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User Guide

Title

Leading the Way!

  • paragraph

    The High Peak'smost successful agent
    Formed in 2010, we are now firmly established as the High Peak's most successful agent.

  • paragraph

    Company Profile

    With prominent high street offices in Chapel-en-le-Frith and New Mills we're perfectly positioned to cover the entire High Peak and A6 corridor from Buxton to Stockport! We pride ourselves in the fact that much of our business comes from referrals, recommendations and repeat business from our previous clients. Our outstanding reputation has been built by placing our company motto of Traditional Values and Modern Solutions at the heart of everything we do. We take particular pride in the personal one to one traditional service our dedicated team provide to our clients whilst making the most of modern marketing techniques to present properties to their full potential.

    So if you need a proactive forward thinking agent, just call in to one of our offices and see for yourself what makes Sutherland Reay the High Peak's agent of choice.

    Once you have sold, bought, let or rented through us we are sure you'll come back.
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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

A Complete Letting Service

  • paragraph

    We have an ARLA registered and NFOPP qualified lettings manager who has a wealth of knowledge about the rental market and the local area. Sutherland Reay offer a friendly and professional service and understand that your property portfolio is a major investment requiring careful management. We will advise you on the right marketing to achieve the best rental value and will showcase your property not only on our widely viewed website, but also on all the major property portals such as Rightmove, Find A Property, Prime Location, Zoopla and many more, thus placing your property portfolio in front of more prospective tenants. Our lettings team is always available to landlords and tenants giving you peace of mind that no matter what time of day there is always a qualified member of staff on hand to help.We will guide you throughout the entire process to ensure you have a most pleasant and stress free experience so just call or email for a free appraisal or better still, come and meet us at our office and see for yourself why Sutherland Reay are the agent of choice.

    Tenant Find Service - for experienced and professional landlords
    • Professional advice on rental income, furnishings and other vital factors
    • Advertising on all major property portals... Rightmove, Find a Property, Zoopla, Prime Location
    • Advertising in local newspapers
    • Distinctive 'To Let' board at the property
    • Arranging viewings with potential tenants
    • Supplying tenant with application form for the property

    Let Only Service - covers all aspects for starting up a rental term
    • Professional advice on rental income, furnishings and other vital factors
    • Advertising on all major property portals... Rightmove, Find a Property, Zoopla, Prime Location
    • Advertising in local newspapers
    • Distinctive 'To Let' board at the property
    • Arrange and carrying out viewings with potential tenants
    • Full tenant referencing including credit checks via an independent referencing agency
    • Arrange inventory and schedule of property condition
    • Arrange tenancy agreement and statutory notices required for legal purposes
    • Collect security deposit and hold in the Deposit Protection Service (DPS)
    • Collection of first month's rent
    • Prepare a standing order mandate for rent to be paid monthly direct to the landlord
    • Check the tenant into the property at the start of the tenancy

    Fully Managed Service - in depth service to landlords for the full rental term of their property.  As the Let Only Service plus the following
    • Inform local council and utility suppliers of new tenancy and supply meter readings
    • Collect rental payments and chase rent arrears
    • Supply landlord with monthly rental statements
    • Periodic inspections to ensure the property is kept to an acceptable standard
    • Management reports to landlord to update on property condition following periodic inspections
    • Arrange gas safety checks at the start of the tenancy and throughout the tenancy term (additional fee)
    • Arrange and oversee any remedial or repair work carried out at the property before and during the tenancy
    • Tenant check out with inventory and a report of the property condition
    • Review tenancy renewals
    • Deposit returned to tenant depending on property condition at the checkout visit
    • Handle tenancy deposit disputes

    Summary of Landlord responsibilities
    • If the property is mortgaged, you should obtain permission from your lender
    • You are responsible for maintaining building insurance
    • It is possible to insure against rental loss
    • You are responsible for general repairs to the property
    • Expenditure on maintenance agreements/repairs are tax deductible
    • Decoration should be clean and presentable
    • Furniture must be clean and presentable and up to date with current regulations
    • Operating instructions should be provided for all equipment supplied
    • In furnished accommodation, adequate crockery, cutlery and cooking utensils should be provided
    • All carpets should be left clean
    • If the garden is to be maintained by the tenants, they should be left well cared for with secure fencing
    • You are responsible for Council Tax payments when the property is not occupied by tenants
    • You may be responsible for the payment of water rates when the property is unoccupied
    • If you require us to refer to specialist suppliers in order to complete repairs, we can do so, provided we are supplied with details of necessary repairs
    • You should be aware of the Fire and Furnishing (Fire) (Safety) Regulations Act 1988 (amended 1989 and 1993) and the provisions it contains
    • You should be aware of the provisions and comply with the terms contained within the Gas Safety (Installation and Use) Regulations Act 1994

    Advice Relating to Legislation Affecting Landlords and their Properties
    Gas Appliances
    Supply (further information - Trading Standards Services) - All new and second hand gas appliances as part of a let must be safe and have clear instructions and warnings appropriate to their safe useInstallation and Use (further information - Private Sector Housing and Health & Safety Executive) - Landlords must ensure all gas appliances and flues (this includes bottled and LPG cabinet heaters) are maintained and checked for safety at least every 12 months. You must also keep a record of maintenance and safety checks and make this information available to Tenants, on requestAdvisory - Any LPG heater presents a health and safety risk due to it being a portable source of heat. In addition it creates severe condensation and this may contribute to the dwelling being unfit for human habitation. Landlords are strongly advised not to provide LPG heaters to their tenants. 
    Mains Electrical Installations 
    Although the law does not stipulate that the mains electrical installation needs to be inspected. We advise all Landlords to obtain an Electrical Safety Inspection on the mains electrical installation, to be done prior to the start of tenancy and within the following 5 years or on change of occupancy. 
    Mains Electrical Equipment 
    If electrical equipment is provided with the let accommodation then it must be left safe. This applies to such items as kettles, televisions, electrical cookers, washing machines etc.The law does not stipulate that you have to have each item of electrical equipment tested. However, it is strongly recommended that you should consider having items tested to protect your Tenant from danger and yourself from possible prosecution and/or civil litigation. Any tests should be carried out at reasonable intervals, bearing in mind the likely rate of usage of the appliance. Make sure any test identifies clearly the equipment tested and keep such test reports for your own reference and to produce to the enforcement personnel if required.Any plug on an electrical appliance must be a "standard plug" i.e of an approved type, with live and neutral pins sleeved and having the correct fuse rating for the appliance to which it is connected. Mains appliances must by law, be fitted with a plug. (Further information - trading standards service).
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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

Meet The Team

  • Team Member

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    Email
    Matthew Ellis - Lettings Manager

  • Team Member

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    Email
    Emma Gerrard - Lettings Consultant

  • Team Member

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    Misha Collier - Viewings Representative 
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    User Guide

    Title

    Testimonials

    • Introduction

      Sutherland Reay's enviable reputation as the Agent to be with for Property Sales and Lets in the High Peak area has been been built around a desire that puts you, our client, first everytime - take a look at just some of the recent comments we've received:

    Testimonials from Landlords

    • Landlord Testimonial

      outstanding service
      I have been letting out a property in New Mills for the past four years and can honestly say that this is the first time I have received an "outstanding service" from an estate agent. Sutherland Reay's lettings manager Megan Kincey was excellent. Keeping me up to date and informed on a regular basis and matching appropriate clients to the property. Megan showed an overall enthusiasm for her job and was always on hand to give support whenever it was needed. I would highly recommend Sutherland Reay as a lettings agent. Mrs G Thomas

    • Landlord Testimonial

      personal service
      If all estate agents were like you the world would be a better place! Thank you for selling our home for your help and your personal service. Seasons Greetings from Martin & Jill

    • Landlord Testimonial

      landlord pack and documentation is very thorough
      I felt I had to say how pleased I am and what a professional service Megan and Helen have provided. I am really happy with the tenant they found for me and the landlord pack and documentation is very thorough. Thank you so much for all your hard work. Mr G

    • Landlord Testimonial

      very professional, fast and efficient
      Hi Megan, Just writing to thank you for the help in finding new tenants for my property. The service was very professional, fast and efficient, I am very pleased! It was a pleasure to do business with you and your team and I will not hesitate to contact you in the future for further business. Many thanks Paul

    Testimonials from Tenants

    • Tenant Testimonial

      most helpful and professional
      We must say out of all the agents we have dealt with, you have been the most helpful and professional. Regards Steve

    • Tenant Testimonial

      excellent balance professionalism and friendliness
      I have nothing but praise for your letting service. I found it to be an excellent balance between professionalism and friendliness which is hard to find these days. My paperwork was ready when it was supposed to be and was succinct and straightforward, and whenever I called by phone or in person I was always dealt with in a helpful and polite manner. I would have no hesitation in using you again.
      Kind regards Clare
      PS Thanks for the coffee on that awful snowy morning when I came in to collect the keys!

    • Tenant Testimonial

      professional, clear and always cheerful
      We've been really happy with Sutherland Reay as our letting agent. We found you guys really easy to contact, professional, clear and always cheerful. I think you did such a good job and helped us smoothly through the process. Cheers, John

    • Tenant Testimonial

      you really went the extra mile for me

      To Megan,
      Thank you so much for all your hard work in securing my new home. You really went the extra mile for me and you will never know how very grateful I am for all your help over the weeks. I have peace of mind at long last. Thanks again Wendy and the girls

    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Sutherland Reay, New Mills. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, New Mills. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, New Mills. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sutherland Reay, New Mills on +441663744866.


    User Guide

    Title

    The High Peak's most successful agent

    • paragraph

      The High Peak'smost successful agent
      Formed in 2010, we are now firmly established as the High Peak's most successful agent.

    • paragraph

      Company Profile
      With prominent high street offices in Chapel-en-le-Frith and New Mills we're perfectly positioned to cover the entire High Peak and A6 corridor from Buxton to Stockport! We pride ourselves in the fact that much of our business comes from referrals, recommendations and repeat business from our previous clients. Our outstanding reputation has been built by placing our company motto of Traditional Values and Modern Solutions at the heart of everything we do. We take particular pride in the personal one to one traditional service our dedicated team provide to our clients whilst making the most of modern marketing techniques to present properties to their full potential.

      So if you need a proactive forward thinking agent, just call in to one of our offices and see for yourself what makes Sutherland Reay the High Peak's agent of choice.

      Once you have sold, bought, let or rented through us we are sure you'll come back.
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Meet Our Team

    • Team Member

      image cannot be displayed
      Email
      Paul Sutherland Reay - Managing Director
      Having a lustrous and successful career spanning 35 years, I have worked throughout the North West, although my heart lies in the High Peak. Founding Sutherland Reay has been a huge achievement, from seeing the very first Sutherland Reay for sale board to every board thereafter I feel a great sense of pride in our continuing success. I am passionate about our unique approach to deliver a high level of service and to be open and honest.I believe our clients are our future and I take pride on my appointments, I want every client to feel valued and appreciated and have the secure knowledge that this will continue throughout their selling experience with Sutherland Reay. As a Member of the Guild of Property Professionals, I am passionate about our unique approach to deliver a high level of service and to be open and honest. I believe our clients are our future and I take pride on my appointments, I want every client to feel valued and appreciated and have the secure knowledge that this will continue throughout their selling experience with Sutherland Reay.

    • Team Member

      image cannot be displayed
      Email
       Martin Buszard - Business Development Manager 

    • Team Member

      image cannot be displayed
      Email
      Angela Burgess - Senior Sales Consultant

    • Team Member

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      Email
      Lyndsay Wood - Viewing Representative 
    Contact us
      User Guide

      Title

      • Introduction


      Testimonials from Sellers

      • Seller Testimonial

        Just can't believe it!! We had our house valued and photographed yesterday and in less than 24 hours we have accepted an offer of the asking price...amazing. Paul and Pete were professional, courteous and respectful when visiting the house and gave us lots of time, advice and encouragement. Sue in the office is just fab. Everyone is very knowledgeable and happy to give lots of time to ensure that we are happy. We have every confidence that we will have all the support we need for this next leg of the house moving journey. Thank you so much ��

      • Seller Testimonial

        I can't thank Sutherland Reay more, great service they sold my house in a good time scale with lots of viewings for 100% of market price. I had 3 local agents out to value my house, Sutherland Reay priced it at what I thought was a fair price where other local agents tried to overvalue it to try get my business. All the people in the New Mills office are VERY polite and answer the phone in record speed, so as a seller this lets me know that my buyers can easily speak to them and won't be treated poorly.When I was a buyer I purchased from another agent and found the other agent rude. The buyers of my home said Sutherland Reay were great with them and very helpful. If you're buying or selling I'd used Sutherland Reay as a first port of call. I will 100% use them again in the future fantastic company.Nick

      • Seller Testimonial

        My house sold within a few days. Excellent advice and marketing.Many thanks to Paul and the team. Thank you to Angela for all her help.Caring service taking into account people as well as property.This is the second property that I have sold with Sutherland Reay and I highly recommend them.
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Sutherland Reay, New Mills. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, New Mills. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, New Mills. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sutherland Reay, New Mills on +441663744866.


      Welcome to Sutherland Reay, New Mills

      Title

      • Introduction

        image cannot be displayed
        Come and talk to us and see for yourself how our unrivalled professionalism, market leading presentation, extensive marketing, energy, enthusiasm and expertise make Sutherland Reay the agent of choice in Chapel-en-le-Frith, New Mills and the High Peak... our high flying team are ready to get you moving!

      Find Us

      Branch address

      37-39 Union Road
      New Mills
      High Peak
      Derbyshire
      SK22 3ER

      Get in touch

      Buying: 01663 797416  Local call rate
      Letting: 01663 790523  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Sutherland Reay, New Mills. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, New Mills. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, New Mills. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sutherland Reay, New Mills on +441663744866.