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User Guide

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You're in safe hands with us

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      • Smith & Friends Estate Agents are a highly reputable firm of independent residential estate agents which has established its position as one of the leading estate agents in the Tees Valley with 5 offices based in Stockton, Middlesbrough, Ingleby Barwick, Darlington & Hartlepool.

        We provide a wealth of knowledge in all property matters covering sales, lettings, property management, auctions, EPCs, conveyancing, mortgages and we pride ourselves in going that extra mile, with hundreds of years' experience in the property industry , you're in safe hands with our professional and qualified team.

        Managing Director, Mark A. Smith has over 30 years experience in Estate Agency and has been with the company since 2003. This knowledge has been invested into the offices throughout the Tees Valley, and have, over the last 20 years developed an experienced sales team which has a proven track record in selling and lettings properties throughout the area.

        Whether you are looking for properties to buy, sell, rent or let in Stockton, Middlesbrough, Ingleby Barwick, Darlington or Hartlepool, we have the knowledge and experience to help you with all your property requirements.

        All of our properties for sale or to let are promoted on our website. We really can help buyers or tenants to find their dream home.

        Anyone looking to sell or let their property will receive a free market appraisal and they will benefit from the service of our professional valuers who provide the most accurate valuations on properties to support a successful sale. As a leading estate agent in the region we have extensive knowledge of the sales and lettings market. We include listing on all portals, Rightmove, Zoopla and On The Market in addition to fantastic photographs to highlight your property at its best. We have addition services that include a Giraffe 360 tour which provides a virtual tour viewing and drone footage which can provide aerial photos and a fly over video.

        We adopt working practices tailored to suit client needs which embrace modern working methods allowing us to operate not only from the office but remote working is possible via the software we use and telephone system.

        We will be a sustainable and responsible agent. All our company cars are now Electric in order to reduce our carbon footprint, our business cards are contactless and we are improving our offices with energy efficiency at the forethought of this process.

        To emphasise our commitment to the highest standards of industry practice Smith & Friends Estate Agents are members of the National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA), members of the Property Redress Scheme (PRS) and all our managed property deposits are registered via The Dispute Service (TDS). We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner.


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User Guide

Title

You're in safe hands with us

  • Introduction

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    We opened in 2007, and have a prominent position at Marton Shopping Parade, we quickly established ourselves as one of the most popular and trusted agents in town. We have a growing team of  experienced staff who are highly motivated and have local expertise. We are dedicated to customer care and pride themselves in offering the highest level of services, " We will treat every property as if it was our own, and every customer as we would expect to be treat " . We like to think of ourselves as a "one stop shop", offering a variety of services including free Market Appraisals, Auctions, Financial Services, Residential Lettings ,Property Management and Conveyancing Advice.

  • Team Member

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    Toni Dunn -  Manager/Valuer
    I joined our Hartlepool branch as a junior negotiator in 2015, working my way up to a senior negotiator which led me to progress to Manager/Valuer at our Ingleby Barwick office and now Manager/Valuer at our Middlesbrough office for the past 3 years. I am supported by a fantastic team in the Middlesbrough office, who are very passionate about what they do and pride excellent customer service. I come with 11 years of experience in the estate agency industry and have gained a wealth of knowledge while working my way up through the company. I am very much so a "people person" and I love meeting new people everyday as well as valuing and photographing beautiful homes. Outside of work, I love spending time with my fiancé Ben.

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    Elaine Crosby - Senior Sales Negotiator.
    I have been with the company since 2006 and have worked in the property industry for nearly 33 years. My role as a Senior Sales Negotiator is very well respected not only with the company, but with our clients too. I love my job and I am always there to support my colleagues with any advice or support they require. My experience in the industry makes people feel that they are in safe hands when it comes to moving and I will always go above and beyond for my clients. In my spare time I enjoy spending time with my family and Cockerpoo Gracie.

  • Team Member

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    Leah Gray - Sales Negotiator
    I am an experienced Sales Negotiator and bring a decade of expertise in Estate agency specialising in Teesside. My local knowledge of the Middlesbrough area is second to none having worked and lived here for all my life. My fantastic negotiating skills have consistently propelled successful property sales, marking me a reliable professional in the industry. Outside of work I am a parent of two and commitment to fitness.

  • Team Member

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    Charlotte Melling - Sales Negotiator
    I joined Smith & Friends in 2023 after over 10 years of sales experience in the industry covering the whole of Teesside. I take pride in making sure our clients are in safe hands and I also specialise in sales progression. My favourite part of the job is building relationships with my clients and colleagues and helping people purchase their dream home. In my spare time I love spending time with my two boys and husband making memories also travelling.

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    Steffi Hughes - Sales Negotiator
    I joined the company in 2021 at our Hartlepool office after years of experience in the industry. After a position opened up at our Middlesbrough branch I took this as an opportunity to bring my extensive knowledge of the area to use, only living a stones throw away from the office. I will always make sure your experience with us runs smoothly whether you are buying, selling or letting a property. I also play an important role in the Branch assisting with the social media aspect. I will always work to the best of my ability, and I am highly thought of throughout the company. In my spare time I am a huge Middlesbrough FC fan and enjoy attending concerts.

  • Team Member

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    Graham Stoneman - Accompanied Viewer 
    I have been employed since 2007 as an Accompanied Viewer/Inventory Clerk for Smith & Friends. Through this job I have met lots of interesting people and I enjoy helping them find their ideal home, whether it be a sales or rental property.I started my working career in Engineering. This enabled me to work, not only in England, but also Australia and the Bahamas. On returning to England I worked in the Motor Trade, running my own business for 25 years.In my leisure time I enjoy watching football (I am a lifelong Newcastle United Supporter). I also enjoy cycling, spending time with my grandchildren and walking the dogs.Here at Smith & Friends we are a caring and forward thinking company and we strive to go the extra mile for all our customers.
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    Disclaimer

    The content on this Microsite has been uploaded by Smith & Friends Estate Agents, Middlesbrough. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Smith & Friends Estate Agents, Middlesbrough. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Smith & Friends Estate Agents, Middlesbrough. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Smith & Friends Estate Agents, Middlesbrough on +441642313666.