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    Why Choose Us

    Our Mission is to supply outstanding service through dedication and knowledge. To grow our business through excellence and creating last relationships.

    We believe in delivering an excellent customer experience for a fee that represents true value for money. We do this in particular through having flexible opening hours and being conscious that exceptional service is a true differentiator.

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    About us

    Medway Premier Homes was established in 2009 to provide a local alternative to the traditional high street agency. We combine the traditional services with a bold online vision to create a hybrid agency. We embraced the advantages of the Internet by having a clear online presence, which has replaced the need for a High Street shop. We recognised that better customer service was a key point of difference.


    We help you find the right solution to your property needs. Whether you would like to be in Chatham, Gillingham, Rainham, Rochester or anywhere else in Medway. We are a flexible agency that can go further afield, our area covers from South-East London down to the Kent coast.

    We believe in creating lasting relationships. We do this by offering a tailored solution to selling, letting and management services in the Medway area that deliver results, fast.


    With our extensive local knowledge we can show you various properties throughout the Medway Towns.

    We market all our properties on Rightmove, Zoopla and our own website. We also use social media channels along with email campaigns to ensure we expose your property to widest yet targeted audience.

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Landlord services
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    Property Management
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    Our comprehensive Property Management service is designed to give you peace of mind and save you the time of being a full-time landlord. That's why we look after properties on behalf of clients both locally and around the world. Our property management service includes:

    - Arranging and organising all compliance with mandatory regulations.

    - Advertising the property on the major portals, website & Social Media channels.
    - Arranging & accompanying viewings
    - Referencing the potential tenants
    - Creating the tenancy agreement
    - Registering the deposit
    - Setting up the standing order
    - Rent collection and ensure rent is paid
    - Arranging any repairs (If a large job will always get your permission first)
    - Regular inspections
    - Regular contact with the tenant
    - Issuing any notices for example increasing the rent notice
    - Rent guarantee insurance available

    Charges:
    We charge a set up fee of £225 +VAT

    Then our monthly fee is from 8% +VAT

    Inventory prices start from £85 +VAT

    Note: All costs will be deducted from the first months rent

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    Tenant Introduction
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    Our Tenant Introduction service is designed for landlords who wish to manage their property themselves. For this we offer a comprehensive tenant find service, which includes:

    - Arranging and organising all compliance with mandatory regulations.
    - Advertising the property on the major portals, website & Social Media channels.
    - Arranging & accompanying viewings
    - Referencing the potential tenants
    - Creating the tenancy agreement
    - Registering the deposit
    - Setting up the standing order

    Charges:
    2 weeks rental +VAT
    Inventory prices start from £85 +VAT

    Note: All costs will be deducted from the first months rent

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    Rent Collection
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    Our Rent Collection Service is ideal if you have the time to deal with tenants and their everyday demands, but wish for us to take on some of the financial and administrative duties, which includes:

    - Arranging and organising all compliance with mandatory regulations.
    - Advertising the property on the major portals, website & Social Media channels.
    - Arranging & accompanying viewings
    - Referencing the potential tenants
    - Creating the tenancy agreement
    - Registering the deposit
    - Setting up the standing order

    - Collection of rent & ensuring the rent is paid on time.

    Charges:
    Set-up fee of £225 +VAT
    Thereafter 6% of Monthly Rent +VAT

    Note: All costs will be deducted from the first months rent

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The renting process
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    Finding a property
    We appreciate that moving homes can be an extremely stressful process; we aim to make it as straight forward as possible. By contacting us and telling us your property requirements we can recommend suitable properties. We advise to start looking a month before you wish to move.
    Our tenancies are granted for an initial term of 6 months.

    Viewings
    We cater to everybody's needs so we can arrange viewings at times to suit your availability, including evenings and weekends. Viewings are normally accompanied by a member of staff, who can give advice and answer any questions you may have.

    Reserving the property
    Once you have decided on a property, you will need to reserve it by paying a 'holding deposit'. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

    Administration Fees (inclusive of VAT)
    • Administration fee £60 per tenant
    • Referencing fee £90 per tenant
    • Check In £60
    • Drawing up tenancy agreement £180

    Potential Additional fees (inclusive of VAT)
    • Guarantor £120
    • Tenancy Renewal £60

    The administration fee is payable once you have decided that you want to apply for a property.
    The fee includes drawing up the tenancy agreement. It also includes referencing, which will cover checking your credit status, employment status and current or past landlords. We will use this information to help assess the affordability of your tenancy application. In the event that you withhold information or provide inaccurate information you will not be entitled to a refund of the fees paid bar the holding deposit.

    Rents
    Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

    Deposit
    A security deposit of a minimum of one month's rental is required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement.
    Please note that under no circumstances can your deposit be used to pay the rent.

    Insurance - for Tenants
    We are able to suggest a variety of insurance policies for tenants, including the following:

    Contents
    Up to your selected sum insured for damage to your household furniture, equipment, furnishings, clothing and personal possessions whilst in your home (excludes business equipment).

    Landlord's Contents
    For accidental damage to the landlord's contents, fixtures & fittings,

    Personal Possessions
    Up to your selected sum insured for loss or accidental damage to your clothing, watches, jewellery, spectacles, other valuables (excluding mobile telephones) and pedal cycles whilst away from your home anywhere in the UK or whilst temporarily elsewhere in the world. Theft from unattended vehicles must be from a locked boot.
    Please note that for your safety and peace of mind:
    • All of our managed properties are CORGI gas safety certificated, and inspected for electrical safety, and furniture fire safety
    • Tenancy deposits will be treated in accordance with the Tenancy Deposit Protection regulations.

    Further details are available on request.
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    Reviews

    Testimonials from Landlords

    • Landlord Testimonial

      Great agents, always helpful and passionate about their industry and it shows. If you need your property managed I would definitely recommend to anyone :) Pam
    • Landlord Testimonial

      Medway Premier Homes let/manage my property in Walderslade Woods and have done an excellent job at finding me the perfect tenants. They are extremely professional, friendly and helpful, looking after all aspects of the property leaving me hassle free with my rent always paid on time. I Would highly recommend this agent. Stacy
    • Landlord Testimonial

      5 Star letting agent in Medway, always happy to provide impartial advise and have a proactive approach to genuinely help landlords and investors. Jazz
    • Landlord Testimonial

      Quality service, professional and honest. Best agency in Medway by far. Izhar
    • Landlord Testimonial

      A really professional service received for many years and over multiple tenancies. Martin

    Testimonials from Tenants

    • Tenant Testimonial

      Great letting agents, dealt with a guy called Ralph who got me set up into my first flat. Very helpful even after I had moved in. Nicole
    • Tenant Testimonial

      Always friendly when I phone up. No problems with them. Claire
    • Tenant Testimonial

      Great staff and all issues I had was resolved in a professional way. Very friendly and helpful and polite. I rented a big house which has been a pleasure to live in. Landlords very friendly. I do miss the house but had to go buy a house for my son's future. I am definitely recommending this agency. Sandra
    • Tenant Testimonial

      Very good service on check in and check out. Thomas
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    Disclaimer

    The content on this Microsite has been uploaded by Medway Premier Homes.com, Chatham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Medway Premier Homes.com, Chatham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Medway Premier Homes.com, Chatham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.