Contact us
or call 0191 678 2100

Title

  • paragraph

    Our place is in Sunderland. Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today.

    As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market.

    So reassuringly, if you are looking to rent your place in Sunderland, Peter Heron is the place for residential lettings and property management that comes tried, trusted and recommended.

    If you are interested in any of our properties, please contact us today.

Contact us

Title

Guide For Landlords
  • paragraph

    Landlords can also be reassured by our membership of the Homes Sale Network, a division of Cartus the premier global relocation service, as only the best independent agents in the area are selected and invited to become members.

    The process

    Once you have your property to let, it is worth remembering that it could take several weeks for a suitable tenant to be found.

    Preparing your property for let

    There are a number of issues to consider before you are able to put your property on the market for let.

    Choosing an agent

    Once you have decided to let your property you may decide to employ a letting agent to put your property on the market.

    Marketing your property

    A letting agent will discuss the best way to let your property and the rental income to expect from the let. You will need to sign a contract with the letting agent marketing your property.

    Agreeing the let

    Once you have found suitable tenants for the property, you will have to agree the terms of their let which will involve some negotiation. On agreement, it is highly recommended that formal documentation be signed between the landlord and tenant setting out the terms and conditions of the let.

    Preparing your property for let

    Whether you have let a property before, or this is the first time, when you let a home there is a lot to think about:

    What is an Assured Shorthold Tenancy and when should I use it?

    If the rent on the property is less than £25,000 per year and you rent your property to private individuals, the tenancy automatically becomes an Assured Shorthold Tenancy (AST). An AST usually lasts for 6 to 12 months, unless you agree a fixed term for the tenancy in advance with your tenant. When the fixed term of the tenancy has expired the landlord is able to gain back possession of the property provided they give two months written notice to the tenant. In addition, if the tenant owes at least 2 months or 8 weeks rent on the property you can apply through the court to seek a possession order

  • paragraph

    Will the deposit be covered by the Tenancy Deposit Protection?

    Under new legislation you are advised to ensure that your property is covered for Tenancy Deposit Protection, which will require all deposits to be covered under a scheme from 6 April 2007.

    What are the health and safety requirements?

    Before you let your property you must make sure by law that it and its contents comply with various safety regulations, including:

    • Furniture and Furnishings (Fire) (Safety) Regulations 1988, as amended 1993
    • Gas Safety (Installation and Use) Regulations 1998
    • Smoke Detectors Act 1991
    • Electrical Equipment (Safety) Regulations 1994.

      Landlords are required to produce certificates meeting these regulations where appropriate and should ensure that a Portable Appliances Testing (PAT) for all electrical appliances is undertaken.

      Other considerations before letting your property In addition to all of the above, you will also need to make sure you have:

      • An agreed inventory of all items left in the property and a property condition report
      • Obtained permission from your mortgage lender (if you have a mortgage on your property) or told your freeholder
      • Advised your insurers and highlighted what items within the property you will be insuring and those that will fall to the tenants to insure.

        Choosing a letting agent

        You can advertise and manage your property yourself, but it can be a lot of worry and hassle. Many landlords use an agent to market / or manage their property. Make sure you get written confirmation of the agent's terms, conditions and costs for acting on your behalf before signing anything.

        Most tenants look for properties through letting agents. In general, a letting agent will:

        • Advise on the right length of tenancy and rent to charge
        • Advise whether to let out your property unfurnished, partially furnished or furnished
        • Promote your property to potential tenants
        • Handle the letting process
        • Prepare the tenancy agreement.
  • paragraph

    Marketing your property

    Once you have your property ready and if you have employed a letting agent to undertake the letting for you, they will discuss the best way to let your property, whether this be to multiple or single tenants.

    The letting agent will also discuss the rent to expect from the let, taking into consideration the type of property, age and the fixtures and fittings to be included in the let.

    The letting agent will offer advice on the best way to find tenants for your property and will advertise the property on your behalf in order to find suitable tenants. The agent will undertake the viewings and ensure that the property is let.

    If you employ an agent to undertake the letting, you will need to sign an agreement with them which outlines their charges and the length of the contract. It is important that you understand the contract before you sign as you don't want to sign into a lengthy tie-in.

    Agreeing the let

    Once you have found suitable tenants for your property you will need to agree the terms and conditions of the let with them. Essentially, it is at this point that you must determine who is responsible for what. Who looks after the property and its tenancy will depend on the terms of the tenancy agreement you have. But here are a few of the more usual responsibilities:

    Landlord's responsibility to:

    • Repair the property
    • Pay the building insurance
    • Pay any ground rent and service charge where applicable
    • Insure any items, such as furniture and kitchen equipment included in the property
    • Not discriminate on the grounds of sex, race, sexual orientation, age, religion, marital status or disability

      Letting agent's responsibility to:

      Get written references for the prospective tenant. Usually these include:

      • Credit referencing check
      • Current and previous employer(s) to confirm both if the tenant is a permanent employee, and their salary
      • Current and previous landlord(s) to confirm whether the rent was paid on time, is not outstanding and that the property was kept in good condition
      • Where needed, guarantor's references
      • Ensure an Assured Shorthold Agreement (where appropriate) is completed
      • Obtain the necessary deposit and initial rent
      • Complete the inventory checks on the property.

        Tenant's responsibility to:

        • Pay the rent and deposit
        • Pay or make a contribution towards the bills, as well as any other costs agreed and stated clearly in the tenancy agreement, such as:
        • Inventory and tenancy agreement costs
        • Administrative charges
        • Responsibility for Council Tax, water rates, gas, electricity, telephone charges, television licence fee, etc
        • Return the property to you at the end of the tenancy in the same condition as at the start of the tenancy allowing for fair wear and tear.
  • paragraph

    Landlord's checklist

    Here's a brief summary of the various costs to consider when letting your property:

    Gas and electrical testing

    You will need to ensure that you have tested all gas and electrical appliances to ensure they comply with current safety standards. This will need to be undertaken by a qualified professional and there will be charges made for this service.

    Landlord Insurance

    Our partners Mortgage Advice Bureau work with Legal & General to provide you with buildings insurance for your buy-to-let property, designed to give you peace of mind at every stage of your life, from buying your first property to expanding your portfolio.

    What's covered?

    You will be insured against loss or damage to your buildings from many causes, including but not limited to:

    • Fire, smoke, explosion, lightning or earthquake
    • Malicious acts or vandalism
    • Storm or flood
    • Subsidence, heave or landslip
    • Theft or attempted theft
    • Escape of water
    • Falling trees

      The insurance will also cover your legal liability to third parties up to £2 million and can be extended to cover accidental damage, legal expenses and rent guarantee (this option covers unpaid rent for up to a year whilst trying to gain vacant possession). Conditions and exclusions apply, full details are available on request. To find out more, visit www.mortgageadvicebureau.com/peterheron

  • paragraph

    Letting agent's fees

    There are likely to be fees incurred for employing an agent to undertake the administration and management of your property. Charges vary from one agent to another, so it's worth checking on fees in your area.

    Repairs and maintenance

    Any repairs or maintenance that is required on the property will need to be paid for by the landlord.

    Storage

    You may have to put some of your furniture and furnishings in storage if the tenant brings his/her own belongings. The costs of storage will need to be covered by the landlord.

    Tax

    Landlords are liable to pay tax on gross income received from rent. Further information can be obtained from the Tax Office.

Contact us

Title

Guide For Tenants
  • paragraph

    Finding a property to rent

    Whether you have rented before or this is your first time when you rent a home there is a lot to think about.

    • Does the property meet my needs?
    • Cost - How much is the rent and will you need to pay extra for bills?
    • Location - is the property close to local amenities i.e. shops, doctors, schools etc.
    • Size - will the property accommodate your needs? i.e. no. of bedrooms or garden

      What type of length of tenancy should you have?

      If the rent is less than £25,000 per year and you do not live with the Landlord the tenancy automatically becomes an Assured Shorthold Tenancy (AST). An AST usually lasts for 6 to 12 months unless you agree a fixed term for the tenancy in advance with the Landlord.

      What happens at the end of my tenancy?

      When the fixed term of the tenancy has expired, the landlord is able to gain back possession of the property provided they give two months written notice to the tenant. In addition if you owe at least 2 months or 8 weeks rent the landlord can ask you to leave.

      What can I afford?

      Before you even look at a property work out what you can afford by looking at what your basic outgoings are likely to be. For instance:

      • £_______ Monthly rent
      • £_______ The costs of getting your references
      • £_______ Inventory and tenancy agreement costs
      • £_______ The deposit and any maintenance costs
      • £_______ Council Tax
      • £_______ Water rates, gas, electricity and telephone charges
      • £_______ TV Licence
      • £_______ Insurance for your belongings
      • £_______ TOTAL

        Role of the Letting Agent

        Most people find a place to rent by looking in the local press, on property websites or local agents. However if you find a property to rent it will be managed either directly by the Landlord or more usually by a letting agent.

        Remember the Letting Agent is acting for the landlord and has no contractual duty to you. Check if the agent is 'sole agent' if not other agents may be trying to let the same property. Check the agent is an RICS member as they follow a Rent Only Management Code and Service Charge Management Code - protecting your consumer rights.

  • paragraph

    Agreeing the Let

    Once you have found a property, before you sign anything you should:

    • Check the property - is it clean, is it well maintained, is anything broken?
    • Find out if it is furnished or unfurnished
    • Ask about any management and maintenance costs
    • Find out what your responsibilities are such as cleaning, garden maintenance or replacing broken items

      Insurance

      Protect your rental payments, lifestyle outgoings and contents:

      As a tenant, your landlord cannot be responsible for insuring your possessions, and as someone who has a financial commitment to pay rent for your home, not to mention regular household bills, you may also be concerned about what would happen if you lost your income.

      • How would you pay your rent and monthly bills?
      • How long could you live on your savings?
      • What would happen when your savings ran out?

        Our partners Mortgage Advice Bureau can arrange cover for your contents, as well as cover in case of accident, sickness or unemployment, and it may be simpler and more affordable than you'd expect. For insurance business we exclusively arrange products from Legal & General. For more information please contact us.

        Health and Safety requirements

        You should get assurances or certificates from the landlord that the property complies with these regulations:

        • Furniture and Furnishings (Fire & Safety Regulations 1988 amended in 1993)
        • Gas Safety (Installation and Use) Regulations 1998
        • Smoke Detectors Act 1991 (if the property doesn't have smoke alarms ask if they can be installed)
        • Electrical Equipment (Safety) Regulations 1994.
  • paragraph

    References

    Once you have found a property you will need to agree the terms and conditions with the landlord. You will need to supply the landlord with relevant information and ensure you sign the necessary paperwork.

    Before you sign anything the landlord or agent should provide you with a clear statement of rent, tenancy, deposit and any costs of setting up the tenancy. This includes the administration costs of getting your references. The letting agent will get reference by contacting either:

    • Your bank
    • Credit referencing agencies
    • Current and previous employer(s)
    • Current and previous landlord(s)

      Even if someone is going to be your guarantor you will still need references. If you are self-employed you may need to provide copies of trading accounts and an accountants reference.

      Tenancy Agreement and Deposit

      Once the letting agent and landlord are happy with your references you will be asked to sign a tenancy agreement. Before signing read it thoroughly and check the paperwork mentions the following important points:

      • Length of tenancy
      • How often and when to pay the rent
      • What the deposit is
      • How the money will be held. Letting agents who are RICS registered hold the money in a client account where it will be protected.
      • Is your deposit covered by Tenancy Deposit Protection? Under new legislation a landlord is required to ensure that deposits they hold are covered under a scheme from 6 April 2007. RICS members are qualified to join the Tenancy Deposit Scheme for Regulated Agents which ensures that your deposit is protected during the tenancy and that any dispute over its return will be resolved quickly and independently without any future cost.
      • How you will get the deposit back at the end of the tenancy
      • You landlord must by law give you an address in England and Wales for serving your notice
      • How much and who you will pay for work at the end of the tenancy such as checking the inventory renewing the agreement or cleaning the property
      • The contact details of the manager responsible for the property
      • Whether gas electricity and other services have been connected and that meters have been read
      • You will not be discriminated against because of sex, race, sexual orientation, age, religion, marital status or disability
  • paragraph

    Moving In

    You will not be able to move in until you have paid your deposit, first month's rent and any fees. Once this has been done don't forget a few important things:

    • Insure your own belongings at the property
    • Make sure all equipment works and you have their manuals
    • Find out the telephone numbers of the various emergency maintenance services
    • Tell your gas, electricity, water and telephone companies the day you move in making your own note of the meter readings
    • Speak to your local authority if you are responsible for Council Tax

      Looking after your rented property

      Return the property to the landlord at the end of the tenancy in the same condition as at the start allowing for fair wear and tear. Remember if you are away:

      • You will need to pay the rent on the right date
      • You are responsible for the property's security
      • Make sure the property is not damaged by weather
      • Let your insurer and your landlord know so insurance arrangements can be made
      • Give emergency contact details to the landlord
Contact us

Title

Meet Our LettingsTeam
  • Introduction

    Peter Heron Lettings & Property Management
    Call :0191 510 3323
    Email:  lettings@peterheron.co.uk
    Facebook: Peter Heron Property
    Twitter: Peter_Heron
  • Team Member

    image cannot be displayed
    Ashley O'Carroll BSc MARLA MNAEA Managing Director

    Peter Heron's Nephew Ashley joined the company in 1996 and became a Partner in the business in 2000. He brought with him a fresh, modern, progressive approach to lettings and property management which combined with Peter's traditional and personal style created the forward thinking company we have established today. Ashley manages the business with a hands on approach, personally valuing, inspecting and reviewing all lettings transactions. Ashley continues to build on our strong reputation and develop the business to be proactive and forward thinking yet does not lose sight of the commitment to family values and dedication to customer service as we grow.

    Call Ashley on 0191 510 6111 or 07957 434 889 or email ashleyocarroll@peterheron.co.uk

  • Team Member

    image cannot be displayed
    Becky Fenwick MNAEA MARLA Sea Road Branch Manager

    Becky joined us in 2010 after moving from Winchester, she brought with her over 10 years experience in lettings and property management and quickly fitted into life in Sunderland getting to know the landscape and the characteristics of the area. Becky is a qualified member of National Association of Estate Agents and Association of Residential Lettings Agents, and works closely with Property Manager Sancha Partington and Managing Director Ashley O'Carroll.

    Call Becky on 0191 510 6116 or email beckyfenwick@peterheron.co.uk

  • Team Member

    image cannot be displayed
    Sancha Partington Lettings Manager

    Sancha manages the busy lettings and property management department and overseas the teams based at both branches. Sancha works closely with landlords to bring her expertise and knowledge of the lettings market in Sunderland and is hands on in matching the right tenants to properties and working hard to develop good working relationships. Sancha lives in Sunderland and has extensive knowledge of the City which enables her to pin point landlords and tenants specific requirements.

    Call Sancha on 0191 510 6113 or email sanchapartington@peterheron.co.uk

  • Team Member

    image cannot be displayed
    Kelly Mahoney Lettings Property Consultant

    Kelly joined us in 2003 after graduating from Sunderland University and her role within the lettings and property management department is to assist Sancha Partington with administrative duties, liaising with landlords, tenants and contractors. Kelly lives in Sunderland and has outstanding local knowledge and experience within this field which further enhances the unrivalled service we offer to landlords and tenants.

    Call Kelly on 0191 510 6114 or email kellymahoney@peterheron.co.uk

  • Team Member

    image cannot be displayed
    Sarah Richardson Lettings Property Consultant
    Sarah joined us in 2012 with a wealth of experience in property management, having worked for a well established agent in the North East specialising in properties located around Newcastle City Centre, Gosforth and Jesmond. Sarah lives in Sunderland and grew up here as a girl so her knowledge of the City is outstanding. Sarah works alongside Kelly and Sancha delivering a tailor made service to our landlords.
    Call Sarah on 0191 510 6114 or email sarahrichardson@peterheron.co.uk
Contact us

Title

Our branch locations

Our Branch

Our Branch

Branch within the same Brand

Branches within our network

Our Office Address Services Contact
Sunderland
City Office,
20 Fawcett Street,
Sunderland,
SR1 1RH
Buying: 0191 678 2099  Local call rate
Letting: 0191 678 2100  Local call rate

Network Office Address Services Contact
Fulwell
15 Sea Road,
Sunderland,
SR6 9BS
Buying: 0191 678 2101  Local call rate

Title

Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

City Office,
20 Fawcett Street,
Sunderland,
SR1 1RH

Telephone us

Buying: 0191 678 2099  Local call rate
Letting: 0191 678 2100  Local call rate

Email us

Contact us

The lettings properties we are currently marketing

Title

Lettings Testimonials
  • Introduction

    Let your property become our responsibility!
    image cannot be displayed
    Peter Heron's ethos is to take all the stress away from renting your property out and our local team of experts are here to take care of this for you. We want all our landlords to enjoy life whilst we manage their rental portfolio and all tenants to live in good quality, pleasantly situated homes which again is something we're Specialists in!

Testimonials from Landlords

  • Landlord Testimonial

    Found a tenant in 1 day!
    Empty property for 3 weeks without tenant though another agent. Used Peter Heron and they found a tenant in 1 day. Brilliant - defo use again!!Empty property for 3 weeks without tenant thru another agent. Used Peter Heron and they found a tenant in 1 day. Brilliant - defo use again!!
    Jason Pierce, Fulwell, December 2011
  • Landlord Testimonial

    Thanks very much indeed
    Hello Sancha, Thanks very much for your very efficient forwarding of rent and statements for this property over the last few months. You have been fab!      Look forward to hearing from you Thanks very much indeed! 
    Christina Newton, Millfield, January 2012
  • Landlord Testimonial

    I appreciate the effort and the communication!
    As always - Thank you. I appreciate the effort and the communication you have made. Please do keep me updated when you can. Hope you are well. Many Thanks 
    Leston Davis, Grindon, November 2012
  • Landlord Testimonial

    I can get on with my life without all the hassle
    Sancha, having transferred my portfolio over from another agency its clear to see why Peter heron have such a good name. Its nice that I'm not having to chase up rent and can get on with my life without all the hassle, knowing you will take care of all those little niggles which can grind you down. Thank you so much for your professionalism throughout.
    Lyndsey Taylor, Whitburn, Cleadon & Seaburn, April 2013
  • Landlord Testimonial

    Brilliant - Thanks for all your efforts.
    Brilliant! - thanks for all your efforts Matt.
    Matthew Doughty, Ashbrooke, January 2011
  • Landlord Testimonial

    Keep up the good work
    Hi Sancha, You have been doing such a great job, keep up the good work!
    Andrew Lutman, Ashbrooke, June 2012
  • Landlord Testimonial

    very efficient!
    Hello Sancha, Thanks very much for your very efficient forwarding of rent and statements for this property over the last few months. You have been fab! Thanks very much indeed Christina Newton, Millfield, May 2013
  • Landlord Testimonial

    As always- Thank you!
    As always - Thank you. I appreciate the effort and the communication you have made throughout.Many Thanks Lestyn, Grindon, May 2013
  • Landlord Testimonial

    You do work late don't you?
    Hi Sancha, Thank you for coming back to me so quickly (you do work late don't you?! I work in recruitment and we put in the hours, but I am always impressed how swiftly you respond to my queries :-) )Have a lovely eveningVicky, Havelock Park, June 2013
Contact us

Properties we have marketed over the last 6 months

Disclaimer

The content on this Microsite has been uploaded by Peter Heron Residential Sales and Lettings, Sunderland. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter Heron Residential Sales and Lettings, Sunderland. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter Heron Residential Sales and Lettings, Sunderland. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

Properties for sale

Properties for sale View all properties for sale from Peter Heron Residential Sales and Lettings, Sunderland

Our lettings service

Peter Heron Residential Sales and Lettings, Sunderlandbranch details

Our place is in Sunderland. Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today. As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market. So reassuringly, if you are looking to buy, sell or rent your place in Sunderland, Peter Heron is the place for residential sales and lettings that comes tried, trusted and recommended.

Local Map

Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

Contact details

City Office, 20 Fawcett Street, Sunderland, SR1 1RH

Buying: 0191 678 2099  Local call rate
Letting: 0191 678 2100  Local call rate
Fax: 0191 510 2340

See it? Scan it!

QR code
QR code

We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

Continue