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User Guide

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About Jordan and Halstead 

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    A family run business with links dating back to 1992, Jordan and Halstead are a forward thinking business with enthusiastic and passionate staff who aim to deliver a five star customer experience.

    We are specialist residential property managers and letting agents in the Chester, Wrexham, Manchester and Liverpool areas. Our expert knowledge of property prices in your area means we can achieve the best possible yield for you. Our valuations take all local benefits into account, like closeness to the best schools or transport links, ensuring the highest return on investment.

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    We are expanding 
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    During November 2018 JH acquired an already thriving estate agency in Buckley, William Gleave.

    The forward thinking vision of our business means we are always looking to maximise our opportunities, this acquisition demonstrates that we are not only ambitious, but eager to get a foothold in a host of market places.

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    Visit our website! 
    http://www.jordanandhalstead.co.uk/
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User Guide

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Leading lettings agents in Chester 

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    Local & National Coverage
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    We are specialist residential property managers and letting agents based in Chester but offering National exposure. 

    Our expert knowledge of property prices in your area means we can achieve the best possible yield for you. 

    Our valuations take all local benefits into account, like closeness to the best schools or transport links, ensuring the highest return on investment.
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Let us find the right property for you

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    We have a dedicated property management team to look after all your maintenance needs in the unlikely event something needs looking at or repairing. 

    We understand that it's 'your home', even when it is rented. It's your place to relax, to have fun, to escape to or entertain your friends. So finding you the best possible home is our passion. 

    As letting agents, we have unrivalled knowledge in the Chester, Wrexham, Liverpool and Manchester areas. As a family run firm we are here to help and advise you every step of the way. 

    Renting can seem a little daunting but our staff are approachable and keen to offer you advice and assistance if you require it. We'll match your needs to the perfect property and keep you in touch directly or via our free mailing list.

    Apply for a property now and receive yourself a treat on us to use at local Chester businesses. 
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User Guide

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Meet the team - Who are we?

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    Jordan Halstead - Managing Director 
    Starting his career as a school leaver, Jordan was a successful trainee negotiator working for Jordan's Residential Lettings, a 6 branch letting agent business. In 2009 Jordan acquired the Chester branch of Jordan's residential lettings and rebranded it as Jordan And Halstead and from then the business has gone from strength to strength. Jordan and Halstead, William Gleave and JH National now manage over 2500 properties and are some of the areas leading sales agents.

    In 2011 Jordan co-founded Rent on time Ltd which served letting agents up and down the country providing guaranteed rent collection and this company was sold in 2017. Now Jordan's main focus is the growth all of the brands and for them to be the leading Estate agent in the north west.

    Jordan believes in world class customer service and has a core belief of trying to help others at all times.

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    Chloe Herbert - Operations Manager
    With over eight years of administrative experience Chloe brings a wealth of organisation to the JH Team. Chloe has come from a property background with previous roles as a paralegal in a Cardiff law firm for three years and prior to that PA to five directors in a property management business. Whilst being responsible for all management and administration requirements of the director's, Chloe assists with day to day running of all offices and heads up the recruitment process.

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    Guy Fenn-Mansfield - Chester and Frodsham Director
    I joined Jordan and Halstead in 2019 having spent the previous 18 years working in the residential, commercial and investment sectors of property. In my current role I oversee the day to day running of our sales and lettings businesses for both Chester and Frodsham.

    Outside of work I enjoy spending time with my family, we love nothing more than throwing our gear into our camper and going of for another madcap adventure. I am also a huge music fan and love nothing more than a good gig or festival.

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    Sara Roberts (M.A.R.L.A.) Senior Property Manager 
    Sara is Jordan and Halstead's longest standing member of the team and has worked in the letting industry for over 20 years. Sara manages the JH local portfolio in Chester, Wrexham and surrounding areas. Sara supplies a top service to Landlords and tenants ensuring that properties are safe and issues are resolved quickly and knows most of our customers on first name terms. Sara manages JH locals approved contractor data base, ensuring that landlords receive the best standard of repairs and renovation at the most competitive prices. 

    Outside of work Sara spends time with her family and two dogs, attends regular Zumba classes, and fits in as many holidays to Ibiza as possible.

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    Georgia Jones - Senior Letting Consultant
    Since Joining Jordan and Halstead in 2020 I have progressed from a negotiator to senior lettings consultant. My role now sees me running the lettings side of the business in our Chester office, along with conducting valuations and rent reviews.

    Outside of work you will most likely find me on my horse or socialising with friends and family. I also love to travel and am happiest sipping a pina colada on my sun lounger looking over the pool or out to sea.

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    Stephanie Williams - JH Asset Management
    Stephanie has recently joined the JH National Team bringing a wealth of customer service and organisation skills from a fast pace career in sales and data reporting. Moving home can have its stresses so Stephanie is focused on ensuring the tenants experience is second to none, from the application stage, right through to the move in.

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    Gemma Clark - JH Asset Management
    In 2018 I moved back to Chester, which was my university city and have found a new home at JH national. I have enjoyed applying my existing administrative skills in my current role and expanding my knowledge in lettings and property management. I have spent a number of years in a fast paced customer service role which made JH National the ideal place to develop my career. When I'm not in work I enjoy socialising and bringing my dance degree to the dance floor. This is an exciting time to have joined JH. I look forward growing with the National team.
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    User Guide

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    What our customers say about us 

    Testimonials from Landlords

    • Landlord Testimonial

      nothing but a good professional experience
      I've been with Jordan & Halstead as a landlord for nearly 10 years and have nothing but a good professional experience from the Property Management Team. 

      Just like in life, sometimes things go wrong but J&H team take the time to fix it quickly, they care to keep both their landlords and tenants happy. Thank you guys for all the hard work.

    • Landlord Testimonial

      Great to know my property is in safe hands
      Have been with Jordan and Halstead as a landlord for 8 years and have nothing but praise for the Property Management Team and Account personnel, Sara and Hannah respectively. Although there have been a few hiccups/problems along the way they sort them out efficiently. Great to know my property is in safe hands and being managed effectively. Thanks to all the team there and look forward to continuing our relationship.

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      provided what we needed fast and efficiently
      Very happy with the service. George took a good care of us. Understood my very busy schedule and worked along that. Having been frustrated by other letting agencies, Jordan & Halstead provided what we needed fast and efficiently.

    Testimonials from Tenants

    • Tenant Testimonial

      was ever ready to answer all my queries 
      A student who knows nothing about Huddersfield, just joined the university in here and so confused about which accommodation to take , will it be safe , will it be comfortable and then I meet this lady @Stephanie Williams from JH national who suggested me Kingfisher court , and was ever ready to answer all my queries without getting annoyed and in perfect time, I had all my doubts cleared, now that I moved in she is still there to clear all my doubts and has made my stay comfortable, safe and homely.. For any student joining uni in Huddersfield this is one place I would recommend without a second thought... Thanks a lot Stephanie Williams.. and thanks a lot kingfisher court����

    • Tenant Testimonial

      no time at all and with great ease
      Steph sorted my application out in no time at all and with great ease

    • Tenant Testimonial

      I would recommend them to anyone!
      They were very quick with the whole process and the customer service is excellent I would recommend them to anyone!

    • Tenant Testimonial

      Fabulous experience would give more than 5*
      JH Local gave me the best experience from start to finish. I honestly thought things were going to be a lot more stressful than they were - I was so excited to find this property and Katie Jenkins got in contact to arrange the viewing. She kindly arranged it around our personal plans and went through it all step by step. Next was the application process, Steph and Katie both kept in contact with us and helped us along the way if there was anything more we needed. Katie has been on hand to every question I have had about this process and made my experience absolutely amazing. I would recommend this company to anybody and both advisors (Katie and Steph) are a credit to the company. Thank you ��
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