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About us
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    Lang Town & Country Lettings
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    Lang Town & Country Lettings is an established, professional residential letting agency. 

    Our lettings head office is conveniently situated on the bustling North Hill, right on the threshold of the thriving city centre. With three more branches located around the Plymouth area, offering specialist local area & property knowledge.

    Our lettings team offer a unique and invaluable service by providing all of our tenants and landlords with an allocated 'Personal Property Manager'.

    This ensures that our clients receive continuity within the point of contact they are dealing with our company. Property Managers have allocated property sectors that they are to cover, enabling them to offer a specialist service as well as developing a wealth of local area and property knowledge.


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    Professional Standards
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    At Lang Town and Country we maintain the highest professional standards by conforming to guidelines set by the industry's leading bodies, including the Property Ombudsman and the National Association of Letting Agents and the National Association of Estate Agents.
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    Waterside Lettings
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    We are proud to be the first of Plymouth's property agencies to have a specialist Waterside office, suitably located at the heart of Plymouths Marina living on Notte Street. 

     In addition, we have a branch in Plymstock specialising in Plymstock's popular residential areas and rural/semi-rural properties within the South Hams. As well as our Sales Head Office situated on the edge of the highly desirable area of Mannamead.

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    Accreditation
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    Our reputation and dedication to the property market has been recognised by our accreditation as Plymouth's appointed Mayfair International Realty Agent and as the South West's appointed Waterside Network Agent.

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    Historically residential property has proved to be an excellent investment.

    The abolition of rent controls the landlords right to regain possession, the availability of tailored "buy to let" mortgages at competitive rates, increased demand from a more mobile workforce and changing lifestyles have all contributed to a significant increase in the residential lettings market.

    Property should always be viewed as a medium or long term investment. There are short term rises and falls in the property values but over the long term, property has always performed well as an investment. To ensure your property investment is as good as it can be, it is important to buy the right kind of property.

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    INVESTORS
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    Whether you are starting out in property investment or already have an eastablished portfolio which you are looking to expand, Lang Town & Country can provide you with expert advice on what type of property will work best for you.

    If you are interested in purchasing an investment property you will first need to know what the rental income is that it is likely to achieve and what return or yield this will provide on your invetsment. Landlords with an established portfolio will usually find that they are able to negoitiate bespoke packages depending on the quantity of properties.
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    Lang Town & Country offers a range of services. Tenant introductions from £175 + vat (£210 inc vat) and management from 7.5 % + vat (9% inc vat),

    Contact your local Lang Town & Country office to find out more.

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Tenants
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    Tenant Fees
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    At Lang Town & Country we take pride in offering competitive fees to both our landlords and tenants. As in all aspects of lettings we take a no jargon, honest approach.

    Our fee structure is transparent, with no hidden costs-

    Single person £160 inc VAT

    Additional applicants £90 inc VAT (per person)

    Guarantor £90 inc VAT (per person)

    Set up fee £60 inc VAT (per tenancy)

    (All fees are strictly non-refundable)



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    The Lettings Process

    Finding your new home is an exciting milestone, we endeavour to make the process as easy and stress free as possible:

    1. You've viewed a property and have decided you would like to take it.

    2. Pay the appropriate administration fee to take the property off of the market.

    3. Complete your application form.

    4. Return your application with two forms of ID within 48 hours.

      (One piece of photographic ID & one proof of address i.e. utility bill).

    5. Leave the rest to us!

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    What does the referencing entail?

    We use a third party referencing agency who, with your permission obtain a previous landlords reference, an employer's reference and carry out a credit check. 

    This process can take between 48hours to a week, dependant on how quickly your referees respond and whether you require a guarantor.  Incomplete application forms will also cause delay.



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    Why would I need a guarantor?

    If you are not on a permanent contract, on a zero-hour contract or do not earn a sufficient wage the landlord will request you to provide a guarantor, pay 6months rent in advance or on occasion both. 

    A guarantor provides both you as a tenant and the landlord peace of mind that you are financially able to proceed with the tenancy.

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    When can I move in?

    At the start of the application process we will agree with you a 'proposed move in date', this is a provisional date- please do not arrange removals until your property manager has arranged and confirmed with you a sign-up appointment.

    Sign up appointments can only be confirmed once we have received your successful referencing report. 

     We will endeavour to work with you to your desired move in date where possible, however any sign-up appointments arranged later than two weeks of receiving your final report will be subject to a holding fee.

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    What happens at the sign-up appointment?

    The appointment will take place at the office and will take approx. 30mins. 

    At this appointment, you will read and sign the tenancy agreement and receive the keys to your new home. 

     All tenants and guarantors will need to be present and your first month's rent and deposit will need to have been received and cleared prior to signing the Tenancy Agreement, alternatively the payment can be made during the appointment in clear funds i.e. cash/debit card (unfortunately credit and international cards are subject to an additional charge). 

    Please bring with you a copy of your 'Tenants Liability Insurance' with you as this is a requirement of the tenancy agreement.  

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    For any further queries...

    For more information or if you have any queries please do not hesitate to contact the Lettings Head Office on 01752 201010.


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Meet Our Team
  • Introduction

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    At Lang Town & Country we have a dedicated team of Personal Property Managers offering you expert property advice, as well as in house accountants and a handy man. 

    Our team are professional yet friendly and endeavour to provide the highest level of customer service as well as honest, constructive advice.   

  • Team Member

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    Richard Rabin (FNAEA/MARLA) Director

    With over 25 years experience within the letting field, Richard provides a wealth of experience and knowledge.  An active team player, Richard conducts the majority of the lettings market appraisals as well as overseeing the day to day running of the office. 

    Contact: Richard@langtownandcountry.com

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    Tracy Brady (MARLA) Lettings Managing Director

    Having worked with Lang Town & Country for 15 years Tracy is now responsible for overseeing the day to day running of the office, providing support and advice to the team as well as co-ordinating aspects of the business which are 'behind the scenes'. 

    Contact: Tracy@langtownandcountry.com

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    Claire Oliveira Client Accounts Assistant

    Claire has over 8 years experience within the lettings sector.  Claire carries out the daily managing of the client accounts.  Additionally, having undertaken every role within lettings throughout her career, Claire's experience is often called upon in the form of advice and support to colleagues.  

    Contact: Claire@langtownandcountry.com  

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    Cathy Watts Business Accounts Assistance

    Cathy over sees all of our Business Accounts.  With over 36 years experience in finance, Cathy's meticulous attention to detail is impeccable, she is an asset to our accounts department.   

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    Sarah Kennedy Marketing Co-ordinator

    Sarah provides administrative support to the directors, as well as assisting in the planning and collation of the companies upcoming advertising strategies.

    Contact: SarahK@langtownandcountry.com

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    Hugo Oliveira (MARLA) Property Manager

    Hugo carries out all aspects of the letting process, providing a one to one service to his landlords and tenants.  Hugo specialises in family homes, located predominately in the Mannamead, Peverell, Hartley and Higher Compton areas.

    Contact: Hugo@langtownandcountry.com

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    Rebecca Bartlett (MARLA) Property Manager

    Rebecca carries out all aspects of the lettings process, providing a one to one service to her landlords and tenants.  Rebecca specialises in the residential, semi-rural and rural areas of Plymstock, Ivybridge, Liskeard and Noss Mayo. 

    Contact: Rebecca@langtownandcountry.com  

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    Emma Treverrow Property Manager

    Emma carries out all aspects of the lettings process, providing a one to one service to her landlords and tenants.  Emma specialises in city apartments and homes located in the north of the city.   Her properties are located predominately in the Stoke, North Hill, Woolwell and Derriford areas. 

    Contact: Emma@langtownandcountry.com       

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    Bryony Green Property Manager

    Bryony carries out all aspects of the lettings process, providing her landlords and tenants with a one to one service.  Bryony specialises in Waterside properties from contemporary penthouse apartments to family homes by the river.  Bryony predominately deals with properties located on Sutton harbour, Plymouth Hoe & the Barbican.

    Contact: Bryony@langtownandcountry.com  

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    Amelia Ayres Administrative Assistant
    Amelia offers administrative support to our property managers.  Over seeing paperwork, booking appointments and offering general assistance.   
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    Tony Targett Maintenance Division

    Tony offers an in house maintenance service, from tightening door handles to basic plastering and plumbing, Tony offers a prompt and efficient service at a lower call out rate. 

    For quotes and further information contact: Tony@langtownandcountry.com  

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    Jemma Eason Administrative Assistant (Weekend)
    Jemma offers administrative assistance during our weekend hours of operation, providing office support to our Property Managers whilst they are conducting viewings.  
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    Hannah Adeney Administrative Assistant (Weekend)
    Hannah offers administrative assistance during our weekend hours of operation, providing office support to our Property Managers whilst they are conducting viewings.
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    Personal Property Managers
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      Landlords and tenants alike will be allocated a personal property manager from the very first point of contact.

      This is a unique and invaluable service which ensures continuity with the point of contact you have at Lang Town & Country.

      Landlords and tenants residing in our fully managed properties can rest assure that their property manager will conduct all aspects of the lettings process, from the initial market appraisal/viewing, through to the end of tenancy inspection you will continue to deal with just one member of staff.

      This approach avoids the frustration of being passed from pillar to post, and enables our agents to build a healthy, proactive relationship with landlords and tenants alike.

      Our property managers work within allocated property sectors throughout Plymouth and the surrounding areas, providing you with a wealth of local area, building and property knowledge.

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    52- 54 North Hill,
    Plymouth,
    PL4 8EU

    Telephone us

    Letting: 01752 966415  Local call rate

    Email us

    Contact us

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    • Introduction

      Testimonials
      We always appreciate hearing positive feedback about our company whether it be from landlords, tenants or people who have viewed properties with us.  Below are some testimonials which we have received from landlords and tenants.

    Testimonials from Landlords

    • Landlord Testimonial

      Thank you for many years of efficent management
      Mrs H a long term landlord wrote to say thank you for all your help, for many years of efficent management of our property.
    • Landlord Testimonial

      We have enjoyed working with Lang Town and Country
      Mrs B and Mr W emailed us saying that they continue to enjoy working with  Lang Town and Country and really appreciate our help managing their home.  They look forward to this relationship continuing in the future.

    Testimonials from Tenants

    • Tenant Testimonial

      You have exceeded 5 other agents in Plymouth
      Mr D sent an email to say how much he had enjoyed the apartment and was sad to be leaving.  He thanked us for our help and support during his time in the apartment he rented from us.  The friendly and professional staff at  Lang Town & Country Lettings have far exceeded that of all other five letting agents that I have used in Plymouth.
    • Tenant Testimonial

      Many thanks, i'm impressed with your service
      Mr L emailed after taking a property with us to say thank you and to let us know how impressed he was with our service.
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