A 5-star review by 'Mr and Mrs Douglas' 1/12/2014
A very professional service from Michael throughout. We found it a simple and transparent process to market our house and we were very pleased with the advertisements and photos of our property. We were delighted with the high number of viewings arranged and the quick communications after each view. After accepting an offer, Deborah was excellent at keeping us informed and helped to negotiate a completion date (despite many obstacles put in her way!).
We would highly recommend Jones Robinson
A 5-star review by 'Maz' 1/12/2014
I recently sold a property through Jones Robinson and the sale was handled by Michael Simpson. It was a difficult sale, due to many reasons outside the control of Jones Robinson, but it was handled very professionally throughout. It took several months to complete, and throughout this period I had a single contact who kept me appraised at all times. I chose Jones Robinson after a very unsuccessful stint with another sales agent, and my only regret is that I didn't choose to use them in the first instance. The way they marketed the property was very professional too. I would recommend them.
A 5-star review by 'Maria Deas' 1/12/2014
Jones Robinson offer an extremely professional service, they undertook the viewings of the property and always provided timely feedback from prospective clients as soon as they had it, but generally within 24 hours.My property did not sell as quickly as I expected, or for the asking price, but I felt confident that JR were doing all they could to ensure I got the best price. Considering the market temperature kept fluctuating I felt I had a very good service, and was kept informed along the way.
I will gladly use them again, and recommend them to my friends and colleagues.
A 5-star review by 'Mr & Mrs Smith' 27/11/2014
We found Jones Robinson professional and prompt in all aspects of selling our property - An all round excellent service. It has been a pleasure doing business with: Karl, Toyah and Karen, they were always there to help. Special thanks to the team for working so hard to sell our property, We are currently looking forward to completion and moving into out new home. Best Wishes and Thank You.
A 5-star review by 'Caroline' 25/11/2014
We have recently sold a property. It was well presented, with excellent photos. We received a very good service from Paul Hodgson and his team, keeping us informed with comments from the viewings. He gave us very good advise and helped us with a very difficult sale. In the end we had a good result and finally completion and exchange was organised very quickly. We have also used Jones Robinson for letting our property and Ben Coates has managed it extremely well. I certainly would not hesitate to recommend both services from this Agent.
A 5-star review by 'Mark' 22/11/2014
Jones Robinson were professional from the start. We also bought the property through them. Michael was very clear in all explanations at early stages, and eventually achieved a sale price for us that was higher than expected. He was courteous and generally responsive, and facilitated the sale where he could. I have no reservations in recommending Jones Robinson for the sale of anyone's property.
A 5-star review by 'eloiseg' 1/11/2014
I had a great experience with this agent. Everyone I met was very helpful, professional and friendly. They would reply to emails within a few minutes and made everything easy for me and the buyers. I am really grateful for their help and really made the process easy and stress free.
A 5-star review by 'LJ' 31/10/2014
We are very pleased with the service Provieded by Jones Robinson and would (will) use them again. Despite delays from the buyers Jones Robinson kept the sale moving and achieved a successful conclusion.
A 4-star review by 'K Cameron' 29/10/2014
The agents completed the sale of my property successfully. It took an unusually long time to complete the sale and the agents remained positive and calm throughout. I would recommend them completely. Toyah and Karl work very well as a team.
A 5-star review by 'Paul' 29/10/2014
My property was valued, advertised, viewed, offered and completed efficiently and quickly. There was always someone on hand to answer any queries when I called and all members of staff I came into contact with were helpful and friendly. That's what I needed an agent to do and they delivered.
A 5-star review by 'Jane Honey' 26/10/2014
My elderly parents recently sold their home of 52 years via Jones Robinson in Lambourn. This has been a very emotional experience for them and if Karl and Toyah had not acted as kindly and sympathetically as they did I am sure the sale would not have proceeded.
From the moment the bungalow was put on the market to completion they were kept updated on progress and all questions answered honestly.
I wouldnt hesitate in using Jones Robinson of Lambourn again, thank you both so very much.
A 5-star review by 'Muchaneta' 19/10/2014
I would like to express my sincere gratetude for the service that we got from Joel at the time when we were tenants at the above address.It is common knowledge that problems do happen during any term of tenancy but however it is how those problems are resolved which make an individual standout in the quality of service they are rendering to their clients.It is in this regard where Joel has demonstrated an oustanding ability to mediate between the parties concerned achieving fantastic results.He has demonstrated a great sence of professionalism and steadfastness in his approach to dealing with our problems and resolving them amicably.It was a pleasure to work with him and I wish him all the best in his carreer
A 5-star review by 'Joanne' 5/10/2014
We have just completed on the purchase of a house through Jones Robinson and I must say we are very impressed with the service we received. All the staff members we spoke to were very polite, professional and efficient. We were kept updated all the way through and couldn't have asked for any better service. This property was as an investment, but we are considering selling our own home in two years time and will certainly be contacting this team for a valuation nearer the time. We may also be interested in further investment properties, so buying one little house through them could well lead to more business for them in the future due to their great customer service. Well done.
A 4-star review by 'clairenw' 29/9/2014
I'll be honest, it's not all been smooth sailing with Jones Robinson, but nor was it with previous letting agents. What I can say is that when things go wrong it's generally the fault of one of their suppliers, and Joel and Sarah try to do their best to sort things out quickly. They have the common sense which some of their suppliers seem to lack. Luckily, they have a choice of suppliers so it's easy to ditch the bad ones and move on. Most tenants have been pretty good, and again, if there are any problems with tenants having unrealistic expectations, Jones Robinson do seem to be quite level headed, which is not something I can say of other letting agents.
A 5-star review by 'Toria' 26/9/2014
Not only did our house sell quickly, smoothly and at the asking price, but we felt we were in very safe hands. Jones Robinson did everything they said they would do, and when they said they would do it. We had excellent communication from the staff in the office, and the marketing materials for our property were well put together. I would not hesitate Jones Robinson to a friend when thinking of selling their property. First class service.
A 5-star review by 'Debbie & Neil Weight' 24/9/2014
Thank you Charles, Sara and Deborah for selling our house in such a short time and exceeding our expectations of the value! We couldn't have chosen a better company to guide us through the process and to help along the way as and when we needed it. A five star service!
A 4-star review by 'Helen Whitehill' 24/9/2014
We found the service from Jones Robinson to be professional. During a complicated sales process we found them to be creative and easy to communicate with helping us to achieve a sale in a reasonable time scale. We would not hesitate to recommend them.
A 5-star review by 'Ian' 19/9/2014
The end of my lease period was hassle free, the prospective new clients were shown around at a convenient time and I endured minimal inconvenience. During my time in the property numerous issues were dealt with in an efficient timely manner by a very friendly Joel Knights. In fact all the people I dealt with, Laura, Kelly, Nicola and Joel were a real pleasure to speak to at all times!
A 5-star review by 'Chances' 16/9/2014
My husband and I were delighted with the service we received from Jones Robinson Lambourn Office. From start to finish everything was done efficiently and with little fuss. They returned calls and quickly provided any information we needed. This was not a straightforward sale as there was a chain of six involved but they managed to keep us up to date on every development Both Karl and Toyah were very approachable and had sunny dispositions. We would rate Jones Robinson Lambourn Office 10 out of 10.
A 5-star review by 'Matt' 14/9/2014
I found Paul Hodgson extremely helpful and efficient with the sale of my house.Paul went out of his way to make sure I receive the maximum price for my house and I really couldn't have been happier with the whole process.I would highly recommend using Paul at Jones Robinson for your selling needs