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User Guide

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    Northwood opened its first office in 1995, offering a completely fresh service to landlords by providing a guaranteed rental income on their property. Since that time, we have grown to become a network of 77 offices across the country and now offer a full range of services in both lettings and sales.
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User Guide

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Letting Your Property 

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    We appreciate that whatever your expectations of Letting Agents in Wrexham, they should all meet a minimum regulatory standard. Complying with the Housing (Wales) Act 2014 obligations, Northwood Wrexham is a registered landlord and licenced agent with Rent Smart Wales.

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    Renting Homes (Wales) Act 2016
    The Renting Homes (Wales) Act 2016 represents the biggest change to housing law in Wales for decades. It increases protections for tenants and licensees, who are termed 'contract-holders' in the legislation. It introduces a six-month notice requirement for a landlord to end a contract where the contract-holder is not at fault, provides protection against retaliatory eviction and ensure properties are fit for human habitation.

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    Client Money Protection
    As a property management letting agency our clients' money is held in a bank account authorised by the Financial Conduct Authority and protected with Client Money Protect. This means that when letting a property our landlords and tenants will be compensated if we couldn't repay their money for any reason. This is different from tenancy deposit protection.

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    Tenancy Deposit Protection
    Within 30 days of receiving a security deposit for a new tenancy, it will be protected in a deposit protection scheme administered by the Deposit Protection Service. This is to ensure that our tenants get their deposit back after renting out a house if they met the terms of their tenancy agreement, did not damage the property, and they paid their rent and bills.

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    Property Ombudsman Code of Practice
    As local letting agents, Northwood Wrexham complies with what is generally accepted as good practice in the industry when letting out a property, as defined by The Property Ombudsman Codes of Practice. As is required under the Consumer Rights Act, we publish our letting agents fees and charges which must include VAT

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    Money Laundering Supervision
    Our team of property professionals receives regular training in money laundering supervision. In compliance with Money Laundering Regulations (AML) Northwood Wrexham is registered with HM Revenue and Customs.

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    Data Protection
    Northwood Wrexham is also registered with the Information Commissioners Office. We comply with our obligations under the Data Protection Act, to protect personal information and providing access to official information.

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    Continued Professional Development
    In a fast-moving industry which has forever changing and updated legal requirements, all our staff receive regular training to maintain their knowledge and understanding in the application of more than 400 pieces of legislation. Our process and procedures are subject to an external audit on an annual basis.
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User Guide

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Tenant Information 

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    Tenant Payment Guide 

    When you decide to rent a home, you need to budget not just for the monthly rent and household bills, but also the initial costs. If you are a student, are unemployed or on a low income, you will need a guarantor. You will normally be asked to pay a Holding Deposit in addition to the first months' rent. Northwood (Wrexham) may ask a tenant to make payments in accordance with the Renting Homes (Fees etc.) (Wales) Act 2019.

    The following outlines the payments that could be made from the application and throughout the term of your tenancy. All payments include VAT where applicable.

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    Holding Deposit
    A holding deposit is a small deposit which is paid on application to secure a property. It is to allow the landlord or agent to check the suitability of a tenant. The holding deposit you are asked to pay is the equivalent of one week's rent. On receiving your holding deposit, you will be given the right of first refusal on the property that you have applied to rent.

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    Deadline for Agreement
    Should your tenancy application be successful, you will be expected to enter into a tenancy agreement within fifteen days from the date on which the holding deposit has been received. This is known as the deadline for agreement . Should a tenancy agreement not be entered into within fifteen days from application, you will lose your right to first refusal, the property will be introduced to others and your holding deposit may be retained.

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    False or Misleading Information
    When applying for a tenancy, if false or misleading information has been given, we may retain the holding deposit.

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    Failure to Enter into a Tenancy Agreement
    If after applying to rent a property, a tenant should choose not to enter a tenancy agreement or fail take reasonable steps to enter a tenancy agreement, we may retain the holding deposit.

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    Entering into a Tenancy Agreement
    On entering into a tenancy agreement, the holding deposit paid will be put towards the first payment of rent or the security deposit.

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    Security Deposit

    Deposits may vary depending on credit history and personal circumstances.

    a) A standard security deposit equal to one month's rent will be required on taking tenancy of an unfurnished property.

    b) A standard deposit equal to one and a half month's rent will be required on taking tenancy of a furnished property.

    c) An additional deposit equal to one half of a month's rent may be required where the tenant has been given written authorisation to keep a pet at the property.

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    During the Tenancy
    During the tenancy rent should be paid to Northwood by standing order. A tenant is responsible to pay for all gas and electricity consumed and the amount of the water and sewerage rate charged; the amount of all charges made for the use of a telephone, installation of satellite receiving equipment and the connection of cable and/or broadband services. A tenant is responsible to register with the local authority for the payment of council tax and to acquire an appropriate television licence.

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    Payment in Default
    A payment in default is a payment that you may be asked to pay arising from a breach of the tenancy agreement, whether late payment of rent or some other breach. There are occasions where it would be unfair for the landlord or agent to be responsible for meeting the cost as a result of the actions of the tenant.
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    User Guide

    Title

    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Northwood, Wrexham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Northwood, Wrexham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Northwood, Wrexham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Northwood, Wrexham on +441978356100.


    User Guide

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    About Us 

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      We first opened our office here in Wrexham towards the end of 2005, a lot of things have changed since then. With almost 17 years' experience working within the Wrexham property market, we are proud to say, we know our stuff!

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      As local Estate Agents in Wrexham we have the experience of what features buyers are looking for in a property, and we can advise you on whether it is worth making changes to improve the appeal of your home to achieve a higher price. You'll be impressed with our local knowledge and expertise in selling a property like yours.

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      Deciding on which Wrexham Estate Agent to sell your property with is a tricky business, so we will keep this simple. At Northwood Wrexham, we pride ourselves on our expertise in our local market and being able to provide second-to-none, honest and objective advice that you can use to help sell your property smoothly.

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      Our aim is to sell your property as quickly as possible, achieving the best price and providing a friendly, personal and effective service in the process. We know some people don't like the idea of paying commission; therefore, we give you the choice of a fixed-fee or a commission-based fee structure, each with slightly differing benefits.

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      When looking to sell your home, it's worthwhile having a figure in mind, if you are interested in knowing what your property could be worth, visit our website to use our free instant valuation tool to get a guide price. Reading our Market Insights report will tell you everything you need to know about what is happening in the Wrexham property market.

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    User Guide

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    Why sell with Northwood?

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      When you decide to sell your home and contact Northwood in Wrexham, we will arrange for you to receive a free and without obligation, appraisal of your home. Initially, we will provide you with some information to consider, showing you what is happening in the Wrexham property market, so that you can see how much prices have changed or consider the average price of a new home.

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      When we confirm your appointment, you will receive some useful information to help you prepare for the appointment by telling you how we will spend our time with you and what information we may need from you. Things such as your reason for selling, and what changes or improvements you have made to the property. Selling your home is a big decision, we want you to have the time you need to ask the questions that are important to you.

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      At the time of the appraisal, we will provide you with a comprehensive report about your property and the area in which it is situated. We will share information about how the local market has been performing, about how long it can take to sell a house, what price you can expect to achieve and of course, the costs of selling.

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      We hope you'll be pleased with everything we have to say about how we will go about selling your home, and if you choose to pursue your property journey with Northwood in Wrexham, we won't hesitate to get on with things to help sell your house fast. We begin by having the land registry checked, Energy Performance Certificate prepared, property details written, floorplan drawn, and where we have agreed this with you - professional photography, aerial photography, videography and immersive 360 virtual tours. Once we begin marketing your home, we will publish a guide with key facts for buyers, which has useful information about transport links, local schools, and the housing market together with information about your property itself. You can expect to receive from us regular feedback about our progress is selling your home at a frequency that best suits you.

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    User Guide

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    Buying 

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      When searching for your new home, it helps to have an idea of the things you need and would like to have, from the number of bedrooms to the schools situated within the locality. It's important to set your budget before you start looking, if you need a mortgage to help fund your purchase, our independent mortgage advisor can help you do this, knowing how much you can comfortably afford to spend now, can save lots of time and frustration later.

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      Once your budget is in place, it becomes a matter of finding the right property for you. Most property searches begin online, and after registering with us, you will receive email alerts drawing your attention to properties we have listed that match your criteria. Follow us on Social Media to be one of the first to see new property listings before they are visible on our website. If you would prefer to meet us in person, come along and have a chat with us at our office where we will be pleased to talk you through the process of buying your new home.

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      Once you have found a property of interest to you, and within your budget, it is recommended that you view it as soon as possible. At Northwood, we accompany all our viewers to properties so that we are best placed to answer your questions about the property, its features, and its locality.

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      Once you have found a property that ticks all the boxes, you will need to make an offer to the seller. Initially, you can talk to us about the offer you intend on making, but it will need putting in writing to Northwood before it can be considered for acceptance by the seller. For an offer to be considered, it is essential for it to be substantiating with proof of the funds which are available to you. We will ask you for evidence of the balance of cash funding or, a mortgage agreed in principle.

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    User Guide

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    Additional Services

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      Mortgage Advice
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      We are appointed representatives of the Mortgage Advice Bureau. We can introduce you to thousands of mortgage deals to which we have access that are not available direct to the customer. Through these relationships we can ensure your buyer is financially vetted prior to agreeing a sale. Our award-winning service is tailored to your circumstances, whether you're looking to take your first steps on the property ladder, moving home, or investing in a buy-to-let property.

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      Energy Performance Certificate

      An Energy Performance Certificate (EPC) measures the energy efficiency of a property; they are a legal requirement for a building to be sold, let or constructed. The Certificate also tells you about the impact the home has on the environment from Carbon Dioxide (CO2) emissions, and also includes recommendations on ways to improve the home's energy efficiency to save you money and help the environment.

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      User Guide

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      What Do Others Think of Us?

      Testimonials from Sellers

      • Seller Testimonial

        Attentive and helpful 
        Sion was so attentive and helpful through the whole process of sale. He updated us regularly and nothing was ever to much trouble! Highly recommend :)

      • Seller Testimonial

        Excellent Communication
        Thank you for the help during the sale, which was a particularly difficult one! Good advice from Siôn and Beth throughout and excellent communication

      Testimonials from Buyers

      • Buyer Testimonial

        Went above and beyond 
        The whole team at Northwood were great every step of the way couldn't praise them enough, went above and beyond. Any information they received they passed on straight away, always made time for an extra viewing or any questions we had taking time to explain and make us feel supported.

      • Buyer Testimonial

        Always one step ahead 
        Firstly I would like to say thank you so much for all of your help! cooperation with your agency was amazing. when we were viewing the house, all our questions were answered and even those we haven't had a chance to ask as Joanna Majczak sales negotiator was always one step ahead of us, she has provide as all answers in detail. Thank you Again !!

      • Buyer Testimonial

        Friendly, efficient approach
        Can't fault Sion, Jo and the team at Northwood on the professional service I received. I was particularly impressed with their friendly, efficient approach during the process of buying the house, which made the whole thing a great deal less stressful than I have experienced in the past. Thanks again Northwood
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Northwood, Wrexham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Northwood, Wrexham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Northwood, Wrexham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Northwood, Wrexham on +441978356100.


      Welcome to Northwood, Wrexham

      Title

      Find Us

      Branch address

      27 King Street,
      Wrexham,
      LL11 1HF

      Get in touch

      Buying: 01978 804349  Local call rate
      Letting: 01978 804346  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Northwood, Wrexham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Northwood, Wrexham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Northwood, Wrexham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Northwood, Wrexham on +441978356100.