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Welcome to Pymm & Co
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    FREE TRANSFER OF MANAGED PROPERTIES TO US
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    Pymm & Co markets your property using the experience gained during our combined 150 years of estate agency in the Norwich area. We have four local offices with our head office located opposite John Lewis in Norwich City Centre
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    The lettings department is open six days a week: Mon-Fri 9am till 5.30pm and Sat 9am till 4pm.
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    150 YEARS OF COMBINED EXPERIENCE
    Commitment to the very best service is at the heart of Pymm & Co. Our handpicked team is here to serve you throughout the successful sale or let of your property. Our professional and dedicated service, drawing on over 150 years' experience in the local property market, ensures your property transaction goes through quickly and is handled efficiently. In successfully clinching thousands of sales and lets over the years we have developed a marketing formula to target your property at the widest possible range of interested customers. Our marketing system couples a focus on traditional service with harnessing powerful modern software. Varied experience in corporate, multi-office, franchise and partnership estate agencies enables us to select winning marketing strategies. Underpinning our commitment to service is a high-value, low-risk contract.
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    Services Offered

    We offer three different levels of service.

    * Fully Manged

    * Tenant Find + Rent Collection

    * Tenant Find Only

    We also offer contract renewals, rent reviews and mortgage reviews through our sister company Broadland Consultants Ltd.

    You are not just paying for a service. You are paying for the experience we have gained throughout the years.

     

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    ARLA Registerd

    We are members of the Association of Residential Letting

    Agents (ARLA) - the leading professional body for the letting

    industry in the UK. Conditions of membership are strict

    and are intended to offer security to both landlord and

    tenant alike.

     

     

    *The Agency must demonstrate that their technical

    knowledge of the Lettings industry is of a

    sufficiently high standard and that they have

    adequate financial controls when dealing with

    clients' money. This is achieved through a detailed

    application process that includes formal interviews.

     

     

    *The Agency must operate a separate client account.

     

     

    *All member Agents must carry Professional

     

     

    *Indemnity Insurance to the required standard.

    Commissions for letting property may only be

    obtained from landlords.

    *The business must operate out of properly

    designated business premises.

    Our membership affords you, our client, the protection of the

    ARLA Bonding Scheme. This scheme was devised to provide

    complete protection against the misappropriation of any

    money, that may belong to the landlord or tenant, which is

    held by an ARLA member. The landlord or tenant needs only

    to show that money rightfully belonging to them has been

    misappropriated.

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    Investment Advice

     

    Whether you are buying an investment through Pymm and

    Co or another agent we are happy to give advice and rental

    valuations in order to help you with your purchase. We

    understand that sometimes you just want to ask for a quick

    bit of advice but may not feel that you should, if the property

    is not purchased through us. The more information we have

    about your property, the more knowledgeable we will be if we

    are then invited to market the property for you.

Contact us

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Lettings
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    Lettings Services Offered

    Fully Managed Service:

    • Personal Inspection of your property by one of our experienced staff. Including market valuation.
    • Advertising on internet, papers and at our city centre office.
    • Full reference checks including current landlord/agencies, personal and employers references.
    • Credit checks.
    • Organising of maintenance required and gas safety certificates (Annual Cost)
    • Preperation of tenancy agreement.
    • Collection of damage deposit & rents.
    • Monthly statements including any repair invoices.
    • Regular rent inspections.
    • Annual reviews.
    • Managed deposits in a government approved Deposit Protection Scheme.
    • Final inspection upon tenants vacating the property.

     

    Tenant Find & Rent Collection:

    • Personal Inspection of your property by one of our experienced staff. Including market valuation.
    • Advertising on internet, papers and at our city centre office.
    • Full reference checks including current landlord/agencies, personal and employers references.
    • Credit checks.
    • Preperation of tenancy agreement.
    • Collection of damage deposit & rents.


    Tenant Find Only:

    • Personal Inspection of your property by one of our experienced staff. Including market valuation.
    • Advertising on internet, papers and at our city centre office.
    • Full reference checks including current landlord/agencies, personal and employers references.
    • Credit checks.
    • Preperation of tenancy agreement.
    • Collection of damage deposit & 1st month's rent
Contact us

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  • Team Member

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    Stuart Monument Director
    Director of Pymm & Co Estate Agents and Lettings. I have extensive knowledge not only within the sales and letting industry but also within property development. I have hand selected my team to work to the morals and standards that I would expect from people I would deal with in any business relationship. I am qualified to Level 3 with my Nfopp exams.
  • Team Member

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    Sarah Norman Lettings Manager
    I have been working in the property industry for fifteen years now. I have worked for corporate estate agents in the past, which I enjoyed but decided to move to Pymm & Co so I could provide my landlords and tenants with a more flexible approach to customer service. I have extensive knowledge in the lettings industry, and I'm NFOPP Level 3 qualified. Outside of work I enjoy being with friends and family.

    sarah@pymmand.co.uk
  • Team Member

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    Megan George Head of Property Management
    I have worked in customer service since 2013. I had recently spent 2 years abroad and chose to return to the Pymm and Co family. I have progressed from a Property Manager here up to the Head of Property Management and can confidently say I love my job and all that comes with it. I have 6 years of property management experience so each day I enjoy building on that knowledge. Outside of work I love traveling and seeing my friends.
  • Team Member

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    Mel Frost  Lettings Negotiator

    I have been working within the property industry for 20 years, I started my experience in commercial property within a serviced business centre then changed my career slightly working in residential lettings. I have covered all aspects in lettings from negotiating to property management, managing a small portfolio for a multi landlord.

    mel@pymmand.co.uk

  • Team Member

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    Abby Betts - Lettings Negotiator
    I have recently joined Pymm and Co estate agent as a lettings negotiator, after working in hospitality for many years and more recently as a Wedding and Events Co-ordinator. I have used my customer service skills from my previous job to make sure our tenants and landlords have the best service from us. I have been very fortunate to have been able to work in the property industry. Outside of work, I mostly enjoy spending quality time with my family and friends.
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    Tia Moore Lettings Negotiator
    I have recently joined Pymm and Co as a Lettings Negotiator after working in the Retail Industry for many years. I have transferred my customer service skills gained from my previous role into my current role. I am grateful to have been welcomed into the team with open arms and I am excited to grow within my career at Pymm and Co with such a great team around me. In my spare time, I enjoy travelling when the time permits and spending time with family and friends.

    Tia@pymmmand.co.uk
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    Sam Shaw Senior Property Manager
    I have only started working in the property management sector at Pymm and Co, after changing my career from a ZooKeeper. With my previous job, I was able to settle into this fast-paced environment and with such amazing colleagues, they have welcomed me with open eyes. Working with customers is something I am passionate about, and like helping people as much as I possibly can. Working at Pymm and Co has enabled me to learn and be trained correctly- no question is too big and my managers are always happy to help when I need them. 

    sam@pymmand.co.uk
  • Team Member

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    Samuel Sykes-Drinkell Property Manager
    I have recently joined Pymm and Co after changing career paths from a Secondary School Music Teacher. Some skills I have brought to the team are; being able to handle stressful situations and work calmly under pressure. Joining the Pymm and Co team was like joining a family, I enjoy coming to work every day - the support from my colleagues is unwavering. Outside of work I am an avid musician which I believe helps me solve problems with a creative mindset.

    samuel@pymmand.co.uk
     


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    Jackie Cartmell  Property Manager
    I have recently left a property management company in London after having been there 13 years, I have moved to Norwich and wanted to find an independent business to continue my work. I have over 20 years' experience in this industry and can confidently say that property is a big passion of mine, with consistent communication being the key. I am looking forward to continuing my time here for many years to come.

    jackie@pymmand.co.uk
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    Victoria Hibbett Accounts

    I have lived in Norwich all my life and have always had a passion for property. I have worked for Pymm and co lettings for two and a half years now in the accounts department and I enjoy how we are like one big family and all strive to deliver the best service we can to our customers. Being part of the team here is a joy due to our traditional values and our aspirations to be the best in what we do

    accounts@pymmand.co.uk

Contact us

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    • Introduction

      Testimonial from Landlord

      I have found the service from Pymm & Co to be of highest standard. In all my dealings they beautifully managed to combine efficiency & humanity. Everybody I have spoken to has been incredibly courteous, helpful and accommodating. I have felt valued as a customer (and I only had a small contract). If there were more companies like Pymm & Co in the property world, then estate agents would held high esteem. Thank you Pymm & Co (especially Georgina)

    Testimonials from Landlords

    • Landlord Testimonial

      Due to relocating overseas temporarily for work purposes i was left in the position of needing to let out my property in the UK, a daunting thought as i had never let out any property before let alone my own home and indeed furnishings. After speaking with several letting agents whom most of which looked at it as just another transaction and another property for their books, it was refreshing to meet with a representative of Pymm & Co lettings.

        I say representative but indeed this company sent round their director / owner and not just any employee which i must say was comforting in the fact that i was dealing with and had contact details for the owner of the business. Their approach was 1st class taking time to explain everything to me clearly and in plain english (no jargon) 18 months down the line and everything is fantastic,

      Pymm & Co selected perfect tennants for me, the business relationship i have with my letting agent is superb, they keep me updated regularly and delivered on their initial and ongoing promises, i have total peace of mind that my property is in good hands.

      Congratulations to Stuart and his team at Pymm & Co on a job well done!!

       

      Mr Pascoe 

    • Landlord Testimonial

      We are pleased to say that the advice and service we have received from Deborah has been excellent. The previous estate agent for one of our properties found and vetted a tenant for us who subsequently turned out to be a problem. That agency ceased trading some time later and Pymm & Co took over. We eventually decided to ask the tenant to vacate the property and Deborah handled all of this for us. She has been very knowledgeable and professional at all times, her judgement and advice have been spot on and she has handled a difficult situation very efficiently and fairly to all sides. She just says she was' just doing her job' but it was much more than that, and was in spite of the difficulties of lockdown. We would happily recommend her to anyone.

    Testimonials from Tenants

    • Tenant Testimonial

      Thanks Mel, can I just say that you've been absolutely amazing in this whole move. It's the first time ben and I have used an agency to rent a property and you've made it so effortless. Thankyou so much Mike Pegg
    • Tenant Testimonial

      I would just like to say that you have been absolutely wonderful! You often hear horrible stories about estate agents being mean and offering a terrible service but everyone at pymm and Co have been absolutely wonderful to deal with.Thank you all for all your help over the past years! Katie Jones
    • Tenant Testimonial

       I just wanted to say thanks for all your help with moving in to my new house. You guys are without doubt the best estate agents I have dealt with :) Regarding the new house - it is so lovely. I am very lucky to have been able to move in here! 

       thanks again for everything!

       Warmest regards, Emma
    • Tenant Testimonial

      Hi Mel Thank you for all your help with making our move a stress free process. We spoke with Sarah today and explained how helpful and professional you and the team have been at Pymm and co. Thanks again Bernie & Jenna
    • Tenant Testimonial

      Thanks for being so efficient in responding to my requests. This is a breath of fresh air compared to the last agency I was with where things were never sorted. I do appreciate you getting back to me quickly and for sending the maintenance man, who is very polite and always gets jobs done very well. He recently put up a bathroom cabinet for me and did a fantastic job. Please feel free to pass on my feedback to your manager. Very happy.      Anu Kapoor
    • Tenant Testimonial

      Thank you for confirming the successful application for myself and Mia. I will compete the forms and bring the requested paperwork to you on Saturday if possible? I would just like to thank you for all of your assistance again with this let. Working in the industry myself I know how difficult it can be, and actually I thought that my experience within lettings would make this process quite smooth, but you have helped with all of the hurdles along the way, answering any queries promtly and kindly, you have gone above and beyond for us and we greatly appreciate it. Please pass this feedback onto your manager as I truly believe you are an asset to Pymm and Co! I cannot thank you enough for your patience and assistance throughout the process.
    Contact us

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