WHO ARE WE
Owen Lyons is one of the only local independent estate agents who are both a Licensed NAEA agent (National Association of Estate Agents) as well as a Licensed ARLA agent (Association of Residential Letting Agents). So you can rest assured whether you wish to sell or let your property you will receive the highest level of service by a regulated company.
We consider ourselves to be truly The Peoples Agent, and have gained much respect from our customers due to our high level of service and commitment. The success is due to the total commitment of the highly trained team lead by Director Martin Orchard. The immense experience and intimate local knowledge of the staff, as well as the internal processes which ensure your sale or let is nurtured right through to completion. As a result we receive an overwhelming amount of recommended and repeat business as testament to our level of service.
WHAT DO WE DO
We specialize in residential property sales and lettings as well as land in the UK in and around the Chelmsford area, and also deal with properties overseas. We are the first agent to successfully sell and rent New Luxury ECO Rated Homes close to the town, the first available in Chelmsford, proving we are market leaders. We can provide an expert opinion on the valuation of your home for both selling or letting, as well as advise you on moving costs and any enhancements which could help towards maximizing the value of your property. We can offer mortgage, conveyancing and removal solutions to complement our service and help you work towards a stress free move.
The combined experience of our carefully selected team and agency size enables us to offer probably the most professional, responsive and personalised service possible.
Our customer care policy ensures that you will not be "treated as a number". You will be able to contact directly the Director and business owner should you need- often a rare occurrence with larger organisations. Close communication between agent and client is essential. Therefore, we will provide you with regular marketing updates, as well as regular viewer feedback, sale progress updates, and the prompt return of your calls.
PROFESSIONALISM AND INTEGRITY
To ensure our service is of the highest professional standard we are members of the National Association of Estate Agents, Britain 's leading professional body in estate agency. We also comply fully with estate agency legislation: The Estate Agents Act 1979, New Orders and Regulations 1991, Property Misdescriptions Act 1993, The Money Laundering Regulations 2003 and The Proceeds of Crime Act 2002. We are also members of the Ombudsman for Estate Agents, protecting you the consumer. This along with the training programs undertaken by staff offer you and probably your most valuable asset the protection one would expect from a professional service.
FINDING YOU YOUR NEXT HOME
If you are moving locally we will actively help you seek a suitable property. If you are moving further a field we can help you via a national agency network. Our absolute priority is to ensure your move is trouble free.
OUR SERVICE INCLUDES
Prime sited office/window display location in the centre of Duke Street.
Instant access to many, already registered, potential buyers by phone, e-mail and text message alerts.
COLOUR property details produced using the latest digital technology.
Extensive LOCAL PRESS advertising
Multiple websites for WORLDWIDE COVERAGE including our own.
Highly competitive fees
FREE valuations and advice on marketing your property
Seven day opening
Mortgage advice via our mortgage advisor
Regular marketing updates and feedback
Thorough sale monitoring and progressing once sold subject to contract
Highly trained and motivated team
The opportunity to deal with the Director Owen Lyons - whose incentive and dedication is potentially far greater than most other estate agent's employees.
Eye-catching for sale boards.
Licensed NAEA Agent (National Association of Estate Agents)
Licensed ARLA Agent (Association of Residential Letting Agents)
Members of the Ombudsman for Estate Agents (Both Sales and Lettings)
22, Duke Street, Chelmsford, CM1 1HL