Two ways to Sell
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    Our Aim
    It is our aim to provide an approachable service for our clients, informing them of the process of marketing and progress of a sale agreed. You will deal with one member of staff, who will oversee the process from marketing to completion. We will email you updates every week with details of viewings and feedback, the number of people we have sent the details to and statistics from our website. We will endeavour to ensure that the normal stresses associated with the sale of your property are kept to a minimum by keeping you updated all the way
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    Sales Service ( Private Treaty)

    In our capacity as Estate Agents, our services include a free appraisal of value conducted by our director of the firm who is a Chartered Surveyor. Our Service Includes

    • A window display / internal display in our offices and digital display in Longton,
    • Full sale particulars, 
    • Details on our website  Rightmove and  Facebook
    • For sale board
    • Vendor Portal: Access your electronic file and see whats going on 24/7.

    We keep a database of hundreds of potential buyers and details of your property will be distributed to interested parties at regular intervals.
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    Online Auction 
    We can help sell your property fast, free of fees with the security that a buyer pays a non refundable reservation fee which forms the agents and auctioneers fees.

    Key Benefits:
    • No fees Payable by the seller
    • Start an auction anytime
    • Set the length of the auction to suit you
    • Buyer pays a non refundable reservation fee
    • No auction entry fees
    • Set the reserve to suit your needs
    • Buyers can bid from their home, office or mobile
    • No need to attend an auction its online
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Homebuyer's Survey & Reports
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    The mortgage valuation report answers only the lender's questions and is for their purposes only. Both the Consumers Association and Which Magazine recommend that you arrange for your own survey by your own surveyor. The Home Buyers Report is a cost effective service and provides you with peace of mind.


    • A detailed inspection and survey of the building internally and externally including the services.
    • The outside inspection also comments on the location and
      condition of boundaries and any outbuildings.
    • Colour coded condition ratings in relation to urgency and repair.
    • Legal issues that are referred to your solicitors.
    • A Market Value and a re instatement cost for insurance purposes.

    • The main purpose of the Homebuyers Report is to help you to make a reasoned and informed decision on whether to go ahead with buying the property, taking into account any repairs and what is a reasonable price to pay. It also helps you to budget, reveals hidden defects and can even be used to renegotiate the price. With Keates Hulme the surveyor will also go through the report with you on a one-to-one basis.

      "The Homebuyer Report Service offered by Keates Hulme was amazing and exactly what we wanted we were impressed by the knowledge and thoroughness of the report and the overall approach. The report highlighted a number of issues and defects with the property and helped us to make an informed decision not to proceed with the purchase. We would certainly use your services again."
      - John Cooper
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    Mortgage Advice Bureau is one of the UK's largest award winning mortgage brokers and can offer you independent advice. We can search over 8,000 different mortgages from a selection of 80 different lenders to find the right deal for you. Call Keates to ensure you get the right advice
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Property Letting & Management
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    In Stoke-on-Trent, Staffordshire  We act for many clients who have one or several properties and can tailor a package to suit your needs. All clients monies are held in separate client accounts under RICS rules and are audited regularly. many agents are not members of professional bodies so your money may not be safe with them

    Let Only Service This is for experienced landlords who require immediate and effective marketing exposure to secure a tenant. Properties are advertised in the same manner as sale properties on Rightmove and other property portals.

    Features of the service:

    • Internet and board advertising
    • Accompanied viewings
    • Tenant vetting and document drafting
    • Inventory service (for additional charge)

    Managed Service Distant or busy landlords may not be able to deal with the daily duties of managing a property, so we take all the strain out of this and simply present you with a monthly BACS payment.Rental Guarantee This is available to clients to allow for loss of rent at an extra cost and is underwritten by an independent firm of insurersLegal Protection Again this can be arranged via third party insurers to protect you against actions by third parties or even your tenant.Scope of ServiceOption1: Let Only Service This service includes:
    • Marketing viewing and credit check
    • Assured Shorthold tenancy document
    • Collecting one months rent and deposit
    • Condition survey conducted and service providers notified (inventories are charged separately if required)
    • Where applicable, an insurance policy for the rental income is placed.

    Option 2: Full Management Service

    Includes all aspects of the straight letting service with the addition of the following:

    • Rental collection on your behalf, with the funds being paid to our client account then to yourself
    • Client accounts are insured against theft and checked by a Chartered Accountant, who reports to our Institution (RICS)
    • Management of the property including repairs

    Inventory and Schedule of Condition We will draw up a detailed and thorough inventory of the contents of the property and a schedule of the condition of the property and its contents.
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Our Team
  • Introduction

    Stoke Office:

    Lets Negoatiator: Joe Bickley

    Lettings Administrator: Taylor Simms 

    Tenancies Manager: Megan Davies:

    Lettings Manager: Hannah Taylor:

    Accounts Manager: Kelly Lovatt: 

    Commercial Property: Amy Mugglestone

    Greeter, Lister, Inventory Clerk: Les Smith:

    Longton Office:

    Sales Manager: Shelly Parkhouse: 

    Sales Negotiator: Dan Ray

    Greeter, Lister, Inventory Clerk: Jim Parkhouse

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Recently Sold Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    69 Strand, Longton,
    ST3 2ND

    Telephone us

    Buying: 01782 955074  Local call rate

    Email us

    Contact us


    Auction Testimonial
    • Introduction

      " I found the overall experience a success. The level of communication was excellent which helped the process go smoothly as the information povided was clear and kept me updated. I would definelty recommend auction as a method of selling your property." D. Evans
    Contact us


    The content on this Microsite has been uploaded by Keates Hulme, Longton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Keates Hulme, Longton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Keates Hulme, Longton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Keates Hulme, Longton on 01782 413580.

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