As a company everything we do revolves around urgency and servicing the needs of our clients. We are NOT a 9 to 5 agency and understand that when letting properties every day counts, since everyday a landlord has to pay their mortgage. We offer three premium services:
Tenant Find Service
Expert local knowledge and advice across the entire North East
Experts in LHA Innovative armchair guidance given to ALL tenants to assist LHA application from start to finish and ensure direct payments
Day one marketing guarantee our company ethos is built on URGENCY
Eye Catching to-let board immediately erected at your property
Extensive online marketing
Targeted marketing including local councils
Professional photography
Accompanied tenant viewing
Correspondence following ALL viewings
Weekly in-depth email updates detailing all enquiries, viewings and developments
Longer opening hours tenant enquiries taken 8.30am to 7pm (Mon Thurs), 8.30am to 6pm (Fri) & 9am to 2pm (Sat)
Company guarantee - EVERY phone call we receive is followed up
Extensive internal tenant referencing & credit checking (We DO NOT outsource to ensure quality)
Unique pre-tenancy home visits on ALL prospective tenants
Extremely low admin fees for tenants
Detailed tenancy agreements
Professional 364 point inventories with accompanying detailed/dated photographs
Competitive fees for landlords
No LET - No FEE
Full Management Service
Free 792 point property condition report produced for all new properties
Premium service based on urgency, honesty, integrity and trust
Management fee payable only on ACTUAL rents received from tenants
Detailed monthly rental updates
No charge to landlords for annual reviews
364 point inventory checks reviewed at regular inspections
Safety issues addressed including gas safety certificates and smoke alarms
Regular correspondence
24 hours, 7 days maintenance policy for ALL tenants
Competitive fees for landlords (Half price management available for first six months)
Development & Maintenance Service
We can undertake full scale developments as well as minor maintenance work including:
Central heating service & repair
Electricians
Painting & Decorating
Roofing
Plasterers
Tiling
Glazers
Locksmiths
Carpentry
Plumbing
Cleaning
Rubbish Clearance
Gardening
General building work
KEY FACTS:
NGU Homelettings manages 550+ properties throughout the North East
We provide an expert, professional and accredited service
Our rental yields are up on average 6% across our entire portfolio in 2011
99% of our rent was collected across the same portfolio in 2011
We ensure your property is sustainable for the long term
Please call 0191 491 03 44 (Option 1) or visit www.nguhomelettings.com today.
469-471 Durham Road, Gateshead, NE9 5EX