Title

  • paragraph

    What Matters To You As a Landlord?

    More money, faster let, a longer tenancy, a certain type of tenant? With Luscombe you will get the result you want when you let your property. 

     We will listen to you, finding out what you want from being a landlord and then use all our skills, systems and experience to get you the result you want.
  • paragraph

    Here's some of what you get;
    • Quality Tenants FAST - 92% of tenants start their search online nowadays. Where most agents only advertise in a few places, we put your property out to over 50 sites including all the major portals. The reason we so aggressively market online, is so your property gets the most interest and the best tenants quicker and faster.

    • Hassle Free Management - To find suitable tenants for your property they must pass Luscombe's tenant referencing, one of the industries' leading tenant referencing procedures.You will get quality tenants in your property which means quicker move-ins, higher occupancy rates, happier tenants who look after your property and stay for longer; which makes you more money.

    • Your Rent Paid Immediately - Most agents pay at set times during the month. We make daily bank transfers. This means that when the rent comes in you get paid immediately.

    • Legislation Responsibility - As you know, it's almost impossible to stay up to date with all the legislation changes, not only locally but nationally. We take on this responsibility for the landlord so it doesn't catch up to them as it always does.

    • Your Money is Protected - Some agents don't protect your money and should something happen to them you could lose your money.

    • Indemnity Insurance Cover - Guarantees you suitable compensation if anything goes wrong and you're left out of pocket.

    • WOW Service - We pride ourselves on helping you looking after your property needs and should anything ever happen, we are members of an independent property ombudsman scheme - this assures you of a route to redress any disputes you may have.
  • paragraph

    Don't waste another day waiting for someone to fill your property
    when we can right away.

    Pick up the phone right now and call 01633 265222, or grab a FREE valuation.

    01633 265222

    info@luscombeandco.com
  • paragraph

    "Having worked with the team at Luscombe and Co over the last few years I have always found them to be a very good company to deal with.They are kind, knowledgeable and are willing to share their expertise to help me get on with managing my properties and my property investments."
    Mark Rogers

    "Right from our first interaction with Luscombe & Co, we were impressed by the efficiency and friendliness of its staff. We had a bad experience with a letting agent on a previous occasion but this was totally different. Based on our experience to date, we would, without hesitation, highly recommend them."
    Manjit Singh

    "Luscombe and co have been a breath of fresh air to deal with in the Lettings Business. Everytime I've had any dealings with them, be it for my properties, or for friends of mine they have been friendly and always over deliver. Thank you."
    Paul Chard (Caerleon)
  • paragraph

    We advertise on UK's Biggest Websites - and more! Luscombe & CO is considered one of the industry's leading property management and letting company in Newport, South Wales.


    We build very good rapport with our tenants - extending contracts with us for longer periods of time. Saving YOU - our Landlords - from the hassle of waiting for new tenants to occupy property. 


    *The offer only applies to properties that are managed by Luscombe and Co on the Full management service for a full 6 months
Contact us

Title

What Matters To You As a Landlord?
  • paragraph

    More money, faster let, a longer tenancy, a certain type of tenant? With Luscombe you will get the result you want when you let your property.

    We will listen to you, finding out what you want from being a landlord and then use all our skills, systems and experience to get you the result you want.
  • paragraph

    Here's some of what you get;
    • Quality Tenants FAST - 92% of tenants start their search online nowadays. Where most agents only advertise in 1 or 2 places, we put your property out to over 50 sites including all the major portals. The reason we so aggressively market online, is so your property gets the most interest and the best tenants quickly.

    • Hassle Free Management - To find suitable tenants for your property they must pass Luscombe's tenant referencing, one of the industries' leading tenant referencing procedures.You will get quality tenants in your property which means quicker move-ins, higher occupancy rates, happier tenants who look after your property and stay for longer; which makes you more money.

    • Your Rent Paid Immediately - Most agents pay at set times during the month. We make daily bank transfers. This means that when the rent comes in you get paid immediately.

    • Shortest Waiting Times - For finding tenants for anyone in the area.

    • Legislation Responsibility - As you know, it's almost impossible to stay up to date with all the legislation changes, not only locally but nationally. We take on this responsibility for the landlord so it doesn't catch up to them as it always does.

    • Your Money is Protected - Most agents dont protect your money and should something happen to them you could lose your money.

    • Indemnity Insurance Cover - Guarantees you suitable compensation if anything goes wrong and you're left out of pocket.

    • WOW Service - We pride ourselves on helping you looking after your property needs and should anything ever happen, we are members of an independent property ombudsman scheme - this assures you of a route to redress any disputes you may have.
  • paragraph

    Don't waste another day waiting for someone to fill your 

    property when we can right away. Pick up the phone right now 

    and call 01633 265222, or grab a FREE valuation.


    01633 265222

    info@luscombeandco.com
  • paragraph

    "Having worked with the team at Luscombe and Co over the last few years I have always found them to be a very good company to deal with.They are kind, knowledgeable and are willing to share their expertise to help me get on with managing my properties and my property investments." 
    Mark Rogers 

    "Right from our first interaction with Luscombe & Co, we were impressed by the efficiency and friendliness of its staff. We had a bad experience with a letting agent on a previous occasion but this was totally different. Based on our experience to date, we would, without hesitation, highly recommend them." 
    Manjit Singh 

    "Luscombe and co have been a breath of fresh air to deal with in the Lettings Business. Everytime I've had any dealings with them, be it for my properties, or for friends of mine they have been friendly and always over deliver. Thank you." 
    Paul Chard (Caerleon)
  • paragraph

    We advertise on UK's Biggest Websites - and more! 

     Luscombe & CO is considered one of the industry's leading property management and letting company in Newport, South Wales. We build very good rapport with our tenants - extending contracts with us for longer periods of time. Saving YOU - our Landlords - from the hassle of waiting for new tenants to occupy property.


    *The 14 day offer only applies to properties that are managed by Luscombe and Co on the Full management service
Contact us

Title

Renting Process
  • paragraph

    Process for Renting Property in Newport
    Whether you are experienced in renting property or a first timer, we will try to understand what type of property you are looking to rent and gain your feedback on the ones you view. There is a two stage process.
  • paragraph

    STAGE 1
    1. Register

    You can register on the website to get property alerts direct via email. If you prefer to talk to someone please feel free to call us or drop into our office to have a chat about your rental needs.  

    2. Property Search

    Using our website search facility, select the properties you are interested in viewing. Arrange a viewing by calling the office and arranging with a negotiator an appointment time, and for them to answer any questions you may have.
  • paragraph

    STAGE 2
    Once you have decided on the property for you, the next stage involves four steps to becoming a Luscombe & Co Tenant.
  • paragraph

    Step 1

    You will asked to fill out our online or paper Tenancy Application Form, which needs to be completed in full and returned to the local office if paper version. Identification and proof of current address will be required as well. You will be informed how much money is required to be paid at this stage.

    Step 2

    The office will process your application. The details you have submitted will be verified and checked. If there are any gaps in your employment a guarantor may be needed, a landlord reference will also be required. When the references are all back and satisfactory, you will be informed if it has been successful. At this point you will be required to pay the bond.

    Step 3

    A check in letter will be issued informing you of your moving in date. We will also advise you of the amount of money (which will need to be a cash equivalent) that will be required before you move in.

    Step 4

    You are now ready to sign the tenancy agreement and inventory and the keys will be yours. No need to worry about contacting the utility companies, as we will take care of it.

    Y our ongoing monthly rent is then paid by standing order leaving you free to enjoy your new home. Simple!
Contact us

Title

Luscombe Lettings: Letting Agents in Newport
  • Introduction

    Meet Team Luscombe
  • Team Member

    image cannot be displayed
    Sarah Luscombe - Director/Senior Negotiator
    A Landlord herself, Sarah is from the Newport area and knows all there is to know about the property market in the area. Like Barrie, Sarah has been investing in property for over a decade, and you couldn't ask for a better guide on how to market your property or how much to ask for it.   
     
    "I do my best to live by the company motto "Delivering WOW through service." I'm also strangely passionate about PROPERTY."   
     
    Key Skill: Passion
  • Team Member

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    Barrie McDowell - Director/Senior Office Manager
    Responsible for the systematic operations at Luscombe & Co, Barrie has been in the property business for 10 years. Dealing mostly with Landlords, Barrie is the first point of contact for legal questions, and also deals with all the payments to you. Having previously been the driving force behind a FTSE 100 company in London with over 200 staff, Barrie is well positioned to organise the office to provide you with the best possible service.   
     
    "Quite frankly they wouldn't survive without me ;-) "   
     
    Key Skill: Logistics
  • Team Member

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    Hal Luscombe - Director/Marketing Manager
    A member of Wales' Grand Slam winning team in 2005, Hal has traveled the World in both his previous career and his new role as Luscombe & Co marketing manager. More recently, Hal has been spending his time scouring the UK and indeed the World, learning the best ways to market your property and get you the best tenants. Hal believes in the old adage "To be the best you have to learn from the best." and that's exactly what he's done. 


     "Hal Quote." The best reason I've found for running this business is to make meaning; to create a service that can make our clients happy and to have lots of fun on the way.  

    Key Skill: Drive
  • Team Member

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     Penny Walker - Team Director
    Having worked in the property industry since 2010, Penny has gained a wealth of knowledge within all aspects of lettings and enjoys the fast paced and various challenges that arise on a daily basis.

    Dealing with new business and overseeing the office, Penny is on hand to deal with any landlord query and provide swift feedback on appraisals conducted.

    "I am happy to help with any questions you may have, I keep updated on new legislations and can find out any further information that you may need"

    Key Skill: Problem Solving
  • Team Member

    image cannot be displayed
    Christina Estrada - Marketing Assistant
    Working closely with Hal at the heart of the business, Christina is our Social Media organizer. Aside from monitoring our Facebook page and keeping our Twitter feed current, Christina liaises with tenants, optimises our listings and makes our Landlords and tenants happy by helping them to find each other. Christina is also responsible for the content and marketing on our company website.   
     
    "I do my best to make everyone happy on the team ;-)"   
     
    Key Skill: Enthusiasm
  • Team Member

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    Tom Martin - Property Manager
    Tom is the first port of call for everything and anything related to tenants and their referencing. Whether it's liaising with landlords to keep them updated, chasing tenants for documents or even responding to landlord reference requests, Tom is never far from his referencing folders.

    "Willing to help wherever I'm needed to make sure that things run smoothly."

    Key Skill: Determination
  • Team Member

    image cannot be displayed
    Rosie Edwards - Property Manager
    Rosie carries out the vast majority of our inspections and inventories. In addition to her main job role, Rosie spends a lot of her time helping Barrie deal with maintenance queries. Rosie also attends some of our further afield viewings on her way to and from work.

    "If you've ever got questions about your property or how the tenants are looking after it I'll be more than happy to show you the photos from our inspections!".

    Key Skill: Kindness
  • Team Member

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    Anna Sicolo - Sales Manager
    Anna used to work as a Sales Manager for one of the UK's leading corporate fitness franchises. The skills that she learned in that role help her to get the most out of each conversation with prospective tenants and landlords. Whether she's taking fees over the phone or booking in valuations to look at new properties, Anna is always on the look out for ways to tie up a deal or progress the situation towards a positive conclusion. If you need information or documentation for anything at all, Anna is the person to go to. She's ultra organised and always knows the best person to speak to in any situation.

    Key Skills: Perseverance & Organisation
  • Team Member

    image cannot be displayed
    Cezanne -  Referencing Supervisor
    The newest member of the Luscombe & Co. team, Cezanne has come to us with a strong background in customer service and admin work. Attending a lot of our tenant viewings fills most of Cezanne's time, but she still finds the time to help Rosie with inventories and inspections when she's needed.

    "Doing whatever it takes to find quality tenants for your property."

    Key Skills: Levelheaded
  • Team Member

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    Ursula Erasmus - Administrator / Referencing
    Ursula has travelled all over the world and has worked in industries where organisation, efficiency and people skills have been very important. She has worked with people from all walks of life and is passionate about delivering amazing service and helping you where she can. She will primarily be working in the referencing and maintenance department, however will help wherever she can to make sure you have the most streamlined and friendly experience possible. Ursula is one of the newest members of the Luscombe team and she brings a smile and a bubbly energy to the office every day!

    Key Skills: Super organized and Tidy
Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    26 Bridge Street,
    Newport,
    NP20 4BG

    Telephone us

    Letting: 01633 966070  Local call rate

    Email us

    Contact us

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      Luscombe's... found me a tenant within 48 hours!
      I would like to pass on my thanks to you and all the staff at Luscombe's Lettings who have provided me with an excellent level of service and professionalism during my search for a tenant for one of my properties. I had used several agents to aid me in finding a tenant for this property without any joy whatsoever over a period of 3 months. It was mainly due to a colleague introducing me to Hal & Sarah Luscombe that saved the day for me. After months of searching for a tenant Luscombe's literally found me a tenant within 48 hours! 

      Once again, thank you for all your help and I would have no hesitation in recommending you to any of my colleagues in the future. 

      - Danny Gabbidon
    • Landlord Testimonial

      They have shown integrity and professionalism
      It has been a blessing to get to know the Luscombe team. They have shown integrity and professionalism in educating and guiding us in the subject of letting. Their business model has a great ethic of care for both good landlords and good tenants. I am most happy to recommend them to all who find themselves needing services in this area of the housing market.

      Rev David Parfitt
    • Landlord Testimonial

      for the best Letting Agent award
      Loving your pace on finding tenants. Well done. Thank you, Actually, this weekend I read that the Sunday Times / The Times are doing a best letting agent award sponsored by Zoopla. You should go for the best Letting Agent award 2014. Kind regards.

      Silke Richards
    • Landlord Testimonial

      excellent tenant-finding work
      Just like to thank the Lovely Luscombe Ladies - (alphabetically so there's no squabbling) Anneli, Kristy, Simone and Terri - for: - astrological digests - stalking - valiant perseverance in the face of printer malfunction - being young and pretty and smiley - the decency to have an office a two-minute walk away - unknowingly choosing a cycle route to work for me ... and cake. Oh, I suppose I'd better mention the excellent tenant-finding work they've done and their knowledge, enthusiasm, unswerving patience and willingness to answer all my really-banal-first-time-landlordy-type questions with smiles on their faces. Whoever the boss is (and I'm guessing that's, at least in part, Barry 'cos of the pink shirt), they've all done the company proud.

      - Kim Davies
    • Landlord Testimonial

      they paid on time.
      Well the surprising thing about Luscombe is that if you actually get great service. If you have been a landlord for any amount of time you are going to get letting agents who promise you the earth and deliver next to nothing on their promises. Luscombe actually did what they said they were going to do. They were efficient and fast, and kept me up to date. More importantly they paid on time. No one I have ever worked with have come close in service and friendliness.  

      - Neil Phillips
    • Landlord Testimonial

      Luscombe are professional, patient and hardworking
      'Luscombe are professional, patient and hardworking. They took all the stress out of letting my property and were always on hand to help when I needed it. They respond to queries quickly and efficiently. I will definitely be using them again. 

      - Samantha Hawkins, Insolvency Practitioner, Hawkins and Company.
    • Landlord Testimonial

      went beyond the call of duty
      Having had prospective tenants let me down on the day I was flying out for a holiday, it was reassuring that Luscombe & Co were proactive in their approach. The property re-marketed instantly and I was constantly kept updated. Luscombe & Co effortlessly took ownership of matters on my behalf and went beyond the call of duty in doing so. I would not hesitate to recommend their letting services to anyone.

      - Dave Currie
    • Landlord Testimonial

      friendly and always over deliver
      Luscombe and co have been a breath of fresh air to deal with in the Lettings Business. Everytime I've had any dealings with them, be it for my properties, or for friends of mine they have been friendly and always over deliver. Thank you.

      - Paul Chard (Caerleon)
    • Landlord Testimonial

      high standard has been maintained throughout
      I became a Landlord accidentally as I couldn't sell my house,so wasn't really sure what to expect . They made a great first impression and were extremely helpful to me and took their time to make sure that I didn't fall short on any legislation changes. This high standard has been maintained throughout even when my tenants were messing around. I look forward to continuing working with Luscombe & Co as do a few of the other Welsh rugby players and would recommend them without hesitation.

      - Rhys Thomas (Langstone)
    • Landlord Testimonial

      help me get on with managing my properties
      Having worked with the team at Luscombe and Co over the last few years I have always found them to be a very good company to deal with.They are kind, knowledgeable and are willing to share their expertise to help me get on with managing my properties and my property investments.

      - Mark Rogers (Cardiff)
    • Landlord Testimonial

      I was delighted by the professionalism and speed
      In the last week I was in a rush to rent out the property that I own, and after contacting Luscombe and Co, I was delighted by the professionalism and the speed in which they were able to find a new tenant. Everything has been handled for me and taken away any worries that I may have had. I thoroughly recommend using Luscombe and Co.

      - Erica Willmott
    • Landlord Testimonial

      very professional
      Thanks for sending this report - it's very professional and at least goes to show people what you are doing for them - especially all those that say that agents don't do anything. I always try to explain that for every place an agent lets, they have umpteen viewings where no one turns up or they're time wasters etc.

      - Linda Price
    • Landlord Testimonial

      very professional... up to date
      Luscombe's, particularly Rosie have been brilliant. After a disasterous letting with a previous agent we moved our property to Luscombes and have since sighed a huge sigh of relief that we now have agents who have found us a wonderful tenant, are very professional, know what they are doing and keep us involved and up to date. It is a weight off of our minds as Landlords to know that Luscombes are looking after us and our tenants so well.

      - Lesley Stannard
    • Landlord Testimonial

      quick and speedy in getting the job done
      I have found the staff at Luscombes to be friendly, approachable and efficient. As a relatively new landlord I can be demanding at times but nothing has been too much trouble for them. They have successfully found me 3 separate tenants for 3 of my properties this year, each time, I have let my property from the first viewing which is fabulous. Whenever the tennants have any problems with the property they very quickly let me know and have organised the works to be carried out. They are quick and speedy in getting the job done and keeping me in the loop, which is what i have asked them to do. They are open and flexible to changing the processes to suit individual landlord's needs. For example the accounting department have been open to my suggestion about changing how my statements are produced so they suit my accounting needs. It is good to to have trust and confidence in my letting agent and to know that whoever i talk to at the branch will be helpful and supportive and eager to get the job done. I would recommend Luscombes to both new and experienced landlords alike.

      - Best wishes Maria and Martin
    • Landlord Testimonial

      Thank you Luscombe & Co the tenant you found me has been brilliant!

      - Claire Reed
    • Landlord Testimonial

      my property investment was in safe hands.
      I love the way Luscombe & Co run their business, I was beginning to lose faith in the lettings industry but it has been restored by the team at Luscombe & Co. They looked after my needs and made sure I knew my property investment was in safe hands. When you live away from your investment it is important to feel someone is actually looking after your property the way you would do yourself.

      - Paul Flynn
    • Landlord Testimonial

      I wish I had known about your services before
      Luscombe & Co the way all agents should work. I wish I had known about your services before and I would have saved myself a lot of hassle and wasted time. They made the process so simple and made it easy for me to keep up to date with the ability to see my property details and updates at any time. Thank you for bringing the 21st century to lettings!

      - James Thomas
    • Landlord Testimonial

      many questions were fully explained
      From the outset, we have not experienced any hidden costs unlike other enquiries we made with several local high street agents. Being new to property lettings our many questions were fully explained. A recent repair was arranged quickly with value for money and great service from the contractors they sent out. We have happily recommend Luscombe & Co to other landlords.

      - Martin

    Testimonials from Tenants

    • Tenant Testimonial

      very pleasant and helpful team
      Hello The Team at Luscombe and Co Newport -Some feedback,Please accept my sincere gratitude, for the help and support you have given me in finding my new home in Allt-yr-yn Crescent.it is a lovely property and I am sure I will be happy there.You are a very pleasant and helpful team and a credit to the organisation that you work for.This has been for many reasons a difficult move for me and you have made it go seamlessly smooth. As a result of the way you have handled this transition I plan to bring the details of my barn in for you to take over as your professionalism has shone through. Please could you convey this to the landlord too as i am sure he will be pleased to know you are working in the best interest of your clients.

      - Kerry Beer
    • Tenant Testimonial

      whole process was extremely straight forward
      This was my first experience of renting property and the whole process was extremely straight forward. I have just contacted them to get them to find me a new place as I am moving homes for work reasons.

      - Ross Hollerang (Newport)
    • Tenant Testimonial

      I felt like a valued customer
      I was wary of moving into a new area when my job changed after the experience I had with trying to find a good place to live. Luscombe & Co with their great selection of good quality houses made the process of moving a lot less painful than I was expecting. I felt like a valued customer and not just another tenant needing to be shoved in any old house. Thanks guys for all your help.

      - Andrew David
    • Tenant Testimonial

      more than happy to help and extremely personable
      From the point of being shown around the flat, through to all my dealings with Luscombe & Co since living here, I have found the staff to be highly efficient, more than happy to help and extremely personable. They are always ready with a smile and a "hello". I would highly recommend them.

      - Lee Davis
    • Tenant Testimonial

      Having been let down at the last minute on a property I was going to take with another agent, Luscombe & Co came to my rescue. On very short notice, I found one I liked. Within 2 days, all referencing was complete and I was moved in by day 4. I have been impressed from the very beginning with them. Thank you.

      - Nicola Blackwood
    Contact us

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