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About Us
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    Welcome To Mark Smith Agents 
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    Mark Smith Estate Agents is a truly independent business run by husband and wife team, Mark and Michelle Smith. Since opening the office in July 2012, they have been dedicated to building a pro-active, forward-thinking estate agency with client satisfaction at the core of everything we do.

    We specialise in residential sales and have a team at hand to ensure the best possible service at all times. Our clients enjoy a direct relationship with us in all matters related to the property market, guaranteeing greater results and a positive sales experience.

    We occupy one of the best locations in Whitstable High Street, where our illuminated window displays will showcase your property. Our office has been designed to encourage a customer friendly atmosphere where business is discussed and transacted in a discreet and professional manner.


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Why sell your home with Mark Smith Estate Agents?
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    Mark Smith Estate Agents offer you and one to one service that most agents simply cannot achieve. We take time to get to know our clients and properties which leads to a successful professional relationship.

    When marketing your property, you will be made to feel that you are in the best possible hands and will feel fully confident of our marketing. Throughout the sale of your property you will be kept fully informed of interest, viewings, feedback and we will give you regular updates.

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    When a possible buyer has been found we will qualify the offer before proceeding with the sale, we find that this avoids later disappointment. Once we have sold your property you will be given regular updates and we will be with you every step of the way right up to your moving day! If it's a professional yet personal service that you require then we are the agents for you!
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Buying 
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    How We Can Help You Find Your Perfect Home.

    At Mark Smith Estate Agents, our goal is to help you secure the right property for your requirements. Our experienced and dedicated sales team will advise you every step of the way.

    We offer:

    • A wide selection of homes across Whitstable and the surrounding area.
    • Our friendly team is here to help with every aspect of the buying process.
    • We are your local independent agent.
    • Our offices are open long hours, six days a week.
    • Digitally-produced, full-colour property brochures with floorplans.
    • All viewings are accompanied by our trained negotiators, where possible.
    • Our staff views each property we have to sell, so we always have first hand knowledge of what every property has to offer.
    • Dedicated sales progressor service, where we take a proactive lead in communications with all solicitors and agents in a chain.
    • Free mortgage & financial services advice from an independent advisor.
    • Members of the Property Ombudsman Scheme (TPOS).
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Sell Online
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    BENEFITS OF USING MARK SMITH ONLINE
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    This service is for you if you want to get involved in the sales process and manage marketing your property yourself.

    Mark Smith Estate Agents is the first Whitstable agent to launch online property marketing services. This service is designed for property owners like you who want to have direct contact with potential buyers, listen to feedback first hand and negotiate in person.

    If you want to manage viewings and are happy to pay upfront marketing costs and be in control of every aspect of your sale, then our online-only service is for you. This flexible service offers a cost-effective alternative to our complete High Street marketing and completion service.

    To initiate and explore our online service, please book your free valuation online.

    BENEFITS OF USING MARK SMITH ONLINE

    FREE NO-OBLIGATION VALUATION

    We offer a free, no-obligation valuation and can offer you our professional opinion on the local market. Just as with our High Street service, YOU set the sale price. There is no tie-in period and we will not charge you any commission. You only pay a low cost upfront marketing fee to access our online marketing and sales services.

    ACCESS 24/7

    Our online sales service allows you to manage your sale, your way. You can view the progress of your property sale online 24 hours a day, seven days a week. All you need to do is create your personal online property account to manage every aspect of your sale.

    ONLINE MARKETING PACKAGE

    Your property is displayed in our high street branch and on leading property websites including; Rightmove, Zoopla and Primelocation. You can even send a direct email to our extensive list of potential buyers to introduce your property.

    COMPLETE CONTROL

    You can conduct your own viewings or choose to purchase our accompanied viewing service if and when you need it. The personal online diary makes it easy for you to manage your availability for viewings. You can also view potential buyers' feedback on your personal property account and when you receive an offer, you can accept, reject and negotiate offers online.

    SUPPORT AND ADVICE

    We do not operate a call centre. Instead, you can find our team in our office on the High Street in Whitstable. We are here to offer advice and guidance when you need it. We also offer you experienced sales progression support to take your accepted offer through to timely completion.

    FLEXIBILITY

    At any time you can upgrade to the complete High Street Package or add bolt on services to tailor the service to your requirements.

    ADD ON SERVICES:

    ACCOMPANIED VIEWINGS

    You can purchase viewing services to conduct all your viewings, or just arrange for our experienced sales team to conduct viewings when you need to be in two places at once!

    WHAT IF ONLINE DOES NOT WORK OUT FOR YOU?

    That's fine, you can switch to our complete High Street package whenever you like.

    FINANCIAL ADVISER AND SOLICITOR

    We do not offer mortgage or legal advice ourselves, instead we can put you in touch with reputable Independent Mortgage Advisers and local solicitors who can help you to find the best deal for you. Just contact us for details.

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  • Introduction

    MEET OUR TEAM
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    Since opening for business in 2012, our approach to property marketing has ensured that we always adopt the most beneficial methods for our clients' properties at every stage of the sales process.

    We know that when it comes to buying and selling there can be anxious moments along the way. Our team offers guidance and reassurance based on our personal and professional experience of selling and buying property.

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    Mark Smith - Director
    Mark has led a long and distinguished career as an estate agent spanning over 30 years. Having worked in Whitstable for the last decade he specialises in residential property valuations and sales progression. Mark oversees the firm's operations and ensures that exceptional customer service remains the hallmark of its reputation. When he has any spare time Mark, an avid animal lover looks after his many birds and chipmunks.
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    Michelle Smith - Director
    Michelle is responsible for marketing and day to day running of the office. She has unrivalled local knowledge having been born in Whitstable and having worked for local estate agents in the town for more than 15 years before joining forces with her husband Mark, in founding their own estate agency. Michelle firmly believes in offering clients a more personal and caring approach to selling their home than many other estate agents are able to offer.
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    Nikki Spiller - Sales Manager
    Nikki is a highly-regarded local estate agent and is key member of the Mark Smith Estate Agency valuation team. Nikki has the personal attributes of a warm, engaging and effective estate agent. As well as years of local expertise in the Whitstable property market, she has a NFOPP Level 3 technical award in residential property sales.
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    Michelle Rafferty - Sales Progressor
    Michelle joined our team in January 2014 to assist Mark in sales progression. Michelle has previous experience in sales and property management and has proved to be a valuable member of the team. Her efficiency, attention to detail and persistence, combined with her excellent communication skills, ensure a smooth and friendly sales progression service for all our clients.
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    Jeanette Hoban - Sales Advisor
    .Jeanette joined our sales team in September 2017. She brings a broad range of property marketing experience with her, including years of branch and area management experience for Halifax Building Society. Jeanette's friendly manner is ideal for clients who want to ask questions about properties and the sales process itself.
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    Sarah Horner - Social Media Manager
    Sarah joined our team in 2013 to develop our social media presence and support us in marketing our clients' properties online and in the press. Sarah is an experienced marketing manager having previously worked with chartered surveyors, solicitors and design agencies. She brings the personality of our business and our love of Whitstable to life on our Facebook, Twitter and Instagram pages.
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    TESTIMONIALS
    • Introduction

      WHAT DO OUR BUYERS AND VENDORS SAY ABOUT US?
      As great customer service is at the core of what we do, we appreciate hearing how the little details make such a big difference. We're always happy to receive feedback from customers and we'd love to hear from you.

    Testimonials from Sellers

    • Seller Testimonial

      you provide a service to the community

      "Thank you so much for all your help in selling my house. You don't just do your job very well but you provide a service to the community. It's so refreshing to deal with someone who goes "the extra mile" in getting everything moving as quickly as possible and giving reassurance whenever it's needed. Thanks again,"

      Anne Docherty

    • Seller Testimonial

      You picked the right clients to come and view

      Before I leave I want to thank you for the exemplary service your agency has given me. You picked the right clients to come and view - no time wasters. Found me a buyer in super- fast time and from start to finish have offered wise advice and help whenever I asked for it. It's been a real pleasure and I'm delighted when I see MARK SMITH - SOLD boards all over the place. Well deserved. You've worked so hard and accomplished so much in just one year. Long may you prosper." Grateful thanks

      Muriel Marshall

    • Seller Testimonial

      A great couple with the best attitude

      A great couple with the best attitude and a service to match, I wish you every success , you both deserve it. My sale was smooth and pretty quick. Thank you so very much and all the best the business future and your personal joint future.

      Colin Wallace

    • Seller Testimonial

      They made the whole process as stress free

      Mark and the team provided the sort of personal attention to detail and communication that I love. They made the whole process as stress free as I could have hoped for and can thoroughly recommend Mark Smith Estate Agents to buyers and sellers alike. I know who I will come to when we look to move next!

      Martin D

    • Seller Testimonial

      He got plenty of potential buyers interested

      We found Mark Smith Estate Agents and his team very professional in putting together a profile of the property. He got plenty of potential buyers interested, he was very helpful and always willing to answer any questions and always kept us up to date with the progress. Thank you for your help.

      John White

    Testimonials from Buyers

    • Buyer Testimonial

      Mark Smith Estate Agents were fantastic

      Mark Smith Estate Agents were fantastic during our last move. They kept us informed of everything that was going on, alerted us to potential problems and acted very professionally throughout. We found them friendly, approachable and always at the end of a phone when we needed to talk things through with them. We were so impressed we'll certainly use them again!

      Andree le May

    • Buyer Testimonial

      our move was completed in around 6 weeks

      Due to Mark and Michelle our move was completed in around 6 weeks, the whole process was made easier with their advice and guidance. I have bought property before but cannot say that I have ever received such a hands on, understanding service as with Mark Smith. I highly recommend this estate agents for a personal approach and efficient service.

       Jenny, Kerry & Betty

    • Buyer Testimonial

       gave an extremely personal and caring service

      Mark & Michelle gave an extremely personal and caring service when I was recently trying to move my Mum and Dad up to Seasalter to be nearer to me. Their chain was long and difficult but Mark was constantly checking its progress and trying to smooth the problems on the way. Despite the extremely traumatic time of my Father dying during the negotiations and my Mother being ill, exchange did take place and 5 days later I moved my Mum up here. 3 months later, she is now happy and well, loves her new bungalow and garden and cannot thank her agents enough for all their help and reassurance!

      Sylvia Gregson

    • Buyer Testimonial

      You give Estate Agents a good name!

      Thank you both so much. Michelle - if it hadn't been for you with your contacts and your insight, we would have never known about Hawk Close! I'm so glad I called that day! Buying through you has been stress free and it's been great dealing with such professional agents. You give Estate Agents a good name!

      Ade & Carrie Conroy

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    Disclaimer

    The content on this Microsite has been uploaded by Mark Smith Estate Agents, Whitstable. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Mark Smith Estate Agents, Whitstable. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Mark Smith Estate Agents, Whitstable. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Mark Smith Estate Agents, Whitstable on 01227 272155.