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User Guide

Title

About us

  • paragraph

    Whether you are a first time investor or an experienced landlord or even just considering renting your family home, we promise to look after your property as if it was our own.
    Since 1990 our hands on and ''still partner run'' company gives us the head start to pass on our experience, knowledge and great tips to you. It is our very culture to provide you with the very best customer service that our industry offers and we hope that it reassures you that this service has been nationally recognised by the Sunday Times and the Times, year in year out.

    Going that extra mile, that bit extra and always exceeding your expectations remains at the very core of our customer service and with over 30 of our industry's top national awards, you are safe in our hands.

    We will discuss and tailor our service to your requirements, provide you with an up to date rental value and keep you fully up to date with current trends and regulations. We will also provide you in detail the type of tenant or tenants who are registered currently, typically how long they are likely to stay and even the occupation of tenants that have let similar properties to yours, always giving you the assurity and comfort that we are experts in letting your property.

    Our multi linked offices will ensure that you are looked after by 80 professionals that treat every home as if it were their own. Your home will appear on 22 major property portals and 96.8% of our viewings are accompanied by our highly experienced and skilled staff.

    Call us now on 020 8012 2030 for a free valuation and advice.
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User Guide

Title

First things first, you and your property

  • paragraph

    Letting your property with Streets Ahead 
    image cannot be displayed
    At Streets Ahead, we think one of the most important stages of letting your property is the initial stage. We treat every market appraisal and enquiry very seriously as in our experience every landlord has different circumstances and different reasons for
    wanting to let their property. For instance, typical enquiries can be from a first time landlord, a seasoned landlord with a large portfolio or a landlord that doesn't live in the area. We appreciate all of these require a tailored service and all require up to date rental values, current trends and regulations.
    At this stage, we will be delighted to visit the property and bring with us current evidence of properties recently let that are similar to yours, giving you the comfort that we have properly researched the rental value of your property. We take into consideration many factors when carrying out a market appraisal including transport links, local amenities, condition of the property, furnishing, local trends and whether these are likely to change. We will also advise you in detail of the type of tenant likely to let your property, how long they are likely to stay and even the occupations of tenants that have let similar properties. Once again giving you the comfort that we are experts in letting your type of property.

  • paragraph

    Legislation
    The next stage is advising you of up to date legislation which can be anything from your EPC (energy performance certificate), gas and electric regulations and any furniture, fixtures and fittings that you are considering including. We will help and guide you with any questions you may have with carbon monoxide, smoke detectors, legionella and the fitness of human habitation rules (housing health and safety rating system - HHSRS) under the Housing Act of 2004. We will also help you with your obligations under sections 11-16 of the Landlord and Tenants Act 1985. When you instruct us to advise and help you, Streets Ahead will ensure you are protected at all times. It is worth noting at this point that many landlords ask our advice regarding insurance, liability and your tenants' obligation and whether you require landlords', building and or contents insurance. We are happy to advise and help you regarding any of these.

  • paragraph

    How will your property be marketed?
    At Streets Ahead, we think the formula for a happy and successful tenancy is to find a great tenant in the first place. To find a great tenant, our marketing 24 hours a day reaches a local, nationwide and even international audience and in the last 12 months alone, Streets Ahead has arranged 141 tenancies for international corporate clients. We will market your property on all the major property portals including Rightmove, Zoopla, Primelocation, our own website and 16 further portals, together with our multi-linked office displays. We are confident that this will give you high profile exposure. Although your property will be marketed locally, nationally and internationally, our award winning service has been very much attributed to seeking out and finding the very best tenant suitable for you and your property and very often this tenant is already registered on our extensive tenant database.

  • paragraph

    Viewings
    We will help and advise you with regards to maximising the appeal of your property. Very often, this is decluttering, keeping the property neutral, spacious and airy and even a blank canvass for prospective tenants. At Streets Ahead, we think 'knowledge is power' and therefore whilst conducting a viewing we will supply any prospective tenants with a wealth of local knowledge including access to transport, local shops schools and leisure facilities and also the likely outgoings to include utility bills, council tax and even cable/Sky Digital costs. It goes without saying that without exception all of our viewings are accompanied and we will always let you know when a prospective tenant is viewing and it is our policy at Streets Ahead to give you the feedback the very same day.

  • paragraph

    Offers
    When negotiating an offer with the right tenant, we will strive to get you the best possible rent and, it goes without saying, from the best tenant. However it is our company policy to only recommend the perfect tenant for you and we will not
    compromise on the policy. Our award winning service has been recognised for taking into consideration other factors when recommending a prospective tenant to you. We ask more questions than the average lettings agent and frequently prospective tenants comment that the information we require and questions that we ask are far beyond other agents in our high street. We recommend at this stage that you meet your tenant as nobody knows the property like you and many thousands of landlords have been given peace of mind after actually meeting their tenant face to face.

  • paragraph

    Referencing
    Whilst we appreciate that many things are based on instinct, at Streets Ahead there is absolutely no compromise when coming to references and we leave no stone unturned with our credit checks and our procedures regarding a prospective tenant's history. We know that our reputation is on the line and we know that, broadly speaking, a poor reference procedure will lead to poor tenants. At Streets Ahead our award winning progression and Property Management department manages an annual portfolio of thousands of properties with less than 1% in arrears.

  • paragraph

    Which service suits you?
    Full Management
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property. We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • We assign to you your own Property Manager who will look after you and your property from the outset until the end of the tenancy, thus ensuring we meet all your needs and deliver a personal and thorough service throughout the period.
    • Your Property Manager will take full responsibility for ensuring all legal requirements, regulations and administration regarding your property are properly dealt with.
    • We organise and instruct inventories to be carried out on your behalf to an outsourced unbiased provider to give you peace of mind that your property has been properly examined before and after the tenancy.
    • We ensure that your property is properly maintained and cared for by your tenants.
    • We regularly inspect your property throughout the tenancy.
    • We conduct an inspection 3 months after the start of tenancy to review the tenant's initial care of the property. This is followed by 6 monthly inspections which are also in addition to any other visits we feel are necessary based on our recommendations.
    • We handle all utilities that relate to your property, ensuring they are properly
    • monitored and dealt with.
    • We promptly attend to any reported property maintenance issues at your property and give you constant advisement on the reported areas. We also offer to instruct and monitor our own contractors to carry out any necessary works on your behalf.
    • We proactively monitor rental income for each property on a daily basis to ensure you are in receipt of your rental payment regularly and consistently without delay.
    • We follow a robust arrears procedure which ensures we carry the burden of recovering late or overdue rent payments on your behalf.
    • We will negotiate and arrange any changes or contract renewals on your behalf at the end of the tenancy.
    • At Streets Ahead we provide all of our landlords and tenants with a continuous 24 hour service to ensure we are always available when you need us.

  • paragraph

    Rent Collection
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property.
    • We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • We assign to you your own Property Manager who will look after you and your property from the outset until the end of the tenancy, thus ensuring we meet all your needs and deliver a personal and thorough service throughout the period.
    • Your Property Manager will take full responsibility for ensuring all legal requirements, regulations and administration regarding your property are properly dealt with.
    • We organise and instruct inventories to be carried out on your behalf to an outsourced unbiased provider to give you peace of mind that your property has been properly examined before and after the tenancy.
    • We proactively monitor rental income for each property on a daily basis to ensure you are in receipt of your rental payment regularly and consistently without delay.
    • We follow a robust arrears procedure which ensures we carry the burden of recovering late or overdue rent payments on your behalf.

  • paragraph

    Let Only
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property.
    • We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • Your property will be assigned to the Let only Team who will personally ensure that the move in process for your tenants runs smoothly and quickly.
    • The Let only Team are available to help and support you and deal with any enquiries or concerns regarding your property during the tenancy.
    • The Let only Team will be responsible for organising and preparing the necessary administration and legal requirements at the commencement of the letting of the property.
    • The Let only Team will ensure that the tenant's deposit is appropriately collected and transferred into the Tenancy Deposit Scheme on your behalf.

  • paragraph

    The Inventory
    Our inventory clerks are a handpicked team of professionals who are experienced in detail and on the day of occupation will ensure that both tenant and landlord are happy with the itemising of the contents and condition of the property. Our extremely comprehensive and detailed inventories are designed to protect both parties and minimise the risk of any dispute over the deposit at the end of the tenancy.

  • paragraph

    Security Deposits
    The security deposit is taken at the beginning of the tenancy and normally is equal to 4-6 weeks rent. This deposit is held as security ensuring that the property is returned in the same condition to when the tenancy commenced. The Housing Act of 2004 protects all parties and it is now a requirement for a deposit to be held within a government approved scheme.
    Our main scheme is the Tenancy Deposit Scheme, an award winning deposit protection scheme protecting tenancy deposits in England and Wales.

  • paragraph

    Tenants take occupation
    Once your tenants take occupation, this is the start of a new chapter in the life of a tenancy and our award winning property management team will work hard to ensure a stress free tenancy for you. We will regularly visit the property, regularly talk to you and your tenant and keep you abreast of new legislation.
    At Streets Ahead we very much consider this a special ongoing partnership until the end of the tenancy.
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User Guide

Title

Tenants Guide

  • paragraph

    Enquiring, viewing and finding a property
    image cannot be displayed
    Our award winning service will help and advise you with regard to finding a property. We fully appreciate at Streets Ahead that many of our tenants are new to the area and in this respect, we are more than happy to supply information enabling you to narrow down your area search. In all the areas that we operate in we have researched transport and leisure facilities, shopping amenities and local schools. We are only too happy to help with your budget and advise you on what the likely monthly outgoings may be. We want you to be happy in your new home and not for it to be a financial struggle and believe that sensible planning is the key to a successful tenancy. At Streets Ahead, we believe in transparency and so from your initial interest in a
    property, we will set out clearly all and any fees that you will have to incur. These will include the reservation deposit which is deducted from the remainder of your move-in monies and your security deposit which is held by the Tenancy Deposit Scheme, a government approved scheme. We appreciate that most people lead busy lives and we are happy to accommodate
    you before or after work, particularly with our late night viewing service and / or assisting you at the weekend, both Saturday and Sunday. We understand at Streets Ahead that choosing your new home is an extremely important decision

  • paragraph

    Securing your new home

    Once we have helped you find your new home, we will ask you to put down a reservation deposit to state your intention.

    This is a fee of one weeks rent of the agreed monthly rent and will be deducted from the remainder of the money you pay on the day you move in to your new home.

  • paragraph

    References
    • On behalf of your landlord, we will ask for references for each person that will be on the
      tenancy agreement of your new home. Our typical reference will ask for the following:
      • A full credit check
      • Current landlord reference
      We will take proof of your current landlord's ownership and then ask for a rented reference via email or in writing.
      • Current employment reference
      Our referencing agency will require references from a current employer and may ask for future employment contracts.
      We will also require payslips and bank statements.
      We will also ask you for your last 3 years' address history, your passport, driving license and 3 months' utility bills from your current address.


  • paragraph

    The big day

    Prior to moving in, our Progressing and Property Management team will issue you with a statement which has to be settled prior to you moving in and includes:

      • First month's rent

      • Five week security deposit

        Under current regulations, we will supply you with an up to date gas safety certificate. The keys for your new home will be available for collection on your big day and dependent on the level of service that your landlord has opted for, either your landlord or inventory clerk will meet you at the property. We will confirm this in advance.

  • paragraph

    Moving forwards
    The service your landlord has opted for will determine the amount of contact youhave with our Property Management department from then on.
    • if your landlord has opted for a 'let only' service with Streets Ahead then it is yourlandlord who has opted to collect the rent and manage the property from the daythat you move in.
    • if your landlord has opted for a 'rent collection service' then it is Streets Ahead who will be collecting the rent on behalf of your landlord. One of our Property Managers will be in contact to introduce themselves and will be your main point of contact during your tenancy. Any maintenance issues during your tenancy will be down to your landlord to attend to, however please feel free to discuss those with your Property Manager.
    • If your landlord has opted for our 'fully managed' service then Streets Ahead will be your point of contact for all issues, 24 hours a day. A Property Manager will call and introduce themselves and during the term of the tenancy whether it be any maintenance or property issues, we will deal with them on behalf of the landlord.

  • paragraph

    Giving notice to leave
    Streets Ahead asks all tenants to provide 2 months written notice (or by email) in advance should you wish to leave the property. If your landlord manages the property, you are obliged to write to them directly. If Streets Ahead manages the property, you need to write to Streets Ahead and please feel free to talk to your Property Manager regarding any notice questions that you may have. When your tenancy is coming to an end, we would always advise the following:
    • Return your keys on the due date
    • Advise utility companies and council tax that you have moved out
    • Redirect your mail to your new address
    • Remove all your personal belongings, including from the loft and garden shed
    • Clear away any rubbish
    • If Streets Ahead are holding your deposit, we will return your deposit afteragreeing any issues/dilapidation with ourselves or the landlord based on the ingoing inventory and the outgoing check of the condition of the property. Your deposit will be returned by cheque.
    • Clean the property to include carpets, windows inside and out, walls and if necessary, employ the services of professional cleaners.

  • paragraph

    Staying on
    If you are thinking about staying on and extending your tenancy and Streets Ahead manages the property and the landlord has also expressed their intention to extend, we would be happy to assist you by drawing up a new contract.
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User Guide

Title

Meet Our Team

  • Introduction

    Streets Ahead Purley Branch
    image cannot be displayed
    936 Brighton Road 
    Purley
    CR6 2LP

    Telephone: 020 8668 2222
    Email: purley@streetsahead.info
    www.streetsahead.info

  • Team Member

    image cannot be displayed
    Email
    Natalie Sanders

    Lettings Manager
    Telephone: 020 8668 2222
    Email: Natalie.sanders@streetsahead.info

    Natalie's career at Streets Ahead has been highlighted over the years by her extraordinary levels of customer service. Having previously worked for Streets Ahead in a full time role, Natalie took a career break to have children and has returned with as much enthusiasm to the delight of her repeat customers. Nothing is too much trouble for Natalie and she goes out of her way to provide a second to none customer service and this is reflected in her exceptional publishes customer service reviews.

  • Team Member

    image cannot be displayed
    Email
    Kristen Watson
    Lettings Consultant
    Telephone: 020 8668 2222
    Email: kristen.watson@streetsahead.info

     "Starting my career at streets ahead has been brilliant. I love building relationships with clients and helping them find their perfect home, it's very rewarding. I grew up in Banstead so I know the Purley and Coulsdon area very well."

  • Team Member

    image cannot be displayed
    Email
    Estelle Bynoe-Agrippa
    Lettings Consultant
    Telephone: 020 8668 2222
    Email: estelle.bynoe-agrippa@streetsahead.info

  • Team Member

    image cannot be displayed
    Email
    Zoe Pennington
    Branch Secretary
    Telephone: 020 8655 4819
    Email: zoe.pennington@streetsahead.info

     Family comes first for Zoe who loves nothing more than spending time with her loved ones on holiday. Zoe's favourite holiday destination is Lanzarote which she knows and loves well but visited Miami in 2018 which she also thoroughly enjoyed. Zoe joined us in January 2014 and her proudest moment was winning employee of the year 2017. Six years in, this keen runner is certainly going far in the industry.

  • Team Member

    Email
    Emma McKenzie
    Lettings Progressor
    Telephone: 020 8655 4747
    Email: emma.mckenzie@streetsahead.info
Contact us
    User Guide

    Title

    Our reviews

    Testimonials from Landlords

    • Landlord Testimonial

      Very Responsive

      Friendly correspondence through Jodie and Layla. Very responsive.

      Ann Amegayibor - January 2018

    • Landlord Testimonial

      First class service
      Streets Ahead really provides a first class service. I really appreciate Gerald Afriyie's professionalism and proactive approach. I will definitely use Streets Ahead again.

      Herve Gbessi - August 2016

    • Landlord Testimonial

      Very efficient in finding a tenant 
      We found streets ahead very efficient in finding a tenant for our property and they did a extensive background check on the tenants too to make sure they are able to pay the rent. we are very pleased with the service provided

      Dipti Soni - May 2016

    • Landlord Testimonial

      Very helpful and informative
      Very helpful and informative and very polite when speaking to me would highly recommend This estate Agent

      Nate D - March 2016

    • Landlord Testimonial

      Experienced great service
      Experienced great service as a Landlord from Lisa Adams (finding tenants) and Stephanie Simpson (managing the property). When one of our properties in Kenley became vacant, Nick and team sold the property exceptionally well; securing multiple offers well above the asking price within two days of placing it on the market. For me, they stand-out across two areas: 1. Lots of estate agents will tell you they have purchasers and tenants who are lining up for exactly your property - in my experience across several lets and one sale, Streets Ahead can back this up. They move fast and secure great results. 2. Once the price was agreed, they stayed involved. Nick remained particularly informed throughout, which meant he could be appropriately direct if something was moving slower than it needed to and risked becoming an obstacle to the sale.

      David F - July 2015

    Testimonials from Tenants

    • Tenant Testimonial

      I would like to say at special thank you to Jodie who helped me to find my flat. I recommend her to anyone who is looking to rent a flat. She is very relax and will help you to find a right place to live. Many thanks Jodie.

      Masoud Daroghehkazem - February 2017

    • Tenant Testimonial

      Smooth and very professional
      I experienced a great service from Streets Ahead from the agent, Jamaal Tingling who helped me find a great property so quickly (the first flat I saw) to Layla Manning who was able to manage the process of getting me confirmed with the property, the experience was smooth and very professional. Thanks for all your help getting me a new home.

      Michael Cooke - March 2016

    • Tenant Testimonial

              First class service
      Our experience with Streets Ahead, especially Layla and Lisa has been excellent from start searching a property to moving in with 2 small dogs. Both ladies were very polite, professional, friendly and extremely helpful with all our queries. They both provided first class service with a great personal touch. Thank you ladies for your hard work. Anna&Mirek

      Mirek Hornowski - February 2016

    • Tenant Testimonial

        Really great to deal with
      Streets Ahead came recommended to us in our search for a Rental in the Croydon area. We have found them to be really great to deal with! We have been dealing with Lewis Hay and he has been amazing! He found us a place that fits all of our requirements, he has always been super approachable and responded to all communication promptly. We would definitely recommend Streets Ahead and Lewis Hay.

      Monique Burgess - February 2016

    • Tenant Testimonial

      Always available to help you
      Streets Ahead are without a doubt the best agency I have dealt so far. Very professional, always available to help you, very supportive and approachable. This was my first time renting on my own and the experience so far has been amazing. A massive thank you to Streets Ahead Team.

      Filipa Rebelo - February 2016
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Streets Ahead, Purley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Purley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Purley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Streets Ahead, Purley on +442086682222.


    User Guide

    Title

    About us

    • paragraph

      We know that moving is an exciting and potentially stressful time and it is important to know that our extremely experienced and friendly 80 strong team are here to help you 7 days a week, each stage of the way with sound professional advice, all with a reassuring smile.

      Since 1990 our hands on and ''still partner run'' company gives us the head start to pass on our experience, knowledge and great tips to you. It is our very culture to provide you with the very best customer service that our industry offers and we hope that it reassures you that this service has been nationally recognised by the Sunday Times and the Times, year in year out.

      Going that extra mile, that bit extra and always exceeding your expectations remains at the very core of our customer service and with over 30 of our industry's top national awards, you are safe in our hands.

      We know one of the biggest questions that you will have is ''How will they market my property?'' and we appreciate that many of our customers do their homework before putting their home on the market. That's why you will want to be reassured that we market properties similar to yours.

      At Streets Ahead we take huge pride in providing you with the best marketing material available. Attention to detail and our professionalism is why 94.2% of our customers would recommend us to family or friends.

      Our multi linked offices will ensure that you are looked after by 80 professionals that treat every home as if it were their own. Your home will appear on 22 major property portals and 96.8% of our viewings are accompanied by our highly experienced and skilled staff.

      Call us now on 020 8012 2029 for a free valuation and advice.

    Contact us

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    User Guide

    Title

    You'll feel at home with us

    • paragraph

      Selling with Streets Ahead
      image cannot be displayed
      Our first promise to you when selling your home is that we will leave no stone un-turned and make sure that you understand the selling process and are guided and helped by us every step of the way.
      Since opening our doors in 1990 we are still a partner run company with many staff being with us from those early years. We often have the most experienced team in your area and we believe that knowledge and trust go hand in hand and neither can be substituted.

      We hope it gives you confidence that each one of our staff in our organisation is properly and extensively trained and will be able to advise you correctly. On the occasion that we don't know the answer, it is our pledge to you that we will find the answer or solution or an expert in that field.

      Providing the very best customer service remains at the very core of our culture and that is why throughout changing times each of our offices provided a dedicated sales progressor to guide you through every process and alleviate any stress.

      Year In and year out our customer service has been recognised by the Sunday Times and The Times judging panel and in 2015 we were voted best estate agent in the United Kingdom for customer service.

      We will advise you how to get the best price and the best buyer for your home whether it be locally, nationally or internationally.

      We have been chosen by the Relocation Agent Network and Cartus, the biggest relocation agent in the world as the best agent in your area and we are often the first port of call for thousands of people moving around the world. Our online magazine '' Streetlife '' is subscribed by over 66,000 clients and working with our in-house marketers we will make sure that your home has maximum exposure to ensure that we achieve the best price.

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    User Guide

    Title

    We make it simple

    • paragraph

      Buying with Streets Ahead
      image cannot be displayed
      Customer service for the home buyer has remained at the very core of our business.
      Year in and year out, the Sunday Times and The Times have recognised our customer service and in 2013 and 2015 we were voted best agent for customer service in the United Kingdom.

      We understand that buying a home is both an exciting and potentially stressful time and it is very important for you to know that one of our 80 highly experienced and friendly team are here to help you at every stage with sound and professional advice, all with a reassuring smile.

      We appreciate that even if you have bought before, it's not a regular occurrence and we would like to think that you can rely and trust us to help you at every stage.

      Getting to know you and your requirements is extremely important to us and that is why 96.8% of our viewings are accompanied to help you and to answer any questions that you may have for what is likely to be the biggest financial purchase of your lifetime.

      We keep it simple and whichever area you are looking in, you will deal with one sales consultant and one sales progressor that will leave no stone unturned to make sure that you are helped every step of the way.

      From arranging the viewing to making an offer and even picking up the keys on your big day we will go that extra mile to make sure that you are a customer of ours again in the future.
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    User Guide

    Title

    Meet our team

    • Introduction

      Streets Ahead Purley Branch
      image cannot be displayed
      936 Brighton Road
      Purley
      CR8 2LP

      Telephone: 020 8668 2222
      Email: purley@streetsahead.info
      www.streetsahead.info

    • Team Member

      image cannot be displayed
      Email
      Adam Watkins
      Senior Branch Manager
      Telephone: 020 8668 2222
      Email: adam.watkins@streetsahead.info 


    • Team Member

      image cannot be displayed
      Email
      Aidan Naude
      Sales Consultant
      Telephone: 020 8668 2222
      Email: aidan.naude@streetsahead.info

    • Team Member

      image cannot be displayed
      Email
      Zoe Pennington
      Branch Secretary
      Telephone: 020 8655 4819
      Email: zoe.pennington@streetsahead.info

       Family comes first for Zoe who loves nothing more than spending time with her loved ones on holiday. Zoe's favourite holiday destination is Lanzarote which she knows and loves well but visited Miami in 2018 which she also thoroughly enjoyed. Zoe joined us in January 2014 and her proudest moment was winning employee of the year 2017. Six years in, this keen runner is certainly going far in the industry.

    • Team Member

      image cannot be displayed
      Email
      Patrick Donnelly
      Land and New Homes Director
      Telephone: 020 8655 4780
      Email: Patrick.donnelly@streetsahead.info
    Contact us
      User Guide

      Title

      Our reviews

      Testimonials from Sellers

      • Seller Testimonial

        exceptional customer service

        We were absolutely amazed how many people Street Ahead have got through the door while other agents explained the lack of viewings with the difficult political climate. Sam and his team delivered exceptional customer service and kept us informed at every step. They have worked very hard on our behalf, negotiating offers and really represented our interests well. At no point did we feel lost or as if nothing was happening. Contrary, viewings were organised nearly daily showing the effort the team put in to find a buyer. I would not go with any other agent.

        Morten Overgaard - January 2019

      • Seller Testimonial

        recommend them to anyone wishing to move

        I switched to Streetsahead after being with another agent for months and whose service miserably failed me. Sam carried out a valuation and reassured me that Streetsahead would sell my place, he said their other offices would market it too....mm I'd heard this before so was rather sceptical. Very quickly I received lots of calls, texts and emails from Sam, Gemma and their other offices, to book in viewings. I actually received an offer from someone who had gone to see another flat with a different branch but was then encouraged to take a look at mine. Shame it didn't go through to fruition but straight away Sam and Gemma were booking in more viewings and true to Sams word he didn't give up and I couldn't believe it when he left me a voicemail to give him a ring as he had two offers to discuss. They've also help me with finding a conveyancer too. I really don't believe you can beat Sam and Gemmas commitment, they really are amazing - always approachable, seem to work crazy long hours and are quick to respond- their service is outstanding. Thank you so much.I recommend them to anyone wishing to move.

        Naomi Crage - October 2018

      • Seller Testimonial

        invested in me and my family

        Just had to leave a review, selling houses is not the most fun thing in the world to do and I hadn't done it in 17 years! I was extremely impressed with streets ahead Sam and Gemma were amazing they were professional and personable. I felt from the beginning that they were invested in me and my family and ensuring that we were able to move on. The office kept in constant communication through phone, email and text. I was updated at every stage and I genuinely felt fully informed. Staff were always on time to do viewings and often arrived early to check in with me if I was there. Feedback was always supplied in a timely fashion and was sensitive too, selling a house can be brutal everyone has opinions! Streets ahead gave me construction considered feedback that was always helpful and appropriate. I can't recommend them enough I didn't just feel like I was earning them commission I genuinely felt like they were invested in us as a family. I am truly grateful for Sam and Gemma's support during a very difficult time.

        Colette White - October 2018

      • Seller Testimonial

             Very communicative
        Very professional to be dealt with. I was and still am dealing with estate agent Layla and she is a delight to work with him . Very communicative.

        Adam Tekiela - March 2016

      • Seller Testimonial

        Very helpful and informative
        very helpful and informative and very polite when speaking to me would highly recommend This estate Agent

        Nate D - February 2016

      • Seller Testimonial

         Would definitely          recommend
        We approached numerous Estate Agents in order to sell our property and Nick @ Streets Ahead stood out head and shoulders above the others. During our first meeting, it was apparent that he was extremely well prepared and knowledgeable regarding the local property market. He kept us informed at all stages with regular updates, and took what I considered to be a very fair and responsible approach to the whole process. He was also very approachable - always available to take your call and very easy to get along with. Would definitely recommend.

        Tim Hughes - November 2015

      Testimonials from Buyers

      • Buyer Testimonial

        went the extra mile

        I found Gemma Fenwick from Streets Ahead very helpful during our home search. She showed us a variety of properties suited to our specifics requirements, went the extra mile and was always there whenever we had any questions.

        Asif Khan - May 2019

      • Buyer Testimonial

        super helpful on all occasions

        We had a very good experience working with Streets Ahead. Although we didn't find a home in the end through them, the level of service & profesionallism and was by far the best we've seen among many agents. Gemma has been behind the search and has continuously kept us in the loop, showing us some great properties. Comparing to any other agent we met, Gemma really showed she genuinely cared by seeing beyond the transaction & building a good relationship. We also met with Lara for a couple of properties, and she's been just super helpful on all occasions. We highly recommend them!

        Octav Buzoiano - April 2019

      • Buyer Testimonial

        always acted with integrity

        I've been dealing with Lara in the Purley office. She has been a consummate professional , has always acted with integrity and in my best interests, and to top it off always has a smile on her face. I look forward to her finding me my next property !

        Sarah Curd - April 2019

      • Buyer Testimonial

        all in all absolutely first class

        I am so grateful to Gemma for going the extra mile to find me a house, which is not only in the perfect location but also pretty well ticks all the boxes. She never failed to contact myself or my daughter if a house had come onto the market that she thought may be of interest to me and would go out of her way to book viewing times that were convenient for me as I did not live near. Finally she was also very quick in coming back with answers to any questions or concerns that I had. So all in all Absolutely First Class!!

        Angela Dainty - February 2019

      • Buyer Testimonial

        Went out of his way to help
        Everyone at Streets Ahead were very helpful while going through and buying our house, especially Nick Mcdonald who went out of his way to help with any questions and problems that we had and update us as soon as he possibly could, which was very much appreciated. Thanks again!

        Dean Coombes - November 2015 

      • Buyer Testimonial

        Carmen stood out with her professionalism
        I have dealt with many estate agents over the last few weeks in our search to find a property in the right location. Carmen has stood out with her professionalism and efficiency. If I was selling a property I would want the sort of service that Carmen provides. She not only sent me relevant property details, but also followed up and encouraged me to view. On viewing she took interest and spent time showing how this property could meet our needs. Excellent, outstanding service. Thank you Carmen.

        Kathleen WD - September 2015
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Streets Ahead, Purley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Purley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Purley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Streets Ahead, Purley on +442086682222.


      Welcome to Streets Ahead, Purley

      Title

      Find Us

      Branch address

      936 Brighton Road,
      Purley,
      CR8 2LP

      Get in touch

      Buying: 0203 8718691  Local call rate
      Letting: 0203 8736977  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Streets Ahead, Purley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Purley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Purley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Streets Ahead, Purley on +442086682222.