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The Letting and Management Specialists
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    • ENJOY PEACE OF MIND       

      Property Cafe is a specialist letting and property management agent based in Bexhill and Hastings, East Sussex

      Established in 2006, Property Cafe are qualified ARLA agents. We cover a large area, offering a wide variety of flats and houses to rent.

      You can search for properties to let in Bexhill, Hastings, St Leonards, Little Common, Eastbourne, Ninfield and Battle.

    • THINKING AHEAD TO AVOID PROBLEMS

      At Property Cafe, through our thorough, pro-active approach, we aim to avoid in advance many of the problems you naturally fear when renting your property.

      Our services are flexible and you can choose from our standard 'Let Only' service through to our comprehensive 'Full Management' service.

    • QUALITY TENANTS: OUR No.1 PRIORITY

      We're particularly fussy when it comes to finding quality tenant for your property.

      In fact only about 20% of our applicants actually make it through our strict referencing procedure which includes checking the applicants' credit and work history, salary and any references from any previous landlords before being approved.

      We also encourage you to meet the tenants, so you can verify you're happy with the people we've found. If, for any reason, you would prefer us to keep looking, we will politely decline those applicants and offer you some alternatives.

      IT'S ALL ABOUT THE INTERNET

      These days of course, people looking for rental property rely on the internet, not local papers. Which is why we'll heavily promote your property on our own website propertycafe.co and all of the most important property websites.

    • 100% ACCOMPANIED VIEWINGS

      We make sure we accompany each and every viewing of your property, so that we're on hand to answer any questions, and to be ready to counter any objections they may have.

    • FULLY QUALIFIED FOR YOUR PEACE OF MIND

      We are proud to be qualified members of ARLA, which sets the industry standards and demands high levels of professionalism and commitment to customer service from its members. For example:

      · to work within a robust Code of Practice, covering the key stages in letting and managing a property

      · to hold any funds we handle on your behalf in a separate client account, which is also protected by ARLA

      · to carry out a level of Continuous Professional Development (CPD), ensuring we keep up to date with changes in legislation and provides wide-ranging training and guidance to help us understand and interpret all aspects of letting and managing a property

      · to ensure that we are covered by Professional Indemnity insurance.

      Finally, ARLA offers a route of redress should things go wrong - and in short, ensures you're using an agent with the highest standards.

    • MANAGEMENT OPTIONS

      In addition to our letting service, you can opt to let us manage your property as well.

      EASY RENT COLLECTION

      We insist that all rents are paid by standing order into our dedicated Client Account. As soon as the funds have cleared, we send you an electronic BACS payment and email you a monthly statement.

      Should a payment not be received from a tenant, we will immediately get in touch with them to arrange payment over the phone.

      REGULAR INSPECTIONS

      We carry out regular inspections to make sure the property is being looked after properly. We'll deal with any issues and then send you a full inspection report detailing any issues and how we're remedying them.

      MAINTENANCE

      If there are any problems at the property, our property management team will deal with it and your tenants on your behalf.

      We always notify you of the problem, giving you the option of handling it yourself or using one of our approved contractors. If you agree to their estimate, we will manage the whole repair and liaise with tenant and contractor.

      Because of the volume of work we commission, our approved contractors offer excellent service at preferential rates. We'll pay the invoice for you, pass on any discounts (some agents keep it for themselves!) and then deduct the cost from the next rental payment to you.

Contact us

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WHAT TO EXPECT AS A PROPERTY CAFE LANDLORD
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    We offer two levels of service, Letting Only and Letting & Management. Let's start with our Letting Only service.  
     

    LETTING ONLY

    This is our fundamental service and although it is our 'basic' service, it is far from.

    TENANTS

    The most important thing to us by far is the quality of tenant. We are particularly fussy about our tenants. This usually means that we turn away more letting applicants than we actually register, because they don't fit our strict criteria.

    MARKETING

    We advertise very heavily on the internet. We do not just market our properties on our own web-site, propertycafe.co but on a host of other property portals, including rightmove and onthemarket. Uniquely, we have a network of Appointed Introducer Agents. Our Appointed Introducers are other businesses that don't have their own letting department, such as estate agents and mortgage brokers, so they introduce their letting enquiries to us.

    VIEWING

    We make appointments to show the property to our prospective tenants and always accompany viewers. Once we have found a potentially suitable tenant, we would like you to meet them. We set up a simple, informal meeting with you both, which is your chance to have a chat and ask any questions you may have to ensure you feel comfortable with the prospective tenant. Assuming, the meeting goes well and a moving in day is agreed, the next step is to complete reference checks.

    TENANCY DEPOSIT PROTECTION

    The Government introduced new legislation regarding tenant's deposits on 6 April 2007. All deposits taken by landlords and letting agents for Assured Shorthold Tenancies in England and Wales, must be protected by a tenancy deposit protection scheme. There have been cases in the past whereby landlords have held on to tenant's deposits unreasonably. So, the scheme was introduced to allow tenants to get all or part of their deposit back when they are entitled to it and encourage tenants and landlords to make a clear agreement from the start on the condition of the property. There are two types of tenancy deposit protection scheme that the Government has approved; two insurance-based schemes and one custodial scheme. All schemes provide a free dispute resolution service. While the are two insurance based schemes available, but where there are fees attached to those, we recommend using the custodial scheme (The DPS - www.depositprotection.com).

    The Deposit Protection Service (DPS) www.depositprotection.com (Custodial Scheme)

    • the tenant pays the deposit to the landlord or agent

    • the landlord or agent then pays the deposit into the scheme

    Within 14 days of receiving a deposit the landlord or agent must give the tenant the details about how their deposit is protected including:

    • the contact details of the tenancy deposit scheme selected

    • the landlord or agent's contact details

    • how to apply for the release of the deposit

    • information explaining the purpose of the deposit

    • what to do if there is a dispute about the deposit

    At the end of the tenancy:

    • if an agreement is reached about how the

    deposit should be divided, the scheme will

    return the deposit, divided in the way agreed

    by both parties

    • if there is a dispute, the scheme will hold the

    deposit until the dispute resolution service or

    courts decide what is fair

    The interest accrued by deposits in the scheme will be used to pay for the running of the scheme and any surplus will be used to offer interest to the tenant, or landlord if the tenant isn't entitled to it.

    You can find out more information by logging on to their website: www.depositprotection.com

    For information on all the schemes available, search for "tenancy deposit schemes" on www.direct.gov.uk

    THE TENANCY AGREEMENT

    As soon as we have approval from the referencing agency, we draw up the tenancy agreement. Unless we have let the property to a company (where we will use a Company Letting Agreement) the contract is called an Assured Tenancy Agreement. We generally recommend a twelve month contract, but with a Landlord's break-clause which allows you to end the agreement at anytime after six months by serving two months notice. Another key issue is stability. So if the property is potentially available for a year or two (or more!), then it would be good to have the same tenant there for that period, as long as the rent is being paid and the property is being looked after. We encourage longer terms because it is less wear and tear on the property, as well as being cheaper for our clients. Once the contracts have been prepared, we ask you in to sign them. When coming in, we also ask you to bring with you your bank details and your inventory.

    THE INVENTORY (INCLUDED IN OUR FEE)

    The inventory isn't just a list of what's in the property, such as sofa, table & chairs etc. It is a schedule of condition too. We need a firm record of the property's condition on the day of moving in, so that if there is any damage later, we can prove it wasn't there before the tenancy started. It's very much like the pre-delivery check when you hire a car. You check it over before you hire it, making notes about any scratches and scuffs there may be. However, if you give the car back with a dent in the door, you're going to have to pay for it. It's the same principal here. With the Tenancy Deposit Protection scheme now in force, it is more important than ever to prepare a thorough inventory and schedule of condition so that any disputes can be easily settled.

    MOVING IN

    Generally, on the day of moving in, the tenant comes into our office and pays (in cleared funds) a months' rent in advance and a 6 weeks rent as a deposit. After signing the agreement and setting up a Standing Order for the future rent payments, we move them into the property. We tick off the inventory with the tenants and have them sign it to confirm the contents and condition. We then take the meter readings and let the tenant move in. Once back at the office, we write to the gas, electricity and water providers as well as the Council Tax department on your behalf to get the closing bills sent to you and the new accounts set up in the tenant's name. A day or two later, a pack will arrive in the post. In there will be your original copy of the contract, your signed inventory, and a statement. We use electronic banking, so the balance of the advance rent and deposit (if applicable) will be in your account within the following few days.

    FULL MANAGEMENT

    Our management service is broken down into three components. First is the Rent collection aspect. The second aspect is Inspections. Once again, we're using the word 'pro-active'. We carry out regular inspections to make sure the property is being looked after properly. If there are any little issues, we can nip them in the bud. Once we have carried out an inspection, you will receive an inspection report, which will highlight any issues and will detail what we are doing about them. The third component of our management service is Maintenance. If there are any problems at the property, then we are the point of contact for your tenant. We always notify you of the problem. If you don't have someone that could repair it for you, we will send over one of our approved contractors to get an estimate for you. If agreed, we will manage the repair, liaising with the tenant and contractor. We get discounted rates from our contractors, so when we get the invoice in for the repair, we pay it on your behalf with the original invoice sent to you, passing on whatever discount we get. The cost of the repair will be deducted from your rent.

Contact us

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LET US HELP YOU FIND YOUR NEW HOME
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    Whether you're looking for a studio apartment or a 5 bedroom house Property Cafe can help. We instruct more new properties to the market than any other agent in Bexhill and Hastings. For individuals, retired couples and families we have properties to suit all.

    Because we manage the majority of the properties we rent we ensure that your new home is well looked after. As a tenant of ours you also get the benefit of our online services including payment centre, fault reporting and direct enquiries function.

Contact us

Title

Here To Help..........
  • Team Member

    image cannot be displayed
    Scott White - Company Director
    "I am Scott and have been in the property industry for the past 15 years and also opened the Property Café 10 years ago this year with my business partner Darran. I am proud that Property Café are evolved into one of East Sussex's leading estate agents and still get a buzz every time I help someone move"
  • Team Member

    image cannot be displayed
    Matt Pearman - Senior Marketing Consultant
    "I have worked in the Hastings area as an agent for approximately 13 years joining as a sales negotiator developing my local knowledge and experience. In my present role as Valuation Manager I am able to offer best advice on all aspects of the moving process from the initial valuation through to completion. I also totally respect that every clients needs differ and with this in mind I pride myself on being able to offer clear and impartial advise to all my clients and of course would be delighted to assist you with any questions you may have"
  • Team Member

    image cannot be displayed
    Glenn Taylor - Lettings Manager
    "With almost 7 years experience in estate agency in all levels of the industry I now work in Hastings as a Senior Marketing Consultant for our Hastings Office. The Property Cafe works in all sectors of the market and we have made it our mission to quickly become clear market leaders in the town as the most trusted estate agency brand in the area. My role as one of two of our branch valuers is front end business generation, looking to grow market share, communicate our companies culture, ensure the customer experience is second to none and of course enable our clients to move home successfully. In an ever changing market I place emphasis on outstanding communication, commitment to the role and in-depth local knowledge".
  • Team Member

    image cannot be displayed
    Dominic Purton - Marketing Consultant
    "With almost 5 years experience in estate agency in all levels of the industry I now work in Hastings as a Marketing Consultant for our Hastings Office. The Property Cafe works in all sectors of the market and we have made it our mission to quickly become clear market leaders in the town as the most trusted estate agency brand in the area. My role is front end business generation, looking to grow market share, communicate our companies culture, ensure the customer experience is second to none and of course enable our clients to move home successfully. In an ever changing market I place emphasis on outstanding communication, commitment to the role and in-depth local knowledge".
  • Team Member

    image cannot be displayed
    Sophie Willett - Senior Lettings Consultant
    "I am responsible for coordinating and managing all block management services and maintenance contracts and for communicating with clients and leaseholders in line with the contracted management agreements in our portfolio. In the day to day running of a site/block, I am the first point of contact when any issues arise. Having worked in different areas of the property business over the last 11 years, I have built up a great understanding of many of the issues faced on a day-to-day basis by our clients and how to deal with them. At The property Cafe we believe that a modern, proactive approach whilst maintaining great customer service and having a sympathetic understanding of what your clients need are key to being successful in Property Management".
  • Team Member

    image cannot be displayed
    Natalie Mooney - Hastings Administrator
    "My role has recently been created due to the expansion of the company & the opening of our Hastings Branch. As the Company's Administrator, I deal with the day to day management of the office, insuring the highest standards for all our clients. Along with all the usual administrative jobs that are required within the lettings department, I oversee all our online marketing & social media profiles. We embrace all forms of modern technology and try to use this to the advantage of both buyers and sellers alike. The recent introduction of our Facebook, Twitter and Instagram feeds, has been a massive hit with our clients".
Contact us

    Disclaimer

    The content on this Microsite has been uploaded by The Property Cafe, Hastings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Property Cafe, Hastings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Property Cafe, Hastings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call The Property Cafe, Hastings on 01424 224488.


    Title

    • paragraph

      WE ARE NOW OPEN IN HASTINGS
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      We are delighted to announce that we have now opened our third office in Hastings town centre.
      The office is right in the heart of Hastings Town precinct and will offer a whole new experience in buying, selling and renting property.

      Our aim is to make the whole experience of visiting an estate agent a lot more comfortable with much more relaxing seating and interactive booth areas.

      Please feel free to come and see us at
    • paragraph

      We are 10 years old this year. Since opening our doors in 2006 we have tried to be different from the run of the mill high street estate agents. Our approach has always been to offer a calm and welcoming atmosphere in all our offices to hopefully make the whole moving experience a less stressful one. Our staff are chosen not only for there estate agent ability but more importantly how they treat the general public. We hope you will visit us where a warm welcome and a hot cup of coffee awaits you.
    • paragraph

      FLOORPLANS ON ALL OUR DETAILS
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      In addition all of our properties benefit from full colour floor plans, detailed descriptions and multiple colour photos. Along with our in-house Mortgage Advisor, we can recommend quality local solicitors and surveyors, making us a truly one stop Estate Agency. Despite offering arguably the most comprehensive service in Bexhill we still only charge you 1% + vat, regardless of your selling price. Please feel free to pop in to our office next time you are in town where a nice cup of coffee and a warm welcome awaits you.
    • paragraph

      NEW NEW NEW - VIDEO TOURS
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      We are delighted to announce that all our properties now come with video tours. This is a FREE OF CHARGE service we offer to all our sellers. Good Internet advertising is the difference from selling and achieving a great price to having your property hanging around on the market. Get your property seen more by advertising with Property Cafe. Give us a call today and we will explain how we do things differently.
    Contact us

    Title

    Selling your home, let us help.
    • paragraph

      image cannot be displayed

      • Reasons To Choose Property Cafe ...

        Your home is likely to be your most valuable asset, which is why choosing the right agent is vital and such an important decision when coming to sell.

        We aim to achieve the best possible price for your property in the current market, in a fair, open and honest fashion. This will help to ensure both you and your buyer are happy and can move forwards to a successful completion!

        At Property Cafe we aim to provide you, as our Vendor, with a personal, tailor-made solution which will focus on you and your needs and what is the best way to sell your property. We will provide you with a Free Marketing Consultation of your property during which you can discuss all marketing aspects in more detail with one of the owners of the company.

        Owner operated with a strong qualified team of staff, the company takes complete responsibility for you and your home throughout the entire selling process.

      • More Reasons ...

        Here are some more reasons to choose Property Cafe.

        Call us now on 01424 224488 for further information.

        • Specific marketing packages to suit your individual property.
        • Extended opening hours with our phone lines open until 6pm weekdays and 5pm Saturday
        • Quality property brochures including floor plans and mapping feature.
        • Interactive Virtual Tours available
        • Easy to use and informative website
        • Excellently located office to maximize enquiries
        • House Doctor Service
        • Appropriate use of SMS texting
        • Weekly property updates to all potential buyers
        • Distinctive eye catching For Sale board
        • We sell the area as well as your property
        • Your property advertised on the major search engines including RightMove and Zoopla
        • We are a member of The Property Ombudsman

    Contact us

    Title

    • paragraph

      Buying A Property With Us ...
      • Looking After You Every Step Of The Way ...

        Buying your new home through Property Cafe could not be simpler. We go a step further and our service to you is quite clear. We will take care of you every step of the way - from finding your ideal home right through to moving in day!

        Whether you are moving from near or far the best way to find the property you are looking for is to speak to the experts who really know the area and the type of property you will be able to find within it. We want to fully understand you and your property requirements.

        We offer a comprehensive consultancy service designed to equip us with the information we need to locate you the right property while you benefit from the following features:

        • Relocation Consultancy
        • Free consultation with an Independent Mortgage Adviser
        • Local Information Support including schools and preschools
        • Viewings Arranger - Accompanied viewings for those out of the area.
        • Solicitor Search
        • Offer Dealing
        • Chain Checker & Update Service
        • Help with associated services such as removal companies

      • Finding You A Better Place ....

        CALL NOW TO DISCUSS YOUR MOVING REQUIREMENTS ON 01424 224488 or view all of our properties at www.propertycafe.co.

    Contact us

    Title

    Here To Help..........
    • Team Member

      image cannot be displayed
      Scott White - Company Director
      I am Scott and have been in the property industry for the past 15 years and also opened the Property Café 10 years ago this year with my business partner Darran. I am proud that Property Café are evolved into one of East Sussex's leading estate agents and still get a buzz every time I help someone move.
    • Team Member

      image cannot be displayed
      Matt Pearman - Senior Marketing Consultant
      "I have worked in the Hastings area as an agent for approximately 13 years joining as a sales negotiator developing my local knowledge and experience. In my present role as Valuation Manager I am able to offer best advice on all aspects of the moving process from the initial valuation through to completion. I also totally respect that every clients needs differ and with this in mind I pride myself on being able to offer clear and impartial advise to all my clients and of course would be delighted to assist you with any questions you may have"
    • Team Member

      image cannot be displayed
      Glenn Taylor - Lettings Manager
      "With almost 7 years experience in estate agency in all levels of the industry I now work in Hastings as a Senior Marketing Consultant for our Hastings Office. The Property Cafe works in all sectors of the market and we have made it our mission to quickly become clear market leaders in the town as the most trusted estate agency brand in the area. My role as one of two of our branch valuers is front end business generation, looking to grow market share, communicate our companies culture, ensure the customer experience is second to none and of course enable our clients to move home successfully. In an ever changing market I place emphasis on outstanding communication, commitment to the role and in-depth local knowledge".
    • Team Member

      image cannot be displayed
      Dominic Purton - Marketing Consultant
      "With almost 5 years experience in estate agency in all levels of the industry I now work in Hastings as a Marketing Consultant for our Hastings Office. The Property Cafe works in all sectors of the market and we have made it our mission to quickly become clear market leaders in the town as the most trusted estate agency brand in the area. My role is front end business generation, looking to grow market share, communicate our companies culture, ensure the customer experience is second to none and of course enable our clients to move home successfully. In an ever changing market I place emphasis on outstanding communication, commitment to the role and in-depth local knowledge".
    • Team Member

      image cannot be displayed
      Sophie Willett - Senior Lettings Consultant
      "I am responsible for coordinating and managing all block management services and maintenance contracts and for communicating with clients and leaseholders in line with the contracted management agreements in our portfolio. In the day to day running of a site/block, I am the first point of contact when any issues arise. Having worked in different areas of the property business over the last 11 years, I have built up a great understanding of many of the issues faced on a day-to-day basis by our clients and how to deal with them. At The property Cafe we believe that a modern, proactive approach whilst maintaining great customer service and having a sympathetic understanding of what your clients need are key to being successful in Property Management".
    • Team Member

      image cannot be displayed
      Natalie Mooney - Hastings Administrator
      "My role has recently been created due to the expansion of the company & the opening of our Hastings Branch. As the Company's Administrator, I deal with the day to day management of the office, insuring the highest standards for all our clients. Along with all the usual administrative jobs that are required within the lettings department, I oversee all our online marketing & social media profiles. We embrace all forms of modern technology and try to use this to the advantage of both buyers and sellers alike. The recent introduction of our Facebook, Twitter and Instagram feeds, has been a massive hit with our clients".
    Contact us

      Disclaimer

      The content on this Microsite has been uploaded by The Property Cafe, Hastings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Property Cafe, Hastings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Property Cafe, Hastings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call The Property Cafe, Hastings on 01424 224488.


      Welcome to The Property Cafe, Hastings

      Title

      Find Us

      Branch address

      9 York Buildings,
      Hastings,
      TN34 1NN

      Get in touch

      Buying: 01424 578091  Local call rate
      Letting: 01424 578095  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by The Property Cafe, Hastings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Property Cafe, Hastings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Property Cafe, Hastings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call The Property Cafe, Hastings on 01424 224488.