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    James Fancy Estate Agents are proud to announce that they have joined forces with Bourne Estate Agents. James Fancy have been successfully selling and letting property in and around the Esher area for over 20 years. Bourne is the area's most refreshing estate agent, with a network of branches across Surrey and Hampshire offering a full range of property services including Sales, Lettings, Land and New homes, Mortgages and EPC's
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    Lettings at James Fancy
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    Link to our company magazine -
    http://www.bourneestateagents.com/buy/looking-buy/bourne-magazine
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Landlords
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    Bourne's refreshing approach
    • Our tailored service

      We understand that different landlords have different needs.

      Our aim is to deliver a service that's right for each of our clients and one that meets those needs.

      We want to take away all the stresses and strains associated with letting property. Our in-house property management team will ensure the financial elements remain up to date and they will deal with any problems that the tenants may have. This gives our landlords confidence that they are in good hands.

      Bourne offer three management levels of service depending on how involved you would like to be with the lettings process. The majority of our landlords tend to opt for our fully managed service which we hope to be hassle free and where Bourne act on your behalf as liaison with the tenants. We have put together a summary chart which we hope you find useful. However if you would like to discuss the service options in more detail, please contact us to arrange a valuation.

      Our passion

      We are a local business that's passionate about letting and doing a thorough job from start to finish. We understand that a happy landlord will continue to use us, recommend us and eventually even sell through us.

      At Bourne we have a VERY pro-active and refreshing approach to marketing rental properties and our dedicated team work harder and longer to find the right tenant. Our aim is to let good quality properties to good quality tenants.

      Our property management team

      Our dedicated team of staff are responsible for the care of our Landlords' properties for the duration of their tenancies. The Property Management Team focus their efforts on building strong relationships with all our Landlords, Tenants and Contractors, and look forward to supporting many more new customers over the coming years.

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Tenants
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    We believe in being completely transparent with Tenants regarding their rights and responsibilities.

    Health and Safety

    Your Landlord/s and Letting Agents have a responsibility to ensure the property you live in is free from health hazards and safety risks.

    James Fancy Estate Agents work closely with our Landlords to ensure they are aware of their legal responsibilities and are kept informed of any changes to legislation regarding health and safety. Below are some of the key areas you should check regarding any property you are considering renting:

    •  Energy Assessments - EPC

    From 1st October 2008 all landlords in England and Wales are required by law to provide their new tenants with an Energy Performance Certificate (EPC). A Landlord is responsible for providing a valid EPC whether they are managing the property themselves or using an Agent.

    •  Gas Regulations

    Landlords must comply with the Gas Safety (Installation and Use) Regulations 1998 and carry out all work and maintenance via a Gas Safe registered engineer. They are also legally responsible for arranging an annual gas safety check, and certificates must be provided to the Tenant and Agent and retained for at least 2 years.

    •  Fire Regulations

    Any furniture left in the property must comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (as amended in 1993). These relate to the provision of upholstered furniture. If any furniture does not comply with the regulations and carry an appropriate label, it should be removed and/or replaced.

    •  Smoke and Carbon Monoxide Alarm Regulations

    Private sector Landlords are required as a minimum to have at least one smoke alarm installed on every storey of their property and a carbon monoxide alarm in any room containing a solid fuel burning appliance. Thereafter, the Landlord is responsible for ensuring the alarms are in working order at the start of each new tenancy.

    •  Legionnaires' Disease

    Legionnaires' disease is a form of pneumonia which can potentially be fatal, especially to young children, the elderly or infirm. It is caused by the inhalation of small droplets of contaminated water which contains Legionella. Man-made hot and cold water systems could potentially provide an environment where Legionella can grow. Landlords have a responsibility to ensure the health and safety of their Tenants, including prevention of health hazards such as Legionnaires' disease. Domestic hot and cold water systems which are well maintained, and used regularly minimise the risk of exposure to Legionella bacteria. Other simple controls to help minimise the risk of exposure can include:

    • Flushing through the water system prior to letting the property
    • Remove any redundant pipework
    • Showers which have not been used for a period of time should be run prior to use
    • Run cold water taps, especially where used for drinking purposes, for a short period following holidays or where the property has been empty for a while
    • Prevent debris entering into the system (for example ensure the cold water tanks have a tight fitting lid)
    • Set appropriate temperature controls (for example hot water stored in a cylinder should be stored at 60°C)


    •  General Rights and Responsibilities

    We recommend reading the government issued 'How to Rent' Guide which outlines many of the legal aspects to consider when you rent a property.


    The Lettings Team at James Fancy (in association with Bourne) will be happy to help you with any queries you have regarding your rights and responsibilities as a Tenant.

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Esher Team
  • Introduction

    Our vibrant Esher office was opened in May 2017 and is located right in the heart of the town centre, in the middle of the high street. Our lively and enthusiastic team have grown from strength to strength and several months on we are determined to establish ourselves as the leading agent in the Esher area.
  • Team Member

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    Dominic Bruneau - Managing Director
    Dominic has spent over two decades advising clients on how to achieve the best price to maximise the value of what is usually their most valuable asset and his considerable experience and hard-won reputation for integrity has enabled him to help build Bourne into the successful company it is today.
  • Team Member

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    Jack Bayton - Lettings Manager
    Jack has been working within the lettings industry for the last eight years. In this time he has progressed from a trainee Negotiator to Lettings Manager. Jack brings to Bourne an extensive knowledge of the local area, a wealth of lettings knowledge and a true dedication to providing exemplary customer service to both his landlords and tenants.
  • Team Member

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    Nora Walsh - Property Consultant
    Nora has lived and worked in the surrounding Esher area for most of her life, experiencing the schools and all aspects of local family life. Nora has worked in the property industry since 2002 and for the James Fancy/Bourne office since 2012. Nora's knowledge of the local area and the surrounding properties is invaluable to the company office and our customers.
  • Team Member

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    Cody Langdon - Property Consultant
    Cody has worked in estate agency since 2015 and has developed her career very quickly. She has a good knowledge of the local area and is focusing on building her career further with the Bourne network. Cody is passionate about delivering an outstanding service to all our customers.
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    Chris Sewell - Lettings Consultant
    Chris has grown up in Walton on Thames and went to school locally, He has worked within a customer service environment in Esher since 2012 and in 2017 decided change career. The Bourne office in Esher are lucky to have him join their team, where he will have scope to develop his career further by providing exceptional service to our customers.
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    Anna Gray - Branch Administrator
    Anna has worked and lived in the Esher and the surrounding areas for many years, Anna has previous experience working in the new homes industry. Having worked in customer service and admin roles her organisation skills are invaluable to the office.
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    Title

    Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      fantastic service
      I would like to express our gratitude and thanks to you for such a fantastic service, such proactivity when faced with a high rental need and securing a tenant 24 hours after letting you know! We're very happy and really impressed with the service we have and continue to receive.
    • Landlord Testimonial

      suggested marketing to a different area
      Approached us to market and suggested marketing to a different area. Made several introductions and proactively promoted.
    • Landlord Testimonial

      efficient, friendly & helpful
      I found the service to be very efficient, friendly and helpful. Particularly the advice and guidance to the novice landlord. The service delivered was great.

    Testimonials from Tenants

    • Tenant Testimonial

      went the extra mile
      Super service. You noted our requirements and distance problems and went the extra mile - so different to another local agent.
    • Tenant Testimonial

      very professional
      Lovely to deal with. Always very professional, but friendly and enthusiastic and with a sense of humour.
    • Tenant Testimonial

      dealt with promptly
      Communication was good throughout. Questions dealt with promptly and costs and charges were clearly explained.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by James Fancy in assoc. with Bourne Estate Agents , Esher. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to James Fancy in assoc. with Bourne Estate Agents , Esher. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by James Fancy in assoc. with Bourne Estate Agents , Esher. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call James Fancy in assoc. with Bourne Estate Agents , Esher on 01372 468636.


    Title

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      James Fancy Estate Agents are proud to announce that they have joined forces with Bourne Estate Agents. James Fancy have been successfully selling and letting property in and around the Esher area for over 20 years. Bourne is the area's most refreshing estate agent, with a network of branches across Surrey and Hampshire offering a full range of property services including Sales, Lettings, Land and New homes, Mortgages and EPC's
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      Bourne Estate Agents (incorporating James Fancy) is the area's most refreshing estate agent, offering a full range of property services including

      • Sales

      • Lettings

      • Land and New Homes

      • Mortgages

      • Removals

      • Conveyancing and

      • EPC's.

        Bourne is a fully independent business that is totally committed to providing its clients with a proactive and dynamic approach to moving, from start to finish.

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      Link to our company magazine -

      www.bourneestateagents.com/buy/looking-buy/bourne-magazine

    Contact us

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    Selling Your Property
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      • Trust us to deliver from the beginning

        We understand that for many people their property is their biggest asset and you need to feel confident you are making the right choice when instructing an agent to sell your home.

        At Bourne you will find our honesty shines through from the very beginning. We see the moving process as a partnership with our clients and we want to assure you that you'll receive clear and honest advice from us from start to finish.

        We want to work with you and see the job through.

      • What's it really worth?

        With so much speculation about the housing market hitting the press, on what seems to be a daily basis, the question on many people's minds is 'what's it really worth?'

        With every valuation we carry out, we'll provide you with tangible evidence of comparable properties on the market, along with those that have recently sold. You'll then have a good idea of what's really going on out there. We can then agree together where to 'set the price' of your home. We always strive to achieve the best price possible for our clients and feel we can do this by working together.


      • Preparation

        Whilst most properties we see are ready to go onto the market, there may be an aspect of your home that you're not overly happy with.

        We can offer some helpful tips and advice to ensure your property gives the best possible first impression.

        This brochure also contains our 'Presentation is Everything' guide which has some useful tips on how to most favourably present your property so it looks its best.

      • We welcome your input

        Once you have decided to instruct Bourne to sell your home, we will complete one of our "Viewing Crib Sheets'. We'd like to know some of the individual details that are unique to your home. This gives you a great opportunity to wax lyrical about your property, tell us why YOU bought it, maybe the work you have carried out and other pointers, - such as which way the garden faces, how much sun it gets and when, how close the nearest shops are and where the nearest good school is. All points we feel potential buyers want to know.

        We'll then ask you to check over the draft brochure and web details (including the digital colour photographs and floorplans) before they go to print, so that you're happy with how they look.

      • We don't wait for things to happen

        Many agents seem to survive just by advertising properties on the internet and doing little else. When you instruct Bourne to sell or let your home, you'll begin to see the difference as we have a very dynamic and

        pro-active approach to marketing. As market leaders within many of the towns where we operate, we have built up an unrivalled database of potential buyers, all of whom will be contacted regarding your property, by telephone and then email, encouraging them to consider viewing. We definitely don't sit back and wait for things to happen and our team of highly skilled people will be actively promoting your property.

      • How about a 'Launch Day'

        Many clients have opted to 'launch' their properties with a great deal of success. We start by agreeing a date that is convenient for viewings, usually a Saturday, as most buyers are available to view at this time and

        we set the date a few weeks in advance to allow us time to fully market the property and build up some momentum. We then start actively marketing the property, booking in individual viewings on the agreed date.

        The Launch is not to be confused with an 'open house' where anyone can just turn up, ALL of the viewings are vetted and are strictly by appointment only. The 'Launch' is an excellent idea should you still have a few last minute jobs to finish on your home or if you are just too busy for sporadic viewings. The launch will minimise inconvenience, as you should only need to prepare your property for one day of viewings.


      • Communication is key

        Communication is essential when marketing your property. That's why every week we'll provide you with a full and comprehensive market update, we'll collate all the feedback on your property, not only from those people that have viewed, but those that haven't, and their reasons why.

        We'll also assess the traffic we've had from websites, the click through rates and responses to advert publications. You need to know what applicants are saying about your property, and don't worry - we'll tell you!

        We'll talk through our '21 Day' marketing plan, during which time we can usually gauge an accurate response from potential buyers about your property. If we haven't successfully agreed a prospective sale.

      • We won't stop once we've found you a buyer!

        When an offer is made on your property, a senior staff member will be on hand to ensure we can provide you with the right advice and agree the right strategy, particularly when there is a chain involved. As part of agreeing a sale we will also discuss timescales that suit all parties. We find that by spending more time initially 'setting up the sale' it really helps things run as smoothly as possible.

        We'll provide a copy of our useful 'Buyers and Sellers Guide' to all parties to ensure everyone knows what they should be doing and when, as this can really help to keep things on track and progressing. We don't rest until you've moved and we will be there to offer any support we can.


      • Have your say

        We are a totally transparent company and invite EVERY client to have their say. Whether you've bought, sold, let out or let through Bourne, we welcome your feedback. We'll send you a questionnaire with a link to our website or you can post a comment on one of our social media sites, all of which are directly linked to the Directors of Bourne.

        Feedback from our clients is essential for us to constantly better ourselves. We love people recommending us and want to make sure we do the job right. We want our clients to recommend us and we're confident you'll be only too happy to do so.

    Contact us

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    Buying Your Property
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      Why Choose Bourne?

      The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980s. Having worked through both challenging and buoyant market places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.

      Each of our branches are run by one of the Company Directors, all of whom are owners of Bourne and care passionately about their business. Their staff have been carefully hand-picked and are some of the most successful estate agents in the business; all of whom share a desire and passion to do the best job of selling or letting your property.

      Our 'Six of the Best'.

      These are just a few of the reasons why using Bourne makes a refreshing change and why our ever-growing company has fast become THE recommended estate agent.

      1 Our unique approach

      At Bourne we're great at selling and letting property. We have a unique process which ensures good results. To give you a flavour of our fresh ideas, why not try our '21 day marketing plan' and once you've sold, follow our 'Buyers and Sellers Guide', both of which will help maximise results.

      2 Our code of conduct

      As an independent company we set ourselves extremely high standards, but it's also good for our clients to know that we operate to the 'code of conduct' of all the main trade bodies within our industry, including the Ombudsman for Estate Agent (OEA) and the Association of Residential Letting Agents (ARLA).

      3 Our Local Knowledge

      Bourne is run by local people. The vast majority of our team live in the immediate area and have children in local schools. This means we know our market, understand our clients and we're as passionate about the area and its community as you are.

      4 Our network and connections

      Our ever-growing network of branches across Surrey and Hampshire, together with an enviable number of contacts and associated estate

      agents which we have established across greater London and the south of England, all go to ensure our clients receive maximum exposure when marketing their property. This also means we can help those intending to move out of our immediate catchment area.

      5 Have your say

      Whether you've bought, sold, let out or let through Bourne we welcome your feedback. We are a totally transparent estate agent and invite EVERY client to have their say. We'll send you a questionnaire with a link to our website or you can post a comment on one of our social media sites, all of which are directly linked to the Directors of Bourne.

      6 Our aim is simple

      At Bourne we strive to ensure that,

      'Our clients should always know what to expect next,'

      'Our clients should never have to ask twice,'

      'Our clients know that for us nothing is too much trouble.'

      By exceeding the expectations of you, the client, we hope you'll be only too happy to recommend us.

    Contact us

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    Additional Services
    • service

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      • EPC  - Once you instruct Bourne to market your home, we can appoint one of our trusted Domestic Energy Assessors, who can ensure your EPC is processed with the utmost speed and efficiency.

      • Conveyancing

        At Bourne we have built up a strong working relationship with a panel of solicitors we are happy to recommend. We have handpicked local owner-run companies who share our passion for getting the job done. When you instruct Bourne to sell your home we would also recommend instructing a solicitor, as steps taken early in the whole process can prepare the way for a quicker exchange, and the sooner you get there, the less chance that something can go wrong! We will provide you with a choice of solicitors who will happily provide you with a detailed quote on conveyancing and moving cost.

      • Land and new homes

        If you feel your property has some development potential, be it a large garden or a plot of land, we'd be delighted to visit you and advise you on the best way to maximise that potential. We are experienced in dealing with land and assessing sites.

        We have many years of experience in dealing with house builders and marketing new homes sites. So if you are looking to market a site, Bourne are definitely the agent to talk to for a flexible and tailored approach to marketing. We'd be only too happy to hear from you.

        Finance

        Bourne has access to a wide range of mortgage and mortgage-related products via our associated Financial Advisors. They will search the entire market place to find the right deal to suit you, offering free, simple, up-to-date, straight talking advice.

        Bourne Collection Magazine

        http://www.bourneestateagents.com/buy/looking-buy/bourne-magazine


    Contact us

    Title

    Esher Team
    • Introduction

      Our vibrant Esher office was opened in May 2017 and is located right in the heart of the town centre, in the middle of the high street. Our lively and enthusiastic team have grown from strength to strength and several months on we are determined to establish ourselves as the leading agent in the Esher area.
    • Team Member

      image cannot be displayed
      Dominic Bruneau - Managing Director
      Dominic has spent over two decades advising clients on how to achieve the best price to maximise the value of what is usually their most valuable asset and his considerable experience and hard-won reputation for integrity has enabled him to help build Bourne into the successful company it is today.
    • Team Member

      image cannot be displayed
      Jack Bayton - Lettings Manager
      Jack has been working within the lettings industry for the last eight years. In this time he has progressed from a trainee Negotiator to Lettings Manager. Jack brings to Bourne an extensive knowledge of the local area, a wealth of lettings knowledge and a true dedication to providing exemplary customer service to both his landlords and tenants.
    • Team Member

      image cannot be displayed
      Nora Walsh - Property Consultant
      Nora has lived and worked in the surrounding Esher area for most of her life, experiencing the schools and all aspects of local family life. Nora has worked in the property industry since 2002 and for the James Fancy/Bourne office since 2012. Nora's knowledge of the local area and the surrounding properties is invaluable to the company office and our customers.
    • Team Member

      image cannot be displayed
      Cody Langdon - Property Consultant
      Cody has worked in estate agency since 2015 and has developed her career very quickly. She has a good knowledge of the local area and is focusing on building her career further with the Bourne network. Cody is passionate about delivering an outstanding service to all our customers.
    • Team Member

      image cannot be displayed
      Chris Sewell - Lettings Consultant
      Chris has grown up in Walton on Thames and went to school locally, He has worked within a customer service environment in Esher since 2012 and in 2017 decided change career. The Bourne office in Esher are lucky to have him join their team, where he will have scope to develop his career further by providing exceptional service to our customers.
    • Team Member

      image cannot be displayed
      Anna Gray - Branch Administrator
      Anna has worked and lived in the Esher and the surrounding areas for many years, Anna has previous experience working in the new homes industry. Having worked in customer service and admin roles her organisation skills are invaluable to the office.
    Contact us

      Title

      Testimonials

      Testimonials from Sellers

      • Seller Testimonial

        excellent service
        Excellent service. Twice the viewings in two months than the previous agent in four months.
      • Seller Testimonial

        could not do better
        We have had exceptional service throughout the whole tedious process of moving. You could not do better.
      • Seller Testimonial

        feedback received quickly
        Good follow-up and specific feedback from viewers received quickly.
      • Seller Testimonial

        such good attention
        In all the years of buying and selling, I have not received such good attention

      Testimonials from Buyers

      • Buyer Testimonial

        honest and transparent
        The process from the start was honest and transparent. You really are a credit to estate agents.
      • Buyer Testimonial

        the best in the whole market
        I think you are doing the best in the whole market. Excellent service, very friendly staff.
      • Buyer Testimonial

        communication was fantastic
        The service provided was of a very high standard. We were always kept in the loop And the communication was fantastic.
      • Buyer Testimonial

        Excellent service
        Excellent Service - so appreciative of your help and patience and would recommend your services.
      • Buyer Testimonial

        Making the deal happen!
        James Fancy have consistently provided excellent service in matching properties to my requirement and making the deal happen. For this transaction, Carl was the main point of contact and he performed very well.
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by James Fancy in assoc. with Bourne Estate Agents , Esher. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to James Fancy in assoc. with Bourne Estate Agents , Esher. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by James Fancy in assoc. with Bourne Estate Agents , Esher. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call James Fancy in assoc. with Bourne Estate Agents , Esher on 01372 468636.


      Welcome to James Fancy in assoc. with Bourne Estate Agents , Esher

      Title

      Find Us

      Branch address

      29 High Street,
      Esher,
      KT10 9RL

      Get in touch

      Buying: 01372 629178  Local call rate
      Letting: 01372 629179  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by James Fancy in assoc. with Bourne Estate Agents , Esher. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to James Fancy in assoc. with Bourne Estate Agents , Esher. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by James Fancy in assoc. with Bourne Estate Agents , Esher. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call James Fancy in assoc. with Bourne Estate Agents , Esher on 01372 468636.