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User Guide

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Residential Sales Specialists For 30 Years

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    Founded in 1993 with the aim of offering superior, high quality Estate Agency service, we at James Millard Estate Agents remain true to our original values; honesty, integrity, professionalism and excellent customer service are at the very heart of all we do.

    We are proud to offer the best elements of traditional agency, tuned to fit the fast paced world we live in. From cosy cottages to sprawling country estates, we are not defined by the properties we sell, but rather by the way in which we work.  

    Focusing exclusively on residential sales, we consider ourselves to be experts in our field with a highly informed knowledge and understanding of the property market in our area.

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    Proud to support our local communities
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    We understand how vital it is to contribute to the communities we serve and have consistently supported and continue to support, local schools, clubs, organisations and charities.

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    Our offices
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    We have two offices situated in prime locations in Westerham and Hildenborough.  

    Our offices work closely together to provide a unique platform to service these towns, along with the many villages and communities located around and in between.

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    Our team
    We work hard to ensure we recruit professional, high calibre and experienced individuals who are passionate about property, the area we cover and moreover, achieving the objectives of our vendors. Everyone shares a commitment to providing excellent customer service.

    The highly experienced Katherine Storey and Justine Stapleton, our Associate Directors, head up our Hildenborough and Westerham offices respectively and together with their teams, bring a quality of expertise unique to the selling and buying experience.

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    "I am immensely proud of our business. Our team is what makes us. We are all accountable in the provision of our care and our service to you. I feel confident that our professional and positive approach and excellent local knowledge, enables us to deliver an unrivalled and exceptional personal service to our clients"

    James Millard, Director

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You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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How will we sell your home?

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    Our aim is to manage the sale of your property from start to finish.

    As we know that moving home can be a drawn out and difficult process, you can trust us to look after your best interests and ensure that the sale of your home is as smooth and stress free as possible.

    We will provide an informed market appraisal of your home and give realistic, honest and impartial advice.  We will act on your behalf to achieve the optimum price and handle your property and reason for selling with the utmost discretion and sensitivity.

    Good communication is key and we will keep in regular contact with you, providing continuous feedback and responding to emails and telephone calls promptly.

    Once your sale is agreed, each office has a dedicated in house Sales Progressor who will work on your behalf to ensure that all progresses as seamlessly as possible towards exchange and completion.

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    Marketing your home
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    Excellent presentation and maximum exposure are essential in order to achieve the best possible price for our clients' properties.  We employ a wide range of proven sales techniques, marketing and management skills to help you sell your home.  

    These include:

     - Prominent High Street offices with LED backlit full colour window displays

     - Showcasing on two of the leading national property portals; Rightmove & On The Market

     - Our modern, interactive, mobile friendly website

     - High quality presentation of your home to market, including professional photography, coloured floor plans, glossy brochures and expertly written details

     - Our well maintained database of genuine and suitable buyers

     - Promotion of your home via our social media connections; Facebook and Twitter

     - Open House Days staffed by our in-house seasoned sales professionals

     - Distinctive 'For Sale' boards

     - A James Millard magazine, produced every six weeks and distributed throughout Westerham, Hildenborough and surrounding areas, ensuring your property reaches a select but important group of potential buyers

     - Expert negotiators skilled in the craft of nurturing prospective buyers

     - Most vitally, our sales team will visit your home to ensure they have the first hand knowledge they need, essential when accompanying viewings, advising prospective buyers and achieving you the best possible sale price for your home

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    London connection
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    We are proud to be members of The Guild of Property Professionals and as such, are able to market your home to the prospective London buyer via The Guild's prestigious offices in Park Lane, Mayfair.

    Every member company of The Guild is a carefully selected independent estate agency, stringently selected by them and proven to adhere to the highest standards of agency practice. All members must meet The Guild's own strict Code of Conduct, which ensures that every agent is either a qualified member of the Royal Institution of Chartered Surveyors (RICS) or a member of The Property Ombudsman.

    We are therefore part of a national network of independent member agents, working together to serve you better and bound together in an enterprising spirit of teamwork and professionalism that without doubt, helps in selling homes.
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Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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Looking to buy? 

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    We take great pride in our client registrations and really do take the time to listen to your requirements.

    Becoming part of our in-house database will without doubt be of benefit to you. Character home or modern, easy to maintain garden or plenty of space for the children to let off steam, a finished product or an exciting project - tell us when you register exactly what you wish your new home to deliver and by doing so, we will seek to contact you personally with details of our newest instructions suited to your brief.

    As local specialists for the last 25 years, we also have unique access to many prospective vendors, poised to bring their home to the market for well-placed, motivated buyers.  

    We consistently achieve success in identifying bespoke opportunities for vendors wishing to move in the local area and frequently have several 'in-house' linked transactions in progress. 

    So if you live in our area, wish to move locally and have a home to sell, by instructing ourselves you can be assured of having the same dedicated and experienced team of professionals focused on achieving both your selling and buying objectives.
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Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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  • Team Member

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    Justine Stapleton, Associate Director & Office Manager / Head Valuer

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    Kelly Bay, Administration Manager

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    Linda Taylor, Progression Manager

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    Donna Golesworthy, Sales Negotiator
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User Guide

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And here is what our clients say....

Testimonials from Sellers

  • Seller Testimonial

    "The opportunity could not pass without conveying our thanks to you all and to comment on how understanding you have all been in the above sale and purchase process. Right from the start you all worked so hard, from the initial valuation and viewings, through to the negotiation of our sale and progression - all made for a truly first class service. The professional and discreet manner in which all was dealt with was seamless and we were constantly kept updated throughout.  James Millard Westerham surely should take the lead as being exemplary in the field of estate agency and we cannot recommend you all highly enough. A massive 'thank you' to you all!"

    Ms M and Mr H - Westerham 

  • Seller Testimonial

    "We recently sold our house through James Millard. The service they provided was truly exceptional from the advice given on the valuation, the marketing of the property and right through to completion. Both my wife and I have been involved in the sale and purchase of countless properties; however, this was a particularly stressful move for us due to time pressures and several other factors I cannot detail. We needed plenty of support and reassurance throughout the sales and James Millard could not have been more supportive and helpful at every turn. This is a remarkable company who I could not recommend highly enough" 

    Mr and Mrs A - Westerham

  • Seller Testimonial

    "I can't express how grateful I am for all the work you put in to making this sale as easy as possible. It really is much appreciated; I wouldn't ever use anyone else!"

    Mr D - Biggin Hill

  • Seller Testimonial

    "Well done indeed for bringing this lengthy saga to a successful completion. I am so grateful for all your painstaking and careful work.   You were delightful to deal with"

    Ms F

  • Seller Testimonial

    "We have been dealing with James Millard with the sale of our home. Superb service, friendly and 100 per cent reliable. We have been dealing with other agents from Sevenoaks down to the south coast of England (to buy a new property) and by far, James Millard are the best, 'standing above the crowd' on everything they do. I would certainly recommend them to anyone who is selling a property. See for yourself, they won't let you down. Your professionalism and attention to detail was exemplary. I was kept fully informed at all times which is rare these days" 

    Mrs R

  • Seller Testimonial

    "Thank you so much. You have all been just fantastic!" 

    Mr and Mrs P

  • Seller Testimonial

    "To everyone at James Millard! Thank you very much for helping us to sell our house, you did an amazing job and we are very grateful. Wishing you all the very best"

    Mr and Mrs P - Sundridge

  • Seller Testimonial

    "You are by miles the best Estate Agents ever!"

     Ms G - Westerham

  • Seller Testimonial

    "A big thank you for all your help, positivity and perseverance in our epic house moving journey! So so happy that we finally got there and we are loving our new home"

    Mr and Mrs R - Westerham

  • Seller Testimonial

    "Having completed on my sale, I feel the need to thank you and all your team for making the entire process seamless. From day one the communication and service was outstanding, please pass my thanks on to all the team and congratulate them on a job well done. I would have no hesitation in recommending Millard's to any of my friends. Many thanks again"

    Mr P Edwards - Tatsfield

  • Seller Testimonial

    "It was such a pleasure to sell my property through your Westerham office as everyone was so helpful, friendly and comforting during my sad time. I feel there's a little void in my life now without our conversations but also it's such a relief to have successfully moved and sold my house to a lovely couple who will make it a beautiful family home. Many thanks for all your help and for making my life much nicer as I'm very happy in my new home."

    Mrs T - Leaves Green 

  • Seller Testimonial

    "We really appreciate everything you and your team have done for us. We definitely had the right agent working with us!"

    Mr and Mrs H - Limpsfield Chart 

  • Seller Testimonial

    "To my magical team at Millards - Get that SOLD BOARD straight up as we've just EXCHANGED! What a team and a what a privilege to work with you all. Thank you all for your amazing commitment and support."

    Ms V Aylward - Crockham Hill 

  • Seller Testimonial

    "I just wanted to thank you and your team for all the work you have done in selling my house, you certainly went the extra mile.  In my experience there is only one estate agent".

    Mrs S Brooks - Westerham

Testimonials from Buyers

  • Buyer Testimonial

    "Lucy and I would like to thank you all so very much for all your efforts in trying to find us a suitable property in Westerham, especially after we had exchanged with our buyer and time was getting short. As you would expect we were registered with many number of Agents yet I can tell you that the support, the attention and particularly the care we received from yourselves was head and shoulders (and more) ahead of all the others. For those people asking about our experience we've got our own soundbite for you. James Millard: They really do care" 

    Mr and Mrs H

  • Buyer Testimonial

    "Thank you for making the buying process an easy and pleasant transaction. We are settling in and it feels like home already"

    Mr and Mrs M - Ide Hill 

  • Buyer Testimonial

    "James Millard are, hands down, the best estate agency we have experienced and I cannot recommend them highly enough. Having been involved in many challenging chains in the past, we have experienced the good, the bad and the ugly sides of property transactions. Our move to Westerham in 2019 wasn't without its challenges but I could rely on the team at James Millard being available, professional and pragmatic. We are very happy in our new home but, if the time ever comes for us to move, we would not hesitate in instructing James Millard to act on our behalf."

    Mr and Mrs Kerr - Westerham 

  • Buyer Testimonial

    "Justine Stapleton and the James Millard team demonstrated a high degree of tenacity, perseverance, practicality and professionalism that meant that a purchase that may not have proceeded with a less able agent at the helm finally made it over the line!"

    Mr and Mrs Kekwick - Westerham 

  • Buyer Testimonial

    "Thank you so much for all your hard work in helping us get the house of our dreams. Donna & Linda - you're amazing and made the whole thing so easy for us - thank you!"

    Mr and Mrs Manzano 

  • Buyer Testimonial

    "I wanted to thank you Sophie, Justine and your colleagues for all your help this year, you have been the only estate agent that I was registered with that was actually proactive in sending me properties. I would not hesitate in using your services in future"

    Ms C, Kingston-Upon-Thames 
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Disclaimer

The content on this Microsite has been uploaded by James Millard Estate Agents, Westerham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to James Millard Estate Agents, Westerham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by James Millard Estate Agents, Westerham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call James Millard Estate Agents, Westerham on +441959565756.