THEODORE BROWN Property Management has let and managed residential and commercial property portfolios internationally since 1998. In 2008 we started operating in East London and have since expanded into South East London and Kent - opening our Kings Hill office at the beginning of 2013. We distinguish ourselves from our competitors by treating both landlords and tenants as our clients and by maintaining a "Service First, Profit Second" approach to the process of letting and managing properties
Our approach to business is guided by Four Principles.
WE BELIEVE IN:
SIMPLICITY: There is nothing complex about letting and managing properties and we endeavour to do everything in an uncomplicated and straightforward way.
TRANSPARENCY: We disclose all our fees and charges at the earliest appropriate opportunity and endeavour to communicate with integrity. There is no small print in our terms of business or letting agreements containing unexpected fees and charges.
RELATEDNESS: Relationship management is the key to successful property management. We build strong personal relationships with both the owner of the property and the people who live in it, ensuring that everyone always feels they are being listened to and understood.
FAIRNESS: We do not charge additional fees for tasks that are little more than the routine business of letting or managing a property - charges that, all too often, bear little or no relation to the cost of the work involved.