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We really do LOVE our Tenants and Landlords
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    Award winning personal service! 
    Pinnacle Letting Agents are a leading specialist letting and property management agents in South Wales, with three branches in Cardiff, Newport and Treforest. Recent national double winners at the 2013 Sunday Times Awards, Pinnacle gained Gold for Best Property Management and Bronze for Best Student Lettings, as well as being short listed for Best Marketing. The judges were "blown away" by our property management team and our unique approach to marketing.
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    Landlords
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    With a range of services designed to suit your needs as a landlord and personalised monthly management reports, whether you are letting your first property or have a large portfolio, your property is in safe hands with us.
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    Tenants
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    Choosing the right letting agent is as important as the house you live in, with a huge range of houses and flats, from student pads to professional flats and family homes, you need never look for another letting agent!
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Why let your property through Pinnacle?
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    We've been letting properties for over 15 years now. Our experience and expertise was nationally recognised in 2013 when we won Property Management Letting Agency of the Year at the Sunday Times Lettings Awards in London.  We are one of the largest letting agents in Cardiff and our branches in Treforest and Newport continue to grow. 

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    Maintenance
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    We understand that maintenance issues are one of the biggest concerns for landlords. We know that good property management is about effective communication between landlords, agents, tenants and contractors. We endeavour to achieve this in all our dealings.
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    Industry knowledge 
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    If you have questions about the market, your portfolio or current legislation, we are always happy to help. We can offer tips and suggestions on how to get the best rental price or where to find new investment opportunities. We can tell you how best to let your property and all you need to know about letting regulations. We are members of Safe Agent, NALS, The Property Ombudsman and ALMA. 
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    Advertising your property
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    Our aim is to get your property advertised as quickly and effectively as possible. We want to make it as easy as possible for prospective tenants to know about and view a property. With that in mind we are open 6 days a week,and offer online bookings, so that tenants can book to view a property direct from our website. We also work hard on social media to ensure we have a good relationship with prospective tenants.
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Why find a home with Pinnacle?
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    We know you want to find somewhere to live as quickly and easily as possible. We try our best to make the whole process as simple as it can be.

    If you register your details with us we'll text and email you as soon as we get a new property that fits what you're looking for. Check it out on our website and instantly book to view it online. It's that simple.  Once you've chosen a property, we'll take you through signing a tenancy agreement.

    Even when you've moved in, we're still here for you! Our offices are open six days a week and you'll have access to our after-hours maintenance emergency help-line. With all managed properties we also give you an inventory to confirm the condition of the property.
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Get to know the people behind the properties
  • Team Member

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    Leah Charles - Head of Lettings
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    Andrew Davey - Property Services Manager
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    Claire Pavey 
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    Llyr Gwyndaf 
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    Rol Gwyn
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    Richard Reed 
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    Dan Comber
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    Kelly Davies
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    Nick Kambi
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    Daniel Egginton
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    Andrew Bray
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    Clive Boon
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    Laura Gainey
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    Marc Rees
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Our branch locations

Our Branch

Our Branch

Branches within our network

Branches within our network

Our Office Address Services Contact
Cardiff
3-5 Fanny Street,
Cathays,
Cardiff,
CF24 4EG
Letting: 02922 430198  Local call rate
Network Offices Address Services Contact
Newport
9
Station Street
Newport
NP20 4AU
Letting: 01633 966028  Local call rate
Pontypridd
66 Park Street,
Pontypridd,
CF37 1SN
Letting: 01443 563025  Local call rate

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Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

3-5 Fanny Street,
Cathays,
Cardiff,
CF24 4EG

Telephone us

Letting: 02922 430198  Local call rate

Email us

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Our Client reviews...
  • Introduction

    We believe in being open and honest with both our landlords and tenants, and although we can't get everything right every time, our clients seem to LOVE us for it!

Testimonials from Landlords

  • Landlord Testimonial

    A warm and friendly company
    Wonderful. The staff have always been extremely professional, thorough and helpful. They have always ensured that my property is filled without delay and are also attentive to the needs of the tenants. A warm and friendly company. In particular, I would like to thank Reema, Property Services Manager, for always being so engaging, available to answer any questions and ensuring that the property is managed smoothly and efficiently.
    John Jackson
  • Landlord Testimonial

    The level of service I get  is genuinely excellent
    Pinnacle has been managing my houses for a long time. Every year you always want to be the first to have your houses rented for next academic year, Pinnacle helps me achieve that goal and I am always lucky to find really good tenants. The level of service I get from this agent is genuinely excellent, from the letting staff to the management. Keep up the good work!
    Gopal K

Testimonials from Tenants

  • Tenant Testimonial

    The staff are always helpful and honest
    When initially searching for a house last year we saw many properties with other agencies until me and my house of 4 decided upon this one which was of a much higher standard. Only round the corner from Pinnacle means that signing for and any problems that do occur can easily be resolved. We also have direct contact with our landlord which makes fixing problems even easier though to be honest we have been pretty drama free. The staff are always helpful and I think honest about how long processes can often take. I have also been in contact with Pinnacle about sponsoring the hockey club which has been a great success. Just before Christmas we ran a like campaign in which we gained a good amount of sponsorship to keep our club running. Overall we have a good experience and would recommend.
    Jennifer Tilbury
  • Tenant Testimonial

    affordable and up to standards properties.
    Pinnacle seems to have a selection of the more up market and nicer properties in Cardiff. I was very impressed with the high level of customer service and personable conversation that I received. The staff was very pleasant and helpful and clued up about their business and the properties. The properties they showed me were ones that they knew I would possibly have an interest in thus they didn't waste my time. I would recommend Pinnacle Letting Agency to any student looking to rent affordable and up to standards properties.
    Janieve Buhagiar
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Disclaimer

The content on this Microsite has been uploaded by Pinnacle Letting Agents, Cardiff. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pinnacle Letting Agents, Cardiff. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pinnacle Letting Agents, Cardiff. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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