centre of the room and turning in a circle! Best of all it’s available in your home right now! Just click on any of our properties property with the: icon and enjoy your ‘Virtual Viewing’.
Floorplans: Our clients can view floorplans of any property just click on the photo and scroll to the back page.
Text messaging: We will send property updates directly to your mobile telephone, saving time and reaching you quickly and conveniently, saving you time and hassle!
Full Printable Brochures with photos of every room: Just click on the main picture and we will display the full particulars including measurements as if you had walked into our offices.
Regular Written Feedback Reports: Our clients advised us some years ago that they often have a reasonable relationship with their estate agent but that they don’t feel that they are really kept up to date. We have resolved this issue by sending our clients regular feedback reports advising our clients of: Number of details issued, number of brochures sent out, what people have said to us after viewings and how many click throughs their property has received.
Photography: Our staff are trained in photography so scrappy shots are not an option! We believe this is one of the most overlooked and ignored issues as a good or bad photo can make your home’s first impression count…or not..
And finally: At James Alexander we believe the single most important factor in any sale is building relationships via good old fashioned hard work and customer service. We strive to excel in this area above all others.