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User Guide

Title

Leading the Way!

  • paragraph

    Since opening for business in March 2010 in New Mills, Alex Reay and Paul Sutherland Reay have since opened a second branch in Chapel-en-le-Frith and have firmly established themselves as the leading agent in the High Peak. Along the way we have steadily grown, carefully recruiting the very best people to work alongside us and continue the Sutherland Reay way! We employ real people who have the desire to go the extra mile. The team we have in place is a team we are extremely proud of, a team with energy, enthusiasm and expertise, a team that gels, a team that works for each other and more importantly a team that works for you.  
    Come and talk to us and see for yourself how our unrivalled professionalism, market leading presentation, extensive marketing, energy, enthusiasm and expertise make Sutherland Reay the agent of choice in Chapel-en-le-Frith, New Mills and the High Peak... our high flying team are ready to get you moving! We look forward to hearing from you!
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A Complete Letting Service

  • paragraph

    We have an ARLA registered and NFOPP qualified lettings manager who has a wealth of knowledge about the rental market and the local area. Sutherland Reay offer a friendly and professional service and understand that your property portfolio is a major investment requiring careful management. We will advise you on the right marketing to achieve the best rental value and will showcase your property not only on our widely viewed website, but also on all the major property portals such as Rightmove, Find A Property, Prime Location, Zoopla and many more, thus placing your property portfolio in front of more prospective tenants. Our lettings team is always available to landlords and tenants giving you peace of mind that no matter what time of day there is always a qualified member of staff on hand to help.We will guide you throughout the entire process to ensure you have a most pleasant and stress free experience so just call or email for a free appraisal or better still, come and meet us at our office and see for yourself why Sutherland Reay are the agent of choice.

    Tenant Find Service - for experienced and professional landlords
    • Professional advice on rental income, furnishings and other vital factors
    • Advertising on all major property portals... Rightmove, Find a Property, Zoopla, Prime Location
    • Advertising in local newspapers
    • Distinctive 'To Let' board at the property
    • Arranging viewings with potential tenants
    • Supplying tenant with application form for the property

    Let Only Service - covers all aspects for starting up a rental term
    • Professional advice on rental income, furnishings and other vital factors
    • Advertising on all major property portals... Rightmove, Find a Property, Zoopla, Prime Location
    • Advertising in local newspapers
    • Distinctive 'To Let' board at the property
    • Arrange and carrying out viewings with potential tenants
    • Full tenant referencing including credit checks via an independent referencing agency
    • Arrange inventory and schedule of property condition
    • Arrange tenancy agreement and statutory notices required for legal purposes
    • Collect security deposit and hold in the Deposit Protection Service (DPS)
    • Collection of first month's rent
    • Prepare a standing order mandate for rent to be paid monthly direct to the landlord
    • Check the tenant into the property at the start of the tenancy

    Fully Managed Service - in depth service to landlords for the full rental term of their property.  As the Let Only Service plus the following
    • Inform local council and utility suppliers of new tenancy and supply meter readings
    • Collect rental payments and chase rent arrears
    • Supply landlord with monthly rental statements
    • Periodic inspections to ensure the property is kept to an acceptable standard
    • Management reports to landlord to update on property condition following periodic inspections
    • Arrange gas safety checks at the start of the tenancy and throughout the tenancy term (additional fee)
    • Arrange and oversee any remedial or repair work carried out at the property before and during the tenancy
    • Tenant check out with inventory and a report of the property condition
    • Review tenancy renewals
    • Deposit returned to tenant depending on property condition at the checkout visit
    • Handle tenancy deposit disputes

    Summary of Landlord responsibilities
    • If the property is mortgaged, you should obtain permission from your lender
    • You are responsible for maintaining building insurance
    • It is possible to insure against rental loss
    • You are responsible for general repairs to the property
    • Expenditure on maintenance agreements/repairs are tax deductible
    • Decoration should be clean and presentable
    • Furniture must be clean and presentable and up to date with current regulations
    • Operating instructions should be provided for all equipment supplied
    • In furnished accommodation, adequate crockery, cutlery and cooking utensils should be provided
    • All carpets should be left clean
    • If the garden is to be maintained by the tenants, they should be left well cared for with secure fencing
    • You are responsible for Council Tax payments when the property is not occupied by tenants
    • You may be responsible for the payment of water rates when the property is unoccupied
    • If you require us to refer to specialist suppliers in order to complete repairs, we can do so, provided we are supplied with details of necessary repairs
    • You should be aware of the Fire and Furnishing (Fire) (Safety) Regulations Act 1988 (amended 1989 and 1993) and the provisions it contains
    • You should be aware of the provisions and comply with the terms contained within the Gas Safety (Installation and Use) Regulations Act 1994

    Advice Relating to Legislation Affecting Landlords and their Properties

    Gas Appliances  Supply (further information - Trading Standards Services) - All new and second hand gas appliances as part of a let must be safe and have clear instructions and warnings appropriate to their safe useInstallation and Use (further information - Private Sector Housing and Health & Safety Executive) - Landlords must ensure all gas appliances and flues (this includes bottled and LPG cabinet heaters) are maintained and checked for safety at least every 12 months. You must also keep a record of maintenance and safety checks and make this information available to Tenants, on requestAdvisory - Any LPG heater presents a health and safety risk due to it being a portable source of heat. In addition it creates severe condensation and this may contribute to the dwelling being unfit for human habitation. Landlords are strongly advised not to provide LPG heaters to their tenants. 
    Mains Electrical Installations Although the law does not stipulate that the mains electrical installation needs to be inspected. We advise all Landlords to obtain an Electrical Safety Inspection on the mains electrical installation, to be done prior to the start of tenancy and within the following 5 years or on change of occupancy. 
    Mains Electrical Equipment If electrical equipment is provided with the let accommodation then it must be left safe. This applies to such items as kettles, televisions, electrical cookers, washing machines etc.The law does not stipulate that you have to have each item of electrical equipment tested. However, it is strongly recommended that you should consider having items tested to protect your Tenant from danger and yourself from possible prosecution and/or civil litigation. Any tests should be carried out at reasonable intervals, bearing in mind the likely rate of usage of the appliance. Make sure any test identifies clearly the equipment tested and keep such test reports for your own reference and to produce to the enforcement personnel if required.Any plug on an electrical appliance must be a "standard plug" i.e of an approved type, with live and neutral pins sleeved and having the correct fuse rating for the appliance to which it is connected. Mains appliances must by law, be fitted with a plug. (Further information - trading standards service).
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Meet the Team

  • Team Member

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    Megan Kincey - Lettings Manager
    First to join the Sutherland Reay team and based at our New Mills branch, Megan has over 8 years industry experience, she is qualified to NFOPP level and is a member of ARLA (Association of Residential Letting Agents). Megan has a wealth of knowledge and what she doesn't know about the industry isn't worth knowing... we are sure you will be impressed! An extremely thorough professional, Megan takes great pride in providing her landlords with the highest possible level of service.She spends much of her spare time with her horse and dogs. Being a petrol head Megan also loves a blast around Nurburgring with her fiance!

  • Team Member

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    Helen Milton - Lettings Negotiator
    Helen has a wealth of knowledge having worked as a Property Manager for a number of years. Tenacious and well organised, she possesses a unique sense of humour and has a distinctive laugh which often sends chuckles around the office! In her spare time, Helen loves to spend time show jumping and has the remarkable distinction of having qualified for The Horse of the Year Show and The Royal International Horse Show! Not only does she enjoy strutting around with horses, Helen is well known locally for her collection of inflatable guitars and rockin' out to a bit of AC/DC!

  • Team Member

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    Paul Sutherland Reay - Director
    Co-founder of the business, Paul is our valuer and the guy you will meet at your property. He has lived in the High Peak for many years and has over 27 years industry experience and brings vast knowledge with him! A good listener who brings a real sense of fun to selling and letting property, Paul has a special talent for producing fantastic photographs and property particulars. He works closely with our clients to ensure they are happy with every last detail in order to present property in the best possible light. Paul as his partner will testify spends every spare moment polishing his Jeep... you can look but you can't touch!

  • Team Member

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    Alex Reay - Director
    Alex co-founded the company in 2010 with his step brother Paul, he has over 8 years industry experience, most of it in the High Peak area. With a strong background in graphics and design he is the guy behind the design and image of the Sutherland Reay brand as a bright and exciting estate agency. Alex oversees the running of the business and is a firm believer in the power of effective presentation and quality customer service... he wants to hear your feedback.In his spare time, Alex a dad of three, tries to play his guitar like Rory Gallagher and loves long walks with his wife and family dog. Favourite word: Tremendous!

  • Team Member

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    Costa Dionysiou - Sales Manager
    The New Mills office livewire, Costa is a naturally highly driven salesman who has more energy than a 20 year old triathlete! With a lifetime of sales experience and many years in the property industry nothing phases him, Costa always aims to please. Extremely dedicated to his profession, lively and always on the go, we suggest you pop into the New Mills office and feel the buzz he generates! A proud father of two boys, Costa's wife allocates his spare time to decorating and painting their home... and yes Costa loves coffee!

  • Team Member

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    Lorraine Brookes - Sales Manager
    Lorraine heads up the sales team at our Chapel-en-le-Frith office, another livewire and real chatterbox. She lives and works in the area, has 23 years sales and lettings experience and is qualified to NFOPP level. Lorraine lives and breathes property! Highly motivated and always on the go, she makes things happen, is tenacious and possesses a great sense of humour. She intends to make the selling process as easy and as much fun as possible for her clients. Lorraine enjoys taking her dog on long walks and renovating property with her husband.

  • Team Member

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    Amy Murray - Sales Executive
    With over 8 years estate agency experience, local girl Amy is based mainly at our New Mills branch. A mum of two, she genuinely values her customer relationships and is very much a great team player with a sense of fun. Being a great listener with a calm personality, nothing is too much trouble for her... she knows her clients and she knows what her buyers want. Amy sees estate agency as a dating game, simply matching properties with the right buyers. Amy loves baking hot holidays with her family and when not playing the property dating game, likes to top up her tan.
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User Guide

Title

Our branch locations

Our Branch

Our Branch

Branch within the same Brand

Branches within our network

Our Office Address Services Contact
Chapel-en-le-Frith
 		Ashby House,
17-19 Market Street,
Chapel-en-le-Frith,
High Peak,
SK23 0HP
Lettings
Sales
 Buying: 01298 439014  Local call rate
Network Office Address Services Contact
New Mills
 		32 Union Road,
New Mills,
High Peak,
SK22 3ES
Lettings
Sales
 Buying: 01663 633001  Local call rate
Letting: 01663 633002  Local call rate
User Guide

Title

Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

Ashby House,
17-19 Market Street,
Chapel-en-le-Frith,
High Peak,
SK23 0HP

Telephone us

Buying: 01298 439014  Local call rate

Email us

Contact us

The lettings properties we are currently marketing

User Guide

Title

Testimonials

  • Introduction

    Sutherland Reay's enviable reputation as the Agent to be with for Property Sales and Lets in the High Peak area has been been built around a desire that puts you, our client, first every time - take a look at just some of the recent comments we've received:

Testimonials from Landlords

  • Landlord Testimonial

    outstanding service
    I have been letting out a property in New Mills for the past four years and can honestly say that this is the first time I have received an "outstanding service" from an estate agent. Sutherland Reay's lettings manager Megan Kincey was excellent. Keeping me up to date and informed on a regular basis and matching appropriate clients to the property. Megan showed an overall enthusiasm for her job and was always on hand to give support whenever it was needed. I would highly recommend Sutherland Reay as a lettings agent. Mrs G Thomas

  • Landlord Testimonial

    personal service
    If all estate agents were like you the world would be a better place! Thank you for selling our home for your help and your personal service. Seasons Greetings from Martin & Jill

  • Landlord Testimonial

    landlord pack and documentation is very thorough
    I felt I had to say how pleased I am and what a professional service Megan and Helen have provided. I am really happy with the tenant they found for me and the landlord pack and documentation is very thorough. Thank you so much for all your hard work. Mr G

  • Landlord Testimonial

    very professional, fast and efficient
    Hi Megan, Just writing to thank you for the help in finding new tenants for my property. The service was very professional, fast and efficient, I am very pleased! It was a pleasure to do business with you and your team and I will not hesitate to contact you in the future for further business.   Many thanks Paul

Testimonials from Tenants

  • Tenant Testimonial

    most helpful and professional
    We must say out of all the agents we have dealt with, you have been the most helpful and professional. Regards Steve

  • Tenant Testimonial

    excellent balance professionalism and friendliness
    I have nothing but praise for your letting service. I found it to be an excellent balance between professionalism and friendliness which is hard to find these days. My paperwork was ready when it was supposed to be and was succinct and straightforward, and whenever I called by phone or in person I was always dealt with in a helpful and polite manner. I would have no hesitation in using you again. 
    Kind regards Claire
    PS Thanks for the coffee on that awful snowy morning when I came in to collect the keys!

  • Tenant Testimonial

    professional, clear and always helpful
    We've been really happy with Sutherland Reay as our letting agent. We found you guys really easy to contact, professional, clear and always cheerful. I think you did such a good job and helped us smoothly through the process. Cheers, John

  • Tenant Testimonial

    you really went the extra mile for me
    To Megan, Thank you so much for all your hard work in securing my new home. You really went the extra mile for me and you will never know how very grateful I am for all your help over the weeks. I have peace of mind at long last. Thanks again Wendy and the girls
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User Guide

Properties we have marketed over the last 6 months

Disclaimer

The content on this Microsite has been uploaded by Sutherland Reay, Chapel-en-le-Frith. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, Chapel-en-le-Frith. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, Chapel-en-le-Frith. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

Properties for sale

Properties for sale View all properties for sale from Sutherland Reay, Chapel-en-le-Frith

Our lettings service

Visit Lettings Microsite
View all properties to rent from Sutherland Reay, Chapel-en-le-Frith
Sutherland Reay, Chapel-en-le-Frithbranch details

Sutherland Reay... leading the way!

Mission statement... 'A single-minded desire to provide you with the most professional, friendly and honest service in the High Peak. We will continue to work harder than any other estate and letting agent to promote your home and ensure it is seen by the largest available audience in order to agree a sale, or let, in the quickest possible time for the best possible price.'

Since opening for business early March 2010 in New Mills, Alex Reay and Paul Sutherland Reay have since opened a second branch in Chapel-en-le-Frith and have firmly established themselves as the leading agent in the High Peak.

Along the way we have carefully recruited the very best people to work alongside us and continue the Sutherland Reay way! Real people who have the desire to go the extra mile. The team we have in place is a team we are extremely proud of, a team with energy, enthusiasm and expertise, a team that gels, a team that works for each other and more importantly a team that works for you.

Put us to the test

Come and talk to us and see for yourself how our unrivalled professionalism, market leading presentation, extensive marketing, energy, enthusiasm and expertise make Sutherland Reay the agent of choice in Chapel-en-le-Frith, New Mills and the High Peak... our high flying team are ready to get you moving!

We look forward to hearing from you!

Local Map

Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

Contact details

Ashby House, 17-19 Market Street, Chapel-en-le-Frith, High Peak, SK23 0HP

Buying: 01298 439014  Local call rate
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