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Parsons Son & Basley
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    A Personal and Professional Service
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    Providing property solutions to clients since 1825, Parsons Son & Basley is one of the oldest independent firms of Chartered Surveyors, Valuers, Auctioneers and Estate Agents in Sussex. We are responsible for the letting and management of thousands of properties throughout the UK and are well established as one of the premier agents in the South East of England.  LANDLORDS - Please see the 'Landlords' page for details of our 'Spring Into Action' offer!

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    RESIDENTIAL LETTINGS

    As members of ARLA - the Association of Residential Letting Agents - you can be confident that we are professional and regulated.  ARLA is the only professional body that is solely concerned with the self-regulation of letting agents and actively promotes the highest standards across every aspect of residential lettings and management in the private rented sector.  ARLA members are required to work within a robust Code of Practice and there are comprehensive membership Byelaws to be adhered to. Client Money Protection, which protects Landlord and Tenant funds against misappropriation, is a further significant benefit.

    We are also members of the Tenancy Deposit Scheme to ensure that deposits are correctly protected and The Property Ombudsman (Lettings) to ensure good practice.

    Our dedicated lettings team have many years experience at all levels and are prepared to invest both the time and effort in order to provide the best possible personal service to both Landlords and Tenants.

    The lettings teams are supported by an in house Property Management department which is responsible for looking after the properties on which we have been instructed to act in a Full Management capacity and which is committed to ensuring the smooth management of tenancies. We also have an in house client accounts department to ensure a smooth and efficient service with regard to receiving and processing payments. Having all of these services under one roof means that all departments can work closely alongside each other to provide the most efficient and trouble free service possible.

    We aim to meet and exceed expectations by combining a personal and professional service with up to the minute knowledge and technology, thereby providing a truly bespoke service tailored to mirror a client's own personal requirements.

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A PERSONAL AND PROFESSIONAL SERVICE
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    SPRING INTO ACTION!  Instruct us to let your property before 30th June 2016 and receive the first three months commission free and the remainder of the tenancy at 50% of our standard cost.  Terms and conditions apply, please request details

    We have a dedicated and professional team waiting to help and advise you with regard to your letting needs. 

    A property is quite possibly the most valuable commodity that a Landlord will possess and the most important choice that you as a Landlord will make is to select the right agent and place your property in safe and competent hands. 

    You should not accept anything less than the highest standard of service. Our aim is to establish a relationship based on confidence and trust and to provide the best possible service to both our landlords and tenants alike. We are prepared to invest the time and effort in order to achieve this aim as your peace of mind is of paramount importance to us. 

    The services of a good letting agent are invaluable.
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    As a landlord you enjoy the same level of legal protection whether your property is let furnished or unfurnished and the rental levels are very similar although unfurnished accommodation is by far the most popular. 

    We have a dedicated Property Management department which is responsible for looking after the properties on which we have been instructed to act in a Full Management capacity and which is committed to ensuring the smooth management of your property. The department has a list of approved and insured tradesmen to deal with every eventuality and we will carry out inspections of the property at regular intervals to ensure that it is being maintained in a responsible manner. 

    Property Management would also be happy to organise and oversee any long term programme of upgrading, redecoration and repairs that you may require in your property. Should you be interested in this then please contact us and we will be happy to discuss your particular requirements and the terms for arranging such projects.  

    All tenants are required to pay their monthly rental by standing order and these funds are passed to you immediately once cleared less agreed deductions.  Should there be any late rental payments from tenants then you will be advised as soon as possible.  In our experience it is unusual not to be able to resolve an issue with a tenant by regular communication with them and you will be kept advised of progress all the while.  In the event that further action is required then we are able to advise you on the best course of action to recover the property and any outstanding debt.
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    We are members of ARLA- the Association of Residential Letting Agents - and our lettings staff frequently attend training courses to ensure that we offer our clients the best possible service. ARLA is the only professional body that is solely concerned with the self regulation of letting agents and actively promotes the highest standards across every aspect of residential lettings and management in the private rented sector. ARLA members are required to work within a robust Code of Practice and there are comprehensive membership Byelaws to be adhered to. It is also vital for Landlords and Tenants to know that their money is safe. As ARLA members we are required to hold client money in a specially designated bank account, such bank accounts are reconciled and audited on a regular basis. The ARLA Client Money Protection Bonding Scheme automatically covers relevant money held in the client accounts of member firms against misappropriation by that firm.
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    We hope that this information provides some assistance but there is no substitute for a personal discussion.  We would be more than happy to meet with you at your property or perhaps you may prefer to call into our office for an informal chat. Please do not hesitate to contact Karen Baker (Managing Director and Residential Lettings Manager), Helen Walden, Aushra Berg or Dana Barlow-Jones if you have any queries, for further information or if you would like to arrange an informal meeting. We look forward to hearing from you. Lettings Department Direct Dial 01243 810700.
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A PERSONAL AND PROFESSIONAL SERVICE
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    Please find below some useful information to assist you when considering renting through Parsons Son and Basley.

    Each property has a level of service 'Introduction Only' and 'Full Management'.

    INTRODUCTION ONLY - Parsons Son & Basley will carry out the usual reference enquiries, collect the initial monies from the tenants, carry out the inventory and arrange the signing of the Tenancy Agreement. Once these have been completed then the landlord will manage the tenancy and the tenant will liaise on all matters concerning the tenancy directly with the landlord.

     FULL MANAGEMENT - Parsons Son & Basley will carry out all of the above and in addition will manage the tenancy throughout with the tenant reporting to Parsons Son & Basley on all matters concerning the tenancy.

    You can be confident that we are professional and regulated. Parsons Son & Basley are members of ARLA - the Association of Residential Letting Agents - and our lettings staff frequently attend training courses to ensure that we offer the best possible service. ARLA is the only professional body that is solely concerned with the self-regulation of letting agents and actively promotes the highest standards across every aspect of residential lettings and management in the private rented sector. ARLA members are required to work within a robust Code of Practice and there are comprehensive membership Byelaws to be adhered to. We are also members of the Tenancy Deposit Scheme to ensure that your deposit is protected and The Property Ombudsman (Lettings) to ensure good practice.

    Please come and talk to us to see how we may be able to help you. We look forward to hearing from you.

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    A brief summary of Terms and Conditions for Letting through Parsons Son and Basley.  For full Terms and Conditions please request further information.

    HOLDING FEE

    If you wish to reserve a property a small holding fee is required. This is subject to contract and references. Should you fail to take up the tenancy or fail the referencing, the fee is non-refundable.

    APPLICATION FORMS

    These must be completed in full on line or in paper format within 48 hours of placing your holding fee. Please provide along with your completed application:

    • proof of ID (passport or photo driving license)
    • proof of current residence (recent utility bill or bank statement or council tax statement or a letter from your doctor or dentist).

    Failure to return these documents within the specified time will result in a failed application and the loss of your holding fee.

    GUARANTORS

    Under some circumstances a guarantor will be required (for example if you are in receipt of housing benefit).  Please request further details. If a guarantor is requested, they must be UK based and show that they can support their own outgoings as well as the rent (this is usually 2.5 times the annual rental of property in question). An application form will also need to be completed and signed by them. A legal guarantee agreement will also require signature.

    MONIES REQUIRED ON OR BEFORE THE DAY OF CHECK-IN:

    1. Tenant Administration Fee

    2. Tenant Guarantor Administration Fee (if required)

    3.  Agreement Fee

     3. First month's rent - One calendar months rent

    4. Security deposit - One and a half month's rent less   your holding fee (initially paid).

    SUBJECT TO CONTRACT: Acceptance of application forms does not grant the tenancy, as all lets are Subject to Contract until the Tenancy Agreement is signed.

    ENERGY PERFORMANCE CERTIFICATE: Please feel free to ask to see a copy of the Energy Performance Certificate for any of the properties that are offered for rental.

    HOW TO RENT GUIDE:  You will be provided with this guide before you reserve a property.

    HOW MUCH RENT CAN YOU AFFORD: There are certain financial requirements in order to pass referencing. Take the monthly rent you are aiming for and multiply by twelve months to get the annual rent. Multiply the annual rent by 2.5 (you need to be able to buy food and clothes etc), the final figure is the total salary required for the given rent. If there is more than one Tenant then the final figure is divisible by the number of Tenants, one can earn more than another so long as the final figure is met or surpassed.

    Tenants in receipt of housing benefit may be required to pay for Rental Warranty.  Please request further information.

    There are check out fees and renewal fees associated with this tenancy.  Please request further information.

    Tenants must arrange adequate contents insurance for the duration of the tenancy.  Please request further information.

    The available property details are made available for information only.  Whilst Parsons Son & Basley make every effort to ensure that the information is accurate, complete and up to date we make no representations or warranties of any kind, express or implied. As such we cannot be held responsible for omissions, errors or inaccuracies.  If you require clarification or further information on any points, please contact us, especially if you are travelling some distance to view.

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Meet the Team!
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    It's not just the company name that has a proud tradition. Our lettings team has combined experience of over 72 years in the industry. 

    Our aim is to ensure we keep to the strict code of ethics and service standards our ARLA and TPO memberships require whilst providing a personal and professional service.

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    Karen Baker - FARLA -  Managing Director

    As well as being Managing Director I am the Residential Lettings Manager and Fellow of the Association of Residential Letting Agents.  Almost straight from leaving school my first role in lettings was at a firm of estate agents in East Wittering where I joined as the secretary and then progressed to managing the expanding holiday letting and assured shorthold tenancy portfolios.  I joined Parsons Son & Basley in 2004 to open a new residential lettings office in Bognor Regis to add to our existing office in Brighton.  I am very pleased to say that our Bognor Regis office has been a great success and we opened a West Sussex Auction office in Chichester in 2012.

    I am genuinely concerned with providing the best possible service to both Landlords and Tenants. I believe that unfortunately it is now very unusual to receive a personal service in so many walks of life and it is important to me that our Landlords and Tenants can always speak to myself or one of my team who will personally deal with any query.

    I am pleased to introduce my team below:

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    Helen Roberts - MARLA - Senior Negotiator
    Helen was also previously employed in a holiday lettings/assured shorthold tenancy role and joined Parsons Son & Basley in 2005.  Helen is our senior negotiator and is a member of the Association of Residential Letting Agents dealing with viewings,  inventories, check outs and deposit returns.  Helen is rightly proud of her high success rate for amicably agreeing the distribution of deposits between Landlords and Tenants at the end of a tenancy and thoroughly enjoys her varied and interesting role.   
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    Aushra Berg - Negotiator
    Aushra is originally from Lithuania and, having lived and worked in England for 15 years, joined us in March 2013. Having previously been a teacher and bringing two years experience in residential lettings with local companies to our team Aushra has the added benefit of speaking Russian, Lithuanian and Polish and is very much involved in the local community.  Aushra is responsible for dealing with our tenancy renewals, monitoring rental arrears and carrying out viewings.
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    Dana Barlow-Jones - Lettings Adminstrator
    Dana joined us in 2015 with very little property experience but with a passion for good customer service and an ambition to understand the world of lettings.  Dana is office based and deals with all administration associated with new tenancies from the reservation to moving in and she continues to put her excellent customer service skills to good use on a daily basis. 
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    The Estate Office,
    11 Lennox Street,
    Bognor Regis,
    PO21 1LZ

    Telephone us

    Letting: 03301 011504  Local call rate

    Email us

    Contact us

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    TESTIMONIALS
    • Introduction

      At Parsons Son & Basley we take pride in the service that we provide and are pleased to show below just a small example of some of the appreciative comments that we have received from our Landlords and Tenants.

    Testimonials from Landlords

    • Landlord Testimonial

      Nothing seems too much trouble

      "Good helpful staff, nothing seems too much trouble for them, always willing".  
      Mr M S, Bognor Regis.
    • Landlord Testimonial

      a credit to Parsons reputation
      " In our opinion, the way you have dealt with this matter is a credit to Parsons reputation" Mr & Mrs B, Bognor Regis, Leaseholder.
    • Landlord Testimonial

      I was being looked after by such a great team
      "Thanks for managing my property for me, it really did save a lot of worry knowing I was being looked after by such a great team" Landlord, Bognor Regis.
    • Landlord Testimonial

      friendly, approachable and professional
      "Parsons staff have been friendly, approachable and professional. Thank you." B K, West Sussex.
    • Landlord Testimonial

      You have made my day!
      "That rent increase is wonderful. You have made my day! I am very impressed with you all, well done, good work!" Steve L, Landlord.
    • Landlord Testimonial

      a pleasure working with you
      'We would like to say it has been a pleasure working with you and also thank you for managing this valuable asset of ours in such a professional way. We wish you and Parsons Son and Basley much success in the future.' Mr GR, Landlord, Bognor Regis.
    • Landlord Testimonial

      thanks everyone for your help and professionalism
      "Many thanks to everyone for your help and professionalism over the past few months and easing us into the rental market." Landlord, Bognor Regis.

    Testimonials from Tenants

    • Tenant Testimonial

       5 star rating from us


      'Very happy with the service, 5 star rating from us, many thanks and we wish you the best for the future' K&N, Bognor Regis.
    • Tenant Testimonial

      very helpful and kept us informed
      'Helen and Aushra were very helpful and kept us informed of the progress of our application'. DT, Bognor Regis.
    • Tenant Testimonial

      good communication
      'Very happy, nice people, good communication'. AB, Bognor Regis.
    • Tenant Testimonial

      would not hesitate to contact you again
      'Could not fault the services of Parsons Son & Basley, would not hesitate to contact them again should the need arise' Mr & Mrs B, Tenants Bognor Regis.
    • Tenant Testimonial

      helpful and clear information
      'Service has been good, staff professional, always helpful and clear about any information I needed'. Mr I S. Tenant. Bognor Regis.
    • Tenant Testimonial

      Awesome friendly service
      "Awesome friendly service. Any issues raised were swiftly dealt with". Mr D C. Bognor Regis.
    • Tenant Testimonial

      The service I received was excellent
      "The service that I received was excellent from the day that I applied for my flat to the day I moved in. The staff could not do enough. Well done to all of them". Tenant, Bognor Regis.
    • Tenant Testimonial

      First class service
      "First class service". Mr D J, Bognor Regis.
    • Tenant Testimonial

      Nothing too much trouble
      "Have found the staff very helpful. Nothing was too much trouble for them to sort out so felt comfortable in asking. Would recommend to anyone without any hesitation. Thank you." Miss B A W, Bognor Regis.
    • Tenant Testimonial

      Quick and reliable
      "Parsons Son & Basley have been quick and reliable. Always there to give advice and help sort queries and problems. Best company we have rented from." RH and DH, Bognor Regis.
    • Tenant Testimonial

      So helpful and clear in every step
      "Thank you for helping us move so smoothly, we feel you were so helpful and clear in every step, we really appreciate this. Thank you." Mr & Mrs M, Bognor Regis.
    • Tenant Testimonial

      Very helpful and kind
      "Parsons Son & Basley were always very helpful when I needed them and were very kind." RB of Bognor Regis.
    • Tenant Testimonial

      Service has been lovely
      "Service has been lovely, I have loved living at Hills Court and am sad to leave, I shall pass on recommendations to friends and family." GP of Bognor Regis.
    • Tenant Testimonial

      All issues resolved immediately
      "All issues raised during my tenancy have been resolved immediately." SW of Bognor Regis.
    • Tenant Testimonial

      good service and kindness
      "We have received a very good service and kindness from all at the office. Thanks for all you have done when we needed you most." SYM of Bognor Regis
    • Tenant Testimonial

      excellent in every respect, thank you
      "Your service has been excellent in every respect, thank you". NA of Bognor Regis.
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