WHAT DO OUR CLIENTS SAY ABOUT OUR SERVICE……
Personally I would recommend Thomas Marsh of Grays to any potential seller. From the first initial meeting to the completion of the sale of my property I was never made to feel like a 'Sale' or 'Percentage Target', the fantastic customer service received from Thomas Marsh was outstanding and I always felt like nothing was too much trouble and that Thomas Marsh were always acting in my best interest. An accurate valuation of my property was given and the current market trends were explained in detail which refreshingly from other local agents did not mean that I was about to lose money on my property.
Thomas Marsh offer a Professional, Knowledgeable and Honest service which uses simple modern business ideas with outstanding customer service.
Mr Hitchcock - Ward Avenue, Grays
I was most impressed by the service we had from Thomas Marsh in selling our home. They kept us up to date at all times and were very professional and helpful right through to completion. I would recommend Thomas Marsh to anybody selling a property.
K Bardwell + J Beardsley – Drake Rd, Chafford Hundred
Thanks Thomas Marsh for a swift and stress-free service during my house purchase! The team were very professional and very thorough, ensuring both parties were kept well informed up to completion and beyond.
Have also used Thomas Marsh to manage the letting of one of my properties. Again, great professional and friendly service from both all the team.
Will definitely use Thomas Marsh again!
Mr KA – Grifon Rd, Chafford Hundred
Just wanted to thank you again for the excellent service you and the team there gave me last week. You have certainly put my faith back in using an agent and I look forward to contacting you in the near future when any of my properties become available. I will also be recommending Thomas-Marsh to any of my friends that need a professional letting service.
Mr GB – Grays
I would like to thank you for making my first year as a landlord stress free by finding a great tenant and at times going beyond your duties as a management company to help. I am very happy with the support I have received from all the staff at thomas marsh a very professional and friendly company I would highly recommended thomas marsh to anyone that was looking to rent or rent out.
Mr R – Chafford Hundred
I have had dealings with a number of estate agents in Grays in a variety of capacities for many years now and have known Thomas Marsh since February 2011. Thomas Marsh are organized, efficient and extremely competent with the dealings I have had with them, I real first class service. In summary, I highly recommend them for any endeavour.
Mr RW – Grays
A friend recommended Thomas Marsh to me and I too was equally pleased with their service. I was also pleasantly surprised that it only took four viewings within a two-day period to find an enthusiastic tenant for our property. Since then, the level of service has remained excellent. The staffs are really friendly, and I feel this makes all the difference - you feel that they care about you as a person, not just as a client.
Miss SA – West Thurrock
We would like to thank you for the excellent level of service you have provided!! Your professionalism is outstanding. Friendly staff who always return telephone calls and reply to emails. Excellent advice!! Nothing is too much trouble. The reason we chose yourselves is, you’re a small Company and we prefer a more personal service, rather than a large chain of people, and have not been disappointed.
Have already recommended yourselves to several people and will continue to do so!! Once again, a big Thank you for all your hard work.
Mr & Mrs P – Grays + Stanford-Le-Hope
Just a few words to say thank you,
As a landlord it is so important to have someone you can totally rely on, and I very much appreciate how you managed the letting of my properties. With all of the issues that needed to be addressed through the various tenancies these were dealt with promptly and professionally, minimising any stress on my part while keeping me fully informed. I would without any hesitation recommend Thomas marsh to anybody who is involved in the rental and management of properties. Once again thank you for all your help.
Mr TM – Portfolio Owner
The level of service that I have received from 'Thomas Marsh' in letting and managing my property has been exceptional. The team are highly motivated and aim to make the landlords experience of letting their property as pleasant and stress free as possible.
They are a team who are friendly, easily reachable and efficient with excellent people skills. They offer a very personal service that makes the landlord feel that they are their number one priority. This gives the landlord piece of mind when letting Thomas Marsh manage their property.
Mrs L- Purfleet
The service I have received from Thomas Marsh is excellent. The staff are always so efficient and prompt in dealing with any problems I have had with my tenants. I am very pleased with the service I have received. The friendly staff makes letting so easy.
Mrs H – West Thurrock
Since the letting of my property with Thomas Marsh have, I have received a very high level of service. The letting process was made easy and utility appointments were organised at convenient times for me. I was contacted regularly and given updates regarding the search for suitable tenants. A few months in to the tenancy when a complication with the tenant arose, the situation was handled fantastically, a quick solution was found and I can't fault the service at any point. I have found all the staff at Thomas Marsh to be very helpful and I am pleased that I chose the right letting agent for me.
Mr L – Purfleet
I have been renting property's for some 2 years, my first impression was of how professional the staff were in taking my details and quickly marketing the property. They found a good and respectable tenant within 2 weeks, wish all agents were like this will definitely use them again.
Mr H – Corringham
After my previous tenant left my flat in a mess, rather sooner than Ide hoped and owing 2 month’s rent, I was reluctant to let it out to just any "tom dick or harry" and decided to go down the proper route and go through a letting agent. Sifting through the many agents I had to choose from, I selected 3 and you were one of them. After meeting with all three agents at my newly decorated and empty property, it was decision time. After doing my homework I’m glad I went with you. Your service is fantastic, my flat in good order, the tenant is happy and the rent is always on time. I’ll continue to do business with you for many years to come. I say….. a big thank you to you all at Thomas marsh.
Mr C – Basildon
Thank you for your committed level of service, from start to finish. The staff at Thomas Marsh were diligent, reliable and friendly, fees are also competitive. I would definitely recommend Thomas Marsh to family and friends.
Mrs Y – Chafford Hundred
I have been more than satisfied with the level of professional expertise given by Thomas Marsh. I round the staff to be friendly, efficient and always ready to answer queries or supply information regarding the rental of my property. I would have no doubts recommending to other potential Landlords or Tenants.
Mrs W – Chafford Hundred
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