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Welcome to Mortimer & Gausden
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    Welcome to Mortimer & Gausden. We are Independent Estate Agents based in the beautiful market town of Bury St. Edmunds. We have a very simple Company philosophy 'Treat those as you would like to be treated' We believe that our honest and professional approach to selling, based on years of experience and personal service compares extremely well to other agents.
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    Flexible selling fees
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    When it comes to our selling fees you will find we are very flexible. Please click on the 'Selling' tab to find our about our 4 set fee options, designed to offer the best value for your exact requirements
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    Advice you can trust
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    Mortimer & Gausden is owned and run by Andrew Mortimer and Ian Gausden, who are both long standing members of the National Association of Estate Agents (NAEA).
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Flexible fees to suit your needs
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    Isn't it time Agents were more flexible?

    If you are thinking of selling your home, you currently have two options:

    1. Use a traditional High Street Estate Agent, who will call upon their years of experience and expertise, to sell your home for the very best price and personally guide you through every aspect of your move.

    2. Instruct an Online 'Estate Agent' who will be cheaper, but will completely rely on internet marketing to sell your property. They generally work on an upfront fixed fee which can be adapted depending on the services you require. As they are online they will not have any in-depth knowledge of the local market or what makes your area special - and of course they are not available to pop in and see in person, should you need advice.

    In truth, somewhere between both types of service is probably what you might be looking for - and that is why we now offer marketing packages to suit your exact needs and budget.

    Our 4 different fee options which mean you only pay for the services you need:

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    Find our which fee option will suit you best
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    OPTION ONE - PAY UP FRONT
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    This is a basic service designed for those who are confident of dealing with elements of the transaction themselves. Property details will be prepared and uploaded to rightmove and mailed out to our clients.

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    OPTION TWO - PAY ON COMPLETION
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    This service is similar to Option 1 but you only pay on completion of the sale. This means that if for any reason you can't find a property to buy or simply decide not to move, there is nothing to pay.

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    OPTION THREE - PAY ON COMPLETION
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    If you have a home that you feel would benefit from local press advertising, more in depth sales particulars, open house events, assistance with viewings and full sales progression, then Option 3 may be for you.
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    OPTION FOUR - PAY ON COMPLETION
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    Offering a full service with all aspects dealt with on your behalf including full accompanied viewing service, premium display on rightmove and your move personally overseen by one of our Directors.
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Meet our small but perfectly formed team!
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    Andrew Mortimer MNAEA - Director
    Andrews roots are firmly planted in Bury St Edmunds having been born, bred and educated here - which means his local knowledge is exceptional. He still lives in the town with his fiancée Em, teenage children and his spoilt Labrador called Harvey. Andrew has been working in estate agency since 1987, and despite, during this time, seeing major changes in the industry, still has a passion for all things property.
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    Ian Gausden MNAEA - Director
    Ian has a comprehensive background in sales and has been working as an estate agent since 1999. He has a keen interest in all types of property - with a particular love of character and period homes. He has the distinction of being one of very few people to achieve 100% in the National Association of Estate Agents technical awards. He lives in Stowmarket with his wife Wendy.
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    Lynn Brown - Associate Partner
    Lynn has worked in a sales and customer services environment for many years, this is - reflected in her ability to deal with all situations that may arise in her role. Lynn liaises with Solicitors from when a sale is first agreed through to completion. Like Andrew, She was born, bred and educated in Bury St Edmunds and still lives here with her husband and 3 children.
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    Nathan Gausden - Associate Partner
    Nathan has a wide range of sales experience and like his Father Ian, has always had a keen interest in property. Nathan conducts most of our accompanied viewings and is rarely seen without a smile on his face. He lives near Bury St Edmunds with his fiancee Vicky and their dog Ralph.
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Recently Sold Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    8 Langton Place
    Hatter Street
    Bury St. Edmunds
    IP33 1NE

    Telephone us

    Buying: 01284 633029  Local call rate

    Email us

    Contact us

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    Testimonials from Sellers

    • Seller Testimonial

      the best team to have on ones side when selling 
      Selling a house can be awful, but all of you at M&G eased the trauma. You were all so kind and helpful it almost makes me want to do it all again! And finally Lynn - what a gem!  you were the best team to have on ones side when selling your house
    • Seller Testimonial

      Always an aura of calm knowledgeable efficiency
      The whole team gave an excellent service, offering advice and support where requested or required. Always an aura of calm knowledgeable efficiency -  Jon & Christine
    • Seller Testimonial

      looking after me so well
      Dear Andrew, I just wanted to say thank you, to you and your team for looking after me so well. I really appreciate everything you have done. - Mike
    • Seller Testimonial

      brilliant service
      We would like to say a BIG thank you to all of you for such a brilliant service.If only all estate agents were the same I'm sure it wouldn't be as stressful. We have and will continue to recommend you! - Mark & Nicole
    • Seller Testimonial

      kind, friendly and professional
      I liked Ian Gausden when he came out to value the house for probate purposes. He was kind, friendly and professional, this prompted me to choose M&G for the sale. I have found every member of staff so very helpful and friendly. I am so glad I chose you to sell the house - I definitely made the right choice! - Sue
    • Seller Testimonial

      M & G somewhat special...
      If all estate agents were like Mortimer & Gausden, they wouldn't get the bad press they sometimes do! But the they're not - and that makes M & G somewhat special... I can't fault them. They have even chipped away at my crippling cynicism! - Russell
    • Seller Testimonial

      Always professional and good guys!
      I have used Mortimer & Gausden before and have always been very happy. I would recommend Mortimer & Gausden without hesitation. Always professional and good guys! - Denis
    • Seller Testimonial

      Mortimer & Gausden were by far the best
      We were selling four properties at the same time with different agents: Mortimer & Gausden were by far the best. We were kept up to date at every stage of the sale and everyone in the office was able to answer any queries we had swiftly and efficiently. An excellent service and an agent we would thoroughly recommend. - Lindsay
    • Seller Testimonial

      You put my mind at rest
      I chose Mortimer & Gausden as I wanted to use an Independant Agent. From first contact you were friendly and so helpful, you put my mind at rest, 'cos I'm a worrier! - Dianne
    • Seller Testimonial

      Highly recommended
      This estate agent is a long way from 'the usual' and they provide a truly excellent service.I have met with Ian on two separate occasions ,with years apart, to ask him to market and sell my house.Owing to a change in my circumstances,I had to withdraw my property from the market.There was no question of Ian charging me for the work he had done on my behalf and he accepted the loss of a sale with grace and friendliness.Such a refreshing change from the tactics other,larger estate agents use.Highly recommended - Eamonn
    • Seller Testimonial

      we would be delighted to recommend the team 
      Having used Mortimer & Gausden before we were keen to use you again. You provided a very personal service and were all very friendly and genuine. We appreciated that you did not try the 'hard sell' approach and you certainly do not fit the stereotype of a typical estate agent at all. We would be delighted to recommend the team to all our friends and family. - Jo and Bernie
    • Seller Testimonial

      very professional with a great attitude
      We came to you because you had a good record of selling houses in our area. We found you to be very professional with a great attitude and very polite. We are so glad that we chose your company to represent us. You made us feel at ease at all times and Lynn was particularly helpful. - Ken & Breda
    • Seller Testimonial

      personal service and knowledge
      We chose Mortimer & Gausden because of your personal service and knowledge of the market. Thank you very much for your help and advice in selling our house. You all did everything possible to make the process run as smoothly as possible - Sarah
    • Seller Testimonial

      fantastic service
      I would like to thank you for your fantastic service - No complaints at all. You have a very well run estate agents with excellent friendly staff. A very big thank you to you all, especially Nathan & Lynn. Can not thank you enough. Will be highly recommending you to our friends and family. - Aaron & Emma
    • Seller Testimonial

      far more professional in your approach
      We came to you after having a disastrous experience with a national agent and a friend recommended you. From the start you listened to our concerns about the previous agent and promptly proved that you were very different. You priced realistically, quoted a much lower fee and was far more professional in your approach and dealings with us. We would not hesitate to recommend you, you restored our faith in estate agents.Thank you for all your help and guidance in selling our house - Shane and Joyce
    • Seller Testimonial

      Everything you told us has come true!
      Thank you all very much for the assistance in selling our house. We haven't had a smooth process but have really valued your help and experience as time has gone on. It not only reassured us but everything you've told us has come true!

    Testimonials from Buyers

    • Buyer Testimonial

      how incredibly supportive your team were
      Dear Sir/Madam, We are writing to commend the service you provide. We recently bought a house that was advertised through you. This was the first time that we have bought a house, and what an experience you made it. We had various issues with other parties, and had it not been for you and members of your office, mainly Nathan and Lynn, we would have found the process extremely difficult and stressful. We frequently found your communication friendly, prompt and effective. You communicated information to us that was not necessarily your task and were exceptionally helpful and informative, providing expert advice where needed. You made the process a lot less stressful and consistently kept us sane during a time where other parties involved were making us frustrated. As first time buyers, we cannot fault the service you provided and we feel that the sellers of the property we now own could not have chosen a better estate agent to advertise the property. We also cannot thank you enough for all the support, useful advice and much needed help you had provided us through the process of buying this property. You were also able to provide us with information through the postal service in an impressively efficient time which we appreciated. We will, without doubt and hesitation, recommend Mortimer & Gausden to anyone who wishes to sell their property in the future. Once again, we cannot stress how incredibly supportive your team were and how much we appreciate all that the team has done for us. Kind Regards, Mark & Elizabeth
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    Disclaimer

    The content on this Microsite has been uploaded by Mortimer & Gausden, Bury St. Edmunds. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Mortimer & Gausden, Bury St. Edmunds. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Mortimer & Gausden, Bury St. Edmunds. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

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