Quealy & Co, Sittingbourne

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Awarded Best Lettings Agent in Kent, Sussex and Surrey in the Best Estate Agent Guide 2019 as well as being Number 3 in the whole of the UK. Choosing the right Letting Agent is vitally important; you will be entering into a partnership where each partner must clearly understand the other's needs.The duty of the Letting Agent is to effectively market your property, negotiate appropriate terms with a tenant, ensure that your ever changing legal responsibilities are met and to look after their clients' best interests throughout. At Quealy & Co, we have considerable experience in letting properties in all market conditions. This is essential if you are to find a tenant quickly, achieve the best price and negotiate an agreement that best suits your needs. Our website will give you an insight into how much care we take in presenting our clients' properties and making them available to the widest possible audience. Our considerable experience in property management and with the legal issues that arise will prove invaluable when dealing with problems along the way. We constantly have your interests at heart and strive to ensure that any repairs or maintenance issues are dealt with quickly, efficiently and at the right price. Only this care will properly protect your investment. We firmly believe that our success in the future will be determined by the service that we provide to our clients today.

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Letting Guide
Letting a property is a serious business, whether you are an experienced investor or a private individual letting your home for the first time. Our informative and up to date guide offers comprehensive information about all aspects of letting a property and will take you through the process step by step.Whilst we strive to move with technological advances, our old-fashioned commitment to personal service remains fundamentally unaltered. For this reason, one of our advisers will be more than happy to offer personal help and support should you wish to contact us.
1. Valuing Your PropertyOnce you have decided to let your property, the aim should be to rent it at the best possible price in the shortest possible time.Our lettings team have the knowledge of other properties currently being offered for rent and historic information on rents achieved. During the valuation appointment we will also advise you about any action you can take to maximise the rental income and its desirability to potential tenants.If you would like to arrange a free valuation of your property with no obligation, simply call us on 01795 429836.
2. Preparing your PropertyFirst impressions count! If your property is presented well, it will not only achieve a higher rent but tenants are more likely to respect it. It is important to ensure that the property is clean, that the windows are clean inside and out, that any necessary redecoration has been carried out and, if needed, the carpets are professionally cleaned and the garden well tended. Quealy & Co can advise you on the level and type of furnishings, fittings, and appliances required and where redecoration or other improvements are required. Usually, there is greater demand for unfurnished properties and as a landlord, you will have fewer responsibilities for the contents of the property and suffer less wear and tear.
3. Instructing a Letting AgentSo, you know the value of your property - the next stage is to appoint the Letting Agent who can ensure the right tenant is found for you and that every stage of the process from initial appraisal of your property to the eventual move runs as smoothly as possible.It is important to consider...

How your property will be made available to any potential tenant - What are the agent's opening hours? Where do they market properties? What quality of information is given to potential tenants?

Who will be showing prospective tenants around your property?

What level of service you require from the agent - full management, rent collection or letting only.

Are the agents' members of any professional organisations such as the Association of Residential Letting Agents or The Property Ombudsman?

Does the letting agent present themselves in such a way as to give the prospective tenant confidence that they will deal promptly with problems when they arise during the tenancy?

These factors are just some of the critical elements to consider when trying to obtain the maximum exposure and price for your property. To find out how Quealy & Co will put your mind at rest, visit our website www.quealy.co.uk and read the Why Choose Us guide, the Letting Services page or Contact us directly and we would be happy to help.4. Marketing Your PropertyWith your letting agent instructed, they can now begin to attract tenants by marketing your property. There are many tools available to Letting Agents to compile a comprehensive marketing package that will entice the right tenant to your property.At Quealy & Co we fully understand that excellent presentation and maximum exposure of our clients' properties play key roles in securing suitable tenants. Prospective tenants who are registered on our extensive database are kept fully informed about properties of potential interest. We contact them regularly by phone, email or post.We will prepare property particulars, which include a description and photographs of your property, to be distributed to prospective tenants on our mailing list. A selection of properties will also be displayed in our window and feature regularly in the local press to ensure continued enquiries. We also work hard to ensure our website is the most comprehensive and informative in the local market. Here too, homes are shown in full colour, with interactive location maps, aerial photography and a depth of information rarely found elsewhere - schools (including performance statistics), transport links and shopping and entertainment facilities in the area. Quealy & Co properties are uploaded on a number of national property portals too, these include:

www.rightmove.co.uk

www.primelocation.com

www.findaproperty.co.uk

www.zoopla.co.uk

www.home-sale.co.uk

www.propertyindex.com

www.homesonview.co.uk and

www.kenthomes.co.uk.

To find out more about instructing Quealy & Co to market your property, call us on 01795 429836.
5. ViewingsWith your property now being marketed, requests for viewings should start to roll in. Prospective tenants will always want to look around your property at least once. Your Letting Agent will arrange times for viewings that are suitable for all parties involved. Most agents will hold a key to your property in order to carry out viewings in your absence.With Quealy & Co a member of our team will always accompany prospective tenants around your property.
6. Selecting the Right TenantProperty viewings will start to generate interest and offers will be made from prospective tenants looking to rent your property. There is always an element of risk with letting a property, but an experienced agent will know when not to proceed with an application. The most appropriate type of tenant can also depend on the type of property and your own specific circumstances. Quealy & Co carry out strict referencing procedures using a specialist independent referencing company who demand the highest standards in the industry. This essential and detailed process gives us an understanding of tenants' personal and financial circumstances in addition to previous agent/landlord/accountant references. Typically, we will negotiate any special conditions that are required and ensure that those conditions are properly inserted into a tenancy agreement.
7. Setting Up the TenancyWhen the right tenant has been found, there is some paperwork that needs to be completed before the tenancy can begin. Normally, the tenants must complete a credit check, tenancy agreements need to be drawn up and an inventory recording the contents and condition of your property arranged. You will also be required to supply an Energy Performance Certificate (EPC) to the tenant if this is the first time you have let or re-let your property since 1st October 2008. Once you have an EPC it is valid for 10 years but will have to be supplied to all new tenants.Regardless of the Service Level you chose, Quealy & Co will take care of the paper work for you. We ensure all tenants pass their credit check, draft an approved Tenancy Agreement and arrange an independent inventory/schedule of condition. We can also organise an EPC for you.
8. The Final StagesWhen all the necessary paperwork is completed, it is time for the Tenancy Agreement to be signed, a deposit and first month's rent to be paid, and for the tenant to take residence in your property.Acting as your agent, Quealy & Co will sign the tenancy agreement on your behalf and collect all monies due before releasing the keys for your new tenant to move in! We will also process a standing order in respect of future rental payments.Please note: As part of the Housing Act 2004 the Government has introduced tenancy deposit protection for all Assured Shorthold Tenancies in England and Wales. Any deposit paid must be registered with a government approved scheme within 14 days of receipt. We are members of The Tenancy Deposit Scheme operated by The Dispute Service and will register all deposits paid to us as a matter of course. For more information please refer to The Tenancy Deposit Scheme page on www.quealy.co.uk.

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Renting Guide
Whether you are leaving home for the first time, relocating to the area or simply looking for a change, our informative and up to date guide below will help you along the way.Whilst we strive to move with technological advances, our old-fashioned commitment to personal service remains fundamentally unaltered. For this reason, one of our advisers will be more than happy to offer personal help and support should you wish to contact us directly.
1. Decide on the Basics We have a wide choice of houses and flats across the Sittingbourne and Swale area all available to rent right now, so before you start your search, it helps to put some thought into exactly what you are looking for. Are you looking for...

A house, flat, or bungalow?

A new or old home?

Somewhere with a spare bedroom?

Outside space such as a garden, driveway or parking?

A property close to local amenities or something a little more remote?

AreaMake a list of the areas that appeal to you and take some time to have a good look round during the day and in the evening. Consider your priorities with regard to distance from work, schools and local amenities.Our website has been designed to give you comprehensive information on the local area mapping schools (also giving grades and statistics), transport links, shops, bars and restaurants, hospitals and even your nearest gym.Transport LinksWith more and more of us traveling further a field to work and school, access to good transport links is becoming increasingly important. Do you need easy access to the motorway or a mainline rail station? These things should all be considered and can easily be viewed on the transport tab of our property particulars.Budget Assessing Your budget before you start your property search will save you time in the long run. The lettings market is fast paced so when the ideal property does comes along, you will want to act immediately.Decide on a price range that is reasonably affordable for your income. As a rough guide, referencing companies expect your monthly income to be 2.5 times the monthly rent. You will also need to consider the amount required for a deposit (usually equivalent to 1.3 months rent) and any arrangement fees that have to be paid prior to the commencement of your tenancy. Remember, you will be responsible for all utility bills and Council Tax so you should factor these into your calculations too.
2. Find the Right PropertyAs soon as you have your criteria in place and know what price range to look in, one of the first steps to finding your dream home is to register your details with us either by calling on 01795 429836, dropping into our office on the corner of Park Road and West Street in Sittingbourne. You should bear in mind that most landlords are looking for tenants to move in 2-4 weeks time.Once we have a clear understanding of your requirements you will receive a selection of properties that match your criteria. We can also keep you constantly up-to-date via email.Once you have shortlisted your favourite properties, contact us to arrange viewings at a time suitable to both parties. Our offices are open from Monday to Friday 8.30am to 6.00pm and Saturday 9.00am to 5.00pm.We can arrange to meet you at the office or at a particular property, but will ensure that you are accompanied on all viewings and that we are on hand to answer any questions.
3. Agree to RentAs soon as you have found the ideal property, let us know that you would like to go ahead and we will contact the landlord for you.At this stage, we will require you to complete reference forms and provide the application fee. A reference check is carried out for all tenancies and will check credit scores, employment and with past landlords if applicable.
4. Sign the Tenancy AgreementAssuming there are no problems with your references, we will be able to continue with the lettings process. We will handle all paper work for you and ensure that your deposit is properly protected.An Assured Shorthold Tenancy Agreement will be provided, making note of any special conditions that you and your landlord have agreed. Amongst other things, the Tenancy Agreement will detail:

The duration of the Teancy

The Tenancy start date

How much rent to you will have to pay and how often

Your rights as a tenant

Your landlord's responsibilities

We are more than happy to answer any questions you may have.Once you have carefully read and signed the Agreement, return it to us with the deposit and first month's rent in advance so that the landlord (or Quealy & Co acting on behalf of the landlord) can also sign where required.
5. Move InWhen all the paper work is done and the deposit and first month's rent are paid, you are free to move in. We will arrange for you to collect the keys from our office, along with the independent inventory report on the date stated in your tenancy agreement.The inventory report lists every item in each room of the property along with a statement of its condition. This document is used at the end of your tenancy to assess any damages that may have occurred. You have the right to check the inventory and comment on any discrepancies you notice before returning it to us.

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Dee Quealy MNAEA MARLA Director

We had offered lettings ad management services to clients since starting Quealy & Co in 1989. An opportunity came to us in 2005 and Dee set up Quealy & Co Residential Lettings Ltd with long standing friend Stuart Reynolds. The business has since grown from strength to strength and now manages a large and diverse portfolio of properties for a wide range of clients. Our aim is to offer competitive services with a straightforward pricing policy that does not exclude necessary items and which ensures we are able to maintain professional standards. We are very much aware that anyone cant set themselves up as a letting agent with no experience, training or care for professionalism. We wish to assure our clients that we take great care in what we do, we train our staff and put them through industry recognised training courses, we submit ourselves to the scrutiny of The Property Ombudsman and The Association of Residential Letting Agents and we invest heavily in marketing to ensure that we are able to let our clients' properties as quickly as possible - time is money and with changes in Council Tax exemption periods this is now particularly important.
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Stuart Reynolds Director

I had a very enjoyable 28 years working for the HSBC Group in London and overseas, from the time I left Borden Grammar School until I left them in 2003. I held various positions within the operational and Head Office Finance functions of the Group. I did some further work for HSBC and also some property development before joining Dee Quealy to set up Quealy and Co Residential Lettings in 2005 as a separate entity to the Sales and Financial Services businesses. Whilst separate, there is very close cooperation between us. I believe that my accounting background fits well with the sales and marketing skills of the rest of our team. We pride ourselves on our membership of ARLA, NAEA and The Property Ombudsman Service. We are committed to investment in our staff and allocate a significant annual budget to the training opportunities available to us from industry specialists. Apart from my time abroad with HSBC, I have lived in the Sittingbourne area all my life, which I feel gives me a great foundation for my current role.
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Emma Hudson MARLA Valuer and Lettings Negotiator

My background stems from working in both a sales and marketing environment to which I also hold a BA Hons in International Business Management. I joined Quealy & Co in 2015 as a Lettings Negotiator and following much training and development I have now progressed to Lettings Valuer. My day-to-day role involves new business generation, keeping landlords up to date with changes in legislation, providing accurate rental valuations, developing marketing strategies and facilitating a let through to move in. The forever evolving property industry has always intrigued me and it is something I have a real passion for. I have been fortunate with the level of continual training and expertise provided since joining Quealy & Co. This has enabled me to achieved my Level 3 Technical Award in Residential Lettings and Property Management with NFOPP's allowing me to become an accredited member of the lettings association. It's an absolute pleasure working for a company that invests so much into their staff and takes such pride in the level of service they offer their clientele. In my spare time I enjoy socialising with friends and family, I am passionate about keeping fit and healthy and attend numerous fitness classes, I also love to run and I'm proud to say that I am a London Marathon finisher.
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Karen Hunt Senior Property Manager

I have worked on both the sales and lettings businesses since 2006. I am now responsible for back office accounts administration and co-ordinating contractors in the lettings business. I love what I do as I am kept extremely busy all day and take pleasure in resolving problems when they occur. Outside work I love watching rugby, I enjoy reading and collecting antiques.
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Lizzie Craig Property Manager, Deposit Negoiator

I joined Quealy & Co as a Property Manager at the beginning of 2017 but have been in the lettings industry since 2012. Initially, I was employed by a small local agent which was then bought out by a larger corporate company. Having the experience of working for both a large and smaller agent, I was delighted when offered the opportunity to work for Quealy & Co. I believe that Quealy & Co provide the thoroughness of a corporate combined with the more personal touch that only a local agent can offer. I enjoy the very different challenges that each working day brings dealing with both Landlords and Tenants. Quealy & Co encourage their staff to continue and broaden their education and to that end I have now achieved Level 3 Technical Award in Property Management and Lettings as well as my Level 3 Award in Residential Tenancy Deposit Protection and Management. In my spare time, I enjoy rock climbing, gardening and astronomy.
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Paula Fisher

I joined Quealy & Co Financial Services in October 2006 having worked previously in the financial services industry for 13 years. Whilst initially responsible for mortgage compliance, my role has subsequently expanded to also include bookkeeping for Quealy & Co Sales and Lettings. I hold the full Financial Planning Certificate and more recently became an associate member of the Institute of Chartered Bookkeepers. Whilst not customer facing, I work very hard to support my 'front of house' colleagues to ensure that Quealy & Co continues to be the first choice for people in and around the Sittingbourne area.
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Emmet Quealy Energy Assessor

I joined my brother Dee in 2002 initially as a sales negotiator having worked for a large lettings agent in Kensington and Chelsea. I worked closely with Dee in all aspects of the business until we responded to changes in the industry and I undertook training to qualify as an Energy Assessor, setting up my own business in 2007. Since that time I have continued to work closely with the sales and lettings businesses providing Energy Performance Certificates and offering Quealy & Co clients property advice. It has been a pleasure to work closely with a family business whose aim is to do the best for their clients.
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Andy Myers-Rodwell Mortgage Advisor

I joined Quealy and Co Financial Services in 2002. I commenced my career in the Financial Services Industry in 1984 prior to the emergence of LAUTRO and then the FSA. I qualified for my Financial Planning certificate in 1997 and went on to increase my qualifications in May 2002 when I passed the Mortgage Advice Qualification soon after Joining Quealy & Co. I have a wealth of knowledge in the mortgage market, and in particular in the Buy To Let market, and I am confident that this knowledge adds to the rounded service that Quealy & Co is able to offer to its clients.
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Tom Rapson Mortgage Advisor

I started working with Quealy and Co Financial Services in 2017. I am a fully qualified and regulated mortgage advisor that has previously worked for 10 years in Financial Advice and management. I have an excellent understanding of personal finances and I have experience in accounting, payroll and book-keeping. I am passionate about giving outstanding service to my customers, taking a personal interest in their life & financial needs and always giving advice that is right for them. I have also been a very happy customer of Quealy and Co Financial Services for the last 6 years and I have always been impressed by their sincere customer focus and how easy it feels to conduct business with them. I am thrilled to be a part of the remarkable team here. I have been married since 2007 and now have a little girl born in 2018. In my spare time a like to play football and I am actively involved in a number of charities in the community.

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Testimonials from Landlords

Landlord Testimonial

"My wife and I have recently purchased two properties through your agency.In a time when it is all so easy to criticize and complain, I thought I would just drop you a line to say how professional Robert Tucker and Caroline Webb were throughout the transaction. In all my dealings with them for the purchase and subsequent lettings, they provided the highest standard of customer service and knowledge and I would be grateful if you could pass on my thanks to them.I will have no hesitation in recommending your Agency and using your team again in the future"
Landlord Testimonial

"I'd just like to say a big thank you for all at Quealys both in the sales and rental department. It was Stuart who made the first impression when renting the property a few years ago but as time went on I realised that Quealy's is just an efficient and seemingly happy company. Everyone I dealt with was delightful. Annabel, Michael and Olivia I particularly remember being charming and helpful on all occasions. I think one of the companies' strengths is that you all pick up the phone to communicate which is increasingly not the norm."
Landlord Testimonial

I appreciate the professional standards and high quality of service that I receive from Quealy's and hope to continue doing business for as long as is mutually beneficial.

Testimonials from Tenants

Tenant Testimonial

Being a Tenant through Quealy's for so many years has been an absolute pleasure and I always highly recommend you to anyone whom is looking for a home or to rent.

Disclaimer

The content on this Microsite has been uploaded by Quealy & Co, Sittingbourne. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Quealy & Co, Sittingbourne. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Quealy & Co, Sittingbourne. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Quealy & Co, Sittingbourne on +441795429836.

Quealy & Co, Sittingbourne

About Us
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We take pride in what we do, we try very hard to do it well and give great value to our customers.

We are all focused on providing a service to our customers that they value and will remember for whenever they may need us again in the future. So our clients are not numbers but real people whose custom we hold dear.

We have a great team of people who have many years of experience in the industry who all live in the communities in which we work.

We've been recognised for the last 4 years as "Exceptional Estate Agents" in The Best Estate Agent Guide. This means we are in the top 5% of all agents in the UK.

Feefo have awarded us the Gold Trusted Service Award 2020 for reaching the required number of customer reviews and an average of 4.5 stars or higher for the period January to December 2019.

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Why Choose Us?
Selling your home will be one of the biggest financial decisions you will ever make.Having Quealy & Co in your corner gives you a head start in finding a buyer for your property. Our experience will prove essential in securing a sale at the best price and ensuring the transaction completes with as few complications as possible.We:

Account for a significant share of local property sales

Employ innovative and proactive marketing techniques

Have an up-to-date and informative website, unrivalled in the local market

Employ dedicated, knowledgeable and experienced staff

Provide accurate, free of charge, no obligation valuations

Maintain professionalism as Members of The Property Ombudsman and The National Association Of Estate Agents

We are the highest rated Estate Agent in the local area for customer satisfaction, as independently verified by The Property Ombudsman

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Why Choose Us
With a wide choice of properties for sale, providing exceptional choice, and dedicated sales consultants, we are the first port of call for most buyers looking in our area.Consult us for:

A significant choice of properties in all price ranges

Comprehensive property information

Knowledgeable and experienced staff

In house financial services

SMS and email alerts

An up-to-date, informative and user friendly website

Professionalism - member of The Property Ombudsman and The National Association Of Estate Agents

We are the highest rated Estate Agent in the local area for customer satisfaction, as independently verified by The Property Ombudsman

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Mortgage Advice
Looking at mortgage options as early as possible or better still, getting a mortgage offer in principle before you start your property search will save you time when you find your ideal home.Quealy & Co Financial Services are able to offer expert mortgage advice, from a qualified advisor, who has access to the whole of the mortgage market.This means we can check every deal available to us in order to present you with the best solution for your needs whether you're a first time buyer, a buy-to-let investor, moving home or simply looking to remortgage. Having been established for over 15 years, we are confident that this is the best way for us to secure the right mortgage for you, whilst providing simple and straightforward advice.In addition to mortgage services, our experienced advisor can also give recommendations for competitive protection products such as, life assurance, critical illness and income protection and buildings and contents cover.Why choose us to find the right finance option for you?

We search the whole of the mortgage market

Access to exclusive mortgage deals

Free expert advice from a qualified advisor

All the paperwork is done for you

Excellent, friendly customer service

And if you are buying from us, we're all under one roof!

To discuss the finance options available to you in more detail, contact Andy Myers-Rodwell on (01795) 429836.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Quealy & Co Financial services is authorised and regulated by the Financial Conduct Authority No. 306179

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Dee Quealy MNAEA MARLA Director

I cant believe 30 years have passed since I started Quealy & Co in 1989 in the depths of the recession initially selling properties and progressed into lettings and financial services in 1991. I grew up in Sittingbourne and have always lived in the area with my wife and children. I had several years' experience in estate agency before starting out and now I have a real grasp of the local market. I take pride in my work and always strive to offer a professional and personal service to my clients. I continually keep the phrase " if you look after people today they will come back and see you tomorrow" in the forefront of my mind at work. I am a member of The National Association Of Estate Agents and The Association Of Residential Lettings Agents and I am regulated by The Financial Services Authority. I am quite happy to abide by the professional standards required by each of these organisations.
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Rob Tucker MNAEA Associate Sales Director

Myself and Dee were direct competitors in the late 1980s. When an opportunity came up for us to work together in 2012, I knew it was the right move to make as we share the same values. I have enjoyed helping to develop and grow the business over the last 8 years and helping Quealy & Co become The Number 1 agent and the first choice for homemovers in Sittingbourne and surrounds.Having worked in Corporate Estate Agency for the majority of my 33 years in Estate Agency, it has been refreshing working more closely with the public and it is most satisfying receiving positive feedback from grateful customers that have bought or sold through us. In an increasingly competitive industry , I never lose sight of the fact that customers have a choice so it is crucial that I continue to look at ways that myself and our Sales Team can provide exceptional customer service.When I am away from work, I love to be on the golf course (usually at Chestfield Golf Club), I still play a bit of tennis & squash and enjoy watching most sports (in particular football) and spending time with family, friends and my Labrador (Henry) down on the coast in my home town of Whitstable.
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Natasha Gill Operations & Business Development

I've been in the industry for 10 years and I still enjoy every day and the challenges they bring. I joined Quealy & Co this year, so I've been on the frontline of all the changes we've made in response to the Covid-19 crisis. It's my job to help the team find solutions and react spontaneously, as well as support everyone in the company. It's exciting to be part of the management team and work closely with Dee, as I get to help grow and shape the business. I find seeing ideas come to fruition incredibly satisfying. I also really enjoy the work environment: we're a friendly bunch, focused on teamwork and genuinely helping people .I've seen how companies thrive on repeat business and referrals. So I strongly believe in the Quealy & Co ethos "look after our customers today so they will come back and see us tomorrow". In my personal space, I maintain a balanced lifestyle by spending quality time with family and friends. I unwind by doing yoga and going for long country walks (ask me if you want some of my favourite routes!).
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Michael James Property Marketing Director

I have always had an interest in property through the family businesses and when Dee and I had a conversation 10 years ago it seemed like the natural path for me to take. 10 years on I am now a Property Marketing Director advising clients in all aspects of marketing on a daily basis. I grew up in the area and love working in a region I know so well and with people that I have known for many years. I still live locally and this allows me to keep abreast with what's happening in the area. I am struggling to maintain my handicap of 3 at Belmont Golf Club where I have been a member since the age of 10. This has been made all the more challenging due to a new addition, Sid the Border Terrier.
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Finn Quealy Property Marketing Manager

I grew up with Dad's business and the property industry being discussed around the dinner table. I did an internship with a London estate agent one summer when I was at school, and I was convinced that estate agency would be my career. I went back to work for that agent in London and then gained further experience with an agent in Canterbury. Having got a year of travelling out of my system, I joined the family business and absolutely love what I do. During my spare time I manage to play a bit of golf, some squash when restrictions permit and socialising with a wide group of friends.
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Annabelle Fairchild Sales Property Marketing Agent

I have lived and worked in Kent for much of my life. I come from a sales background and I've got a passion for properties, having developed and refurbished a number of my own. So, I felt it would be a good idea to combine the two, which led me into Estate Agency and the last ten years with Quealy & Co. It has to be said, I like to win!!! (for my clients). But I try to do so with calmness and a smile. Service, of course, is very important to both buyers and sellers. It's how we earn their trust, referrals and repeat business. I hope my clients feel I offer them this, through my determination and commitment. I strive to provide a high quality, personalised service to each and every person I work with. In my spare time I enjoy cooking, red wine, a good book, art, sunshine, holidays and you might find me at the occasional boot fair. However, I am still waiting to find my bounty!!!
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Sue Richardson Sales Property Marketing Agent

I learnt about Quealy & Co through Rob Tucker, who I've known for what feels like forever! I've always been interested in houses and in meeting new people - so Estate Agency is perfect for me! I did work at a corporate agency but decided to make the move to Quealy & Co six years ago. There's something about working for a local, family company that feels just more warm and "human". I know how important it is to get customer service right. I strive to provide openness, honesty, good communication and care to all my clients throughout the home moving experience. This isn't just me - it's part of Quealy & Co's culture. When I'm not at work I like to spend as much time outdoors! You will find me rolling around the park at fitness bootcamps, running and gardening. I am also heavily invested in many charities and head up the fundraisers here at Quealy & Co.
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Rebecca Wood Sales Property Marketing Agent

I can't believe how much has happened to me in the few years, since qualifying as a teacher at Christ Church University in Canterbury. I started a career in teaching which lasted 5 years and then a good friend of mine presented an opportunity in 2017 to work in the property industry at Quealy & Co. What a change but in so many ways similar. I found that selling properties required people skills, patience, the ability to listen, to help and to enable people to achieve something. And then so much has happened in 2020, the Coronavirus came along and changed everything but so did my first child. I can't wait to get back into the throes of buying and selling in 2021 after my maternity leave.
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Louise Collins Property Marketing Support

I grew up in Sittingbourne and knew Dee from school. It was a chance conversation with his wife on a school run with our children many years later that she mentioned he was looking for a part-time Sales Negotiator and suggested I apply. I joined Quealy & Co a few months later and am proud to say, nearly 20 years later, that I am now the longest serving member of staff! I enjoyed the challenges of negotiating for several years before swapping roles in 2008 and becoming sales administrator which is more in line with my original secretarial training. I really enjoy being part of such a close team who work well together and support each other through the day to day ups and downs. We have forged good relationships with many clients over the years: a lot of them come back to us and recommend our services on a regular basis. I've seen so much change in the industry over the last 20 years, I am excited to see what the next 20 years have to bring!
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Sophie Murphy Customer Excellence Team

My dad worked for Dee over 20 years ago as a manager, so it just seems as though I was destined to work at Quealy & Co! But it's more than that: my dad enjoyed working here for the same reasons I do: it's a great place. This is what it means when we say this is a family business. Sales have always been a part of my family life whilst growing up. I worked part time in an estate agency whilst at school and went straight into the industry when I left school. I love what I do and dealing with people, helping them along their property journey. I know the area really well as I grew up locally. I live on the outskirts of town, so in my spare time, I love going for long country walks with my dogs and if I have the energy after work you will find me at the gym.
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Stuart Reynolds Lettings Director

Prior to setting up Quealy & Co Residential Lettings I had a very enjoyable 28 years working for the HSBC Group in London and overseas. I left my position of Financial Controller in 2002 and finally cut my working ties with HSBC in late 2004. In the meantime, I had started working in the property industry, and when Dee Quealy approached me in 2005 to jointly set up the Lettings business, it was an opportunity not to be missed. The industry has come a long way since my time at HSBC, with far more regulation and accountability. I saw some of the excesses of the corporate world, so I welcome these changes with open arms. We have a well-qualified and extremely experienced team. We are as flexible as we can be to meet the demands of our landlord and tenant clients, but we stay fully focused on the regulations that we must adhere to. Trust me: it's sometimes tedious - but very necessary! As a local boy, currently living about 300 yards from the house I was born in, I hope my local knowledge has proved an asset to our clients over the years.
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Emma Hudson Property Marketing Director

I joined Quealy & Co in 2015 as a Lettings Negotiator. I had a Business degree, but Quealy & Co also trained me on the job. Today, I'm Property Marketing Director, keeping landlords up to date with latest Covid developments, providing rental valuations and developing marketing strategies. I look after every stage of a let, from first enquiry to handing over the keys to a new tenant. The property industry is always evolving - just look at how video tours have become normal since Covid. It's a fascinating industry to work in and an absolute pleasure being with a company that invests so much in their staff and takes such pride in the service they offer their customers. In my spare time I love to eat & drink out, socialising with friends and family. When I'm not doing that I'm working out to burn off all the extra calories. I love to be outdoors, keep active and travel abroad. One of my greatest achievements was completing the London Marathon.
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Jack Coleman Lettings Property Marketing Agent

I met Dee as a teenager, while working in a local shop in 2019. Dee was marketing my parents property at the time. I must have impressed Dee so much with my customer service skills that he offered me a job, which I delightfully accepted and I haven't looked back! I love finding someone their new home. It's so rewarding, going from the first initial conversation, finding out someone's needs and wants to a few weeks later handing over the keys to their new home. It truly is a great feeling! I have been encouraged to study the Level 2 and Level 3 Technical Award in Residential Lettings and Property Management and Dee has provided all the tools for this to happen. I am very excited for the future of my career in the Lettings industry. Outside of work I am looking to start my own journey on the property ladder. This means rigorous saving and cutting down on flamboyant shopping trips, but I am positive it will be worth it. I am looking forward to getting back to normality after Covid and being able to carry on playing football with my friends and going to the cinema.
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Karen Hunt Senior Property Manager

I joined Quealy & Co in 2006, initially as their Sales Progressor and then, in 2008, I joined the Lettings Team. I have been closely involved in the significant growth of the portfolio in the last decade or so. I love this job because we have such a mix of clients, properties and incoming queries - which means that no one day is the same. I like the varied aspects of the role from routine repairs through to project management and especially the accounts. Outside of work, I've enjoyed watching rugby for some years but have recently added football to this and have become a keen Liverpool fan. I also like cooking, walking, reading and knitting in my spare time.
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Lizzie Craig Property & Deposit Manager

I've been in the industry for 8 years. I started working for a small local agent which was then bought out by a larger corporate company. Having experienced both small independent and large corporate, I joined Quealy & Co in 2017 where I really feel that I have found my niche. Quealy & Co provide the thoroughness of a corporate combined with the more personal touch that only a local agent can offer. Quealy & Co also value their staff. With lots of support, I've gained Level 3 Awards in Property Management and Lettings as well as Residential Tenancy Deposit Protection and Management. I am now working hard on my Level 4 qualifications. If I'm not studying, I like to keep active with rock climbing and astronomy or relaxing with a good book and my cat.
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Emmet Quealy Energy Assessor

I joined my brother Dee in 2002 as a sales negotiator. I'd already worked in the property sector in Kensington and Chelsea, but Dee needed help in the business and I thought it was a good time to come home. Since I joined Dee, my role has developed to provide individual client marketing strategies to assist with the sale of their property. In 2007 I became self-employed, qualified as a Domestic Energy Assessor which enabled me to provide Energy Performance Certificates. I also carry out routine visits and inspections to the managed property portfolio of Quealy & Co Lettings department. It has been a pleasure to work closely with a family business whose aim is to do the best for their clients. I enjoy a game of squash and golf at the weekends and taking my puppy for long country walks.
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Andy Myers-Rodwell Mortgage Advisor

I started work in Financial Services back in 1984 and came to Quealy and Co in 2002. I've built up a wealth of knowledge in the mortgage market and I've helped hundreds of people to borrow the money they need for the home they want. I'm qualified to give financial planning advice and mortgage advice, and I specialise in Buy to Let mortgages. I'm confident that all this knowledge adds to the rounded service I can offer Quealy & Co's clients.
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Tom Rapson Mortgage Advisor

I came to Quealy & Co as a customer, six years ago. Andy Myers-Rodwell sorted my mortgage with a real focus on what was right for my personal circumstances. I was so impressed that I decided this was the job for me. I had been in Financial advice for over 10 years, so it was an easy step to make. I qualified as a regulated mortgage adviser in 2017, and I've been helping Quealy & Co customers ever since. I have come to realise that no two customers are alike. You need to understand where they want to go in life, what makes them tick and what makes them anxious. Only then can you start looking for the right financial package. I still work with Andy, and I'm thrilled to be a part of the remarkable team here. I'm raising a family in Sittingbourne, so you can ask me all about playgroups (I have 2 little girls, Abigail and Emma), the local football scene and nice places to go at the weekend.
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Paula Fisher Accounts And Compliance

I happened to be working with Quealy & Co on a house move in 2006, when I asked them who provided financial compliance services for their company. I'd recently taken voluntary redundancy, and I knew this was something I could help Quealy & Co with. 14 years later I am now providing compliance and accounting services across the different companies in the Quealy & Co group. Quealy & Co deals with so many different clients, that my skill set has really expanded in the last 14 years. I was qualified in Financial Planning, but now I've also gained membership of the Institute of Chartered Bookkeepers. I feel very at home with the ethos of the business; each of the companies genuinely puts customer satisfaction at the forefront of what they do. The flexibility of my role enables me to balance work, the demands of raising 2 active teenage boys, whilst at the same time managing to squeeze in the odd run here and there, with cake as my reward!
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Hayley Burrows Mortgage Administrator

I recently joined the team at Quealy & Co Financial Services Ltd, supporting Mortgage Advisors Tom Rapson & Andy Myers-Rodwell. I joined after the Covid-19 pandemic started. It's been amazing to see how well Tom, Andy and the rest of the team at Quealy & Co adapted, keeping our customers informed and up to date at all times.]I have experience in underwriting mortgage applications and in particular I specialise in Buy to Let mortgages. I work really closely with customers to ensure a smooth mortgage journey from the first moment you receive advice to completion. I pride myself on building good relationships with our customers. I am a local girl, who's lived in the Medway towns over 30 years. I have a son and help support my Partner who runs the local Wigmore Youth football team. Aside from the football, I enjoy Pilates which helps me relax.

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Testimonials from Sellers

Seller Testimonial

"Firstly, we would like to say a massive thank you for the fastest sale in the history of time! We would also like to thank you for all your help through this rollercoaster of a ride we have had buying our new family home. I bet some of the time you felt more like a counsellor than an estate agent!We got there in the end and will highly recommend Quealys to anyone."
Seller Testimonial

"I'd just like to say a big thank you for all at Quealys both in the sales and rental department. It was Stuart who made the first impression when renting the property a few years ago but as time went on I realised that Quealy's is just an efficient and seemingly happy company. Everyone I dealt with was delightful. Annabel, Michael and Olivia I particularly remember being charming and helpful on all occasions. I think one of the companies' strengths is that you all pick up the phone to communicate which is increasingly not the norm."
Seller Testimonial

"Thank you all so much for the parts you each played in achieving a successful sale of our house, and for doing so promptly and for securing the full asking price. Your success on our behalf has enabled us to realise our ambition of moving to the Kent Coast to enjoy the best that this fine country has to offer"
Seller Testimonial

"I would like to take this opportunity to thank Andy for all the advice during and after the sale of our house and providing us with a great mortgage. Also I would like to say a huge thank you to Olivia who was an absolute dream to view houses with, if all estate agents were like her they would have a much better reputation"
Seller Testimonial

My house has been successfully sold with thanks mainly to Annabelle Fairchild, who was very professional. She was a real friend and helped me when i needed it. I would not hesitate to recommend Quealy &co. Once again many thanks Annabelle.
Seller Testimonial

Once again we cannot thank you enough for everything that you have done for us, we value your professionalism and would highly recommend your services.

Testimonials from Buyers

Buyer Testimonial

"We just wanted to let you know how pleased we are with the service you have provided regarding the properties in Bobbing hill. We have dealt with several different local estate agents over the past six months but your professionalism has really stood out from the rest. You were approachable and friendly and your knowledge and experience was evident and reassuring. We look forward to continuing to work with you as our purchase continues"
Buyer Testimonial

I have to say that dealing with your company has been a breath of fresh air compared to some other agents we have had dealings with! You have been most helpful and efficient, for which we are grateful.
Buyer Testimonial

"My wife and I have recently purchased two properties through your agency.

In a time when it is all so easy to criticize and complain, I thought I would just drop you a line to say how professional Robert Tucker and Caroline Webb were throughout the transaction. In all my dealings with them for the purchase and subsequent lettings, they provided the highest standard of customer service and knowledge and I would be grateful if you could pass on my thanks to them.

I will have no hesitation in recommending your Agency and using your team again in the future"
Buyer Testimonial

" very professional competent people.We have used these people for both buying and selling properties recently and would trust them implicitly.We found them to be very helpful and above board,old fashioned and straitforward standards in a very busy competitive market. "

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Quealy & Co, Sittingbourne

Welcome to Quealy & Co, Sittingbourne

Buying or selling? Go to Sales Microsite

Looking to buy or sell? Go to our Sales Microsite to find out more about us
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Letting or renting? Go to Lettings Microsite

Learn about what we have to offer to our landlords and tenants by visiting our Lettings Microsite
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Introduction

Quealy & Company, established in 1989, provides specialist Estate Agency Services from a team of trained and highly motivated staff.

Find Us

Branch address

Times Chambers
2 Park Road
Sittingbourne
ME10 1DR

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Buying: 01795 718665 Local call rate

Letting: 01795 718666 Local call rate

Quealy & Co, Sittingbourne

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Testimonials from Landlords

Testimonials from Tenants

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Quealy & Co, Sittingbourne

Check out our available properties

Check out our available properties

Check out our available properties

Testimonials from Sellers

Testimonials from Buyers

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Quealy & Co, Sittingbourne

Welcome to Quealy & Co, Sittingbourne

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